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Hotel Attendant Resume Samples
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Candidate Info
years in workforce
years at this job
High School Diploma
Leadership
Executive Hotel Attendant
Coordinated valet, bellman and transportation services for a 1000 incoming/outgoing guests each day
- Greeted executives from other Las Vegas Hotels coming to tour the property to attend meetings
- Helped to achieve and maintained the 4 star rating, excelling in executive level client service
- Coordinated interaction for 3 towers, managing transportation, guests needs to ensure prompt service
- Ranked in the top 3 among team, receiving over 20 "Stand-Out" cards for excellent client service
- Scored a 100% on Forbes Mobil shopper and the internal performance standards review
Candidate Info
years in workforce
year at this job
Hotel And Restaurant Administration
Hotel And Hospitality Management
Hotel Attendant
- Employee of the Month January 2010
- Trained as cashier utilizing the Micros system in the restaurant Market Station, a fast pace self-service restaurant, serving breakfast, lunch, and dinner with an average of 1100 meals a day to American Soldiers and their families
- Balanced cash, calculated and organized receipts at end of each shift
- Established great management skills while supervising and delegating jobs to the staff
- Worked cross culturally, and traveled extensively throughout Europe, Asia, and Africa during my 13 month contract
Candidate Info
years in workforce
years at this job
High School Diploma
Hotel Attendant
Kept hotel rooms in accordance with hotel standards
- Trained and mentored new staff members and supported a team of 9 members
- Responsible for cleaning all areas according to the established standards
- Ensured to extend an exceptional level of customer service to guests
- Strived for quick complaint resolution
- Commended by supervisor for ability to resolve problems during initial call
- Listened attentively to customer needs to ensure a positive customer experience
Candidate Info
years in workforce
months at this job
Hotel Attendant
Reviewed daily inventory of rooms, arrivals and departures
- Coordinated with hotel front desk and housekeeping regarding customer demands
- Performed quality cleaning to meet required standards within set time limits
- Driver for hotel shuttle
- Assisted and collaborated with General Manager to improve workflow of hotel kitchen and staff
Candidate Info
months in workforce
months at this job
Computer And Electronic Engineering Technology
Hotel Attendant
- Maintained hotel premises in a clean and orderly manner.
- Prepared sample rooms for sales meetings.
- Arranged decorations, apparatus, or furniture for banquets and social functions.
- Collected soiled linens for laundering, and receives and stores linen supplies
Candidate Info
years in workforce
months at this job
Computer Science
Hotel Attendant Supervisor
Ensured compliance with safety and sanitation standards
- Acted as a liaison between employees and upper management
- Provided quality customer service while ensuring hotel satisfaction
- Allocated responsibility to each staff member and inspected their work quality
- Conducted daily morning meeting with housekeeping staff and organized all staff daily
- Approached all encounters with guests and employees in a friendly, service-oriented manner
- Motivated, developed, and directed employees
- Supervised, trained, supported, and monitored room attendants, and turn down attendants
Candidate Info
years in workforce
months at this job
Hotel Attendant
Greeted owners and animals with affection coming into the facility
- Cleaned and maintained animal runs, cages, floors, and hallways
- Handled tasks of cleaning, and exercising animals
- Performed tasks of inspecting animals for signs of flees, bumps, and cuts
- Performed other daily tasks such as feeding, walking, giving medications, supplements, washing dishes, and laundry
- Supervised groups and individual dogs in play or social activities to maintain a safe, healthy environment
Candidate Info
years in workforce
year at this job
High School Diploma
High School Diploma
Hotel Attendant
- Provided customer service to guests
- Maintained hotel
- Assisted with checking guests in and out, payment transactions, etc
Candidate Info
years in workforce
years at this job
High School Diploma
Associate of Applied Science
Hotel Attendant
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Record guest comments or complaints, referring customers to managers as necessary.
- Review accounts and charges with guests during the checkout process.
- Greet, register, and assign rooms to guests of hotels.
- Issue room keys and escort instructions to bellhops.
- Make reminder calls or wake up calls, as requested by guests.
Candidate Info
years in workforce
years at this job
High School Diploma
Hotel Attendant
Displayed a warm friendly, professional greeting to all who entered the hotel
- Supervised hotel staff members
- Handled guest situations as they arose in a calm professional manner
- Maintained registered guests' complaints and request records
Candidate Info
years in workforce
years at this job
Hotel Attendant
Experience in working as a hotel attendant and hence knowledge of the methods and techniques used in the maintenance of hotel
- Extensive practical knowledge of operating hand and power tools and equipment
- Excellent verbal and written communication skills
- Good organizational skills.
- Working independently as well as in a team with same efficiency
- Sound physical as well as mental state and ability to work for long durations
- Proven ability to perform activities such as stooping, bending, kneeling, walking, running, pulling and lifting weights
- Making sure the ladies on the floors get whatever they may need to keep the rooms clean and the guest have what they need
Candidate Info
years in workforce
years at this job
High School Diploma
Certificate
Special Education
Hotel Attendant / Housekeeper
Served guest at the hotel and restaurant
- Cleaned guest rooms, public areas, open areas and offices
- Arranged guest room fixtures and amenities
- Supervised laundry staff and made sure all laundries were done properly
Candidate Info
months in workforce
months at this job
Tourism Management
Lobby Lounge Hotel Attendant
Develops a strong knowledge of the hotel's facilities and services and of the surrounding community.
- Provides guests with information about attractions, facilities, services, and activities in or outside the property.
- Makes guest reservations for air or other forms of transportation when requested.
- Organizes special functions as directed by management.
- Arranges secretarial and other office services.
- Coordinates guest requests for special services or equipment with the appropriate department.
- Contacts roomed guests periodically to ascertain any special needs.
- Handles guest complaints and solve problem to the degree possible.
Candidate Info
years in workforce
years at this job
GED
Legal Studies
Hotel Attendant
Maintaining cleanliness and overall appearance of the hotel rooms
- Sweeping floors of the corridors as well as rooms as per the instructions of the supervisor
- Decorating rooms on special occasions
- Replenishing guest amenities and supplies
- Ensuring the security of the furniture and other material in the guest rooms and reporting maintenance problems or special room problems to the hotel manager
Candidate Info
years in workforce
months at this job
Computer Science
Basic Nursing Assistant
Hotel Attendant
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Dust and polish furniture and equipment.
Candidate Info
years in workforce
year at this job
Hotel Attendant
Manage daily operations of department
- Communicate with pet owners in regards to the pet guests
- Manage and deliver pet medications
- Process paperwork for guest attendance
- Managed all customer service issues
- Fed and watered all pet guests
- Handled all daily needs and entertainment of pet guests
Candidate Info
years in workforce
years at this job
Hotel Attendant
I began working for the [company name] hotel when I was 14 as a summer job, and continue to work for them occasionally in the summer.
- My job duties were to help maintenance keep the property up and running. This was a very broad job and included everything from cleaning hotel rooms, changing light bulbs, to unloading guest luggage from busses and personal cars.
- As this job required a lot of customer contact, I was expected to have a wide variety of people skills and ensure that our guests received a positive visit. I was expected to do all I could to help facilitate that experience.
- St. George Jet Center (Operator and Attendant)
- When I first got back from serving a full time LDS mission, I was employed by the St. George Jet Center at the old St. George Municipal Airport. We handled the fuel needs of aircraft (public and personal) and catered to clientele with varying aircraft.
- As many of our customers owned private jets, I was expected to have excellent customer service skills. Individuals who own private jets expect a high class and professional experience, and through this job I was able to provide both of those experiences for our customers.
Candidate Info
years in workforce
months at this job
HOTEL ATTENDANT, CASHIER
Attending to cash register/cashing in and out customers
- Cleaning, stocking, inventory, etc.
- Customer service, room service dealing with the Food and beverage department
- Performs other duties as assigned
- Answer the telephone, and redirecting callers as necessary
- Taking food orders
Candidate Info
year in workforce
year at this job
Engineering / Transfer
Aerospace Engineering
Valet/hotel Attendant
- Parked and retrieved vehicles for guests
- Provided excellent response to any guest's request
- Shuttle and Limousine driver
Candidate Info
years in workforce
months at this job
Business Admin
Hotel Attendant
Report any room deficiencies.
- Must be able to complete all rooms assignment and provide their needs.
- Turn in all lost and found items at the front desk
- Keep your Linen room closet and Service Areas clean and tidy at all times.
Candidate Info
years in workforce
months at this job
Psychology
Hotel Attendant
Provide outstanding customer service to guest upon arrival and departure.
- Assist guests with luggage.
- Supply guest with directions and information regarding casino amenities.
- Anticipate and address guests' service needs.
Candidate Info
years in workforce
year at this job
Design
Overnight Hotel Attendant
Highly skilled in cleaning rooms and other interior and outside areas
- Proven record of performing cleaning duties such as dust, vacuum, clean rest rooms, pick up garbage and things to be shredded
- Always use a positive attitude, and great attendance..
- Experience with customer problems and solving difference situations
Candidate Info
years in workforce
years at this job
Health And Sciences
Hotel Attendant
Vacuuming and mopping hotel room carpet and floors
- Making beds and supplying the room with clean linen
- High dusting and scrubbing all areas
- Making the room presentable for the next arriving guest
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