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Computer System Analyst Resume Samples
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Candidate Info
years in workforce
years at this job
Education
Computer Science
Computer System Analyst
Provide functional and technical support on a Tier 2/3 level Information Technology Help Desk. Supporting deployed military personnel in the daily execution of tasks related to the Standard Army Maintenance System - Enhanced system. Conduct formal classroom instruction for SAMS-1E/2E operators and managers. Provide over the shoulder training and technical repair assistance. System Administrator for help desk network, maintained security of network by providing IAVA and other security updates to protect network from viruses and other vulnerabilities.
- Assisted in drafting an OEF FRAGO dictating proper readiness reporting procedures. These procedures ensure contracted support entities provide accurate and timely readiness data to Army managers.
- Updated and maintained programs of instruction for SAMS-1E, SAMS-2E and SAMS-Managers courses.
- Provided technical support throughout Afghanistan completing over 600 trouble tickets.
- Trained 600+ students in 60+ classes through a 22 month period. Students attended either 16 or 40 hours of training, passed a comprehensive exam and were issued certificates of completion.
Candidate Info
years in workforce
months at this job
Computer System Analyst
Compiled detailed requirements from executive meetings for the implementation of a new computer origination system.
- Tracked detailed listing of "software fixes" to be corrected by the software development company prior to release.
- Prepared test cases to ensure the new origination system was in working order and achieved defined requirements.
- Provided hands on training with all branches (approximately 20) on the functionality of the new computer origination system.
- Provided user support to all branches, answering questions on system functionality.
Candidate Info
years in workforce
years at this job
Mathematics, Chemistry
Senior Computer System Analyst
Classified Windows environment. Installed /upgraded/maintained various hardware/software/applications.
- Involved in MEADS, THAAD, TCP, IRAD and other classified programs including successful launches.
- Worked domain trust issues, and maintained security awareness for ISSO compliance.
- Supported and configured NISPOM requirements for security configuration of domains and equipment.
- Exceeded scheduled requirements of CA58 Lab upgrade 13 months ahead of schedule.
- Familiar with Rational, VMware, MATLAB, STK products/applications, and other DoD packages.
Candidate Info
years in workforce
years at this job
Computer System Analyst, Software Developer
Provided advanced computer hardware and software maintenance, troubleshooting and repairs to automate warehouse systems. Trained new junior personnel, while developing detailed written operator procedures and requirements.
- Designed and developed software to integrate data being stored by separate systems into a unified, client/server environment.
- Encouraged acceptance of PC platform, which reduced operational dependency on mainframes and greatly improved overall system performance to increase recorded uptime to 95%.
- Strategize and launched procedural improvements to increase productivity, including scheduled hardware maintenance, employee activity tracking, and systems cross integration.
- Reengineered processes through computerization to enable knowledge sharing across the entire enterprise.
- Administered network systems, application installation, configuration and support of DOS, Microsoft and Windows family products.
Candidate Info
years in workforce
months at this job
Computer Information Systems / Business Management
Sr. Computer System Analyst
Oversaw facility operations and provided advanced and highly complex analysis, design, configuration, testing, implementation, documentation and staff training activities of software that includes or supports various operating systems, file and application servers, databases and network environments.
- Functioned as a project lead, systems administrator in the areas of database management, security administration, network administration and overall system enhancement and maintenance.
- Performed production and testing involved in database management.
- Assessed the criticality of problems and prioritized accordingly to ensure that the most important issues are resolved promptly.
- Performed continual maintenance and support of production systems while working closely with the IT Engineering Team to transition new systems or upgrades to the production environment.
- Network Duties Included: Terminating and Installing Fiber and Cat5/6, installing and configuring Cisco routers and switches, surveying facilities for Network Infrastructure, supporting the HSDN domain, implementing connectivity to function with crypto equipment
- Desktop support duties included: installing and configuring Wyse clients/laptops/desktops, adding and removing peripherals to the network
Candidate Info
years in workforce
years at this job
Electrical Engineering Technology
Computer System Analyst
Provided technical support to end users utilizing Windows clients in a Novell Netware networked environments
- Performed all levels of hardware and software system supports for 150 computers, 100 printers and other devices
- Installed, configured, upgraded hardware/software on Windows workstation and related other desktop/laptop's applications
- Performed desktop migration from Windows 95/98 to Windows 2000, and provided technical support for corporate client/server systems
- Prepared reports and studies concerning hardware. Prepared functioning requirements and specifications for hardware acquisitions
- Added/deleted and modified; as required, host, terminal, and network devices
- Assisted and coordinated with communications Network Specialists in the area of communications software and hardware
- Analyzed and implemented communications standards and protocols according to site requirements
- Document all service request incidents with ticket tracking software systems, escalate, report, and documents any unresolved issues to manager weekly
Candidate Info
years in workforce
years at this job
Material Science And Engineering
Computer System Analyst
Handled system administration and infrastructure of over 300 systems.
- Supervised systems backup and security.
- Responsible for day-to-day business application (Microsoft Office, Outlook, Adobe) support including setting up user accounts via active directory and providing technical support and installation upgrades.
- Facilitated technical training and setup presentations for newly deployed systems, software, and hardware.
- Monitored and oversaw the implementation of required software and hardware components.
- Performed quality assurance for newly deployed custom applications across multiple operating systems.
Candidate Info
years in workforce
years at this job
Applied Science
Business Administration And Computer Science
Management Information Systems
Computer System Analyst
Worked as liaison to the Helpdesk manager by being the main contact for system support from company network issues, desktop and laptop systems and configurations, various application and database problems, to local and network peripherals.
- Resolved employee's computer related issues via phone and remote desktop connection.
- Main contact for issues involving Microsoft Outlook, Internet and company Intranet.
- Controlled and maintained Network Security, as well as application and program connectivity and security.
- Implemented training course for new helpdesk employees by creating documentation of policies and procedures. This included steps on how to handle clients and troubleshoot computer-related issues.
- Developed plan and executed company-wide audits of computer desktops, laptops, hardware, peripherals, while maintaining accurate inventories during and thereafter.
- Played vital role in a company-wide rollout of Windows 2000 and XP, as well as corresponding network clients and servers.
Candidate Info
years in workforce
years at this job
High School Diploma
Business Economics
Mechanical Engineering
Computer System Analyst / Senior Analyst
Serves as a key member of software development team on development projects for company's IVRS line.
- Designed IVR applications for a Intervoice - Oracle - Cold Fusion environment
- Software Development Life Cycle: analyzed, designed, coded, tested and implemented IVR applications for clinical trials (InVision, Oracle).
- Coded IVR applications using InVision, Speech Recognition and VoiceXML for the IVR, SQR for the reports and PL/SQL for the database
- Wrote IVR and Report Unit Test Plans, Database Operational Qualification Plans, Web Operational Qualification Plans, and IVR Installation Qualification Plans
- Coordinated the execution of the UT, OQ and Web OQ test plans
Candidate Info
years in workforce
year at this job
Computer Engineering
Computer System Analyst
Configured computers for remote access
- Created and managed users in Windows Server 2008
- Developed web site for the company using PHP, HTML, javascript
- Supported users in Quickbooks.
- Monitored and maintained computer systems and networks
- Set up new users' accounts and profiles and dealing with password issues
- Configured the network in the new building.
Candidate Info
years in workforce
year at this job
Computer Engineering
Computer System Analyst
Configured computers for remote access
- Created and managed users in Windows Server 2008
- Developed web site for the company using PHP, HTML, javascript
- Supported users in Quickbooks.
- Monitored and maintained computer systems and networks
- Set up new users' accounts and profiles and dealing with password issues
- Configured the network in the new building.
Candidate Info
years in workforce
years at this job
Computer System Analyst, Software Developer
- Provided advanced computer hardware and software maintenance, troubleshooting and repairs to automate warehouse systems. Trained new junior personnel, while developing detailed written operator procedures and requirements.
- Designed and developed software to integrate data being stored by separate systems into a unified, client/server environment.
- Encouraged acceptance of PC platform, which reduced operational dependency on mainframes and greatly improved overall system performance to increase recorded uptime to 95%.
- Strategize and launched procedural improvements to increase productivity, including scheduled hardware maintenance, employee activity tracking, and systems cross integration.
- Reengineered processes through computerization to enable knowledge sharing across the entire enterprise.
- Administered network systems, application installation, configuration and support of DOS, Microsoft and Windows family products.
Candidate Info
years in workforce
years at this job
Electrical Engineering
Computer System Analyst / Computer Programmer
Developed, supported and maintained client/server based Control and Management System
- Developed application for transfer and representation of Archive data using SQL, Perl scripting and ASP technology
- Developed a large hierarchical monitoring and maintenance System through HP Open View which took into account different platforms and applications
- Performed Open View system administration and support. Managed network includes 200 UNIX servers, 500 workstations and 2000 NT servers
- Developed secure applications for data transfer between the public peripheral access points and the privileged access power grid control database
- Developed testing programs for the EMS
- Developed and maintained program interfaces to Application Operational Data Base
Candidate Info
years in workforce
months at this job
Computer Science
Computer Science
Computer System Analyst
Developed and modify existing application software for the Local Area Network
- Performed systems analysis and assessment of business operations
- Created and modify applications in Microsoft products as well as train users on the new/modified applications
- Implemented and maintain Microsoft Windows Server 2003 Active Directory infrastructure and Microsoft Windows Exchange Server 2000
Candidate Info
years in workforce
years at this job
Networking
Computer System Analyst, Web Developer, and DBA
- Converted legacy database applications to a web-based front-end interface to meet new business processes, and transferred data between multiple data sources and across multiple platforms.
- Developed and maintained Microsoft Access database applications to update budget expenditures, personnel reports, agency expenditures and revenue collections.
- Developed and maintained the Intranet and Public web site web pages and ensured compliance with the Department of Information Technology content guidelines.
- Performed hardware/software upgrades as needed.
- Provided on-site end-user support training, application troubleshooting, resolved hardware failures and software malfunctions.
Candidate Info
years in workforce
months at this job
Computer Science And Engineering
Computer System Analyst
Participated in creating, providing Application Life Management (ALM) assessment and training courses
- Assessed Visual Studio Team System's (VSTS) capabilities
- Helped development teams improve their software development life cycle and the quality of their product
- Reported to ALM Lead
Candidate Info
years in workforce
years at this job
Chemistry
Computer Science
Computer System Analyst/web Developer
Administrative Office of the U.S. Courts, On-Site Senior Computer Systems Analyst
- Served as a senior Computer Systems Analyst responsible for Internet/Intranet web technology in order to improve communications with the U.S. Courts and public
- Supported the Office of Public Affairs in developing the Federal Judiciary Television Network (FJTN) on the J-Net Training web site which includes over 1,200 program broadcasts, schedule/calendar, contents, and over 900 streaming videos
- Led the J-Net training website technical changes and ensured multimedia projects' timely delivery via the websites
- Fulfilled client requested for advanced features while spearheaded internal website policies and provided expert technical assistance
- Designed and developed web based projects for advanced digital productions by writing, maintaining, editing, posting, and archiving content
- Defined website content and performed conversion of existing information into web format
- Implemented site content enhancements to ensure accuracy, accessibility, and usability
- Created and analyzed web and video performance reports to track user statistics for the AO office
- Collected user feedback to inform decision making processes and analyzes statistics regarding service usage and performance
- Built and managed databases for the OPA and created custom SQL scripts to fix and update databases for clients
Candidate Info
years in workforce
months at this job
Computer Science
Computer Science
Computer System Analyst
Developed and modified application software for intranet.
- Performed systems analyses and business operations assessments.
- Created and modified applications in Microsoft products as well as trained users on the new/modified applications.
- Implemented and maintained Microsoft Windows Server 2003 Active Directory infrastructure and Microsoft Windows Exchange Server 2000.
Candidate Info
years in workforce
year at this job
Computer Science
Computer Systems Management
Computer System Analyst
Supported the Alcohol, Tobacco, Firearms and Explosives (ATF) program as a System Tester
- Verified system requirements for multiple ATF applications
- Participated in the analysis, development and modification of test scenarios
- Documented defects, test cases and test case statues in Test Director
- Composed Test Analysis Reports summarizing test execution results and defect statuses
- Conducted peer reviews for an assortment of application test plans, internal and external design documents and Remedy Ticket Analysis Reports (RTAR)
Candidate Info
years in workforce
months at this job
Computer Studies
Information Technology Management
Senior Computer System Analyst
Constructed and deconstructed multiple network environments from Layer 1 to Layer 7 of the OSI model.
- Interconnected and built network environments utilizing multimode fiber, single-mode fiber, Cat-6e RJ-45, and power cabling to multiple server racks, switches, and routers.
- Built and configured various vendors and virtual servers including multiple operating systems.
- Worked securely in a testing environment involving Pre-Installation, Test and Check-Out by ensuring that quality checks were completed on each physical and logical interface of routing and switching equipment.
- Accomplished over 100 switch and router upgrades and verified all fiber, serial, CEM, and Ethernet terminations.
- Completed multiple high-priority time-sensitive equipment failures well within the time frame given.
- Formatted, configured and installed the IOS and Virtual LAN database files on multiple Cisco router and switch series equipment.
Candidate Info
years in workforce
years at this job
Economics And Statistics
Business & Economics
Computer System Analyst
Managed and operated computer sites for two insurance carriers located in Portland, OR.
- Participated in planning and installation of computer systems that fit the needs of our clients.
- Interfaced with programmers and clients to develop long-term strategic goals for system and software in conjunction with end- users and department managers.
- Mitigated and resolved hardware and software problems with assistance of programmers and hardware
Candidate Info
year in workforce
year at this job
Business Administration / Information Systems
Computer System Analyst (lead Helpdesk Technician)
Lead Helpdesk Technician directing 5 full time technicians, providing second level support and all training.
- Assisted in the administration of a Microsoft Windows 2003 Native Domain.
- Provided technical assistance to approximately 4500 computer system users.
- Created continuity materials and procedures for helpdesk technicians.
- Created and tracked computer/network issues with Remedy as well as reviewed all other technician tickets for completeness and accuracy.
- Trained and assisted Client Support Administrator personnel in the use and installation of various hardware and software.
- Assisted with operating, monitoring, and managing a 24-hour telecommunications center.
- Answered questions and resolved computer problems for clients in person, via telephone, or from remote locations.
- Assisted in the completion of monthly contractual metrics.
Candidate Info
years in workforce
years at this job
Bachelor of Business Administration
Computer System Analyst/technical Support Specialist
Performed system design, programming, installation, training and system support for retail hospitality POS systems.
- Provided technical support for general retail POS and administrative systems within an industry.
- Experience as a pre-sale technical specialist for the Sales Group on a range of POS systems.
- Served as a Regional specialist on selected POS product lines.
Candidate Info
months in workforce
months at this job
Business Management Information Systems
Information Security Management
Computer System Analyst
- Facilitated the transfer of Access Database from Access II to 2000.
- Created reports received from 911 phone calls.
- Initiated resolution to complicated problems under limited resources.
- Successfully passed thorough interviewing process; polygraph test and fingerprints sent to the FBI.
Candidate Info
years in workforce
years at this job
Civil Engineering
Computer Science
Management
Coordinator System & Computer System Analyst
Trained faculty and students for Biomedical Research Education and Training content management system applications.
- Designed and implemented webpage for Medical Education, Center of Molecular Neuroscience, Postdoctoral recruitment system, Responsible conduct research and School of Medicine courses.
- Responsible for client meetings, evaluation and designed for SGEA regional conference for School of Medicine.
- Responsible for upgrade and continual maintenance of faculty and student database web applications.
- Designed Oracle database systems for School of Medicine application.
- Assisted faculty and students for installed software and upgraded computer systems.
- Created development, testing and production environment repository programming system folder.
Candidate Info
years in workforce
years at this job
Mathematics / Computer Science, Statistics
Quantitative Finance
Financial Analyst/computer System Analyst
- Conducted research on technology sector, financial & insurance sector and china concept stock.
- Analyzed fundamental regulatory filing, industry journals, and financial statements to build and update financial models, financial ratios, DCF valuation and relative implied by book value and ROE.
- Executed technical chat and developed various derivation strategies for clients.
- Participated weekly research meeting and generalized report on high-yield portfolio and prepared updated and initial coverage report for a special purpose fund (Brookville Fund).
- Implemented risk management method to evaluate each client's financial situation and prepared a risk control report for wealth management.
Candidate Info
years in workforce
years at this job
Economics And Statistics
Business & Economics
Computer System Analyst
Managed and operated computer sites for two insurance carriers located in Portland, OR.
- Participated in planning and installation of computer systems that fit the needs of our clients.
- Interfaced with programmers and clients to develop long-term strategic goals for system and software in conjunction with end- users and department managers.
- Mitigated and resolved hardware and software problems with assistance of programmers and hardware
Candidate Info
years in workforce
years at this job
Computer Science
Finance
Computer System Analyst
- Participated in the Strategic Planning information system project, setting up loan report system for the Mortgage Loan Department.
- Worked in the team environment in the design, functional test, construction, system test, implementation, go live and post implementation phases of the project
- Gathered and analyzed business requirement and heavily communicated with end users.
Candidate Info
years in workforce
years at this job
Bachelor of Arts
Computer System Analyst
Maintained, administered, and interpreted a complex computer system that tracks the qualifications and required training for over 200 personnel.
- Developed new qualifications and training for use within the system that was specific to the squadron.
- Provided instruction and structured walkthroughs to all 200 squadron personnel who all had never used the system before.
- Served as the primary contact for the system developers and the system users.
- Identified system problems and improved applications in order to make the system more user friendly.
- Generated technical reports and system correspondence to superiors on the affect of system problems.
- Proficient in the use of several systems that track Navy personnel and document aircraft maintenance records.
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