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Candidate Info
years in workforce
years at this job
High School Diploma
Telemarketer
Conducted final expense life insurance surveys to obtain information about potential customers
- Demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive, and confident approach
- Scheduled appointments for sales representatives to meet with prospective customers
- Achieved sales targets on a month-by-month basis
Candidate Info
years in workforce
year at this job
Telemarketer
Made outgoing calls to potential customers to persuade them to book a discounted stay in Wisconsin Dells
- Exceeded sales quota for the month and was compensated with commission
- Awarded Telemarketer of the month
- Booked customers stay in the resort and arranged time share presentation
- Explained products and package prices as well as answered questions for customers
- Entered data into software system to ensure booking reservation and time share tour appointment
Candidate Info
years in workforce
months at this job
Telemarketer
Handled multifaceted telemarketer tasks (e.g., data entry, filing, records management and billing) for catalog and magazine orders.
- Obtained customer information such as name, address, payment method and entered orders into computers.
- Recorded names, addresses, purchases and reactions of prospects contacted.
- Made cold calls and communicated effectively with customers to extend subscription renewal offers and book new business.
- Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official phone log correspondence.
Candidate Info
years in workforce
years at this job
College Preparatory
Real Estate
Multidisciplinary - History And Art History
Telemarketer
Contacted businesses by telephone in order to solicit sales for goods and services.
- Obtained names and telephone numbers of potential customers from sources such as telephone directories and lists purchased from other organizations.
- Telephoned and emailed to respond to correspondence from customers or to follow up initial sales contacts.
- Maintained records of contacts, accounts, and orders.
- Recorded contact information of potential clients.
- Trained new hires and led a team of Telemarketers.
- Telecommuted from a home office setting.
Candidate Info
years in workforce
months at this job
Telemarketer
Obtained names and telephone numbers of potential clients from sources such as telephone directories, magazine
reply cards, and lists purchased from other organizations
- Explained physician's services available in an attempt to sell services
- Promoted and scheduled consultations and appointments for physicians
- Recorded names and information of clients contacted and the result of the contact
Candidate Info
years in workforce
months at this job
Certificate
Business
Telemarketer
Made 500 customer calls per day providing excellent customer service responding to customers questions/concerns with a positive and optimistic attitude.
- Educated potential customers about beneficial health information through product knowledge.
- Maintain customer information in client database.
- Assisted with team production efforts by setting at least three client appointments per week.
Candidate Info
years in workforce
years at this job
Forestry
Group Leader/ Team Leader/ Telemarketer
Led a group of approximately 10-20 external sales agents and consulted with customers to establish phone or gas services through brokers including NECC, Pulse, Blue Tone and Volunteer Energy.
- Helped other agents achieves sales targets, improve results and meet company objectives.
- Troubleshot issues to determine level of escalation to either Technical Department or Supervisor.
- Conducted live online monitoring via CCM to ensure VOIP/Dealmaker software application is being utilized properly including user assignment and application of campaign or user lists.
- Ensured successful sales calls by screening calls and taking appropriate actions when needed.
Candidate Info
years in workforce
years at this job
Business Management
Health Administration / Information Systems
Telemarketer
Inbound call center representative for customer service and sales for an organization that sold clothing and home appliances. Adjust sales scripts to better target the needs and interest of specific individuals.
- Fast paced work environment with an average of 80-120 calls per telemarketer a day.
- Obtained customer information such as name, address, and payment method, and enter order into computers.
- Maintained and average of 7% of add-on sales weekly
- Customer satisfaction rate of 93%
Candidate Info
years in workforce
years at this job
Business Administration / Accounting
Telemarketer - Research Specialist/lead Generator
- Outbound calls; average of 120-150 calls per day
- Managed healthcare appointments and responsible for fulfilling those contracts alone
- Established excellent broker/client relationships and ultimately became the direct contact versus the account executive
- Top Producer cconsecutively each month
Candidate Info
years in workforce
years at this job
Telemarketer
Make outbound sales and inbound sales, billing and retention calls for large cable TV provider among other products.
- Experience with Non-Profit outbound sales calls.
- Inbound for college admissions and reverse mortgages.
- Recognized for sales excellence for three consecutive months 2012 as well as first ever employee of the week in early 2012.
Candidate Info
years in workforce
months at this job
High School Diploma
Medical Terminology
Telemarketer
Delivered and prepared sales talks, reading from scripts that describe products or services, persuaded potential customers to purchase a product or service or to make a donation
- Contacted businesses and private individuals by telephone to solicit sales for goods and services, and requested donations for charitable causes
- Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations
- Maintained records of contacts, accounts, and orders
- Answered telephone calls from potential customers who have been solicited through advertisements
Candidate Info
years in workforce
years at this job
Supervisor/telemarketer
Cold calling from a dialer.
- Write up mortgage leads for loan officers.
- Assistant Manager for Telemarketing Room. Supervised 14 employees.
- Voted top producer every year.
- Produced 25% of the telemarketing business
- Training and orientation for new employees
- Distributed leads to 20 loan officers
Candidate Info
years in workforce
years at this job
High School Diploma
Certificate
Telemarketer Specialist/customer Service Representative
Gained Excellence Awards for one hundred percent quality monitoring average every cycle throughout the entire year.
- Develop a working relationship with other professional groups.
- Determination and the drive to work towards company and personal target goal.
- Excellent sale skills and understanding on all levels
- Proficient in sales and revenue
- Dedicated to excellent customer service care.
Candidate Info
years in workforce
year at this job
GED
St L
Telemarketer
Cold calls to private individuals by telephone in order to solicit sales for goods and services.
- Conduct client or market surveys in order to obtain information about potential customers
- Explain products or services.
- Respond to all customer inquiries and complaints.
- Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Adjusted sales scripts to better target the needs and interests of specific individuals.
- Obtained names and telephone numbers of potential customers from sources such as leads and lists purchased from other organizations.
Candidate Info
years in workforce
months at this job
Business Administration
Appointment Setter/telemarketer
- Coordinated/Oversaw the setting up of Financial Planning Seminars and the ensured follow up
- Managed all record keeping for customer activity – provided analysis of activity to manager on a regular basis
- Supported internal projects as requested
Candidate Info
years in workforce
year at this job
High School Diploma
Legal Studies
Telemarketer
Influenced prospective customers to buy services and merchandise
- Secured information by completing database backups
- Discussed products and benefits of products and services
- Created and delivered proposals and EZBids
- Met with potential and current clients
Candidate Info
years in workforce
years at this job
Early Childhood Education
Telemarketer
Responsible for verifying leads/sales
- Responded to both inbound and outbound customer service calls and conducted follow-up calls
- Conducted telephone surveys and appointment setting via cold calling
- Represented PSE&G to market insurance coverage for appliance sales
- Verified and maintained mailing addresses for multiple magazine publication customers
Candidate Info
years in workforce
months at this job
Accounting
Telemarketer
Outbound calling to target consumers who would be interested in using our services to be matched with business service types
- Cloud based VOIP outbound phone calling to both English and Spanish speaking consumers and home owners.
- Prospect and qualify leads and contacts using oubor online CRM lead management & cloud platforms
- Daily reporting to summarize lead qualification metrics
- Following up on new leads, referral generated activity, and self-sourced opportunities
- Establishing potential client relationships
Candidate Info
years in workforce
months at this job
Dental Assisting
High School Diploma
Dental Assisting
Telemarketer
- Maintained records of contacts, accounts, and orders
- Solicited orders for goods or services over the phone
- Obtained customers information and entered orders into the computer
Candidate Info
years in workforce
months at this job
GED
Telemarketer
Deliver prepared sales talks, reading from scripts that describe products of service to persuade potential customers to purchase a product or service or to make donation.
- Obtain customer information such as name address, and payment method, and enter orders into the computer
- Record names, addresses, purchases and reactions of prospect contacted.
- Explain products or services and prices, and answer questions from customers.
- Maintain records of contacts, accounts, and orders.
Candidate Info
years in workforce
year at this job
Psychology
Telemarketer/customer Service Rep
Developed new client relationships
- Handled client inquiries and resolved complaints
- Assisted in writing new marketing programs
- Proficient in computer dialing and client management software
- Assisted in training new/prospective employees
Candidate Info
years in workforce
months at this job
High School Diploma
Telemarketer
Assist clients to obtain employment in janitorial, housekeeping and maintenance positions
- Ensured clients' needs were met during phone interviews
- Complete prescreening applications for employers
- Follow up with clients after interview
Candidate Info
months in workforce
months at this job
Telemarketer
Identifies prospects by reading telephone and zip code directories.
- Calls prospective customers by operating telephone equipment.
- Contributes to team efforts by accomplishing daily goals.
- Maintain operations by following policies and procedures.
Candidate Info
years in workforce
year at this job
High School Diploma
Telemarketer
Obtained customer information such as name, address, and payment method, and entered orders into computers.
- Answered telephone calls from potential customers who had been solicited through advertisements.
- Maintained records of contacts, accounts, and orders.
- Explained products and services and prices, and answered questions from customers.
Candidate Info
years in workforce
years at this job
Accounting
Telemarketer
Deliver prepared sales talks, reading from scripts that describe products of services, to persuade customers to purchase product.
- Explain products or services and prices, and answer questions from customers.
- Obtain customers information such as name, address and payment method, and enter orders into computer.
- Telephone customers to follow up sales contacts.
Candidate Info
years in workforce
months at this job
Valedictorian
Accounting Candidate
Telemarketer
Called and talked on the phone to future customers
- Cleaned the office
- Persuaded people over the phone to get a free quote
- Answered phones
- Answered customers questions
- Looked up customers information
Candidate Info
years in workforce
year at this job
High School Diploma
Computer Programming
Telemarketer
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
- Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
- Explain products or services and prices, and answer questions from customers.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Maintain records of contacts, accounts, and orders.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Candidate Info
years in workforce
months at this job
Nursing / Cosmetology
Telemarketer / Supervisor
Help Manage a team of call center agents
- Open and Close Business as needed
- Communicate company Information to Manager / District Manager
- Answer questions from agents to help them meet their quota
- Meet daily / Weekly quotas given
- Maintain records of contacts, accounts and orders.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Explain products or services and prices, and answer questions from customers.
Candidate Info
years in workforce
years at this job
Computer Information Systems
Theatre Assistant and Telemarketer
- Explain products, services and prices as well as answer questions from patrons.
- Adjust sales script to better target the needs and interest of specific individuals.
- Use computers for various applications, such as database management and word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment such as, fax machines, copiers, and phone systems and arrange for repairs when necessary.
Candidate Info
years in workforce
month at this job
Psychology
Telemarketer
- Lead based customer service telemarketing for home improvement
- Speaking with a volume of 200+ customers a day
- Dealing with customer complaints and questions regarding the product
Candidate Info
years in workforce
year at this job
High School Diploma
Telemarketer
Contacting private individuals by telephone to promote services
- Recording clients information
- Scheduling appointments for agents to meet prospective clients
- Answering telephone calls from potential clients responding to advertisements.
Candidate Info
year in workforce
year at this job
High School Diploma
Graphic Arts
Computer Engineering
Telemarketer
Ensured customers knowledge about specials.
- Make sure customers were satisfied with their subscription.
- Help customers with any questions or concerns with their subscription.
- Inform new subscribers about the benefits of the [company name]paper.
Candidate Info
years in workforce
years at this job
Computers
Telemarketer and Confirmation/dispatch Manager
Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation
- Explain products or services and prices, and answer questions from customers
- Adjust sales scripts to better target the needs and interests of specific individuals
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations
- Answer telephone calls from potential customers who have been solicited through advertisements
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts
- Maintain records of contacts, accounts, and orders
- Responsible for the confirming and qualifying of all leads, as well as making sure that all leads fit certain criteria as warranted by company policy
- In charge of dispatching and resolving of all leads in Master Job Tracking and Lead Perfection System, along with making sure all leads are updated in timely manner
- Worked closely with Director of Marketing and Sales Managers to assure that we not only followed proper lead flow, but also assigned leads to the appropriate salesperson, with the greatest chance for sales
- Responsible for maintaining high level of professionalism by consistently making sure my own numbers are not only within company standards, but also above
Candidate Info
years in workforce
years at this job
High School Diploma
Business
Outbound Telemarketer
- Use a computer terminal to access customer information and convey necessary information to customers.
- Utilize probing questions to fit customers into packages that provide the best value for their needs.
- Communicate effectively with customers and co-workers in person and in writing, face to face, on the radio, and over the telephone.
- Retain information and make sound decisions.
- Set priorities schedule and/or reschedule service calls.
- Acquire and maintain current up-to-date cable "product" knowledge (i.e., programming, promotions, etc.).
- Complete other duties as assigned.
Candidate Info
years in workforce
years at this job
Telemarketer
Promote company products, services, and savings plans when appropriate.
- Update directory information.
- Schedule appointments for sales representatives.
- Address customer complaints.
Candidate Info
years in workforce
year at this job
Telemarketer
- Provides a high volume of outbound cold calls to prospective clients
- Input data into computer system
- Provides overall administrative, clerical and reception support
- Customer service: corresponding with clients via telephone
- Sale ideas by providing product information
- Schedules appointments for follow ups
- Maintains lists of clients already called
- Maintains call logs and report details to supervisor
Candidate Info
years in workforce
years at this job
Social Work Assistant
Telemarketer
Provide customer service
- Solicit orders for goods or services
- Advise clients or customers
- Collect deposit or payment
- Demonstrate goods or services
- Maintain records, reports, or files
- Sell merchandise
- Use computers to enter, access, or retrieve data
- Use telephone communication techniques
Candidate Info
years in workforce
months at this job
Computer Software
Customer Service Representative/telemarketer
Made outbound calls to potential customers
- Followed up on any emails from potential customers
- Made phone calls to customers regarding vehicles
- Obtained quotes of vehicles
