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10+ years of experience
Telephonic Nurse Health Coach providing health coaching to members of private and public health insurance companies.
- Decreased health care costs by managing inbound and outbound calls to educate on condition management, shared decision making and post-hospital discharge plans.
- Triaged patients using on-line symptom database resulting in directive care based on urgency of symptoms and nursing judgment.
- Expanded better patient compliance through health coaching best practices using company provided multimedia resources.
- Delivered high performance resulting in 100% patient satisfaction.
- Maintained 26 RN Licenses (all non-compact states)
0-5 years of experience
Used evidence-based coaching skills, assisted with problem solving and setting health related goals in the areas of nutrition, exercise and stress management and collaborated with members to develop and implement effective strategies to reach those goals.
- Created and sustained a supportive environment for behavior change
- Scheduled phone calls to meet department productivity expectations and performance and quality standards
- Managed time to ensure that appointments are kept and appropriate follow-up is done in a timely manner
- Maintained thorough confidential records of all telephonic sessions with members in accordance with HIPPA requirements
0-5 years of experience
Provided medical case management for medically, high-risk plan members. Reviewed and communicated treatment plans, documented plan results and issues, and dealt with patient apprehension from terminal illnesses.
- Reduced hospital visits and minimized insurance costs by managing a caseload of 90 patients, 180% above average workload.
- Achieved 100% of measurable objectives including new patient enrollment, follow-up, and documentation accuracy.
- Resolved patient billing complaints; investigated causes of erroneously collected payments.
0-5 years of experience
Increased patient compliance with Doctor’s recommendations by educating patients on nutritional and lifestyle changes that they needed to make.
- Enhanced clinic’s sales by authentically addressing prospective patients’ questions and concerns regarding Functional Medicine and their expectations during their treatment based on my personal experience with Functional Medicine
- Developed a high level of trust with patients by strategizing with, encouraging and guiding them during their journey through learning how to change diet and lifestyle
- Lead discussions on topics relevant to the patients’ education process during their individualized nutrition programs
- Produced educational handouts to enhance patient comprehension of new concepts.
- Streamlined ordering procedures for Apex and Metagenics Nutritional Supplements, and ensured that patients understood how and why to take their supplements.
- Designed forms for various components of patient treatment, which more efficiently organized patient files and maintained records of patient progress; scheduled patient appointments and ordered the patients’ blood tests required by the doctors.
- Trained patients in how to monitor their blood glucose levels and log the food and beverages which they were consuming
0-5 years of experience
Delivers personalized health coaching in eight different topics (physical activity, nutrition, weight control, tobacco, stress management, blood pressure and cholesterol) using motivational interviewing to help people change their behaviors.
- Coordinates a product development team of health coaches to create new online health coaching platforms.
- Awarded for on-the-job proficiency with a work trip project to represent [company name]’s health questionnaire.
- Selected to serve as a member of the Emergency Response Team for participant calls in life-threatening circumstances.
0-5 years of experience
Traveled and conducted health screenings on-site
- Educated participants of health screenings of results
- Health coached participants of health screening on how to reduce health risks and improve their overall well-being
- Created and led exercise classes for both individuals and corporate clients
- Evaluated exercise classes
- Researched health issues when they arise
- Coached on behavior change and goal setting
0-5 years of experience
Shadowed doctors during appointments to gain practical knowledge and experience
- Conducted health coaching sessions with patients and established action plans for health-related goals
- Provided patients with new knowledge about specific health needs and helped increase self-efficacy
- Interned 10-15 hours a week while in school
0-5 years of experience
Empower the lives of others so they can live a healthier, more fulfilling life
- Attained supervisor level in first year
- Established strong relationships and client base, organizing meal and workout plans according to health goals
- Monitored progress and revised plans as needed
- Motivated and maintained accountability with clients
0-5 years of experience
Provided participants with necessary tools and skills to be able to transition independently to a new home with ease.
- Assisted participants with support and guidance when going through a crisis
- Responsible for administering medication to 3-6 participants at a time
- Directed participants in keeping the house clean while on shift
- Updated log book and debriefed staff with information about each participant
0-5 years of experience
- Reviewed client’s health profile including cholesterol panel, glucose, height, weight, BMI, body fat percentage
- Developed client health goals for the year
- Set up and organized health screenings
- Performed finger stick blood screening for cholesterol, HDL cholesterol, blood glucose
- Administered Flu Vaccine
0-5 years of experience
Dr. Sears Certified Health Coach
- Coached individual, group, corporate in health and nutrition thru lifestyle and behavior adjustments
- Provided consultation and support for individuals to live a positive, lean and happy life
- Communicated constantly with clients, analyzing details and needs, and designing programs based on that criteria
- Conducted health seminar on how to deal with diet, fitness, health, wellness, pressure and stress in everyday life
- Implemented and monitored individualized health and lifestyle
- Provided support, enhancing confidence and need to overcome obstacles
- Certified to coach family, expectant mom and senior
0-5 years of experience
Advised 20 + clients with individual needs and assisted them in achieving personal fitness goals using online tools like Food Prodigy and My Fitness Pal
- Utilized knowledge and training in nutrition and exercise to counsel clients on proper nutrition and personalized exercise programs
- Administered fitness assessments weekly including: Bod Pod, blood pressure & treadmill tests
- Ranked as a top health coach according to client feedback surveys
10+ years of experience
Coached patients on health issues via telephone.
- Assessed patients’ knowledge of conditions and procedures. Identified and provided appropriate patient education resources. Guided patients in formulating questions for physicians.
- Guided members in determining appropriate response to symptoms utilizing a knowledgebase
- Documented patient conversations and placed follow-up calls when needed
0-5 years of experience
Deliver health coaching to internal and external clients through advanced motivational interviewing techniques.
- 2013 Health Coach of the Year -Through hard work and networking I was able to win this award out of 700 global health coaches
- DRIVE program participant – After several local awards I was selected to participate in a leadership development program for high performers
- Be Well Champion – Due to high colleague engagement and self-driven leadership around promoting health and fitness I was selected as the Seattle liaison for Healthways’ internal wellness program
- 76% enrollment over the last two years (1% above goal, #1 on team); 90% for 2015.
- Helped launch and implement all eight [company name]
0-5 years of experience
Train workers in food preparation, and in service, sanitation, and safety procedures.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Estimate ingredients and supplies required to prepare a recipe.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
0-5 years of experience
- Delivered lifestyle management and chronic disease risk reduction programs to help Chevron Brazil clients make lifestyle changes to improve their health.
- Identified problems, set goals, and determined individual health statuses.
- Aided individuals in establishing specific health goals.
- Assisted clients with setting S.M.A.R.T goals and used the Stages of Change Model and single concept learning.
- Delivered effective, safe and quality coaching techniques and education.
- Used clinical data (health assessments) to individualize and implement the lifestyle management program for each participant.
- Identified and recommended appropriate resources such as client’s healthcare provider, company resources and community resources.
- Maintained security, confidentiality, and integrity of database.
- Accomplishments: Quickly adapted to the company’s work environment, policies and procedures, being able to achieve full work capacity within 3 months at the position. Assisted management during launch of the wellness program in new countries, by translating texts and developing new protocols according individual cultural needs. Provided backup to other jobs as needed, including customer service duties to Brazilian clients.
0-5 years of experience
Sell online wellness programs in order to meet the client’s personal goals while also achieving RedBrick’s company goals.
- Promote health through individual and group coaching to 100 consumers per week, both telephonic and in-person, by building rapport, analyzing their health information and promoting participation in programs.
- Improved call reviews from 91% in 2014 to 100% in 2015 and enrolled the most % of consumers into programs in Q1 2015.
- Submit work requests, data reports, manage daily appointment schedule and tracking, develop educational materials and provide customer service.
- Develop and present quarterly lunch and learns to consumers and client contacts.
10+ years of experience
Developed strength training regimes for youth and adults.
- Initiated exercise protocols for clients recovering from knee and shoulder replacements.
- Promoted balance exercises for elderly clients.
- Increased strength and conditioning for athletes young and old.
0-5 years of experience
Manage and train health coaches, update charting system and edit wellness program as lead health coach
- Practice motivational interviewing face to face and telephonically to counsel highest health risk employees on chronic conditions such as heart disease, hypertension, hyperlipidemia, diabetes and the lifestyle issues related to these conditions
- Implement health programs at a major client’s onsite location including exercise programs, grocery store tour, lunch and learns, health fair organization and displaying educational information around office or via email
- Analyze and educate members concerning their personal vital and lab results
- Facilitate an 8-week tobacco cessation program for 5 companies totaling over 40 participants
- Active board member of the Healthy Lifestyle Bonus Program; a wellness program provided for the employees of [company name]
0-5 years of experience
- Maintained a case load of 150 patients
- Facilitated and created treatment plans for patients with providers
- Led patients through education for specific conditions 1 on 1
- Followed and tracked progress regularly
- Linked clients to support services within and outside the clinic
0-5 years of experience
Teammate navigator and Health Coach with CHS for an employee based wellness incentive program.
- Conduct 20 or more Health Coaching sessions daily via phone.
- Boots on the ground for EFM Physician virtual care home visit with Health Coaching component.
- Completed 18 week Wellcoaches
- Implement and contribute to health coaching team resources with OneNote.
- Staff scheduling for 9 Health Coaches and Daily staffing assignments
6-10 years of experience
Striving to create a culture of health and wellness in a diverse factory environment of 2,000 employees.
- Coordinate health and wellness programs for the employee community, fostering a greater level of employee engagement toward personal health.
- Building personal relationships through rapport among the employee community.
- Successfully creating, implementing, and evaluating wellness education programs and campaigns.
- Provide confidential one on one health coaching, mentoring, and consultation to employees.
- Serving as an advocate and liaison for employees through referrals to supporting programs such as employee assistance, tobacco cessation, disease management, or medical home referrals.
- Utilizing coaching theories and engaging strategies to support overall health and wellness of employees.
- Leading a wellness committee with participants from various levels of employees in the organization.
0-5 years of experience
Provide clients with holistic health consultations with an emphasis on improving daily wellness and quality of life
- Develop custom care, nutrition and wellness plans for clients in the areas of weight loss, mental health and overall well- being
- Provide ongoing support and improvement plans that encourage adoption of habits conducive to a higher quality of life
- Contributing writer for various wellness and health media sites such as Wakeup-World & Learning Mind
- Authored Mind Nutrition, a step by step guide that provides readers timeless natural health strategies, foods, herbs and exercises for improving one’s mind on a physical, emotional and energetic level
0-5 years of experience
- Perform basic office tasks of data entry, answering phones and keeping correspondence.
- Educated employees on various wellness topics in lunch and learn settings.
- Provide individual health coaching/education for employee population.
- Developed a weight loss program to assist employees to lose 10% of their body weight.
- Evaluated the program upon completion for effectiveness and success.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
