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PC Support Technician Resume Samples
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Candidate Info
15
years in workforce
3
years at this job
HS
High School Diploma
PC Support Technician
Managed trouble tickets and projects to team and distributed/coordinated with team as needed.
- Collected dozens of monitors, PC's, printers, and other miscellaneous electronic items as part of company recycle policy.
- Supported, configured and upgraded more than 50 Panasonic tough books, and upgraded them from Windows XP to Windows 7.
- Upgraded approximately 150 pc's from Windows XP to Windows 7 per company migration.
- Key member of SCCM desktop team in regards to configuration and implementation of Windows 7 Corporate Edition upgrade.
- Performed monthly maintenance checks of conference rooms verifying telephone, video teleconferencing and computing needs were all met for customer meetings.
- Routinely provided key tech support at other areas in workplace due to high team workload and/or other team member absences.
- Provided software/hardware support for customer's home needs after company hours.
Candidate Info
9
years in workforce
1
year at this job
AAS
Computer Programming
AAS
Computer Networking
BA
Computer Information Systems Technology
PC Support Technician
Diagnoses, repairs, maintains and upgrades all computers for a county government including software, local and network printing.
- Ensures optimal performance for end users such as detention centers and judicial offices.
- Assists with administration of secure user accounts and coordinates technology security tasks with the Network Administrator.
- Supports administration of LAN/WAN routers, bridges, hubs, and firewalls by installing, configuring, and monitoring traffic on all networking equipment.
Candidate Info
5
years in workforce
1
year at this job
PC Support Technician
- Handled support tickets received from across the district on PC hardware and software and hardware issues encountered by teachers, students and staff.
- Imaged PCs via System Center Configuration Manager and Symantec Ghost Imager and registered to the PCs to the domain when new deployments were necessary.
- Worked with network services to ensure IP and subnet conflicts, as well as any other network issues were resolved.