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Hotel Clerk Resume Samples
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Candidate Info
years in workforce
years at this job
Health Information Technology
Hotel Clerk
Assured complete guest satisfaction.
- Communicated with potential guests in person and telephone and assisted them with their hotel reservations.
- Applied computer skills to check in guests and schedule reservations and group functions.
- Maintained hotel cleanliness/organization.
- Organized and stocked carts/closets to retain orderly environment.
- Responded to guest requests to ensure complete satisfaction.
Candidate Info
years in workforce
years at this job
Occupational Studies
Hotel Clerk
Greeted, registered and assigned rooms to guests
- Executed daily operations of fire safety equipment
- Issued room key and fixed key cards
- Explained features of room, such as operation of television
- Trained staff in overall maintenance and delivered messages to guests
- Supervised 3 employees and resolved conflicts
- Called taxis for guests and kept records of calls for servicing
Candidate Info
years in workforce
year at this job
Us
Hotel Clerk
Ensured reservations are took correctly and courteously
- Maintained the hotel clean and neat on daily basis.
- Provided information on shopping, dining, entertainment, and travel directions.
- Computed bill, collected payment, and made change for guests as per requirement.
Candidate Info
years in workforce
years at this job
Business Management
Hotel Clerk, Bookkeeper, Shift Lead, and Night Auditor
Managed all employees on the floor.
- Coordinated employee breaks and lunches.
- Managed customer service desk: handled refunds, reservations, checkins/outs.
- Balanced cashiers tills and office at the end of the night.
Candidate Info
years in workforce
years at this job
Administrative Office Assistant
Computer Accounting Clerk
Business Administration
Hotel Clerk
Assigned rooms to guests on a daily basis.
- Issued room key and escort instructions of the hotel.
- Handled the incoming mail and messages of customers.
- Provided information about hotel services and facilities to customers.
- Ensured reservations are taken correctly and courteously.
- Computed bill, collected payment, and made change for guests as per requirement.
- Provided information about hotel services, facilities, and shopping, dining, entertainment, and travel directions.
- Maintained the hotel clean and neat on a daily basis.
Candidate Info
years in workforce
year at this job
Hotel Clerk
Handled front counter by checking guests in and managing occupancy of business
- Responsible for managing financial logs
- Handled money, cash drawer, and credit card machine
- Collaborated with other businesses in regards to reservations via telephone
- Monitored video surveillance to ensure safety of customers
- Provided customer service and handled incoming complaints
Candidate Info
years in workforce
months at this job
Hotel Management
Hotel Clerk
Used LMS program to check in & out guest
- Directed guest to their destination in the city of Las Vegas
- Solved guest complaints and satisfied their needs to ensure a comfortable stay at the hotel
- Set-up group reservations and room blocks
- Handled daily cash, credit card and direct bill transactions
- Provided fast, fun, friendly and aloha spirit guest service
Candidate Info
months in workforce
months at this job
Agricultural Economics
Agricultural Economics
Rides Operator/ Hotel Clerk/ Custodial/ Food Cart Worker
Presented information to park guests and directed them to the adventure of a lifetime
- Member of a team that helped keep the park clean
- Served food to guests
- Assisted the guess with checking into the Disney hotels
Candidate Info
months in workforce
months at this job
Liberal Arts
Hotel Clerk
Maintained a cash register
- Strengthened sales and customer loyalty by showing a friendly, helpful attitude
- Scheduled customers to rooms and worked with a credit card system
- Handled customer inquiries, including complaints and problems
Candidate Info
months in workforce
months at this job
Hotel Clerk
- Greeted, registered and assigned rooms to guests.
- Issued room key and escort instructions to bellhop.
- Offered information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
- Explained features of room, such as operation of radio, television, telephone and night-lock.
- Kept records of calls for service.
- Developed an understanding of hotel lodging property procedures and chain of administrative command.
- Increased property revenue by yield management control and reservation control.
Candidate Info
years in workforce
years at this job
Journalism, Math
Hotel Clerk
Consult with potential clients
- Create solutions for problems with clients
- Maintain a clean and safe environment for clients
- Help housekeeping when short staffed and did laundry
- Help maintenance with changing air conditioners and electrical problems
Candidate Info
years in workforce
months at this job
Hotel Clerk
- Handle hotel reservations through internet and email
- Keep track of and process payments for hotel guests and permanent residents.
- Tend to various personal needs of guests.
- Monitor security cameras and perform various maintenance checks throughout hotel
Candidate Info
years in workforce
years at this job
Hotel Clerk
- Managed hotel front desk operations.
- Greeted, registered, and assigned room for guests.
- Provided information about local sight-seeing opportunities to hotel guests including dining, nightlife, and recreational destinations.
- Issued room keys and communicated escort instructions and other relevant guest information to bellhop
- Perform office duties on temporary basis when needed.
- Able to recognize clients need, and meet them
- Handle all front desk cash transactions, and made daily reports.
- Honest, friendly, outstanding communication skills.
Candidate Info
years in workforce
years at this job
High School Diploma
Hotel Clerk
Greeted, registered and assigned rooms to guests.
- Explained features of room, such as operation of radio, television, telephone and night-lock.
- Paged guests in lobby, dining room and other parts of the hotel.
- Offered information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
Candidate Info
years in workforce
years at this job
Childhood Education And Accounting
Waitress/hostess/hotel Clerk
Take and serve customers in a timely manner
- Have a pleasant attitude in the work place
- Clean tables, prep work station, and make sure work station is stocked
- Seat customers and make them feel welcomed
- Run and reconcile register at the end of the shift
- Take hotel reservations
- Run and reconcile register for hotel at the end of the shift
Candidate Info
month in workforce
month at this job
Game Art & Design
Hs Diploma & Hotel Clerk
Hotel Clerk
- Greet, register and assign rooms to guests of hotels or motels
- Verify customer's credit and establish how the customer will pay for the accommodation
- Keep records of room availability and guest's accounts, manually or using computers
- Compute bills, collect payments and make change for guests.
- Issue room keys and escort instructions to bellhops
- Review accounts and charges with guests during the checkout process
- Contact housekeeping or maintenance staff when guests report problems
Candidate Info
years in workforce
years at this job
Medical Assisting
Hotel Clerk
Checking guests in using hotel operating system
- Accommodating special requests for guests
- Responsible for answering phones and making reservations
- Manage cash/credit transactions and process daily audits
Candidate Info
year in workforce
year at this job
Front Desk Hotel Clerk
- Greeted registered and processed guested promptly upon arrival and departure to ensure guest satisfaction.
- Made and confirm reservations
- Issued room keys, pamphlets, discount cards, etc.
Hotel Clerk Resume Success Stories
