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IT Generalist Resume Samples
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0-5 years of experience
- Installed and performed repairs to hardware, software, and peripheral equipment
- Setup and maintained Windows Based Servers and Active Directory
- Conferred with staff and management to determine system needs
- Diagramed and purchased equipment used to network facility
- Evaluated and recommended data communications hardware and software
- Completed purchase requisitions
- Monitored system performance through daily user contacts
0-5 years of experience
Responsible for maintaining computers for 60+ inspectors and clerical employees across PA
- Deploy numerous servers for data storage and user backups
- Create databases as required for the bureau to track employees, certifications, and training hours
- Developed and deployed a computerized testing system for miner certifications
- Facilitate and instruct the mine rescue trainers with the use of computer technology
0-5 years of experience
- Manage Social Solution's ETO Database for [company name]'s Earn Well Initiative. Duties included managing program sites, creating TouchPoints, and ensuring data integrity.
- Managed the data imports from the IRS's TaxSlayer Database into ETO in support of United Way's VITA program.
- Manage Frontstream's Truist's eWay platform for [company name]'s online giving campaign. Duties included creating and managing 19 separate Giving campaigns, developing HTML websites for each campaign, managed the data import for eWay, facilitated all campaign communication, and resolved data integrity issues.
0-5 years of experience
- Vulnerability Scanning using Retina, Security Risks patching and updating on all the 88 stores servers and POS Registrars. Security Audits with Event Log. Notifying and train employee for security awareness.
- PCI Compliance Project – Installing Symantec Antivirus, Server Caging, Software and Hardware upgrading, Server cloning, and upgrading server and computer, etc.
- Act as a Jr. System administrator by overseeing networking traffics, configuring networking setting and rules with Fortigate 240D, setting up Wifi access points, and networking mapping.
- Provided 24/7 technical support for specialized hardware and software (Laptops, Desktops, and mobile devices for Android, Apple, and Windows, etc) systems used in Retail
- Provided client training relative to point of sale (POS) software.
- Installed, diagnosed, repaired, and upgraded computer systems and software (Laptops, Desktops, and mobile devices for Android, Apple, and Windows, etc) for deployment. Consulted, set-up, and maintained small business Windows LANs and email accounts. Built custom PCs with latest generation technology.
- Assessed customer needs and recommended appropriate products or solutions. Focused on providing time and money saving solutions for staffs and customers as well as Inventory assessment.
- Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions.
- Projects handling – Including solely installing and configuring Point of Sale Hardware (Cashier Register) to Northern California Region (28+ stores locations). Making store security cameras accessibility on laptops, desktops, and mobile devices.
- Assists Marketing Department of implementing, updating, and programming new products in the Point of Sale system software.
0-5 years of experience
Contract position
- Responsible for Sophos Firewall administration.
- Responsible for migrating imap\pop3 to office 365.
- Managed maintained and Administered User Accounts in Active Directory.
- Responsible for capturing and deploying new Windows 7 image using sysprep.
- In charge of PC, Laptop, Cisco desk phone, and application support.
- Responsible for New Hire account creation.
- Responsible for removing old DNS entries.
- In charge of setting up computers for new hires.
6-10 years of experience
- Team lead for a helpdesk of 6 technicians. Troubleshoot, resolve, repair or replace computer components or systems for the main office and 71 driver's license centers throughout Pennsylvania.
- Relocate driver's license centers as required by the Secretary of Transprotation.
- Assist contractors with removal and installation of vendor-provided equipment.
6-10 years of experience
- Technical site surveys, equipment evaluation, technical recommendations, research
- Phone & customer service support using TeamViewer, RDP, Terminal Services, Application setups and troubleshooting, hardware installs, fixes, troubleshooting
- Resolved issues relating to PC hardware, software and peripherals
- Virus repairs, troubleshooting Windows 10,7, 8 and Windows XP startup failures
- Trouble TCP/IP - DNS - Wireless Networks Network Setups
- Break/Fix, Hardware, software, Laptops, desktops, servers.
0-5 years of experience
Currently working at [company name] as an IT Generalist
- Front line, assist all users with desktop, network or server issues including printing
- Monitor all seven servers for inconsistent network behavior
- Assisted install of Proliant DL380 Gen9 Server running VMware vSphere 6.0 and Sever 201Smart Source Technical Staffing
- Employee account setup and removal
- Assist with software maintenance
- Perform diagnostics and repairs
- Updated all computers from Windows 7 to Windows 10
- Upgrade and maintain computer anti-virus protection
- Manage backup and storage on a daily basis
0-5 years of experience
- Point of Sales software install, configuration and support.
- Peripheral installation, configuration and support of Zebra and Epson printers.
- SQL Server Database installation and administration.
- Database backup and recovery.
- Website Design and Development utilizing HTML, CSS, Bootstrap.
- Installation and support of security cameras utilizing web interface/viewers.
- Desktop support company wide via remote software and field technical service.
- Installation and Administration of Screenconnect remote software.
- Installation of Telephones, Cat5 cabling and LAN/WAN configuration.
- Company wide IT Asset Inventory.
0-5 years of experience
- Responsible for day-to-day operations of the corporate IT help desk and general system administration
- Install new / rebuild existing servers in accordance with standards and project/operational requirements
- Plan and execute Linux system upgrades and patches
- Track and update documentation of technology assets
- Administer software contracts and purchase new hardware as necessary
- Monitor, operate and maintain hardware, software, and networks for SaaS applications
- Working with Cisco Routers/Switches/Firewalls to perform preventative maintenance and changes
- Manage virtual environment using Vcenter
0-5 years of experience
- Handle day to day issues that arise
- Process electronic orders
- Maintain the website
- Create marketing flyers and emails
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