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Watchmaker Resume Samples
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6-10 years of experience
Watchmaker
- Sole watchmaker for online watch business, servicing up to one thousand timepieces per year
- Worked with all modern ETA movements for mechanical, quartz & chronograph watches
- Repaired and refurbished different styles of modern and vintage watches including Swiss, American, Japanese, Italian, and German for a long established internet watch company
- Increased and maintained inventory on current spare parts
- Developed a system for checking and diagnosing every acquired watch, new & used
- Established relationships with multiple watch parts companies and individual watchmakers
6-10 years of experience
- Recognized by Mpls/St. Paul Magazine as the best destination in the Twin Cities for Watch and Clock restoration.
- Personally specialized in the repair and restoration of complicated, high grade and antique timepieces.
- Directed a team of highly trained and dedicated professional technicians and salespersons.
- Created advanced and cutting edge workflow and customer service protocols and procedures to insure maximum efficiency and customer satisfaction.
0-5 years of experience
Trained for six months to become certified to work as a watchmaker Technician with microelectronics techniques.
- Q.A. (Quality Assurance) and testing in accordance with each individual timepiece's company: Omega, Rado, Longines, Tissot, and Hamilton.
- Achieved the high standards of the timepieces in accordance with Omegas manufacturing specifications and customers requirements.
- Worked for both the Quartz department and the Mechanical Watchmaker department, guaranteeing the high quality of the product while assisting both departments to reach the same.
- Test equipment: RF microwave Analog/Digital tester, 3.0 to 5.0 Atm vacuum/pressure machine, 300 meter water resistance tester, and micromechanics tools.
0-5 years of experience
- Performed schedule maintenance on high-end luxury timepieces, serviced product warranty claims.
- Used proprietary knowledge to repair/service high-end luxury timepieces including but not limited to: complete overhaul, fine adjustment, regulation, disassembling, reassembling, casing, etc.
- Created and ran ads for potential employees, as well as pre-screen and interviewed potential job candidates for various customer service and office administrator positions.
- Directly Handled and often resolved difficult issues in regards to client complaints and other matters including; but not limited to updates on timepieces, order statuses, shipment, and billing inquiries.
0-5 years of experience
- Managed and directed work flow to maximize watchmaker and technician efficiency
- Provided leadership, technical support, and guidance to watchmaking team
- Continually reviewed and improved quality controls
- Served as the technical point of contact for customer care and clients
0-5 years of experience
Serviced and repaired watches, quartz and high end mechanical/automatic.
- Reviewed all incoming and outing client correspondence.
- Performed incoming and outgoing mail distribution including mailing and shipping.
- Created custom watch parts and tools, gears, springs, screws, etc.
0-5 years of experience
- Worked on all specialty watches which Chanel had such as: J12, chronographs, and tourbillion movements.
- Designed the workshop for efficiency and ease of work. Causing overall shop performance to go up 10%.
- Polished high-end bezels for watches with Diamonds and Rubys for special customers such as, Lady GaGa and other high end clients.
- Coached and trained junior watchmakers on fixing, and solving problems within the watches.
0-5 years of experience
- Identify and requisition parts for repairs.
- Perform quality repairs on all assigned customer owned merchandise repairs for complex mechanical and quartz watches.
- Providing quality and timely job repair estimates.
- Maintain logbook of completed repairs and assigned watches in an accurate and organized manner.
- Communicate to the Customers the status/estimate of their watch or jewelry repairs.
- Sale the services, products, and warranties.
6-10 years of experience
- Handle, diagnose, repair and refinish 50-200 timepieces per week
- Schedule new/existing client meetings daily, via phone or in the field, to procure new work or deliver completed work
- Provide pricing information for varying types of services, as well as cost of parts and labor estimates per job
- Manage inventory, keep accurate records, and return unused and failed parts promptly to distributors
- Provide sales support by maintaining close working relationships with our clients to ensure expectations are met and timepiece repairs are handled as planned and in a timely manner
- Handle day to day book keeping and invoicing, as well as respond to customer inquiries in written form, in person, or via telephone/email as needed by the client
6-10 years of experience
- Responsible for opening and maintaining vender accounts, extending credit to customers processing consumer transactions, serving as financial advisement to store owner, maintaining daily business operations and ensuring compliance with internal policies and retail regulations.
- Established staff development and cross-training programs as department manager.
- Initiated record keeping software to track customer purchases and forecast for future needs.
0-5 years of experience
All aspects of managing the repair shop.
- Inventory control of spare parts from many manufacturers.
- Responsible for the repairs of several other Mayors stores throughout Florida.
- Able to increase profits by being more precise in the repairs and less comebacks.
0-5 years of experience
- Helped customers and advised them on rare watch and clock parts.
- Gained knowledge of all phases' watchmaking and repair.
- Track and follow through with special orders for customers.
- Handled wholesale accounts and tasked with getting new ones.
- Handled counter sales exclusive to the trade.
- Learned about various brands of watches.
- Learned how to tell the difference between a real high-grade, name brand watch and counterfeits.
0-5 years of experience
- Involved in all technical aspects of After Sales Service for TAG Heuer and Zenith
- Provided assistance to walk-in customers.
- Provided technical support to commercial departments.
10+ years of experience
Repairing watches, clocks
- Managing a team of 5 -10 employees and train them
- Coordinating the store activities and employees team
- Generate monthly activity reports (attendance sheets, stock items, customer records and papers)
- Managing cash-flow
- Run weekly reports with expenses, receivables and payables.
0-5 years of experience
- Assembled/ dissembeled luxury watch heads, faces, and movements
- Worked along-side a strict schedule to assure manufacturing goals were not only met, but ahead of schedule
- Maintained a strict level of quality control to only send out the best products to retail
- Consistently met and exceeded manufacturing goals
10+ years of experience
Master Watchmaker
- Cosmetic and mechanical maintenance of watches and chronographs of all makes and models
- Overhaul and repair of quartz and mechanical ETA movements and mechanisms
- Tested watches with Elma Watch-Matic, Burgeon Waterproof and Witschi ALC 2000 testing units
- Pressure testing for waterproof watches
- Lubricate and replace gaskets when required using various lubricants including 8201, D-5, 9415/2, 9010/10, and KT-22
- Battery, dial, pin, and hands replacement
- Bracelet sizing and strap replacement
- Used Ultrasonic machines to clean bracelets and cases
0-5 years of experience
Watchmaker apprenticing
- Complete disassembly of the watch, cleaned, oiled
- Clean all moving parts with specialized cleaning solvents.
- Proper lubrication with only the highest-grade lubricants and oils during the reassembly process.
- Full refinish polish of casing and armband.
- Tests in accuracy, water resistance, and proper operation of all functionality.
0-5 years of experience
- Highly skilled to correctly assemble/disassemble complex watch movements
- Perform evaluations on watches to estimate the correct retail price on all jobs
- Execute verification for parts received from provider and process returns
- Responsible of quality control of all repairs for approval
- Prepare the excel spreadsheet of monthly completed repairs or unrepaired for billing
- Field incoming help requests from end users via both telephone and work orders in a courteous manner.
0-5 years of experience
- Performed complete overhauls of Quartz Movements
- Obtained greater precision when working with various watch models
- Quick service: replacement of batteries, crystals, crown and tube
- Sizing
- Polishing and refinishing, satin finish
- Repairing clasp and bracelet along with watch case.
- Provided estimates for quarts watches
0-5 years of experience
- Supervising the watchmaking workshop for [company name] USA customer service
- Maintaining and overhauling [company name] watches: Quartz, mechanicals, in-house and complex mechanisms (such as tourbillons, minute repeaters, perpetual calendar and moon phase)
- Troubleshooting technical issues
- Providing estimates for repairs
0-5 years of experience
Repair client watches.
- Process financial transactions.
- Answer client inquires.
- Contact manufactures.
- Inventory merchandise daily.
- Place special order
- Provide excellent customer service to clients
- Book keeping, daily log, end day report.
0-5 years of experience
- Incoming and Outgoing calls regarding all repairs.
- Repaired or replaced broken, damaged, or worn parts on Timepieces.
- Sales of new Timepieces, Jewelry, Watch Straps and watch battery installations.
- Demagnetized Mechanisms using demagnetizing machines.
- Gave estimates for repair cost on all jewelry and Timepieces.
- Quality Control Analysis
- Clock Repairs
- Inspected equipment, structures or materials to identify the cause of errors or other problems or defects.
- Observed and received information from all relevant sources.
10+ years of experience
Sales
- Cashier
- Battery Installer
- Financing
- Security
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