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Deli Manager Resume Samples
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10+ years of experience
- Supervised fifteen (15) associates to prepare food items in deli department
- Increased deli sales up to 75% within first year of employment
- Recognized for top sales over a nine year period within southeast region
0-5 years of experience
- Chosen by store director as a "Top 5" Employee
- Retrained staff to improved merchandising techniques and proper cleanliness standards
- Reduced weekly product shrink from 14% to approximately 4%
- Introduced Specialty Olive Bar, which provided a high-retail, low-shrink alternative to Wing Bar
- Assisted with reset and maintenance of Cheese World, which incorporated static and dynamic sets
0-5 years of experience
Managed inventories by tracking weekly reports, ordering raw materials and supplies in order to meet customer requirements and maximize profits.
- Managed employees and delegated work assignments
- Promoted the continuous development of employees and identified candidates for management development process.
- Developed and implemented merchandising plans
6-10 years of experience
Focus on outstanding customer service, exceeding expectations to differentiate Harris Teeter from competition
- Train, coach, and direct associates
- Control bakery production, waste, and inventory
- Assisted department manager in reducing waste from 14% to 7% overall, while growing department share of store's sales 3%
- Completed 16 week training in 12 weeks
- Maintained department conditions and measures after promotion to department manager (same store)
10+ years of experience
Managed team of ten employees including recruitment, hiring, and management of staff. Created and guided the staff.
- Increased training and motivation of the employees.
- Oversaw day-to-day operations of the department, along with inventory control and scheduling.
- Focus on customer relation and management classes
0-5 years of experience
Managed deli, food service, seafood and bakery departments.
- Supervised and scheduled a staff of 15 people.
- Placed orders timely and maintained inventory control.
- Provided exceptional customer service.
0-5 years of experience
Promoted from Bakery Assistant Manager to Hourly Manager within 3 months then to Salaried Manager within 2 more months
- Managed staff of 18 employees
- Inventory Control/Ordering
- Instructed staff on appropriately handling difficult and complicated sales/situations
- Interviewed job candidates and made staffing decisions.
10+ years of experience
Oversees the effective flow of the restaurant while providing support and guidance to staff and patrons.
- Boosted bar business by bringing in unique craft beers weekly for a Thursday night special, created craft beer
- Supervised staff and restaurant while owner was away.
- Consulted with customers on wine and beer purchases.
6-10 years of experience
Prepared Food Manager/Key Holder
- Responsible for ordering all merchandise for Deli
- Implemented new ideas for cooked food that increased store revenue
- Responsible for 50 + employees.
0-5 years of experience
Coordinated food service activities.
- Executed daily operations.
- Estimated food and beverage costs, requisitioning and purchasing supplies.
- Conferred with food preparation and other personnel to plan menus.
- Investigated and resolved food quality and service complaints.
0-5 years of experience
Successfully operate a Deli Department that does over $40,000 in sales on a weekly basis
- Effectively manage a team of 25 employees
- Efficiently maintain proper inventory levels by organizing a full counting and reporting inventory on a quarterly basis
- Productively manage the finances for the department on a weekly basis
- Maintain responsibility for hiring and firing employees and provide managerial feedback
0-5 years of experience
Managed deli operation in high volume supermarket
- Responsible for ordering and merchandizing of a wide variety of products
- Kept margins within acceptable levels to increase profits
- Planned menus and prepared food for 'take away' service
0-5 years of experience
Plan and organize displays correspond with current promotions maintain store appearance and stock shelves; identify and respond to security risks and thefts.
- Place orders and handle all receiving products.
- Experienced in building an atmosphere where the customer is number 1
- Skilled in driving sales through excellent operations
- Knowledge in preparing and verifying all deposits
- Experienced in controlling profit & loss, employee records, and recording all board of health inspection
- Proficient in controlling labor percentage to 13%
0-5 years of experience
Unload deli products and transfer stocks to stock area in [company name] supercenter
- Slice, weigh and price deli products for a high- volume store.
- Managed Inventory by rotating fresh deli product to the sales floor and in the coolers and freezers
- Maintained courteous and friendly customers service with consistent high mark on customers satisfaction
- Clean and sanitized the entire work area to maintain [company name] corporate and OSHA standard
6-10 years of experience
Receiving product, price marketing, and restocking cases to ensure quality protection, accuracy and product rotation
- Followed all inventory control procedures to maximize product freshness, quality, turnover, and availability for maximum sales
- Assisted customers and would properly merchandise products in display cases and price correctly according to company standards
- Supervised and delegated work duties and performance of staff
- Assisted Manager in scheduling associates for work
0-5 years of experience
Managed and trained a team of eight
- Scheduled and directed staff on daily work assignments to maximize productivity
- Cash handling and staff accountability
- Ensured customer satisfaction and set the example of superior customer service
- Maintained proper food handling and safety procedures
- Inventory counts and ordering
- Created new departmental procedures
- Developed and implemented new loss prevention methods which resulted in a reduction in shrinkage rates
- Fulfilled all supervisory duties when Store Manager was on vacation
0-5 years of experience
Achieving excellent customer service, delegating daily tasks among working associates, and provided information to associates through daily huddles.
- Follow up with associates and keep associates accountable of actions
- Scheduling
- Ordering product and supplies according to store demand
- Organizing department to deli key retailing standards and above health standards
- Count inventory every other period when required
- Reduced department shrink and wasted product
0-5 years of experience
Organized Catering Orders;
- In-Depth Knowledge of All Specialty Cheeses;
- Prepared Daily: homemade salads, baking goods and specialty dishes;
- Handled food inventory and ordering for entire department;
- Created weekly employee schedules;
- Managed payroll and training of all personnel;
- Monitored health code requirements in accordance with NYC Department of Health Codes.
6-10 years of experience
Provide customer service by greeting the customers and responding to questions and requests.
- Ensure quality deli product through proper rotation procedures, monitoring cases for damaged items, and following all health and sanitation guidelines.
- Count merchandise and other duties related to inventory management.
- Develop product knowledge in all areas of the Deli Department.
- Assist in managing the food service staff including hiring, training, and scheduling.
- Knowledge and understanding of 5 Basic CAO and KEY RETAILING system.
- Supervise performance of all duties and responsibilities of all Deli Associates.
- Prepare food and orders for special events.
0-5 years of experience
Responsible for opening and closing of deli on daily basis
- Manage a team of up to 16 employees, including hiring and firing
- Responsible for all ordering related to deli production and retail outlets
- Production of all salads, soups, ready-to-eat meals and specialty items
- Responsible for all catering from inception to execution and delivery
- Responsible for organization and execution of bi-monthly wine dinners
- Manage a separate retail outlet with yearly sales exceeding $100k
- Increased Deli Sales 18% while Lowering Labor Cost 24%
10+ years of experience
Managed food service/Deli Department
- Oversaw Deli employees and scheduling
- Inventoried department every period
- Merchandised department to company standards
- Assisted store management with service programs and initiatives
- Motivated and trained department employees
6-10 years of experience
Interview, recommend and train new employees in a department of more than 7 staff members
- Supervise front end clerk staff.
- Personally handle special and difficult orders and resolve customer complaints.
- Assist in week to week labor scheduling.
- Supervise logging of inventory and applicable paperwork for the Deli Department.
0-5 years of experience
Balanced cash registers, created cash reports and prepared bank deposits daily
- Attended to all customers by taking orders, making breakfast and lunch sandwiches
- Resolved any customer issues or complaints
- Prepared daily menu and specials as well as made main courses, salads, and completed catering orders
- Made orders with vendors, received inventory, and priced and stocked all merchandise weekly
- Kept track of all inventories
6-10 years of experience
Oversee the operation of a high volume service deli and its three sub departments ($40,000 sales per week)
- Train and develop AMT candidates for potential advancement
- Analyze various budgets and establish goals to meet them
- Ensure all food safety and sanitation practices are in place
- Maintain proper inventory levels to maximize gross profit
0-5 years of experience
- Monitored order, inventory, and quality control
- Scheduled employee time to meet labor budget
- Maintained sales and gross profit budget
- Merchandised deli products
- Provided friendly customer service
- Trained eight new managers at sister stores
0-5 years of experience
Managed deli, making all deli case products, managing inventory, packaging products.
- Managed inbound and outbound phone calls for catering department.
- Met with potential customers to plan out menus for custom catering events.
- Stock, packaged, and maintained fresh meals to go inventory.
- Managed F.O.H. operations including: Selling hot meals, training counter employees, end of day payables and receivables.
0-5 years of experience
Managed and operated the Deli
- Responsible for inventory coming in and out of the store
- Maintained and expedited majority of catering orders and in-house orders in a timely
- Set up catering for both corporate and private customers.
0-5 years of experience
Manage the deli to make sure all workers meet their work qualifications.
- Make schedules, check inventory and submit orders to suppliers.
- Provided customer service in deli department; included cutting meats and cheese according to customer request.
- Prepared deli products, such as sandwiches, salads, and baked goods.
- Maintained clean and sanitary work area.
- Packed meats to stock shelves.
- Operated cash register during peak business hours to expedite checkout lanes.
0-5 years of experience
Received phone calls for all departments
- Managed deliveries, pick-ups, and walk-in to go orders
- Proficient with restaurant POS system, fax machine, and phone system
- Waited tables at a quick New York deli style pace, while providing great customer service
- Problem solving with employees and customers
- Learned excellent multitasking skills
0-5 years of experience
- Served directly under the owner performing all duties; including, logging all applications and resumes, scheduling and handling all interviews also the hiring and firing of all employees.
- Handled as a liaison all relationships between distributing representatives, code inspectors, employees and customers.
- Executed emptying our safe, lottery machine, and ATM. Also counting and depositing all earnings and the distribution to the ATM, employee's paperwork and safe-drops and depositing the earning to our bank.
- In-charge of placing and receiving all orders also keeping control of the floor/back-stock.
- Created and implemented monthly employee incentive programs through gas cards and bonuses.
- Filed all order forms and employee personal via neat software and scanning program.
- Scheduling in both the station and deli.
- Attended Retail Strategies seminars to further knowledge and obtain myself with business and management goals.
- On call 24 hours 7 days a week. (50-60 hr work weeks)
0-5 years of experience
Responsible for reporting and balancing common financials and the accounting book work for the deli department.
- Write prepack, deli, and supply orders on a daily basis.
- Write schedule for employees while remaining within payroll budget.
- Train and delegate tasks to associates.
- Perform corporate tasks through email and newsletter.
- Resolve customer issues in a professional manner.
- Create special party trays for customers.
- Accountable for checking invoices and recording production guides and logs
0-5 years of experience
Responsible for sales, profits and associates of the Deli/Bakery Department.
- Serve as a role model for customer service and other vital behaviors, and instill this value in all associates.
- Directly responsible for supervision of Deli/Bakery Associates, Bakers, Cooks and Cake Decorators.
- Maintain a clean and sanitary department at all times.
- Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
6-10 years of experience
- Handle all cash and credit transactions of restaurant
- Perform various clerical tasks for employers, including writing business checks, placing calls to obtain payment for catering invoices, tracking servers’ claimed tips for payroll, etc.
- Take care of multiple phone calls, customers and co-workers’ needs at one time, in an efficient manner
- Work with customers to coordinate large delivery orders
- Occasionally help other positions in the restaurant when needed
0-5 years of experience
Providing a good repertoire in customer service
- scheduling and managing workers under my department,
- stocking, preparing catering orders, inventorying merchandise, keeping a sterile environment, ordering
- receiving/shipping merchandise,
- stocking and rotating merchandise.
- Experience working with adjusted percentage payroll budgets
0-5 years of experience
- Strong ability to manage a diverse workforce and to motivate a team to achieve set goals
- Managed and completed department projects
- Organized and presented department meetings
- Responsible for scheduling, purchasing, receiving, stocking, auditing, and inventory of department
- Train/coach/evaluate new and current employees
- Eco-Team Leader
- Employee of the Month (April 2012)
6-10 years of experience
Responsible for all store opening and closing procedures
- Responsible for ordering all Deli products and supplies
- Managed and trained over 5 or more employees
- Responsible for production reports and inventory control
- Managed to weekly budget
0-5 years of experience
Custodial duties included cleaned equipment and work area
- Placed weekly orders for merchandise from local warehouse distributors
- Ensured positive customer service atmosphere within store's policy
- Responded to customer's complaints/concerns with a sense of urgency to their satisfaction
- Preparing and cooking food to the customer's satisfaction
- Maintained health standards with passing inspection from Health Department
0-5 years of experience
Takes customer orders for prepared deli items, such as sandwiches, subs, pizza, confectionery items, and other food stuffs for take-out consumption.
- Prepares order to customer specification in a timely manner.
- Estimates daily inventory requirements and orders supplies to ensure availability
- Schedules and supervises work of other employees.
- Promotes and maintains friendly, clean, efficient operation appealing to customers
0-5 years of experience
[company name] is a local grocery store which strives to serve the freshest food ingredients available.
- Started in the bakery department where I packaged the daily items and provided customer service.
- Promoted to Assistant Deli Manager in July 2013.
- Assisted the Deli Manager in daily items such as: making salads for the salad case, cooking the fresh roasted chickens, making sandwiches and keeping the deli organized and clean. I was also responsible for running shifts when the Deli Manager was not working. I was responsible for 8-12 employees per shift.
- Promoted to Deli Manager in October 2013. The Deli Manager has a wide arrange of duties to accomplish. I manage a team with up to 12 employees per shift. I also do the ordering process for food shipments for the entire deli area including the salad case, the hot chicken case, the meats and cheeses and product surrounding the deli. I have to plan what needs to be made and how much to order to ensure we have the accurate items needed to be a successful deli.
- I also am required to schedule my employees on a weekly basis.
- We also donate our day old products to a local charity. It is my responsibility to ensure customers are not buying day old food. I have to cull the floor daily and any out of date products we must scan into our system, Citrix.
- Once a month my team and myself must do inventory of the deli department.
- Reconciling my invoices once we receive shipment
0-5 years of experience
Manage Inventory levels, ordering, and budgets.
- Responsible for customer service in department.
- Trained and scheduled employees.
- Oversee daily production and presentation of product.
0-5 years of experience
Create Excel spreadsheets for controlling inventories and tracking sales.
- Increase sales through suggestive selling and promotional items.
- Process daily sales: credit receipts, deposits, and fuel sales.
- Develop and implement marketing techniques.
- Communicate new sales, processes, and procedures to employees.
- Assist store manager with management duties.
6-10 years of experience
- Conducts proper opening procedures and runs morning shift.
- Answers the phone and takes phone orders.
- Develops customer relations by taking orders and severing deli patrons.
- Handles $300 in credit/debit transactions daily.
- Assembled, operated and disassembled food machinery daily to clean and sanitize.
0-5 years of experience
To assist customers by any means necessary. Also to manage, in second command, a full functioning deli/bakery.
Responsibilities are as followed by not limited to:
- assisting customers with any questions or commands
- producing product to be priced and put on sales floor
- baking bread and decorating cakes for bakery
- writing orders to fill freezer and cooler with best seller and core items
- conduct monthly inventories to control shrink
- supervise and manage deli crew with daily to do tasks
0-5 years of experience
Weekly Inventories
- Monitoring Labor and Sales
- Monthly P & L Reviews
- Hiring and Training of New Associates
- Maintaining 100% Food Safety and Services
- Ensuring Correct Payroll information
0-5 years of experience
- Greeted clients
- Coordinated orders and prepared deli sandwiches
- Stocked deli counter and various store items
- Maintained store marketing via Facebook
- Processed cash and credit card payments
10+ years of experience
Wait on customers, order, prepare a variety of food, such as meats, vegetables, soups according to customers' orders or supervisors' instructions.
- Take and record temperature of food storage areas such as freezers and refrigerators.
- Wash, peel, and cut various foods.
- Clean and sanitize work areas and equipment.
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