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Invoicing Clerk Duties and Responsibilities

No two invoicing clerks are exactly alike, as specific skills vary from employer to employer. However, after analyzing online job postings, we identified several core duties and responsibilities common to the job:

Perform Daily Invoicing Functions Invoicing clerks perform daily invoicing functions within the accounting or sales division of a company. They support accounts payable and accounts receivable by generating accurate, complete, and timely invoices using billing software.

Resolve Billing Errors Invoicing clerks research and fix billing errors. They issue debit and credit items to resolve these errors. When needed, an invoicing clerk will actively work with other staff to get needed documents and respond to customer requests outside of a normal billing period.

Update Financial Databases Invoicing clerks prepare vouchers, receipts, and checks by entering details into a company's financial system. On a daily basis, they update contracts and add new customer accounts. Invoicing clerks are responsible for maintaining current records of collected payments, sent invoices, and updated customer information.

Support Financial Staff Providing support to accountants, invoicing supervisors, bookkeepers, and other financial workers within a company is a key responsibility of invoicing clerks. They work with other employees to share workloads, answer questions, and solve billing issues.

Perform General Administrative Duties When requested, invoicing clerks perform many administrative duties, such as facilitating audits and checking inventory. They also prepare reports, assist in account collection, and file records. An invoice clerk also responds to general customer calls when needed.


Invoicing Clerk Skills and Qualifications

Invoicing clerks should be self-motivated and diligent with strong organization skills. Employers seek candidates with a high school diploma and at least two years of clerical office or customer service experience. The following skills are essential to getting the job done:
  • Accounting - invoicing clerks work with numbers on a frequent basis
  • Invoice generation - generating purchase orders, invoices, and other financial documents is the primary responsibility of invoicing clerks
  • Communication skills - invoicing clerks communicate with vendors, clients, and other staff to resolve billing inaccuracies, so they need excellent written and verbal communication skills
  • Math skills - making quick and accurate math calculations is essential for job success
  • Customer service - invoicing clerks need the ability to interface with customers in a clear and pleasant way
  • Data entry - most invoicing clerks perform data entry using computer software
  • Administrative skills - general administrative and clerical work is a common task for invoicing clerks
  • Organization skills - invoicing clerks must be excellent multitaskers who are able to prioritize and execute many assignments in quick and efficient manner

Invoicing Clerk Education and Training

Most invoicing clerks have a high school diploma or GED equivalent. Employers seek candidates with one to two years of experience working in a clerical or customer service setting. Some organizations prefer applicants with an accounting or business-related associate's degree. Many organizations offer on-the-job training to candidates who meet their criteria. College-level accounting or bookkeeping courses can equip a person with the math skills needed to succeed in this role.

Invoicing Clerk Salary and Outlook

According to the Bureau of Labor Statistics (BLS), the median annual salary for invoicing clerks is $38,680. The lowest 10 percent of earners make less than $26,220. The highest 10 percent of workers earn more than $59,070. Employment for invoicing clerks is expected to grow 9 percent through 2026. The BLS notes that this rate of growth is about as fast as average for all occupations. Since invoicing clerks contact customers, their positions are less susceptible to automation and should keep pace with the overall economy.

Helpful Resources

We searched the web to find the best industry resources to help you continue exploring a career as an invoicing clerk. From thought leaders to industry groups, this list is packed with opportunities to learn, connect, and engage:

Association for Financial Professionals - join AFP to network with over 6,500 finance professionals and get free training and career resources that will help your secure an attractive position

Financial Accounting for Dummies - invoicing clerks need strong financial accounting skills. With this book, you can review easy-to-understand examples that will teach you the terminology, concepts, and financial statements that these professionals use every day

Invoice Clerk Red-Hot Career Guide - land your next invoicing clerk job with time-tested interview questions and tips that will prepare you to impress a potential employer

Billing and Posting Clerk Career: The Insider's Guide to Finding a Job at an Amazing Firm, Acing the Interview & Getting Promoted - this book uses clear, easy-to-follow steps to help you understand the many topics you need to know to win your dream job as an invoicing clerk and be the first in line for a promotion

American Accounting Association - AAA is a premier community for accountants. You can read through its free archive featuring the latest industry news and techniques that are sure to come in handy on the job

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Invoicing Clerk Resume FAQ

What are the responsibilities of an invoicing clerk?

An invoice clerk is responsible for billing clients. They also manage clients’ accounts and create invoices.

This role has to constantly monitor payments and report irregularities to the financial manager. An invoicing clerk has to be highly organized and attentive to detail.

To be successful, you will need to be on top of accounts and balances, as well as bill customers for outstanding debts.

What is the importance of an invoicing clerk?

Companies rely on invoice clerks to manage account balances and make sure their clients pay them. Invoices are legal contracts that provide a breakdown of the product sold or service rendered and the payment owed.

Invoicing clerks are key to helping businesses manage their sales by calculating revenue and maintaining financial records.

Many midsize and large companies hire invoice experts to manage both receivable and payable invoices. The role of invoice clerk requires experience in general accounting.

What qualities do you think are the most important as an invoice clerk?

The best candidates for an invoice clerk role will demonstrate in-depth knowledge of accounting software and have mathematical abilities.

Being attentive to detail is a must as is being meticulous with their work ethics. Here are the top seven most essential qualities for an invoice clerk:

  1. Mathematical skills
  2. Attention to detail
  3. Data entry
  4. Customer service
  5. Purchase orders
  6. Vendor invoices
  7. Payroll and receivables