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Waiter Resume Samples
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0-5 years of experience
Checked with more than 150 customers to ensure that they are satisfied, and took initiative to correct any problems
- Cleaned more than 60 tables a day and counters after customers finished dining
- Remembered more than 10 kinds of different wine and beer, checked customers’ identification to ensure that they meet minimum age requirements for the consumption of alcoholic beverages, achieved $370 tips in a day
- Worked with other waiter as a team to take care customer with questions, and helped manager to train new part time waiters
0-5 years of experience
Trained new staff members for restaurant and taught them about guest service expectations and proper food handling
- Informed customers of daily specials and promotions
- Answered questions about menu selections and made recommendations when requested.
- Collected payments from customers and completed money transaction
- Stocked service areas with supplies such as silverware and condiments
- Provided fast and courteous service
- Skillfully anticipated and addressed guest service needs
- Received employee of the month within three months of being employed
0-5 years of experience
Processed cash and credit card transactions correctly and efficiently
- Greeted guests and provided quality customer service in fast-paced environment
- Answered phones and recorded orders
- Communicated with staffs and customers to ensure satisfied service
- Maintained a safe and clean food environment
6-10 years of experience
Heavily focused on customer service and relations to provide a pleasant atmosphere for customers.
- Trained and supported new servers.
- Worked in a management position, working with front end employees and servicing customers when issues arise with the business.
- Worked with up to 40 customers across 5 tables at once effectively and efficiently.
- Edited POS system to adjust for changes in prices and new inventory to assist ease of usage for employees.
0-5 years of experience
- Closed on busy dinner night shifts with sales of up to $15,000
- Coordinated tray arrangements with cooks in the kitchen to be delivered to tables
- Arranged the dining room to accommodate multiple large parties of up to 25 people
- Delivered food to 40 different tables throughout the restaurant floor in a timely manner
- Assisted servers in meeting the needs of the dining room that sits over 200 guests at peak hours
0-5 years of experience
Provided the customers with a pleasant dining experience and quality service.
- Conducted final check of food items prior to serving customers to ensure quality maintenance.
- Ensured the cleanliness of dining area and food items before serving.
- Held responsibility of handling/serving all food items as per the policies of the state (as some items may be banned in particular states).
- Assisted others in carrying out their part of preparing/serving meals.
- Maintained serving standards and followed all regulations while performing duties.
0-5 years of experience
Greeted guests in a timely fashion and quickly determined their needs
- Engaged customers in a sincere and friendly manner
- Recommended specified items from the menu
- Promptly and efficiently responded to customer questions and concerns
- Completed all cleaning, stocking and organizing tasks in assigned areas
- Built relationships with customers to increase likelihood of repeat business
0-5 years of experience
Managed relationships with clientele to assure they were satisfied with service and product.
- Solved any issues or complaints from clientele, often thinking outside of the box to solve any unusual problems.
- Managed multiple tasks at a time including multiple people, transactions, and orders all while making sure they were organized to assure efficiency.
- Worked in a team environment and had opportunity to train new employees as they were hired
- Set and reached individual goals as a server and as a team for servers
- Was awarded top server in efficiency, work ethic, and customer service.
- Maintained a clean atmosphere, was responsible to keep area clean, and help clean other areas if there was slow time
0-5 years of experience
Prepared and plated appetizers, entrees, and desserts according to the Chefs Specifications
- Ensured presentation was aesthetically pleasing
- Welcomed and inform guest of seating arrangements and menu selection
- Supervised waiters on room coordination and adjustments
0-5 years of experience
Greeted customers and seated within a timely fashion.
- Provided a fine-dining experience with attentiveness and quality service
- Engaged customers with the utmost respect and friendly manner
- Prepared cocktails and spirits for quests, as well as an understanding of a variety of wines
- Averaged within the top two sales for consecutive months
- Overall, kept a focus of a quality service to ensure repeat customers.
- Rolled/polished silverware, as well as folding linens in fine dining setting
- Polished glasses, restocking of wine, beer, and spirits
6-10 years of experience
Excellent ability in working under pressure and juggling multiple tasks in high traffic restaurant
- Prioritize responsibility based on shifting deadlines
- Maintain professionalism and positive attitude in stressful and difficult situations
- Provided excellent customer service to ensure repeat business
- Responsible for financial transactions and balancing books
0-5 years of experience
Assisted staff with event planning & services
- Waited on tables & provided strong customer service
- Provided hospitality services such as decoration placement, washing dishes, & silverware
- Managed with multitasking serving tables, hosting, & order placement
- Post event tear down with custodial services, clean up, & quality control
0-5 years of experience
Consistently provides professional, friendly and engaging service.
- Follows all safety and sanitation policies when handling food and beverages to uphold proper health standards.
- Fast paced environment requires positivity and patience.
- Developed and maintained positive working relationships with others to reach business goals.
0-5 years of experience
Interacted with customers in a busy crowded restaurant.
- Operated computer/cash register and accepted payments from customers.
- Trained new servers in protocol and etiquette.
- Commended for multitasking abilities; frequently assigned the largest section of restaurant during peak dining hours.
6-10 years of experience
Worked on my own at times while still being part of a bigger team.
- Communicated with others during the job to ensure that everything ran smoothly.
- Provided professional service to guests, always ensuring their satisfaction.
- Followed directions carefully taking note of detail.
0-5 years of experience
Hands-on experience in taking orders and relaying to kitchen and bar staff.
- Proven record of preparing and serving specialty foods at tables.
- Able to assist guests in menu selection, and provide accurate and detailed information.
- Proven conversion rate of 70% with up sale of guest orders and merchandise sales.
0-5 years of experience
Dealt with disgruntled customers
- Knows how to give top-notch service to 80 customers per day
- Works long and unusual hours
- Explain menus to customers and learned to answer difficult questions
- Practice working hard and efficient to optimize tables served
- Experience multi-tasking and how to balance many customers at once
- Gain ethical values of dealing with money and receipts
0-5 years of experience
Ensure excellent customer service with a constant positive attitude
- Manage the front dining room
- Thorough knowledge of menu items and various preparation methods available for customer request
- Present menus, answer customer questions, make recommendations, take orders and resolve customer issues
- Serve food in a timely manner and remove dishes from the tables in an equally timely fashion
- Prepare checks, itemize orders as needed, collect payment for service, and operate cash register
- Wash and sanitize dishes and maintain clean and sanitary work areas
6-10 years of experience
- Established rapport with with management, staff and members through quality of service, as well as through personal interaction.
- Nurtured and developed interpersonal skills and service acumen in an extremely demanding environment
- Aided in preparing and organizing events of 400+ guests
- Responsible for training newly hired employees
0-5 years of experience
Accountable for guest entertainment in the highest degree of customer service in a high-volume and fast-pace environment
- Ensure guest experience is managed through entire Rainforest dining experience
- Responsible for financial transactions, time management, coordinate orders efficiently,
- Create solutions from guest issues, quality standards of service, social perceptiveness, customer needs assessments, product knowledge, promotion, and demonstration
0-5 years of experience
Responsible for an appealing ambiance for customer experience
- Promoted to kitchen staff; assists chef in food preparation
- Selected to work on various catering events including The Bedford, Virginia Crawfish Festival
- Chosen to join the wait staff to have direct interface with customers
- Selling special off menu items and upselling entrees and appetizers.
0-5 years of experience
Accurately complete 25 or more deliveries per shift
- Increased delivery income by 10% with efficient service
- Maintain inventory to decrease out of stock products
- 0 Customer complaints
0-5 years of experience
As waiter we have to satisfy every customer and make sure they leave satisfy
- Manage Customer Accounts and Store Inventory
- Communication skills (with customers), managing money, working with others to complete a job/project (or a table)
- Appreciating those you work for (managing), and work under you (tipping out)
- Being able to handle stressful situations
- Able to delegate responsibilities
0-5 years of experience
Technical Support
- Identify issues relating to the Point-of-Sales (POS) systems, and resolve system errors.
- Use LogMeIn to gain remote access to restaurant computer to find and fix technical/network issues.
- Provide top-quality customer service experience, maintaining a friendly but professional demeanor.
- Work collaborative with other staff members to ensure customer satisfaction.
0-5 years of experience
Advertised within the community and found new ways to attract guests.
- Handled money, which included making deposits and withdrawals for restaurant necessities.
- Hosted and was in charge of hiring kitchen staff.
- Opened and closed the restaurant every day.
- Ordered weekly produce.
- Maintained the restaurant and made sure it was clean and up to par.
0-5 years of experience
Present menus to patrons and answer questions about menu items, making recommendations upon request
- Explain various menu items
- Inform customers of daily specials
- Serve food and/or beverages to patrons
- Prepare checks
- Stock service areas with supplies such as coffee, food, tableware, and linens
0-5 years of experience
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Clean tables or counters after patrons have finished dining.
- Inform customers of daily specials.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
0-5 years of experience
Responsible for preparing the day to day operations of the restaurant, ensuring that goods and services were provided to company standard
- Oriented and trained new employees, responsible for their growth and understanding of company policies and practices
- Responsible for rating, evaluating, and providing a performance appraisal for other employees, peer and subordinate alike
- Supervise inventory management functions for all produce, products, and specialty equipment conducting periodic inventories, and reconciling any deficient inventory reports
0-5 years of experience
- Provided excellent service to customers in a fast-paced environment
- Consistently sold beverages and promotional specials to customers
- Built strong rapport with regular customers
- Raised store survey averages by promoting surveys and exceeding customer expectations
0-5 years of experience
Explain various dishes on the menu to patrons and make menu recommendations if desired
- Take orders and relayed the same
- Ensure simultaneous preparation of all orders for a single table and serve in professional manner
- Total the meal costs and add taxes for final bill calculation
0-5 years of experience
Manage food stock and all equipment in the eating place and bar department
- Provide proficient service of food and/or beverages of patrons at events
- Perform a variety of preliminary duties prior to and at the end of each event
- Maintain active contact with patrons in the restaurant/events
- Help with the taking of the restaurant record as per company’s directives
- Greet all patrons in the restaurant station at the beginning and end of every meal
0-5 years of experience
Worked in highly fast paced environment. Provided excellent, consistent customer service, while maintaining balance between tables, and communication with other servers.
- Able to resolve any customer disputes in calm and intelligent manner
- Operated POS terminals to input customer orders, swipe credit cards, and process cash payments efficiently.
- Took necessary steps to meet customer needs effectively.
- Managed closing duties, including restocking inventory, closing cash register, managing total tips for other employees.
0-5 years of experience
Trained new employees
- Excellent in working independently as well as in a team environment
- Effectively handled multiple different tasks while hall was extremely busy
- Exhibited fine social skills when associating with customers
- Took orders, served and cleaned up
6-10 years of experience
Providing excellent customer service
- Processing credit card slips and cash transactions for guest
- Great guests and make them feel comfortable.
- Answer any questions or concerns in a timely and professional fashion.
- Memorize details of daily specials, seasonal menu items and options, as well as rotating produce and condiments.
- Ensure and maintain food safety and quality standards.
0-5 years of experience
50-60 girls during meal times
- Determined employees’ scheduling every week
- Delegated tasks to each worker during shifts
- Coordinating and organizing staff for chapter dinners of 160+ women
- Assist Head Chef with daily routines
- Assist Head Chef with Coordinating food orders for the week
- Assist House Manager office work – Word, Excel, PowerPoint
- Security System Technician – Key cards, Door unlock and lock system
0-5 years of experience
Serve upscale clientele in fine dining setting with an emphasis on New American cuisine.
- Memorize and explain daily chef’s specials to ensure customer satisfaction.
- Seat customers and serve drinks and light appetizers in bar area.
- Update menus using computer software; print new menus.
0-5 years of experience
Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Serve food and/or beverages to patrons
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Write patrons food orders on order slips or memorize orders
0-5 years of experience
Greet guests and offer welcome beverages
- Inform them about food/beverage selection and specials
- Serve food and/or beverages to patrons
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Process payments
0-5 years of experience
Explained daily specials to customers.
- Setup and cleaned work area.
- Seated customers and placed orders in computer system.
- Ensured customers were satisfied with their dining experience.
- Assist customers with meat specials and products that are on sale.
0-5 years of experience
Take cook orders, served meals, set and cleared tables
- Assist the manager in daily duties as assigning tasks, and schedules
- Responsible for accounting for all monthly payments credited to the account
- Report all status change on the account
- Train new servers
- Edit schedules
0-5 years of experience
Escort Customers to their tables
- Explain menu items to be served and take orders
- Serve food and/or beverages to customers
- Check with customers to ensure they are enjoying their meals.
0-5 years of experience
Provides efficient customer service for restaurant and bar.
- Performs managerial duties such as close outs, scheduling, and voids.
- Assesses customers’ needs and recommends
- Helps maintain inventory supplies periodically.
- Monitors activities of customers to ensure compliance with the establishment and law.
- Demonstrates cash handling skills
- Key holder
0-5 years of experience
Provide exceptional customer service in high end, private urban women’s club.
- Serve breakfast, lunch, and dinner to club members and their guests, both a la carte and buffet.
- Maintain highest standards of service to patrons, establishing excellent professional rapport.
- Set up rooms for meals, banquets, parties, moving furniture and setting tables according to customers’ request.
0-5 years of experience
- Served gourmet food for breakfast, lunch, and dinner in a fine dining atmosphere
- Interacted with guests and built on a traditional welcoming atmosphere at the resort
- Worked in a team of two filling out order slips and preparing basic appetizers and salads
0-5 years of experience
Strive for customer satisfaction
- Follow and maintain health guidelines while handling food
- Ability to work in a fast paced atmosphere for the majority of the shift
- Deal with stress efficiently and effectively
0-5 years of experience
- Ensure order delivery to the table in a timely manner
- Take food and beverage orders and communicate to the kitchen
- Welcome customers as they arrive and ask for seating preferences
0-5 years of experience
- Provide excellent customer service in a fast pace, but upscale environment.
- Requiring to quickly adjusting to customer’s needs and requests in a timely manner.
- Memorizing and describing various specials on a daily basis with minor preparation.
Waiter Duties and Responsibilities
Waiters do much more than just serve food and drinks. We researched waiter job descriptions to come up with the following list of the most common waiter duties and responsibilities:
Set up and Close Down Dining Areas Waiters set up the dining area each morning and close it down each night. This involves setting tables, placing silverware, vacuuming rugs, mopping floors, and other kinds of general housekeeping tasks.
Greet Patrons Once a hostess seats the patrons, the waiter takes over using a positive, upbeat demeanor and inviting body language to build quick rapport with their patrons.
Inform Patrons of Specials Waiters participate in team meetings each day to learn and memorize the day’s specials. They have to be able to talk about these specials in a way that entices patrons to order. This also includes having a deep knowledge of the menu to provide recommendations when asked.
Take and Place Patron Orders Waiters take the orders of patrons using an order sheet, though some experienced waiters do it completely through memory. They then go to the kitchen and place the order with kitchen staff. They have to communicate clearly to make sure orders are accurate.
Serve Food and Drinks to Patrons Once the food is ready, waiters bring it to the patrons. This requires strong prioritization skills to make sure all tables get their food in a timely manner and while it’s hot. Waiters are also responsible for checking in on their tables throughout their dining experience to replenish drinks and take additional orders.
Manage Patron Concerns Waiters have the power to amplify or de-escalate a situation with a dissatisfied customer. In order to provide the best patron experience, waiters must handle a request for food to go back to the kitchen with a positive and apologetic attitude.
Waiter Skills
Waiters learn through on-the-job training, such as how to correctly load and carry a tray, as well as techniques for memorizing orders. They also learn how to use POS software to process customer bills. Good waiters maintain a positive demeanor—even when dealing with a less-than-nice patron. In addition, the following core skills are needed to obtain employment:
- Memorizing daily specials and selling them to patrons
- Encouraging add-on items, such as drinks and desserts, through product knowledge and sales skills
- Collaborating with kitchen and bus staff to ensure order accuracy and cleanliness of dining areas
- Using prioritization and multitasking skills to make sure no patrons go too long without service
- Improving the experience of a dissatisfied customer by offering reasonable ways to fix the situation
Waiter Education and Training
Waiters do not need any formal education to get a job. Virtually everything they need to know is acquired through on-the-job-training. High-end restaurants typically prefer waiters with experience, so it takes a couple of years to work up to this level. These are the waiter positions that pay the most. A food handler card is required to be a waiter in some states.
Waiter Salary
According to Glassdoor, the national average salary for waiters is $16,569. Those in the top 10 percent make above $32,000, while those in the bottom 10 percent make below $6,000. This wide range is due to the fact that waiters make most of their money off of tips, which means a lot of establishments pay a lower base wage.
Waiter Resources
The following resource list was put together for those who want to use the role of waiter to build a career within the restaurant industry:
Waiter’s World – Run by Paul Paz, This organization is dedicated to raising the status of waiter to a professional level. Though it is a small organization, the website sports a great training section.
Waiter Wallet – This is the website of an ordering book that enhances a waiter’s organization. It has a spot for money, order slips, and a menu cheat-sheet on the flap.
The Restaurant Managers’ and Waiters’ Guidebook – This book covers everything waiters need to know to do their jobs successfully. It also contains a ton of information on managing a restaurant, so it is good for waiters who want to progress within the restaurant industry.
Remarkable Service – The Culinary Institute of America is a standard-setter in the foodservice industry. This book is an all-encompassing guide to perfecting service skills.
Food Service Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
