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Appointment Scheduler Resume Samples
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0-5 years of experience
- Scheduled, rescheduled, and cancelled appointments based on patient’s and staff’s availability
- Answered 15 telephone inquires every hour and assessed symptoms to direct to proper physicians for care
- Registered patients by entering demographics using the Athena Health
- Maintained a positive attitude while interacting with demanding patients
0-5 years of experience
- Established and increased long term client relationships through warm customer service to callers via: a telephone headset, provided scripts and conversational guidelines
- Promoted constant client/consultant contact through inbound/outbound calls, emails and letters
- Managed large volumes of calls daily, meeting specific quotas per hour
- Satisfied clients’ inquiries and reduced their complaints
- Maintained records on all customers
- Procured concrete business appointments and scheduled them on a widely shared database
- Generated revenue by proactively contacting clients in order to consult about which services and products are best for their vehicle through use of my extensive automotive knowledge and resources
0-5 years of experience
- Insurance Verification
- Scheduled patients and confirmed appts based on Drs orders
- Instructed patients on how to prepare for needed exam
- Completed data entry for all patient demographic, insurance, etc.
- HIPPA and OSHA certified
0-5 years of experience
- Scheduled appointments for medical patients
- One on one customer interaction
- Provided a friendly and comfortable environment for the patients
0-5 years of experience
- Schedule a minimum of twenty service appointments a day.
- Responsible for making eighty outgoing calls a day.
- Notify customers of any current recall on their vehicles.
- Responsible for daily customer service satisfaction follow up calls.
- Responsible for taking incoming service calls and directing customers to the correct department and/ or service advisor.
0-5 years of experience
- Responsible for answering phone calls and scheduling patient appointments
- Conduct patient pre-certification to ensure coverage for appointments and medical care
- Schedule tests, procedures, and referral appointments
- Communicate with patients regarding appointments and instructions for procedures and tests
- Collect insurance information and patient personal data
- Collect fees such as co-pays / coinsurance
0-5 years of experience
- Great, Check-In patient, collect co-pays.
- Communicates with both new and established patients to schedule office appointments, according to each physician’s specified protocol.
- Obtains and processes patient’s demographic and insurance information into IDX system with completeness and accuracy.
- Responsible for running reports daily to confirm that all patients are accurately scheduled.
- Copies, prints, and files introductory paperwork for all new patients prior to their appointments.
- Uses multiple programs such as IDX, CROWN, Experian, MS Word and Excel to document sensitive information.
0-5 years of experience
- Inbound agent that receives calls to help clients troubleshoot their products
- Assist clients with account issues and monitor online tax preparation, download the software on HRB.com
- Appointment scheduler for local HRB locations
- Provide optimal services to customers in a courteous and professional manner
0-5 years of experience
- I successfully supervised company projects and staff.
- I managed daily schedules for clients and staff as needed.
- While providing excellent customer care to both current and potential clients at all times.
- I also made out-bound calls and received in-bound calls daily, making appointments for the water quality technicians to visit and service the equipment.
0-5 years of experience
- Greet customers as they pick up the phone and introduce myself and the company.
- Provide information regarding the service or product in question.
- Take information from potential customers regarding their specific product or service needs.
0-5 years of experience
- Responsible for incoming and outgoing calls
- Medical records are created for new members
- Verifying and updating patients demographics and • Using automated system to enter data
- Scheduling, rescheduling and canceling patients appointments
- Notifying patients on future appointments
- Answer patient questions and concerns, assist needs and resolving problems
- Transferring calls to correct ques, medical offices, providers and departments
- Experienced in Soft Phone, Epic systems and Main Frame
0-5 years of experience
- Answering inbound calls from members and non-members
- Able to Schedule appointments
- Proven Data entry including Primary care physician updates
0-5 years of experience
- Provide supplemental benefits and insurance program services to members of credit unions, labor unions, and associations, as well as private clients.
- Pre-screen candidates through phone interviews
- Conduct candidate interviews
- Book client appointments
- Provide customer services for members
- Meet with clients at their home and present insurance benefit options
- Deliver Union Group benefits
- Complete and submit Insurance applications for clients
0-5 years of experience
- Telephone system management
- Appointment management
- Massage dissemination/response
- Payment/copayment receipt
- Payment posting
- File management
- Supply management
- Respond to guest inquiries
- Greet guests
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
