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Medical Administrative Assistant Resume Samples
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0-5 years of experience
Planned and instructed in the Medical Administrative Assisting Program using a wide variety of teaching aids to engage adult learners in active learning.
- Developed program manual including lesson plans, quizzes and tests both hard copy and electronic.
- Created weekly schedules of instruction for 3-5 levels of learners, while maintaining open entry open exit philosophy.
- Maintained and updated student records and completed attendance input daily through online system and hard files
- Provided individual guidance to students on industry program progress, specific career needs, career culture and life skills through monthly meeting and maintaining monthly reporting forms.
0-5 years of experience
- Managed all new patient referrals and scheduled all postop and follow-up appointments
- Answered telephone calls, took messages, and communicated with other members of medical team regarding patient care
- Handled all filing and records management
- Verified insurance and collected copay's
- Assisted in ordering supplies, taking inventory, and stocking and cleaning exam rooms and mail distribution
- Assisted with physician license renewals and medical staff renewals.
0-5 years of experience
Handled patient, team member and physician calls, concerns and correspondence.
- Registered guests and assisted patients during appointments.
- Managed all Medical records for patients, lawyers and clinics.
- Assisted manager, clinical coordinator, and surgical coordinator.
- Registered new patients and scheduled appointments in the health port system.
- Maintained and inventories office supplies and products.
- Processed co-payment and/or co-insurance to patient accounts.
0-5 years of experience
Greeted patients, scheduling, checking in/out, and updating confidential client information.
- Posted payments to patient's accounts.
- Answered multi-line phones, faxing, filing, typing, sending business correspondence, etc.
- Updated confidential client information files, scanned documents into patient charts, and managed files as needed.
- Obtained, released and scanned medical records.
- Ordered supplies for office.
- Organized & conducted staff meetings
- Recruited, interviewed, hired, and trained new employees
- Developed and delivered Power Point training tools for HIPAA and OSHA Compliance
- Delegated job duties to front back office
0-5 years of experience
Pulled charts daily for patients who are scheduled for the medical, mid-level and dental clinics
- Reviewed medical records to ensure correctness and completeness
- Retrieved and delivered medical records requested by facility professionals
- Pulled charts as needed for special audits and inserted any laboratory results/other results
- Ordered forms and other necessary office supplies when needed
- Made copies of records in response to in-coming medical releases by via fax or mail
- Maintained a 99% accuracy rate in filing of loose reports and loose paperwork
- Attended all medical in-service training/seminars
- Transcribed medical reports
- Trained medical records staff
0-5 years of experience
Provide customer service to patients as they check in for services, register patients in electronic medical Record systems, EPIC, Star, Vision and Cerner.
- Collect payment and post charges to patient accounts.
- Post and reconcile charges using ICD and CPT codes for end of day charges.
- Maintain work schedule for MOA staff.
- Selected to coordinate and compile metrics for team's report card.
- On-boarding mentor and trainer for new staff.
6-10 years of experience
Performed a variety of administrative and clerical duties that were necessary to run a healthcare organization efficiently.
- Used various medical database programs for patient demographic input.
- Focused on problem sensitivity for patient care and oral expression.
- Communicated with supervisors and peers about documenting and recording patient files and otherwise obtaining information from other medical facilities.
- Resolved conflicts, settled disputes and insured patient satisfaction.
- Followed-up with request for medical records from physicians, insurance disability lawyers and other facilities.
- Screened and assessed patient calls while collaborating with clinical technician to determine need for immediate care.
- Collected all co-pays and insurance verification prior to appointment scheduling or at time of visit for new patients.
- Utilized knowledge of medical terminology and procedures in order to prepare patient charts.
- Responsible for disseminating immediate incoming faxes for pre-surgical correspondence to appropriate surgery scheduler.
0-5 years of experience
Meet and greet patients upon arrival
- Answered, screened and directed inbound phone calls
- Scheduled appointments for patients in person and by phone
- Collected co pays, deductibles and payments of private patients
- Medical records, maintain, updating and scanning patient records into EMR
- Obtained and verified patient / insurance information
- Assisted in ordering office supplies
- Accepted letters and packages delivered to the front desk and distributed to appropriate staff
- Maintained a neat and clean reception area
- Opened and closed office for business
6-10 years of experience
Welcome and greet all patients as they enter the office and on the phone
- Enter patient demographics electronically using Practice Fusion medical record software
- Verify insurance eligibility and verification for specific procedures to ensure accurate payment
- Obtain prior authorization from respective insurance companies for surgeries and DME procedures
- Claims follow up to ensure payment are made in accordance to guidelines
- Filing and organizing of medical records and documents
- Manage accounts payable and receivable for the business
0-5 years of experience
Responsible checking the patient portal for the practice on a daily basis.
- Scan incoming medical records into the Electronic Health Record.
- Greet patients at check in.
- Collect necessary payments from patients at check out.
- Schedule surgical procedures and pre operative testing for patients.
- Obtain precertification with the insurance company for all surgical and office procedures.
- Receive and distribute in-coming mail and faxes on a daily basis.
0-5 years of experience
Served as registration for patient appointment check-in desk
- Scheduled patients for future clinic appointment for various departments
- Obtained medical charts from Records Department for scheduled exams
- Made teleconference calls to inform patients of lab, x-ray and culture results
- Transcribed immunization records
- Served as a back-up medical assistant for pediatrics and family practice clinic
0-5 years of experience
Greet patients, ascertain purpose of visit, direct to appropriate staff
- Schedule/reschedule patients, accept payments via cash or charge card
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Complete insurance or other claim forms.
- Contact medical facilities or departments to verify MRI and other procedures
0-5 years of experience
Welcomes patients and visitors.
- Submit electronic insurance claims
- Manage filing and forms for the office
- Ability to prioritize and organize a heavy workload
- Use of Microsoft Office Outlook, Word, Excel, PowerPoint
- Maintains business office inventory and equipment by checking stock to determine inventory level.
- Initiate and maintain correspondence with patients and families.
0-5 years of experience
Greeting patients in a courteous and professional manner.
- Answering telephone calls, actively listening, problem solving and directing to appropriate personnel if necessary.
- Payment collecting and posting, insurance verification.
- Appointment scheduling and confirming.
- Scanning documents into patient medical records, working knowledge of EClinicals medical software.
0-5 years of experience
Assist the practice managers with the daily duties of the office
- Complete administrative duties for the managers and physicians
- Provider credentialing with hospitals and health insurances
- Order supplies and marketing material for the office and staff
- Assist with billing, scheduling, and translating
0-5 years of experience
Develop and administer class lecture for 30+ students through educational demonstration.
- Create course outlines and syllabus.
- Develop and administer student testing for medical administration pursuant to state accreditation.
- Develop desirable health care student goals and evaluate their success.
- Motivate and lead others toward execution of tasks.
- Prepare course benchmarks (such as quizzes and exams) and maintain student grades/attendance reports.
- Help prepare students for internship/externship.
- Evaluate and supervise students in the one-on-the-job training experience.
- Inspire students to provide quality patient care.
- Coach students to develop productivity skills.
0-5 years of experience
- Provided administrative assistance to therapists and medical doctors
- Maintained patients' medical records
- Released confidential records to medical providers
0-5 years of experience
Processed explanation of benefits (EOB) for both chiropractic and medical care
- Responsible for verification of medical benefits for all new patients
- Chart preparation for appointments for the following day
- Checked patients in and out for appointments
- Cleaned patient rooms after each visit
0-5 years of experience
Compiled and mailed correspondence
- Worked with the Administrative Assistant to the Department of Nursing in compiling nursing personnel evaluations, time and attendance records and other payroll issues
- Disposed of confidential materials pertaining to facility residents and staff
- Copied and faxed documents
- Assembled and distributed bi-weekly pay checks
- Performed receptionist duties in Nursing Administrative office
- Participated in activities with facility residents
- Assisted the Director of Nursing, Staffing Coordinator and Unit Managers in organizing offices
- Entered confidential information into the database
- Audited data in facility electronic medical records (EMR) system
0-5 years of experience
- Managed independently a wide range of administrative assistant duties in the Medical Director Office.
- Followed up with Consultation Reports with the attending providers
- Entered important documents by corresponding through email or fax
- Distributed confidential patient’s files to appropriate offices.
- Categorized and Index complex files into filing System.
0-5 years of experience
Answering the telephone calls in a professional and courteous manner within minimum rings
- Handling incoming and outgoing correspondence
- Collect and fax all necessary documentation
- Processing requests for medical records
0-5 years of experience
Schedule skilled nursing visits
- Answered multi-phone lines
- Input data through Folxcare Software
- Quarterly utilization reviews and reports
- Reauthorization for nursing care
- Coordinate nursing visits prior to scheduling
- Investigate an resolve complaints and concerns
- Verified doctors orders and insurance
0-5 years of experience
Verify patient eligibility and benefits with insurance companies
- Obtain referrals from insurance companies for MRI's, CT Scans and medications
- Bill insurance companies for patient visits
- Maintain and send out medical records
0-5 years of experience
Answer telephones, and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
- Greet visitors, ascertain purpose of visit, and direct then to appropriate staff.
- Operate office equipment, voicemail and word processing.
- Complete insurance and other claim forms
- Interview patients to complete documents, case histories, and forms such as intake and insurance forms
- Receive and route messages and documents such as laboratory results to appropriate staff
- Compile and record medical charts, reports and correspondence, using typewrite or personal computer
- Transmit correspondence and medical records by mail, email or fax
- Maintain medical records, technical library and correspondence files
0-5 years of experience
Welcome patients, families and visitors
- Check in patients
- Verify and fill in essential information in the medical record
- Enter patient demographics and insurance information into the system
- Help disable and patients with physical difficulties
- Check and confirm patients appointments and get referral if needed
- Verify insurance coverage and Pre-Cert for Radiology procedures
- Notify the medical assistant when a patient is ready
- Maintain appointment schedules for five doctors
0-5 years of experience
- Scheduling and coordinating appointments.
- Managing day-to-day operations.
- Updating and organizing medical records and billing.
- Maintaining professional demeanor and strict confidentiality.
