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Candidate Info
years in workforce
years at this job
Bachelor of Science
Public Relations
Head Waitress
- Greeted customers with a friendly and welcoming attitude
- Excelled in a fast-paced work environment, while promoting daily specials to customers
- Applied an extensive knowledge of specific dishes and alcoholic beverages to provide customers with suggestions and up-sell when possible
- Devised marketing strategies for new customers and coordinated resources for community affairs
Candidate Info
years in workforce
years at this job
Medical Billing & Coding
Head Waitress/ Shiftleader
- Exhibit thorough service techniques, knowledge of foods, beverages and guest interactions.
- Excelled in exceeding weekly and monthly sales goals, credit card and cash transactions with a zero error rate.
- Assist in planned catering for events that serviced over 19,000 with excellent customer satisfaction.
- Cross-trained new staff on guest services expectations, safety procedures, proper food handling, and restaurant protocols.
- Maintained up-to-date knowledge of business policies and procedures.
Candidate Info
years in workforce
years at this job
Communication
Head Waitress
Promoted from server position May 2015
- Responsible for calculating daily, weekly and monthly restaurant sales
- Trusted with restaurant cash, paying servers and taking cash from servers owed to restaurant
- Input server checkout information into Excel spreadsheet
Candidate Info
years in workforce
years at this job
Paralegal Studies
Medical Assistant
Head Waitress/bartender
Perform different cash and credit transactions along with balancing deposits.
- Process orders using various POS systems.
- Collaborate with every department to ensure timely and quality service.
- Establish report with customers to ensure 100% guest satisfaction.
- Supervise and train new employees.
- Resolve customer complaints and issues.
- Inventory, stock and ordering.
- Executed various other duties as assigned.
Candidate Info
years in workforce
years at this job
Computers
Head Waitress/host/catering
- Delivered exceptional, friendly and fast service
- Train new waiters and floor staff on guest service expectations and food handling
- Schedule carryout staff and give a helping hand in other departments needed in the restaurant
Candidate Info
years in workforce
years at this job
Law
Head Waitress
- Greeted customers and escorted them to the tables
- Took food and beverage orders and collected payments.
- Responsible for increasing sales by providing pleasant customer service, as well as planning, organizing and prioritizing work and activities.
- Answers phone calls and customers / public inquiries
Candidate Info
years in workforce
years at this job
High School Diploma
Nursing & Business
FOH Manager / Head Waitress
- Recruiting, training, scheduling, and supervising all staff members.
- Agreeing upon and managing all budgets.
- Planning and making changes to menu and daily specials.
- Ensuring compliance with licensing, hygiene, and health and safety legislation/guidelines.
- Tracking food cost.
- Watching payroll.
- Serve and cash out all patrons.
- Resolving all employee conflicts as well as all customer complaints.
- Ensure excellent customer service is provided at all times.
- Coordinate all activities between BOH and FOH to ensure efficient service.
Candidate Info
years in workforce
months at this job
Health Care Administration, Majoring
Head Waitress
Greeting guests
- Seating Guests
- Answering Phones
- Taking reservations
- Placing to go orders
- Taking the guests order
- Running the front desk when needed
- Cleaning
- Dishwashing
- Proper food protocol