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Public Safety Dispatcher Resume Examples

Public Safety Dispatchers receive and handle emergency and non-emergency calls from the public. Essential job duties of a Public Safety Dispatcher are evaluating and prioritizing calls, operating telecommunication equipment, collaborating with law enforcement authorities, collecting caller information, and contacting individuals who need to staff the response. Based on our collection of resumes for this role, main job requirements are knowledge of telecommunication equipment, being able to work under pressure and to cope with distressing situations, decision making, a clear speaking voice, and teamwork. Successful example resumes make display of training in emergency telecommunications.

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Public Safety Dispatcher Resume Samples

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Candidate Info

6

years in workforce

9

months at this job

BS

Community Health Education

Public Safety Dispatcher

Answers calls to allow effective communication for citizens during emergency situations
Provides information and referrals to citizens, public safety personnel, media, etc. by answering calls from Jefferson County and outside areas to allow for communication during non-emergency situations
Operates and monitors communication equipment by reporting defective equipment, receiving and entering information transmitted through equipment, etc. to support call volume and proper working order of equipment
Dispatches personnel and/or information to the requested source
Monitors responses of public safety personnel by listening to radio transmissions, clarifying information, and performing periodic contact checks to maintain communication and ensure the safety of personnel
Accesses and maintains suspect and/or incident information by running database queries, updating databases, completing reports/logs, and filing documentation

Candidate Info

7

years in workforce

6

months at this job

AS

Technical Management

Nursing

Public Safety Dispatcher

Provide a safe and secure environment for students, faculty, staff and campus visitors.
Provide a community friendly approach that enhances safety through visibility, preventive patrols, positive conflict
Trained to respond and assist in medical emergencies.
Participate in ongoing training sessions and refresher courses.
Collaborate with local law enforcement and community organizations in fulfilling [company name]'s campus security

Candidate Info

13

years in workforce

1

year at this job

Public Safety Dispatcher

Processes emergency and non-emergency calls received via phone and radio while performing administrative support work
Dispatches police units by radio based on priority, policy and procedure
Administers requests for life-saving equipment and personnel in emergency situations
Monitors CCTV system and uses good judgement to take appropriate action
Monitors and directs contract security officers
Ensures safe environment for all customers and officers while on buses, trains and platforms

Candidate Info

24

years in workforce

1

year at this job

Business Administration

Public Safety Dispatcher

Answer incoming emergency and non-emergency calls.
Determine the nature of call in order to decide type of service.
Input and retrieve relevant information from various public database systems.
Dispatch emergency help according to type of emergency.
Maintain and update list for after-hours emergency response personnel.
Counsel callers as and when necessary in order to solicit prudent information.

Candidate Info

22

years in workforce

5

months at this job

Criminology & English

Criminal Justice

Public Safety Dispatcher/telecommunicator

Answered multiline phone system including 911 calls, administrative lines, police lines, fire lines, and multiagency lines.
Dispatched police/fire/EMS/tow services.
Assisted callers with prearrival emergency aid.
Answered assistance inquiries from various jurisdictions through NCIC.
Operated seven computer screens simultaneously, (two map screens, two phone line screens, unit screen, NCIC screen, and PC screen for searches).
Handled high stress callers and dispatched the appropriate responders.
Entered warrants in NCIC.

Candidate Info

28

years in workforce

4

years at this job

BS

Business Administration

Public Safety Dispatcher

Prepare various reports for upper management validating various metrics
Provide guidance to campus constituents in prevention and response strategies regarding risk management
Conduct ongoing analysis of personnel, policies, and procedures to maximize efficiency, achieve reliable adherence to cost and quality

Candidate Info

12

years in workforce

4

years at this job

HS

High School Diploma

BS

Criminal Justice

Criminal Justice

Public Safety Dispatcher

Answer incoming 911 and business line calls.
Give EMD pre-arrival instructions and dispatch appropriate police, fire and EMS.
Log calls in IMC and dispatch while utilizing resources such as NCIC and CJIS.

Candidate Info

13

years in workforce

5

months at this job

C

Cosmetology

BA

Business Administration

Public Safety Dispatcher

Answer incoming Emergency and Non-Emergency calls.

Determine the nature of the call in order to decide type of service.
Input and Retrieve relative information from various public database systems.
Dispatch Emergency help according to type of emergency.

Candidate Info

14

years in workforce

5

years at this job

HS

High School Diploma

AA

Associate of Arts

Public Safety Dispatcher

Answer calls for service
Dispatch officers
Work quickly and efficiently
Perform under stress
Quick decision making
Monitor alarms for all UCSF campuses
Knowledge of CLETS/NCIC systems
Ability to multi-task
Obtained a dispatch Basic POST Certificate

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