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Freelance Computer Technician Resume Samples
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6-10 years of experience
Specializing in system maintenance as well as desktop Linux and Windows training for business and individual customers.
- Other services provided include PC maintenance, SOHO networking, custom made PCs, and data recovery.
- Notable achievements include the creation of a customized data backup solution for an insurance firm using Free Software automating a manual backup system.
- Established reputation for outstanding technical and customer service.
0-5 years of experience
Troubleshoot problems and meet with customers to pick up laptops or desktops for repairs.
- Meet with customer to go over diagnoses and to get customers approval before beginning repair.
- Repaired, documented repairs and returned computers to customer, and followed up in a timely manner.
- Educating customers on proper usage of hardware/software, also educating customer of preventive measures to insure problems do not return.
- Upgrading and maintained computers for clients as needed.
0-5 years of experience
Provides technical guidance, assistance, coordination and follow-up on customer questions.
- Resolve various service issues, including troubleshooting and repairing network connectivity issues, hardware and display failures, and printer problems.
- Supported mobile devices, including iPads, iPhones, Android phones and tablets.
- Conducted online research and worked through problems to resolve issues.
- Established customer/caller relations using excellent communication & interpersonal skills
- Contacted customers regarding repair status, soliciting additional information, and provided work estimates.
- Supported security related issue with successful virus detection and removal.
0-5 years of experience
- Diagnosed malfunctioning machines to determine issue and repair accordingly.
- Replaced and repaired hardware and software while simultaneously securing vital data
- Added or reduced peripherals and memory as needed based on the client's needs.
- Created a network for multiple systems.
10+ years of experience
Administered virus sweeps and computer optimization to clients
- Established remote connection to client's computers for computer restoration
- Consulted clients about computer purchases (i.e. modems, peripherals, storage devices, etc.)
- Completed software and hardware installation for clients
- Upgraded machines from Windows XP to Windows 7 to Windows 8
10+ years of experience
- Conducted PC software and hardware troubleshooting on both Windows 7 and XP platforms
- Consulted clients and made appropriate software and hardware upgrades
- Educated end users in basic PC maintenance including antivirus software other preventive maintenance
0-5 years of experience
- Provided affordable & professional residential computer service and repair.
- Evaluated technical issues, solved customer concerns, and troubleshot computer problems in an efficient and courteous manner.
- Performed virus and spyware removal.
- Setup wireless home networks and wireless printers.
- Issued advice to home users on the purchase of various computer equipment.
- Upgraded internal and external PC components.
0-5 years of experience
Computer Technician
- Installed, tested, repaired, and troubleshot personal computers, laptops, networks, printers, and other peripheral devices
- Responded to user questions and explain the operation of applications and equipment
- Made hardware and software acquisition recommendations including helping customer assess needs and providing justification for equipment and services
- Built and upgraded computers to best serve customer needs
- Achieved high level of customer satisfaction through patient methodical approach to problem resolution, turning tense situations with customers into positive outcomes
0-5 years of experience
- Troubleshot, repaired, and maintained computer systems and related peripherals
- Consulted with both local and international clients to resolve issues
- Networked new clients through referrals
6-10 years of experience
Troubleshoot and diagnose non-functioning, or poorly performing computer hardware and software. Supports both PCs and Macs, and all current operating systems: Windows XP/Vista, Mac OS X, Linux.
- Provide removal services of Viruses, Trojans, Spyware, and Malware
- Provide data recovery services. Recovers lost and deleted data as well as data extraction from damaged computers.
- Installs home networking, connecting multiple computers and router devices. Can install configurations for file and printer sharing as well as multimedia networking, with video and music streaming capabilities.
- Teach computer skills and software/hardware (computer and all peripherals) use for increased productivity.
- Build and design custom websites. Update and enhance existing websites by incorporating web 2.0 capabilities, increasing website functionality through web scripting and programming.
- Design logos and print graphic elements, brochures, advertisements and business cards for users and small business clients.
6-10 years of experience
Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers.
- Removed viruses, spyware, trojans, rootkits, adware, keyloggers, and other kinds of malware
- Installed security measures such as encryption and auditing.
- Optimized systems for optimal performance
- Installed, repaired, and replaced computer hardware.
- Set up file, print, and web servers.
0-5 years of experience
Help Desk Analyst.
- Provided technical support to users in: Windows XP-Vista, MS Office 2003-07
- Replaced hardware & configured software to company specification.
- Build service and deployment for user, Install windows operating systems & Application.
- Create user accounts, set security privileges, and install Software/Hardware.
- Troubleshoot hardware, software & network related issues for company costumers.
- Assisted costumers with the use of equipments and software applications.
- Helped clients of any issue relating to their to the Printer's network.
10+ years of experience
Repairing laptop and desktop computers. Hardware repair or replacement such as: monitor replacement on laptops, upgrade or replace RAM, CPU maintenance and replacement, battery replacement, AC adapter for laptops or power supply for desktops replacement, video card upgrades on desktops and network car upgrade, install or replace.
- Troubleshooting software, mostly Windows (95-Windows8) based and Linux.
- Printers troubleshooting and repair.
- Create small networks and small programs, for individuals and small businesses.
- Create and maintenance web pages.
10+ years of experience
Providing consultations to decipher trouble areas and communicating problems clearly to customers on the nature of the problem and troubleshooting options.
- Troubleshooting and technical repair of PC and laptops.
- Upgrading PC software and hardware at different locations.
- Replacing and repairing malfunctioning PC and laptop parts.
- Educating customers after repair on proper maintenance and keep of PC and laptops.
- Responsible for two seating of up to 18 tables, performing side work, and helping out other servers when needed.
- Communicate with other servers and employees to maintain smooth flow of customer service.
- Contribute to the team by training 20 new servers, explaining how to properly take orders and key them into the system.
10+ years of experience
Onsite and offsite diagnosis and repair of small business and home computer systems
- Improve stability and performance of system and network by upgrading operating system or servicing current platform to make it run more efficiently
- Spyware and virus removal and teaching prevention techniques
- Back up all customer data on existing PCs, build new computers when necessary, migrating existing applications and customizing configuration settings.
- Network setup and management
10+ years of experience
Complete computer setup including wireless network, server and software configuration.
- One-on-one training for the basic and advance computer user.
- Perform network troubleshooting to isolate and diagnose common network problems.
- Provide desktop support by phone or in person as needed to minimize downtime.
- Save all users' data on existing PCs, built new computers, migrating existing applications, and customize configuration settings.
0-5 years of experience
- Primary technical contact for providing one-on-one end-user software troubleshooting over the phone for PC software
- Provided client consultations and explained services rendered
- Provided desktop/server support in a timely manner to local on-site and remote locations
- Assisted with critical system failures, software upgrades, and capacity planning for multiple clients
0-5 years of experience
Upgrading PC hardware and software at different locations during various short term consulting assignments.
- Technical Support and troubleshooting PC and laptops.
- Replacing failing or malfunctioning PC components.
- Troubleshoot research, diagnose, document, and resolve technical issues surrounding Mac OS Operating Systems, MS Office applications, email, other special applications, Internet connections, and hardware/ peripheral equipment via telephone.
- Working with clients to identify computer security needs and educating clients on the proper ways to ensure the security and efficiency of their computer equipment.
0-5 years of experience
Provide technician support at different locations in the metropolitan area during various short term assignments.
- Setup wired and wireless networks as per clients request
- Analyze technical issues of the client’s concerns to solve them in an efficient manner
- Built custom computers to best serve the client’s needs
- Manage the inventory of the workstations and printer’s accessories
0-5 years of experience
- Maintained functionality of all computer hardware for Santa Barbara County in preparation for 2014 elections
- Organizing electronic process to record the distribution of county ballets to all precincts
- Analyzed computer systems for efficiency and proper functionality
0-5 years of experience
- Installed new RAM, Graphics Cards, and Hard Drives for customers
- Assembled custom desktop PCs for friends and customers
- Addressed viruses on machines by cleaning the system and installing Antivirus software for customers
- Taught non-technical customers on the use of software such as Microsoft Office and Adobe Creative Suite
- Advised customers about safety on the Internet, and how to avoid issues that may corrupt their machines
0-5 years of experience
Performed computer repair both Hardware and software
- Installed windows 98, win 2000, win XP on PC's
- Installed Microsoft Office applications
- Configured home wireless networks, shared printer, internet
- Built new computers from barebones
- Updated BIOS firmware
- Created websites using Microsoft Frontpage
- Configured Antivirus software
0-5 years of experience
Integrate computer skills, customer support experience, and related education to exceed technical, business, and customer requirements
- Provide technical assistance to small business professionals and personal computer owners
- Assist with network access, printing, and application software operation
- Install operating systems and load various software
- Perform upgrades to operating systems and software
0-5 years of experience
- Built and upgraded PC's
- Partitioned hard drives, loaded software, loaded video, printer drivers, and optimized individuals PC's
- Created and designed websites
- Repaired/restored data systems
- Experience installing and troubleshooting computer systems
- Instruct others in use of software and hardware
6-10 years of experience
Perform PC repairs, software and hardware troubleshooting, and malware and virus removal.
- Build customized PCs and provide initial setup.
- Install routers and modems, set up private networks and provide technical support.
- Provide limited technical support for laptops and Mac OS based platforms.
10+ years of experience
Build, upgrade, repair and install computers, printers, modems, routers, and other peripheral devices and software
- Troubleshoot networks using the OSI model
- Provides customer satisfaction to my entire client base, selling my expertise
- Trained various clients on how to use their computer equipment to get optimum performance
10+ years of experience
- Perform on-site repairs and preventive maintenance on personal computers and related peripherals.
- Install and or upgrade hardware including pc and server setups for small business and residential clients.
- Install and configure operating systems including Windows XP, Vista, and 7.
- Design, implement, and manage networks with firewall and router configurations and virus protection solutions.
- Evaluate severity of technical issues and troubleshoot and solve customer concerns and problems in an efficient and courteous manner.
- Provide training for computer users on various software and hardware platforms.
6-10 years of experience
Provide user training in office applications including MS Word, Excel, PowerPoint, and Access.
- Provide Windows operating systems support.
- Implement software/hardware upgrades, driver updates, and system patches.
- Proven skills include problem solving in a Windows 2000 network and PC system environment.
6-10 years of experience
- Maintenance, troubleshooting and repair of PC
- Installation of Software and Software related programs such as: Norton Anti Virus, Microsoft Office 2007, Microsoft Visio, creation and maintenance of a database in SQL
- Installation of Hardware such as: Hard Drives (Partitioning Hard Drives), Hard drive connectivity.
- CAT5 Cabling
- Swap/change main mother boards and installation of drivers
- Installation, Configuration of OS onto Hard Drives
10+ years of experience
Wi-Fi installs & troubleshooting.
- Speeding up slow computers, virus and malware cleaning.
- Hardware upgrades and replacements (Motherboards, Hard drives, CD/DVD drives, and Ram).
- Installing operating systems (Windows XP, Windows 7, and others) and data backup.
- Laptop screen replacements.
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