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Cafe Manager Resume Samples
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0-5 years of experience
Responsible for scheduling, supervising, and motivating a staff of up to 10 employees.
- Maintained expenses below budget through accurate planning, waste reduction,
- Implemented employee incentives by developing a program that rewarded combination
- Promoted from waitress, to assistant manager, to manager based on exemplary job
0-5 years of experience
Responsible for ordering, scheduling, and inventory management, as well as hiring, training, and supervising employees.
- Motivated staff to execute an exceptional level of service leading to a direct increase in loyal, repeat customers.
- Created catering opportunities through direct promotion coupled with accurate and timely execution of all deliveries to local companies.
- Achieved 18% revenue growth in most recent calendar year while driving labor and food costs down.
- Accepted and excelled at new job responsibilities outside the realm of daily management of café including menu design, marketing activities, and being the Project Lead on the company’s large-scale transition to a new POS system.
0-5 years of experience
Provided administrative support to General Manager
- Processed payroll for 55+ café employees
- Recruited and interviewed prospective associates
- Led training program for new associates/management and processed all new hire paperwork
- Consistently exceeded the cross training goal of 90%
- Efficiently coordinated and led monthly staff meetings
6-10 years of experience
- Carried out all operations
- Provided training and education to employees including orientation and development
- Efficiently and accurately maintained accounting procedures which included cost control, inventory, shrinkage control, etc.
- Ensured excellent customer service to all customers
- Demonstrated initiative and progressively achieved self-set goals by conquering entry level clerk position and realizing status of management position within three years (holding the position until time of separation)
0-5 years of experience
Oversaw day-to-day operations of cafeteria food including: Cafeteria management, inventory control, scheduling / staffing, budget management, employee monthly in-services
- Daily production meetings with cooks; setting-up stations, compliance in Catering and special diets
- Hired, trained and mentored employees (43+)
- Worked closely with kitchen staff and cafeteria personnel
- Analyzed food selection and replaced with more popular items
- Increased cash flow and operating profits by 4%
- Initiating/designing/implementing “Grab and Go station” in the cafeteria
- Creating Sauté station on serving line with rotating cycle of menus
0-5 years of experience
Assisted in design and renovation of new food establishment.
- Acted as superintendent to all renovation activities and scheduled city inspections
- to secure proper city licenses.
- Researched and developed cafe menu to include recipes, graphic work, design, and menu pricing.
- Coordinated purchasing of all inventory required for daily business operation.
- Managed and assisted in daily prep work to maintain quality control.
- Maintained and updated employee schedules.
- Performed opening and closing duties which included handling of monies and balancing of register.
6-10 years of experience
Increased profitability through careful analysis of sales trends and demand, creating a top-ranked cafe in the district
- Advanced sales by coaching and counseling employees to deliver services in line with company standards and to build solid rapport with patrons
- Analyzed sales budget, gross margin and profit and loss reports weekly to project future sales trends and to create efficient sales model
- Utilized Taleo when hiring, interviewing and conducting background checks for new employees
- Optimized payroll budget to facilitate and coordinate an efficient work environment while simultaneously managing resources
- Coached employees in regards to company products and services, model selling behavior, technical knowledge and methods of connecting customers with the right products
- Hosted conference calls to train managers within the district in an effort to improve sales behavior and increase profitability for the company as a whole
6-10 years of experience
Prepared and cooked foods of all types, on a regular basis and for special guests and functions.
- Demonstrated new cooking techniques and equipment to staff.
- Checked the quality of raw and cooked food products to ensure that standards were met.
- Collaborated with other personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.
- Estimated amounts and costs of required supplies, such as food and ingredients.
- Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food.
- Coordinated planning, budgeting, and purchasing for all the food operations within establishments such as clubs, hotels, and restaurant chains.
- Analyzed recipes to assign prices to menu items, based on food, labor, and overhead costs.
- Ordered and requisitioned food and other supplies needed to ensure efficient operation.
- Determined how food should be presented and created decorative food displays.
0-5 years of experience
Oversaw front and back of house operations for breakfast and lunch in an employee cafeteria.
- Designed menu and weekly features with high emphasis on value-priced healthy options.
- Completed a monthly, all-staff luncheon for over 800 employees on last day of each month.
- Catered various departmental events and high-end Board of Director meetings.
0-5 years of experience
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Conducted weekly ordering of all supplies, food, and etc.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Helped with preparation, set-up, and service for catering events.
0-5 years of experience
Created a diverse menu to meet multiple customer preferences and increase revenue
- Maintained an environment which met legal standards
- Managed daily profits, losses and inventory
- Responsible for planning community-based special events
- Teams to strategize action plans, coordinate logistics, and execute impactful events
- Acquired funding from individuals and sponsorship donations
- Obtained experience in accounting and financial functions
0-5 years of experience
Sole responsibility for upscale coffee shop with sales of $35,000-$40,000 per week.
- Responsible for P&L statements, budgets, daily cash drops and safe reconciliation.
- Responsible for hiring, training, scheduling, and discipline of 13 employees.
- Maintained average sales growth of 2-3% per month.
0-5 years of experience
Exhibited ability to maintain cleanliness throughout kitchen and dining areas while exhibiting excellent skills in quality customer service to customers. Strong analytical skills and unique knowledge of food services while maintaining excellent managerial experience in food and retail environment.
- Ensured all operations were consistent and precise in accordance with the café culture.
- Provided world-class food quality and customer service.
- Devised and developed programs to generate sales and clients’ loyalty.
- Directed personnel to provide retail services and presentation standards.
- Trained staff on proper portioning cashiers skills and sanitation.
- Encoded daily/weekly sales reports into system.
- Exceptional dependability and flexibility with scheduled work shifts.
- Fluently speaks and writes Korean and English.
0-5 years of experience
Built relationships with customers and provided great service consistently.
- Organized the café/store to allow easier access and consistent customers
- Trained and managed all new recruits in café/store
- Responsible with opening and closing duties
- Weekly report, scheduling staffs and monthly inventory
- Providing prompt, courteous and reliable foods and coffee service with customer-focus attitude and know how to make latte art
- Recommended additional products to customers through ongoing interactions.
0-5 years of experience
Assisting customers and preparing their orders in a quality and timely manner.
- Accounting beginning of day, mid day and end of day. Tracking cash and check
- Public Relations Specialist for special events and special occasions.
- Advertising and Sales during road shows and other coordinated events.
- Managed inventory and stocks of supplies
- Insured cafe maintained a clean and safe environment above cafe standards.
0-5 years of experience
Order daily inventory from up to 5 distributors
- Supervise 6 employees in daily preparation of menu items and caterings
- Create daily menu specials by using customer feedback and inventory surplus
- Successfully keep materials cost under 29% through creation of daily preparation logs
- Upon arrival, eliminated 1.5 hours daily labor by restructuring job responsibilities
0-5 years of experience
Performing as Regional Safety Manager for nine cafes across two regions effectively training and providing safety guidelines streamlining procedures and building a successful and motivated team
- Conducting new hire orientations and coordinating the transition of new employees into departments adhering to all operational guidelines
- Analyzing projections and determining optimal scheduling within sales guidelines to minimize costs
- Employing the needed customer service skills to address all questions and problems as they arise
- Successfully developing a program to improve the hiring process and initiate employee development programs to increase retention
- Effectively creating an open environment for employees to express concerns and provide feedback to improve the overall function of the operation
0-5 years of experience
Developed promotional material and events used in multiple outlets
- Identified trends in customers to help build business and events around these
- Developed new menus
- Became highly proficient in personnel management
- Found and used new tools for in house marketing
- Created surveys to gain key insight on customers experiences
- Youngest full-time manager in the company
0-5 years of experience
Maintained a consistently high level of customer service in a professional environment
- Fostered a welcoming environment for customers and employees
- Responsible for the day to day operations of the cafe
- Played key role in the interview and training of new hires
- Coached sales team in maintaining high communication and food safety standards
0-5 years of experience
Regulate food quality, atmosphere, and staff performance to ensure top-notch customer experience
- Oversee daily restaurant and bar operations
- Schedule and supervise parties, on- and off-site catering, and special events
- Manage labor and food costs
- Hire, train, maintain, and generate weekly schedules for staff of 20+ employees
6-10 years of experience
Customer service, back and front of house management, daily operation of business
- Ordering of all product and supplies, maintaining inventory, monitoring pricing, communicating with vendors
- Creating employee schedule, planning employee meetings & staff meetings
- Hiring, training, and monitoring employees on all daily procedures
- Assisting owner with extra tasks such as equipment maintenance and both staff and customer conflict resolution
- Coordination of art shows and opening receptions for both locations on a monthly basis
0-5 years of experience
- Responsible for entire café operations.
- Created and tracked monthly budget revenue.
- Provided excellent customer service which is evident in sales of memberships and Golden Gate Bridge high value items.
- Spent time outside of work discovering the area in order to recommended area attractions and activities to visiting tourists.
- Processed thousands of transactions daily.
0-5 years of experience
Received calls to schedule client/patient appointments
- Made appointment confirmation calls
- Helped compile nutrition and psychological evaluations
- Scanned and organized medical paperwork
- Met daily deadlines for database updates and patient referrals
0-5 years of experience
- Coordinated daily product delivery and payment with various vendors.
- Drafted and prepared correspondence.
- Supported daily administrative tasks of Owner
- Acted as point contact for customers and handled cash and credit card transactions.
0-5 years of experience
- Coordinated food service activities for the store
- Operated the latest electronic cash register
- Responsible for all housekeeping duties
- Adjusted work schedule to accommodate family responsibilities
0-5 years of experience
Ensure high Quality Client satisfaction is maintained daily
- Contribution towards menu conceptualization and theory’s
- Market research for expanding a ever growing and loyal clientele base
- Implementations of simplified and streamlined operations later adopted by management
6-10 years of experience
Overseeing the day to day operation of the restaurant including cleaning, floor plan lay-out, table settings and theme of the cafe.
- Hiring, training, supervising, promoting and firing of staff. Since good quality service is important managers strive to hire excellent staff.
- Working with managers and associates to determine lunch plans on a daily basis, for special events or occasions or for groups or parties.
- Purchasing all items including food, beverages, equipment and supplies through vendors.
- Meeting, greeting and getting feedback from customers.
- Advertising and marketing the restaurant within the community.
0-5 years of experience
Maintain safe and effective work environment
- Prepare various products for general consumption
- Executes multiple catering orders to the specification of the client
- Supervise the loading and unloading of supplies using proper product rotation
- Consistently provides a variety of menu items to maintain interest of customers
- Utilize multiple computer and food programs in contribution to productivity to include Microsoft Office Suite and ServSafe
- Properly train crew of five or more in multiple locations to achieve higher standards in food quality and safety
- Contribute to profitability by carefully reordering needed products, maintaining budget, labor costs and Profit and Loss
0-5 years of experience
- Execute business plan within budgetary constraints and tight deadlines.
- Recruit, train and manage 25 employees.
- Create and implement marketing strategies.
- Ensure safety of employees and health regulations of café.
- Oversee operations of catering department as well as break rooms.
0-5 years of experience
Managed day to day operations. Managed FOH staff.
- Modified schedules, and hired and trained new employees.
- Entered payroll, and human resource duties.
- Entered inventory and processed invoices for payment.
6-10 years of experience
Managed and trained a staff of 6-10 servers.
- Ordered all supplies for the cafe.
- Conducted interviews to hire new staff at the holidays.
- Worked with entire management team to improve performance of all staff.
0-5 years of experience
- Major success: when I took over hiring and training, turnover reduced from 120% to 12%.
- Wrote the schedule for up to 54 employees and 1,700 hours, and as low as 1,050 hours and 35 employees.
- Recorded and tracked payroll through Peoplesoft and Kronos programs
- Tracked loss prevention. Tracked suspicious returns, price adjustments, voids and employee purchases. Successfully found, investigated and released several employees for dishonest practices.
- Performed monthly audit to assure the store adhered to proper audit guidelines.
- Responsible for interviewing, hiring and training of all new hires.
- Did active troubleshooting for any operational problems in the store; including placing proper service calls for plumbers, lighting, etc, ordering any supplies for the store, as well as solving any other minor problems that occurred.
- Oversaw the cafe by verifying proper training of employees, food and merchandise orders, sanitation training, proper opening and closing procedures, as well as enforcing audit rules and monthly inventory.
0-5 years of experience
Managed day-to-day operations, including employees’ payroll and accounts payable/receivable.
- Kept absolute control of the inventory, acting as buyer when needed.
- Responsible for staff hiring and management, and keeping the staff efficiency at the highest level.
- Understanding and managing profit-loss statements of the restaurant.
6-10 years of experience
Accountable for maintaining corporate standards through a franchised store front by maintaining an up to date knowledge of standard operating procedures and any revisions/ additions that are delivered.
- Lead team to customer success through daily role-plays of real life scenarios, focusing on how to improve on customer experiences provided.
- Network through community events to promote products offered and to establish relationships with members of the community.
- Logistical and operational basics including money handling/ depositing and forecasting/ ordering product to maintain a functional and profitable business.
0-5 years of experience
Hire, train, and supervise food and beverage service staff.
- Prepare cash receipts after establishments close, and make bank deposits.
- Prepare staff work schedules.
- Plan parties or other special events and services.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, & blended coffees.
- Order, receive, or stock supplies or retail products.
0-5 years of experience
Count money and make bank deposits.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Schedule staff hours and assign duties.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
0-5 years of experience
Management of staff and organization of schedule
- Responsible for interviewing, hiring, and training of employees
- Procurement and selection of food supplies
- Daily management of food/labor costs
- Menu creation and arrangement of daily featured specials
0-5 years of experience
- Lead Barista, training, inventory control, event planner and coordinator, social network and media planner. Greet and talk with customers, getting feedback regarding both items offered on the menu and services
- Ensure all cash handling and cash register functions are performed in a accurate consistent manner
- Meeting with vendors and salespeople to order various food and supplies from various companies
- Advertising and marketing the café, planning new campaigns to attract customers and constantly expanding the client base
0-5 years of experience
Provide customers with service in a high-volume, fast-paced atmosphere.
- Exceed guest expectations by anticipating customers’ needs.
- Use down time to stock materials, do prep work, answer calls.
- Arrive early, stay late, work over-time & hold a perfect attendance record leading to constant recognition by management
6-10 years of experience
Started new membership and retained current members
- Daily Duties included, but not limited to, answering phones, scheduling
- Worked as Café Manager for over five years
- MOD, Manager On Duty, responsible for club, ensuring everything ran smoothly and helping any area that needed assists, handling any and all concerns and complaints. Opened and closed the club.
0-5 years of experience
- Balanced the needs of many customers simultaneously in a fast-paced retail/food service environment
- Held each team member accountable for achieving safety standards and performance/fiscal goals
- Attended 4 management team meetings each month to present financial reports including profit and loss, inventory, plan goals, and average transaction goals.
- Placed orders and processed weekly shipments, stocked and maintained all cafe retail fixtures, set up all specialty retail merchandise according to planogram and visual creativity
- Equipment maintenance and work order placement
- Created weekly employee schedules
- Trained all new employees on recipes, merchandising, customer service and exceeding company standards
- Communicated store policy violations to the rest of the store leadership team in a timely manner
- Delegated responsibilities to the appropriate employees, coached employees through new tasks
- Led my team through holiday while meeting fiscal plan and using no extra hours
0-5 years of experience
- Handled every day managerial duties
- Ordered stock and over saw inventory management
- Held a high standard for cleanliness and led by example
0-5 years of experience
Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Prepare budgets and approve budget expenditures.
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Resolve customer complaints regarding sales and service.
- Achieved and Exceeded Company Sales Goal
0-5 years of experience
- Ensure excellence in guest satisfaction through effective training of staff and maintaining an optimistic and committed attitude, utilizing a hands-on, lead-by-example management style.
- Provide a fully satisfying customer experience through excellent service, quickly resolving issues to ensure customer satisfaction.
- Interact with guests in an inviting manner, creating a comfortable dining environment.
- Oversee and train staff of 20, organize and implement daily duties & tasks.
- Manage both the Front of House and Back of House operations, responsible for building a reliable team and their subsequent training and development.
- Uphold company brand standards & expectations to the highest degree while leading staff to strive for the same.
- Attend weekly manager meetings to discuss priorities, and weekly, monthly & yearly sales goals and results.
- Work with marketing to successfully implement promotions and special events.
- Responsible for scheduling, and meeting or exceeding budgeted labor and other cost center expectations.
0-5 years of experience
- Oversee operation of café including hiring, training, and scheduling of employees.
- Monitor inventory and order supplies.
- Collaborates with management team to drive sales.
0-5 years of experience
- Provided management and technology education to seniors
- Signed people in and out of center
- Provided one on one and group lessons
0-5 years of experience
- The job required me to be accountable and knowledgeable of food safety, customer relations, cost management, inventory, scheduling, and employee management.
- It was necessary to be capable of using Word and Excel to ensure the efficiency of labor and food cost management. I made my own spreadsheets, formulas included, to ensure that our numbers reflected as effectively as possible.
- The position requires the manager to be ServSafe Certified. I had the certification required however it expired in 2013. I am willing certify myself in anything that may be requested.
- Within the first month I received a raise in salary for my reductions in food and labor costs.
0-5 years of experience
Market, manage, and work small cafe in a college dorm
- Prepare and serve coffee drinks to customers
- Set and manage employee work schedule
- Promote coffee education and social interaction
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Cafe Manager
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
