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It Field Engineer Resume Examples

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It Field Engineers install and maintain computer systems for clients. Essential job duties seen on an It Field Engineer resume sample are maintaining network environments, training customers, repairing failures, documenting inquiries, collaborating with vendors, configuring systems, and leading projects to help meeting company goals. Our collection of resume examples in the field mentions qualifications such as information technology expertise, customer service, troubleshooting, attention to details, problem solving, and being able to work under pressure. Successful candidates for this position hold a degree in information technology or a similar field.

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1

Lead IT Field Engineer

  • Provided tech support to 1000+ users; performed de-installations, installations, and updates, and downloads of software and application that meet users every day activities.
  • Achieved exemplary client satisfaction, consistently going above and beyond expectation on solving end user issues.
  • Supervised up to 6 individuals, ensuring that all systems are placed and configured properly. Also, making sure all protocols were met.
Candidate Info
2
years in
workforce
8
months
at this job
AA
Associate of Arts
BS
Computer Science
2

IT Field Engineer Atlantic Auto Group

  • Characterized as a participative leader, superior trouble-shooter, and persuasive communicator with a keen customer service focus, and a genuine commitment to continuous improvement.
  • Assigned user accounts and granted permissions to share resources. Assured senior management of data protection by demonstrating permission settings.
  • Identified and corrected performance issues. Understand and discusses with the technical team client problems and provide them with a long term solution including the proper use of hardware or software.
  • Maintained records, monitored available disk space and oversaw the daily performance of computer system communication and transactions to ensure sufficient space for regular operations.
  • Ensured proper installation of cables, operating systems and software. Identified major hardware and software problems and defective products to vendors or technicians for service.
  • Created and maintained databases, network accounts and programs for specific department needs.
Candidate Info
10
years in
workforce
1
year
at this job
3

Senior IT Field Engineer / Technical Sales Specialist

  • Assist customers as a part of the Technical sales support process in a Pre/Post sales technical support engineer role, supporting all network devices, SQL Server admin and in the installation and planning of hardware / software on Biotech scanning instruments.
  • Gather requirements, complete analysis, participate with sales in presenting solutions to customers as the technical product / services contact
  • Provide technical assistance during the Pre/Post sales process
  • Conduct training and roll out software / hardware product applications to the sales applications/Field team and clientele
  • Present information from customers effecting future products and current challenges to sales, engineering, marketing and technical support to help set product direction
  • Provide input to the Product Development team upgrading instruments for cost cutting measures
  • Assist in the framework, planning and controlling of our FMT Software and Mechanical Development Lifecycle. Providing key relationships, logistics, setup and Technical support
  • Provide Technical Training classes to sales and field engineers
Candidate Info
25
years in
workforce
9
years
at this job
C
Fighter Aircraft Armament Systems Maintenance
AS
Electro-mechanical Design Engineering
BS
Business Management

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