Corporate Credit Collection Manager
Managed a team of 2 responsible for collections, credit approvals, set up of credit lines, and disputes for 4 branches. Determined release orders from credit hold, as well as set up payment plans on delinquency and reported appropriately to Attorney. Reported monthly to internal Credit Committee to address accounts with large balances over 60 days and prep for large orders from Sales.
- Created a new system for Sales and Executive Management, allowing for easy access to real-time credit information, including current credit applications, personal guarantees, and original/current credit lines.
- Implemented a new filing system for closed files, legal files, and existing customers - reducing the timeframe to retrieve information from these files.
- Instituted an Internet based credit card system for customer payments, resulting in funds being received within 2 days sooner than previously.