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City Manager Resume Samples
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0-5 years of experience
Served as the primary assistant to the City Manager. Working in a full-service city of 19,000 residents with limited resources allowed me to be involved in all aspects of city government.
- Responsible for employee hiring, training, and discipline.
- Developed a Safety Program that helped reduce workers compensation claims paid by 87%.
- Assisted in Economic Development Projects by recruiting industrial partners to the Ennis Industrial Rail Park.
- Projected revenues and expenditures to ensure compliance with annual budget.
- Assisted in preparing departmental budgets.
- Negotiated new electricity contract resulting in savings of […] over four years.
- Designed, built and maintained the city website.
6-10 years of experience
Transfered to Economic Development to add essential capacity, create and implement a business outreach program, manage all business and development prospects, redirect the Businesses of Thornton Advisory Commission, and assist Thornton businesses.
- Provided leadership to a department in transition
- Created an outreach program to forge partnerships with non-retail employers, met with the CEOs of 35 companies, and provided over 100 tailored resources to assist businesses and their employees
- Redesigned the Business Beautification Improvement Grant Program for its second year of providing […] in matching funds to qualifying businesses
- Recommended […] in reductions to the 2011 Budget as a member of the Budget Task Force
0-5 years of experience
Responsible for recruiting, screening, on-boarding, testing, coaching, and terminating a team of residential cleaners
- Successfully launched the business for the entire Chicagoland area.
- Grew the team from zero to over 90 residential cleaners
- Maintained a customer satisfaction rating of over 93%
6-10 years of experience
- Created, managed, and grew relationships with local and state government officials in order to promote the importance of early childhood education in Massachusetts and Rhode Island
- Partnered with the Department of Early Education and Care to align Jumpstart's program with state standards and regulations
- Constructed a three million dollars operating budget for the Jumpstart Massachusetts
- Designed and facilitated trainings for staff and university partners on topics such as budget
- Established and managed relationships with transportation vendors and secured classroom
- Member of 4 national project development teams focused on network wide and systemic
0-5 years of experience
Responsible for police, fire, emergency management, finance/budget, IT, human resources, administrative services and Sugar Land Regional Airport.
- Integrated homeland security efforts and improved emergency management operations soon after 9/11
- Partnered with CFO to create and implement a citywide three-year business planning process with emphasis on increased efficiencies and alignment with strategic plan
- Led politically sensitive MayorÕs Advisory Council on Police & Community Relations. Results were a complete operational review of police department by credible consultant team, acceptance of findings by department, city manager, city council and community and implementation of recommendations.
- Led city part of community based Fort Bend County Hurricane Katrina Resource Center, which provided multiple services to hundreds of evacuees
6-10 years of experience
- Maintain profitability monthly through cost reduction in budgeting, increased revenue sales and maximize revenue through marketing
- Reviewed Operating and P&L statements on a quarterly basis, forecasting business trends in order to increase and maintain a positive operating income. On many occasion my location was recognized as the most profitable in the company
- Actively engaged in training, coaching and conducting annual reviews for all staff
- Prepared and implement budget forecasts and expenditures in order to meet or exceed annual strategic plan expecations
- Hold daily and monthly meetings with all staff in order to maintain company goals and for service, growth and customer retention
- Conducted/coordinated weekly/monthly safety meetings. Developed and enforced new and existing safety guidelines to minimize Worker's Compensation claims. Completed monthly reports forecasting trends and daily safety walk throughs.
10+ years of experience
- Promoted to manager position to recruit, train, and supervise 13 Customer Service Representatives.
- Fostered an environment in which customers received high levels of service and employees were motivated to deliver top performance.
- Planned and prepared work schedules according to budgets and workloads.
- Submitted budgets, justifications, station reports, and performed general office administrative duties.
- Responsible for station expenses: Purchasing, ground equipment service, and processed AP invoices.
- Assisted with customer check in, gate functions, and ramp operations preparing for flight activities.
- Mentor and support manager for new station start ups within the [company name] system.
0-5 years of experience
- Successfully negotiated over fifty (50%) of existing management agreements extending existing
- Developed and implemented marketing programs and streamlined expenses creating a twelve
- Promoted to Seattle Self Park City Manager in 2005.
0-5 years of experience
Provided administrative support for the Mayor, City Commissioners and City Manager.
- Maintained calendars, arranged travel, prepared expense reports, drafted correspondence, coordinated meetings, phone coverage, ordered supplies, processed invoices, monitored monthly spending reports.
- Created PowerPoint presentations, compiled spreadsheets and reports.
- Appropriately organized special events, food menu, VIP list, drafted and sent out invitations, and created event programs.
0-5 years of experience
Visible representation of N.E.W. Beginnings in Chicago
- Developed, managed, and expanded N.E.W. Beginnings Real Estate Agent, whole seller, and buyers team
- Recognized, organized, and submitted city wide leads
- Determine ARV for all homes in every market N.E.W. Beginnings is operating
- Work directly with CEO/President to develop entry strategies into new markets and expansion into current markets
- Break down current and new markets to determine search strategies
- Research and monitor market trends for future planning
10+ years of experience
Served as Director of Human Resources and Risk Manager
- Managed all labor relations with six employee associations, including police
- Project Manager of $58M Civic Center Construction Project
- Served as City Manager in their absence
- Oversaw Organizational Development for 300 employees
0-5 years of experience
- Responsible for the day-to-day management of an organization with 115 employees and an operating budget of $10.1 million dollars
- Tasked with delivering all City services to residents and businesses
- Represented the City among local elected and appointed officials, and government organizations
- Served as a staff liaison to the Planning Commission, Police and Fire Pension Board, and Economic Development Commission
- Engaged in the collective bargaining process
- Managed the City's financial affairs, and was a conservative and prudent guardian of taxpayer money
0-5 years of experience
Coordinate with other city departments to develop responses to citizen related issues and questions for the Mayor and City Council.
- Manage the City Manager departmental budget of $1.5M including training, professional dues, travel and staff compensation.
- Assist in coordinating the Goals and Near Term Action Items for the newly elected Mayor and City Council.
- Serve as legislative liaison during the State legislative session.
- Coordinate City Council meeting preparation including room and technology set up, compile electronic handouts to be posted on the city website and distributed to the Mayor and City Council, oversee meeting broadcast on city website and confirmation of caterer.
- Assist in preparing and staffing monthly Homeowner Association Meeting with the City Council, City Manager's Office and Richardson HOA Presidents.
- Supervise the [company name] United Way campaign consisting of 25 employees annually fundraising for United Way of Metropolitan Dallas.
6-10 years of experience
Oversee operations of region that includes 5 stores.
- Hire, train and develop team to perform in sales and customer service.
- Execute marketing plan and perform sales calls to help build partnerships and grow business.
- Evaluate P&L statements and implement plans to maximize profits.
- Mentor employees to help earn promotions.
- Ranked in top 20 out of 140+ managers in overall performance for past 3 years
6-10 years of experience
- Worked with employees to give the best possible customer service possible. Coached with emphasis on learning to accommodate all passenger needs
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Interface with agencies such as Transportation Security Administration, US Customs, FAA and other government agencies to ensure compliance with all regulations.
0-5 years of experience
- Execute financial analysis of confidential data for review of sales tax and use tax increases for budget forecasting using advance excel tools.
- Consolidate information from several departments to form executive briefs for Boards and Commissions.
- Review official memos for typographical errors and consistency prior to distribution.
- Communicate with city managers from other cities on city policies and ordinances.
- Complete all projects on schedule.
City Manager Duties and Responsibilities
Variations on how local governments are set up may influence the responsibilities of a City Manager, however, there are several core tasks common to all City Manager positions. A review of current job listings identified the following core responsibilities.
Manage Budgets Working with the mayor and other city officials, City Managers ensure a municipality operates within its budget. They monitor city expenditures and provide budget reports detailing the city's fiscal status. City Managers also advise the mayor or city council about budgetary issues, such as unanticipated fluctuations in tax revenue or other funding sources
Oversee Personnel City Managers may be responsible for approving the hiring and firing of city employees in particular departments. They may also oversee staff and monitor day-to-day productivity. Often, however, direct oversight of city employees is delegated to department heads, who report to the City Manager.
Interact with the Public Whether presenting ideas in a public meeting or advising a committee, the City Manager is called upon to work with the public on a regular basis. The City Manager must be able to listen to and inform the public about the city's policies and procedures, and receive feedback. Many City Managers will respond directly to citizen's emails and phone calls on a daily basis.
City Manager Skills
City Managers must have a passion for local government and serving people. The ability to multitask and make confident decisions also are key City Manager qualities. In addition to these traits, employers look for applicants with the following skillsets. Core skills: Based on job listings we looked at, employers want City Managers with these core skills. If you want to work as a City Manager, focus on the following.- Managing complex budgets
- Understanding how city governments work, including city and state codes
- Explaining complex issues to city government and and the public
- Negotiating contracts and agreements with personnel, vendors and other jurisdictions
- Managing complex organizations that include several departments
- Advanced legal and budget knowledge
City Manager Resources
There are more helpful and informational resources available on the Web for those interested in becoming City Managers. We scoured the internet and found these links full of learning opportunities and the latest industry news. On the Web Scott Neal's Blog - The city of Edina, Minnesota's City Manager, Scott Neal maintains a blog that provides insight into the activities and policies his office is responsible for. Kingsport Blog - The city of Kingsport, Tenn., has a blog maintained by City Manager Jeff Fleming detailing the local news in government and politics. Twitter
@leefeldman - Follow Lee Feldman, the city manager of Fort Lauderdale, Florida as he tweets about events and projects his city is hosting and creating.
@KCMOManager - Troy Schulte, City Manager for Kansas City, Mo., posts daily about the going-ons in his town. See the type of tasks he undertakes as City Manager.
@kepinkos - Follow Karen Pinkos, the Assistant City Manager of El Cerrito, Calif., as she posts about local government issues. City Manager Books
City Management: Keys to Success - This informative text goes into great detail about the job of a City Manager. From what one should do to become a city manager, to what sort of responsibilities City Managers can expect day to day, this book is a great read for those interested in city management.
The New City Manager - This book recounts Mr. Stephani's experience as a new city manager who discovers ethical issues and corruption in his local government and the steps he took to rectify these issues. Industry Groups
International City/County Management
Association - ICMA provides publications, research, data, and professional development to city, town and county leaders throughout the world. Founded in 1914, ICMA strives to improve communities by fostering professional management skills.
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