Head Barista/coffee Shop Manager
Manage nonprofit coffee shop, providing personalized customer care and customized coffee delights. Focused on customer satisfaction, service excellence, and beverage quality. Acts as the face of the coffee shop, ensuring high-quality service from all employees.
- Prepared a wide variety of brewed coffee drinks and espresso coffee drinks. Provided quality beverages and food products by carefully adhering to recipe and presentation standards.
- Trained employees in exceptional customer service as well as Barista skills.
- Perform cash handling and cash register functions in an accurate and consistent manner ensuring that all monies are accounted for with proper receipts and inventory logs. Maintain customer accounts, monitoring to ensure prompt and timely payment.
- Maintain a clean, organized and prepared store environment, adhering to all health, safety and sanitation guidelines.