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Game Master Resume Samples
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Candidate Info
4
years in workforce
1
year at this job
BA
Fullerton
Game Master
- Receive and respond to electronic customer service tickets via email and the in-game ticketing system
- Administered important company information to team
- Assisted team members in finding solutions to difficult player problems
- Analyzed issues and provided solutions to player issues
- Developed player rapport
Candidate Info
9
years in workforce
4
years at this job
BS
Audio Production
Game Master
- Assist players with any and all in-game issues as well as account and billing issues through all contact channels including in-game messaging, web chat, and phones.
- Using customer service skills to deescalate irate players.
- Processing account compromise restorations and account actions for violations of the Terms of Use.
Candidate Info
3
years in workforce
HS
High School Diploma
Administrative (in Progress)
Game Master/csr
- In charge of overall experience of groups playing an escape room.
- Check customers in and take care of payment
- Brief customers on safety procedures, rules of the game, and story for the room.
- Interact with customers during game play for safety reasons and assistant.
- Train new staff members.