Hotel Front Desk Clerk Resume Examples - Page 4

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Hotel Front Desk Clerks complete a variety of hotel management tasks, such as handling bookings, managing correspondence, accommodating guests, billing, taking payments, and solving complaints. Qualifications such as strong communication abilities, basic IT skills, customer service skills, attention to details, and a friendly attitude are common experience in Hotel Front Desk Clerk resume samples. The education section of most resumes usually highlights hotel management courses, but candidates holding just a high school diploma are accepted, too.

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31

Hotel Front Desk Clerk

Welcome and register military personnel

  • Handle guest check ins and checkouts
  • Make changes and confirm reservations
  • Collect payments and audit guest ledger
  • Check for accuracy and file military assignments
Candidate Info
3
years in
workforce
5
months
at this job
32

Hotel Front Desk Clerk

Welcome and register military personnel

  • Handle guest check ins and checkouts
  • Make changes and confirm reservations
  • Collect payments and audit guest ledger
  • Check for accuracy and file military assignments
Candidate Info
3
years in
workforce
5
months
at this job
33

Hotel Front Desk Clerk

Welcome and register guests and offer them service and room rates

  • Handle guest check in and checouts professionally and in a welcoming and specialized manner
  • Issue room key and forward instructions to bell person
  • Make changes and confirm reservations
  • Keep records of room availability and guests' accounts
  • Post charges of food, deposits, and telephone use
  • Maintain the hotel's high standard of service and hospitality
  • Provide maximum quality of service to the guests
  • Verify that all updated reports have been run
Candidate Info
2
years in
workforce
8
months
at this job
C
Dentistry
34

Hotel Front Desk Clerk

  • Check-in and check-out all hotel guests
  • Make, edit, and cancel hotel reservations via telephone and the hotel's property management system
  • Required to answer any requests made by hotel guests while providing excellent customer service
  • Help troubleshoot and solve day-to-day issues had by hotel guests and fellow co-workers
Candidate Info
2
years in
workforce
5
months
at this job
BA
Marketing And Management
35

Lead Hotel Front Desk Clerk

  • Manage up to five front desk clerks in assisting guests by processing check-ins/check-outs, answering questions, resolving complaints
  • Prepare employees' shift schedules based on occupancy forecasts, hotel operations and events
  • Coordinate with Conference and Rooms Division managers regarding all in-house and scheduled events to ensure continuous excellent guest service
Candidate Info
8
years in
workforce
2
years
at this job
BA
Communication
36

Hotel Front Desk Clerk

Ensure reservations are taken correctly and courteously.

  • Process payments from cash, checks, or credit cards.
  • Resolve any and all guest complaints or questions.
  • Control of all signed paperwork and faxes.
  • Efficiently checking guests in and out of hotel.
  • Making necessary travel arrangements.
  • Check guests in and out in a timely and courteous manner.
  • Available at all times to deal with guest complaints and problems.
  • Notify Management immediately of any guest, employee, or cash concerns.
  • Leave all desk, lobby and office areas in a clean and neat manner.
Candidate Info
2
years in
workforce
2
years
at this job
37

Hotel Front Desk Clerk

Ensure reservations are taken correctly and courteously.

  • Process payments from cash, checks, or credit cards.
  • Resolve any and all guest complaints or questions.
  • Control of all signed paperwork and faxes.
  • Efficiently checking guests in and out of hotel.
  • Making necessary travel arrangements.
  • Check guests in and out in a timely and courteous manner.
  • Available at all times to deal with guest complaints and problems.
  • Notify Management immediately of any guest, employee, or cash concerns.
  • Leave all desk, lobby and office areas in a clean and neat manner.
Candidate Info
4
years in
workforce
4
years
at this job
38

Hotel Front Desk Clerk/loyalty Champion

Register, and assign rooms to hotel guests.

  • Establish customer payment methods and process payments.
  • Communicate guest room problems to housekeeping and maintenance staff.
  • Make and confirm reservations.
  • Code and issue room keys.
  • Was made a Loyalty Champion.
Candidate Info
11
years in
workforce
1
year
at this job
HS
High School Diploma
39

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Issue room key and forward instructions to Bell Person
  • Make changes and confirm reservations
  • Keep records of room availability and guests' accounts
  • Post charges of food, room, liquor, laundry and telephone to system
  • Maintain the hotel's high standard of service and hospitality
  • Provide the maximum quality of service to the guests
  • Verify that all updated reports have been run
  • Date stamp, arrange, and track incoming mail
Candidate Info
8
months in
workforce
7
months
at this job
40

Hotel Front Desk Clerk

Welcome and register guests and offer them services and room rates

  • Handle guest check in and checkouts professionally and in a welcoming and specialized manner
  • Issue room key and forward instructions to Bell Person
  • Make changes and confirm reservations
  • Keep records of room availability and guests' accounts
  • Post charges of food, room, liquor and telephone to system
  • Maintain the hotel's high standard of service and hospitality
  • Provide the maximum quality of service to the guests
  • Verify that all updated reports have been run
  • Date stamp, arrange, and track incoming mail
Candidate Info
7
years in
workforce
9
months
at this job

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