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Patient Access Specialist Resume Samples
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Candidate Info
years in workforce
years at this job
Business Administration
Patient Access Specialist
Captured and entered patient demographics and financial info into the Patient Management System
- Collected payments in full and assisted with financial arrangements as needed
- Assisted patients with billing issues and questions about insurance coverage
- Completed the registration process for all ER patients and Outpatient Registration
- Maintained an up to date knowledge of a wide variety of plans and insurance carriers
Candidate Info
years in workforce
years at this job
Medical Secretary
High School Diploma
Patient Access Specialist
Accurately registered all patients and updated demographic information for the maintenance of the hospital
- Retrieved medical records as well as switchboard operator
- Filed medical records, ICD-9 codes and posting charges to patient accounts
- Collected completed and accurate financial data during intake process
- Provided general customer service to patient and their families
Candidate Info
years in workforce
months at this job
High School Diploma
Bachelor of Science
Patient Access Specialist
Scheduled, pre-registered, confirmed, and cancelled patient appointments in NextGen management system
- Assisted with insurance eligibility verification and advised non-insured patients of insurance enrollment and sliding scale fees
- Handled patient prescription requests and coordinated with pharmacies, nurses, and Primary Care Physicians regarding medical care
- Ordered interpretive services and interfaced with outside agencies regarding patient services and accounts
- Organized, prioritized, and coordinated tasks using multi-line phone system in an efficient and timely manner
Candidate Info
years in workforce
year at this job
Psychology
Sociology
Patient Access Specialist
Obtained patient demographic, insurance and guarantor information for women's, children's and emergency service lines to ensure accuracy of patient care and billing.
- Registered patients for services and procedures performed both inpatient and outpatient, leveraging HDX Invision system for ease of entry.
- Organized, collected and reconciled patient cash collections; co-pays, deductibles and co-insurance in excess of $1,600 per month, aiding in the organizational initiative of financial sustainability.
- Consistently collaborated with clinical operations to perform impeccable customer service for all patients entering the facility.
Candidate Info
years in workforce
years at this job
Medical Office Systems
Patient Access Specialist I
Provided excellence in customer service with internal and external customers resulting in heightened customer satisfaction
- Enhanced profitability by developing a standardized admission form resulting in increased productivity through reduced telephone calls
- Raised efficiencies while working directly with physicians offices through effective communication resulting in enhanced customer satisfaction
- Reduced costs by practicing lean office principles
- Appointed assistant to office manager
Candidate Info
years in workforce
years at this job
Education
Business Administration, Communications, Accounting, Finance
Senior Patient Access Specialist
Daily interaction with various clinical staff, patients, and outside physicians to obtain required information for acceptance into the facility
- Assisted with 40-60 customer inquiries daily, quickly assessing consumer needs in order to deliver an ideal solution
- Worked with technical staff to deliver accurate and timely data, develop metrics to measure processes performed to improve quality of care, efficiency, and patient safety
- Managed a high-volume workload within a deadline-driven environment, showing the ability to re-evaluate priorities in order to accomplish department goals
Candidate Info
years in workforce
year at this job
Medical Billing And Coding
Human Services
Patient Access Specialist
Registered Emergency Department and other medical center patients; obtained and verified personal/insurance information; obtained copayments and other fees.
- Audited all patient accounts for accuracy and verified medical necessity for procedures performed.
- Scheduled patients/obtained precertifications for outpatient radiological, laboratory, respiratory, and wound care related procedures.
- Served as switchboard operator; performed nightly reports; assisted with hospital inpatient and outpatient admissions; trained new employees; various office duties.
- Established a comprehensive training manual and "Quick Reference" guide for the Registration Dept.
Candidate Info
years in workforce
years at this job
Business
English Focusing On Elementary Education
Patient Access Specialist
- Registered between 600-1000 patients monthly with less than a 1.5% error rate
- Managed patient payment and applied to the appropriate account
- Handled multiple departments account discrepancies and corrected them
- Trained new employees on the hospitals procedures and practices
Candidate Info
years in workforce
year at this job
Education
Patient Access Specialist
Inputs lab orders using ICD codes to properly bill patient's insurance accurately.
- Educated new staff members on patient flow and operations in the Lab.
- Patient Service Representative who maintains a high level of professionalism, patience and efficiency.
- Patient Service Representative committed to addressing patient concerns with speed, accuracy and professionalism, to minimize patient dissatisfaction and increase patient loyalty.
- Provided financial counseling to patients; approved free care.
Candidate Info
years in workforce
years at this job
Patient Access Specialist
Contact insurance companies for patients, physicians, hospital staff, and also medical billing operations.
- Answered a high volume of incoming and outgoing calls, 7 seconds break in between calls
- Schedule appointments in an orderly way, send and request medication refills to physicians & pharmacies.
- Respond to patient concerns and inquiries professionally
- Interpreted Spanish/English for patients, with physicians and nurse staff.
- Performed data entry with computer software using Epic and other insurance websites
- Collect and validate demographic and insurance information.
Candidate Info
years in workforce
years at this job
Accounting
Accounting
Accountancy
Patient Access Specialist
Lead Patient Access Specialist for two years
- Verified health insurance coverage for patients using various programs (e.g. Availity, UHC web portal, Coventry web portal, etc.)
- Assisted patients in completing financial assistance applications
- Accurately updated patient demographics in MS4 (AS400) system
- Provided excellent customer service to patients and their guests
- Followed the core values of the health system
- Completed various reports (e.g. physician report, discharge report, and billing-error report)
- Trained new hires
Candidate Info
years in workforce
years at this job
Patient Access Specialist
- Eleven years of Hospital admissions and physician's office experience
- Pre-Registration Patient Access Specialist to MDACC services.
- Document and update clinical information to payors' source
- Knowledge of regulation Medicare & Medicaid, ICD-9, CPT codes
- Facilitated resolution of patients' financial inquires
- Established financing options for self-pay patients for continual revenue cycle
Candidate Info
years in workforce
months at this job
Patient Access Specialist
- Received and prioritized a heavy volume of incoming communication including; e-mails, faxes, and phone calls
- Maintained accurate, up-to date confidential patient files
- Scheduled appointments, made appointment reminder calls
- Greeted and checked patient's in for their appointments
- Verified insurance benefits, collected co-payments at the time of registration
- Made follow up phone calls on missed or no show appointments
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