Telemarketer Resume Examples

Telemarketer

Conducted final expense life insurance surveys to obtain information about potential customers

• Demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive, and confident approach
• Scheduled appointments for sales representatives to meet with prospective customers
• Achieved sales targets on a month-by-month basis

Telemarketer

Made outgoing calls to potential customers to persuade them to book a discounted stay in Wisconsin Dells

• Exceeded sales quota for the month and was compensated with commission
• Awarded Telemarketer of the month
• Booked customers stay in the resort and arranged time share presentation
• Explained products and package prices as well as answered questions for customers
• Entered data into software system to ensure booking reservation and time share tour appointment

Telemarketer

Handled multifaceted telemarketer tasks (e.g., data entry, filing, records management and billing) for catalog and magazine orders.

• Obtained customer information such as name, address, payment method and entered orders into computers.
• Recorded names, addresses, purchases and reactions of prospects contacted.
• Made cold calls and communicated effectively with customers to extend subscription renewal offers and book new business.
• Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official phone log correspondence.

Telemarketer

Contacted businesses by telephone in order to solicit sales for goods and services.

• Obtained names and telephone numbers of potential customers from sources such as telephone directories and lists purchased from other organizations.
• Telephoned and emailed to respond to correspondence from customers or to follow up initial sales contacts.
• Maintained records of contacts, accounts, and orders.
• Recorded contact information of potential clients.
• Trained new hires and led a team of Telemarketers.
• Telecommuted from a home office setting.

Telemarketer

Obtained names and telephone numbers of potential clients from sources such as telephone directories, magazine
reply cards, and lists purchased from other organizations

• Explained physician's services available in an attempt to sell services
• Promoted and scheduled consultations and appointments for physicians
• Recorded names and information of clients contacted and the result of the contact

Telemarketer

Made 500 customer calls per day providing excellent customer service responding to customers questions/concerns with a positive and optimistic attitude.

• Educated potential customers about beneficial health information through product knowledge.
• Maintain customer information in client database.
• Assisted with team production efforts by setting at least three client appointments per week.

Group Leader/ Team Leader/ Telemarketer

Led a group of approximately 10-20 external sales agents and consulted with customers to establish phone or gas services through brokers including NECC, Pulse, Blue Tone and Volunteer Energy.

• Helped other agents achieves sales targets, improve results and meet company objectives.
• Troubleshot issues to determine level of escalation to either Technical Department or Supervisor.
• Conducted live online monitoring via CCM to ensure VOIP/Dealmaker software application is being utilized properly including user assignment and application of campaign or user lists.
• Ensured successful sales calls by screening calls and taking appropriate actions when needed.

Telemarketer

Inbound call center representative for customer service and sales for an organization that sold clothing and home appliances. Adjust sales scripts to better target the needs and interest of specific individuals.

• Fast paced work environment with an average of 80-120 calls per telemarketer a day.
• Obtained customer information such as name, address, and payment method, and enter order into computers.
• Maintained and average of 7% of add-on sales weekly
• Customer satisfaction rate of 93%

Telemarketer - Research Specialist/lead Generator

• Outbound calls; average of 120-150 calls per day
• Managed healthcare appointments and responsible for fulfilling those contracts alone
• Established excellent broker/client relationships and ultimately became the direct contact versus the account executive
• Top Producer cconsecutively each month

Telemarketer

Make outbound sales and inbound sales, billing and retention calls for large cable TV provider among other products.

• Experience with Non-Profit outbound sales calls.
• Inbound for college admissions and reverse mortgages.
• Recognized for sales excellence for three consecutive months 2012 as well as first ever employee of the week in early 2012.