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Account Coordinator Resume Samples
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0-5 years of experience
Maintain highest level of customer service, coordinate with account managers and staff, problem solve customer concerns and solidify customer relations, in Commerical Cleaning Industry.
Duties include: bid proposal preparation, maintain accurate and up-to-date customer data, filing, coordinate the sales process from inception to contract finalization, up-sell services, maintain and update all reports. Handle client questions, concerns, complaints and urgent needs. Resolve problems. Update and maintain weekly, monthly and annual sales reports. Assist in Trade Show preparation, set-up and work Trade Shows twice a year.
- Saved major account, while adding an additional 5% revenue. Accomplished (per account) due to development of a service/price comparison excel spreadsheet highlighting TY vs LY cost savings.
- Created and presented a bi-lingual Powerpoint presentation that showed crew members how to properly login their hours using GPS software. Increased system participation by 85%. Resulted in company now able to bid jobs more accurately, hence increasing profits by lowering overhead.
- For four months performed the work previously required of two full-time employees due to a co-workers unexpected leave of absence.
- Implemented a new sales progam called “Win Back Program”.
- Awarded employee of the year, 2013.
0-5 years of experience
Lead a 20+ team of beauty specialists across three districts. Recruited, trained and coached new employees, inter-sell and freelancers to achieve their personal productivity, company goals and objectives.
- Responsible for business planning, merchandise management, tracking and monitoring progress to achieve sales goals and execute corporate initiatives.
- Established relationship and communicated regularly with store and vendor management keeping them informed on current brand performance, sales goals and marketing updates.
- Monitored competitive activity and competitive retail performance within beauty and fragrance departments. Ensured that market share objectives are being met.
- Awarded #1 Executive Account Coordinator with a highest %% increase over LY and plan for Spring 2014
- Accountable for achieving company objectives related to retail sales, productivity, executing basic business standards and increasing company market share.
- Responsible for execution of marketing and merchandising strategies and special events. Planned and executed Mega Master Class event leading to over 30% sales increase.
- Partnered with store management and visual merchandising teams to coordinate new beauty and fragrance launches.
0-5 years of experience
Managed retail marketing event programs accounting for over $2.5 million in annual revenue
- Worked with vendors and category managers to develop specialized event programs
- Monitored program execution and performance and provided post-event sales reporting
- Recruited, trained and monitored the performance of Brand Ambassador field staff
- Completed monthly invoicing and financial reporting
- Oversaw account scheduling team
0-5 years of experience
Performed tests to determine chemical remediation products
- Conducted field chemical analysis trials on brine, oil, paraffin, gas
- Recommended products to customers, based on customers’ needs and interests
- Answered customers’ questions about products, prices, availability, uses, and credit terms
- Contacted regular / prospective customers, demonstrated products, explained product features, solicited orders
- Grew 1 account from 6(130 gal) to 33(230 gal) bulk tanks: Added 2d product for 973% growth last 6 months
- Identified: * 60+ Potential New Accounts. * A New Unexplored Niche, $ multi-million chemical market
0-5 years of experience
Mediated dispute resolution, payment verification and document request on each account as needed.
- Managed 50+ commercial and consumer client accounts for collection negotiation.
- Secured $2 million in collection payments over a 5 year career.
- Provided monthly and quarterly metrics for management team.
- Ensured account data accuracy through comparative analysis software.
- Recommended process improvements to managed resulting in 10% additional account collections.
- Facilitated account contractual alignment with legal department
- Aggressively negotiated consumer settlement packages and coordinated payment implementations.
- Created new team procedures for metrics reporting which assisted business continuity planning and execution.
0-5 years of experience
Company Downsized)
Helped manage the fourth largest account in company, serving as a liaison between company staff, client
channel marketing teams and major retail vendors. Defined client requirements and project parameters to help guide project teams during jobs. Adhered to budgets and communicated updates to client teams.
- Project-managed dozens of audit jobs commissioned by Logitech from conception phase to final reporting
- Clerical data analyst and top line reporter for 33 accounts of Logitech’s in-store consumer marketing
- Worked with channel marketers of major big box retailers such as Office Depot and Wal-Mart to insure all
- Auditing agent for all third party labor involved with Logitech’s retail design reset cycles
- Brand representative between [company name] and Logitech’s $7 million account
0-5 years of experience
Managed the design, writing, and production of marketing materials and web development projects for full-service marketing firm.
- Implemented production schedule and utilized project management software to increase efficiency and simplify billing process.
- Tracked multiple weekly/monthly email campaigns and analyzed statistics to evaluate performance. Produced client-ready reports.
- Utilized SEO tools to assess client websites for search engine optimization. Reported findings and actionable optimization recommendations in comprehensive site audit reports.
- Planned, built, and maintained responsive company website on WordPress platform. Produced content and graphics. Applied SEO best practices.
- Directed and supervised the work of new employees and outside vendors.
- Attained reputation for diplomacy and even-keeled disposition in client/vendor relations.
- Educated clients on campaign management through one-on-one training sessions.
0-5 years of experience
Consistently provide excellence to National Account Customers with sales revenue in excess of $1M.
- Served as a central point of contact for communication regarding customer activity for Sales, Supply Chain/Logistics, Finance and Supplies.
- Managed entire order process of equipment from generation through delivery and installation.
- Initiated and processed the lease funding and submitted billing packets to leasing partner.
- Validated paperwork to ensure deals were SOX compliant.
- Regularly track deals through delivery, invoicing, and funding using MS Access database.
- Resolved issues to maintain minimum lead time for equipment delivery and acceptable lease cycle time for lease funding.
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
