Inside Technical Sales/junior Product Manager
Inside Technical Sales/Junior Product Manager Primary contact for technical sales and WD's, manages customer relations, promotes product information/knowledge and provides customer support. Collaborates directly with Engineering and corporate leaders to oversee customer inquiries and maintain the integrity of all Refrigerant Analysis products through case studies and data analysis while promoting product development and offering exceptional service to ensure customer satisfaction.
- Integral part in 3 years straight highest grossing company division
- Conducted Product training
- Modernized customer service and document procedures
- Handled government contracts
- Helped complete new product Beta testing and manual creation which identified key obstacles before the product hit the market.
- Promoted to Product Manager after 3 years at Inside Sales due to strong customer relations, product knowledge, proven sales growth and market understanding.