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Credit Manager Resume Samples
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6-10 years of experience
Leading family owned grocery wholesaler in the Midwest with over $600 million annual sales and client base of over 3,000 independent supermarket stores and chains, convenience stores and gas stations.
- Significantly reduced bad debt from 2003 – 2006. Average per year $250,000 lowest ratio in the prior 25 years.
- Improved DSO from 22 days to 19 days which dramatically improved cash flow by $3million.
- Redesigned and improved business application which included personal guarantee, security agreement, bank information, authorization form, insurance information, ACH withdrawal form, and personal financial when appropriate.
- Created systems that quarterly updated, monitored, and managed clients turned over for collections both current and previous years.
- Supervised an office staff of three.
0-5 years of experience
Complete charge and responsibility for corporate credit organization, including credit approvals, credit limit setting / reviews, and negotiating with collection agencies. Responsibilities included all domestic and international credit operations. Worked daily with order entry, sales support, field sales managers, executives, and 25 accounts receivable coordinators.
- Developed “hold” procedures so delinquent customers could not be serviced without management approval resulting in collecting $100,000 of delinquent payments.
- Revised write-off procedures so that accounts receivable recoveries are more properly coded to general ledger accounts.
- Negotiated corporate guaranty program for financing OLTP (Venezuelan Joint Venture) $17 million contract with the government of Venezuela saving $100,000 in expenses.
- Instituted a program of checking all new accounts, regardless of amount, to minimize fraud.
- Designed credit check procedures at the source of new applicants to eliminate customers who do not meet minimum criteria prior to full credit check.
0-5 years of experience
Provided leadership and direction to credit collection activities for a portfolio valued at over $26M.
- Championed efforts to maintain DSO levels below business plan.
- Oversaw the credit review process for customer credit risk evaluation and credit underwriting/ recommendation.
- Conducted credit analysis for credit granting up to $50,000.
- Coordinated meetings with the Regional Manager for aging review and reserve analysis on a regular basis.
- Prepared financial analysis vertical/horizontal with special emphasis on Y/Y comparative approach on results for Liquidity, Leverage, and Profitability ratios.
- Led efforts to negotiate instruments of guarantees as back up for credit lines, which included UCC financing statements on the business fixed assets and inventory.
0-5 years of experience
Maintained portfolio’s ranging from $3MM to $300MM while managing ten to thirty credit representatives and at least five supervisors.
- Provided training to all collection representatives and consulted struggling teams to help them boost and meet their monthly target goals.
- Created work schedules and strategies for all teams company wide.
- Negotiated settlements and payment terms with all customers.
- Decreased charge offs and exceeded monthly goals eighty percent of the time.
- Initiated and Implemented new policies and procedures.
- Collaborated with the CEO, President and Vice President to revamp and innovate bonus structures to enhance and generate maximum performance.
0-5 years of experience
Managed commercial credit and collections of A/R portfolio of $250M in annual sales, for headquarters and 9 outlying plants nationwide of a major forest products manufacturer.
- Founded Credit Department, developing policy and procedures for all facets of credit and collection.
- Reviewed credit applications of current and prospective customers, approving accounts and assigning limits up to $200K authority, recommending higher limits to upper management for approval.
- Resolved domestic and international credit issues, including Mexico, Canada and the Pacific Rim.
- Improved receivables portfolio to 95% discount, concurrently reducing bad debt to 0.006%.
- Self-taught SQL and Crystal Report Writer to tailor RAM scorecards and reports.
0-5 years of experience
Managed domestic and international credit and collection functions for company with $1.7 billion in sales.
- Defined and implemented global credit policies improving compliance with corporate requirements and reducing risk in some global markets.
- Designed and implemented new credit evaluation policies for dealer network in Latin, Central, and South America to encourage growth in that region by nearly 80% year over year.
- Consolidated separate credit and collections functions into one streamlined, more effective group.
- Improved DSO by three days domestically, and nearly 20 internationally during fiscal year.
- Created Process Improvement roles in the Credit department, aligning our group with the rest of the organization. Improved DSO and % current through those roles, and improved the customer experience by stopping defects before the customer identified them.
- Achieved record setting free cash flow for Fiscal Year 2008.
- Managed 2 supervisors, 2 process improvement analysts and (indirectly) 14 credit analysts.
0-5 years of experience
Made all credit decisions, for new and existing accounts totaling 40 million dollars in sales
- Supervised all facets of receivables and credit including credit application research and cash posting
- Implemented all current Credit Department policies and procedures
- Managed all monthly and yearly reporting for credit and receivables
- Improved collections and reduced Days Sales Outstanding significantly
- Responsibilities also included multi-state sales tax returns, general ledger account reconciliation, and bank statement reconciliation.
- Reduced bad debt from 2% of gross sales to .2% of gross sales
0-5 years of experience
Administered credit approvals for new and existing customer accounts averaging $100K per month.
- Performed credit appraisals, document verification, and loan approvals.
- Optimized credit approval and collection process, improving operational efficiencies by over 25%.
- Supervised and trained Customer Service Representative and Bookkeeping staff.
- Resolved customer issues and delinquent cases, devising collection recovery strategies.
6-10 years of experience
Assisted District Credit Manager in account approval and collection of Gulf Coast district receivables for 9 branches totaling up to $14,000,000.
- Trained as a Coach to assist other associates with utilizing computer processes.
- Used extensive experience to assist cash department in interpretation of customer payments for proper application.
- Prepared bond claims and accounts to attorney for lien or judgment in a timely manner.
- Helped organize and participated in charity fund raisers.
10+ years of experience
Manage all national and international credit and collection functions for Unit Structures with an average of $14 million in annual sales.
- Perform credit checks and approve all credit limits for new customers while providing alternatives for high-risk companies.
- Coached and mentored analysts and generated positive team dynamics through strong leadership, organization and interpersonal skills.
- Spearheaded the development, improvement and refinement of credit policies, procedures and strategies to enhance the company’s risk management platform.
- Supervise the day to day collection and account reconciliation activities while maintaining a less than 1% default rate.
- Responsible for updating and maintaining lien rights in all states.
- Responsible for arbitrating disputes involving sales tax issues and deductions with customers.
0-5 years of experience
- Administered a team of four credit processors in assisting personal credit clients to achieve their program
- Managed company’s client database and developed four monthly reports to track clients’ credit restoration
- Trained new personal credit processor hires about the company’s procedure and credit restoration system.
- Responsible for conducting new hires and team members’ monthly performance reviews and feedbacks.
- Improved personal credit system processes resulting in 70% deletion rate per customer disputes.
0-5 years of experience
Managed four credit associates and two coordinators. Department functions included establishing new
accounts, performing credit investigations, and providing customer service.
- Set performance goals for credit associates and coordinators. Reported monthly results to senior
- ensure compliance with company policies and procedures.
- Reviewed credit files for proper documentation. Provided written analyses on high dollar accounts to senior management.
- Set credit limits on new accounts and adjusted limits on existing accounts.
- Performed FactorSoft Software system testing and provided detailed feedback to senior management.
0-5 years of experience
Managed and trained credit department staff.
- Implemented credit procedures and policies pertaining to releasing and holding orders.
- Established and reviewed credit limit terms for new and existing accounts.
- Collected outstanding receivables for more than 1500 accounts.
- Decreased past due receivables by over 500% within one year.
- Reduced bad debt write-off by 70%.
0-5 years of experience
A Nationwide automotive/industrial lighting manufacturer with annual revenues of over $50m. Direct supervision of 2 A/R analysts.
- Monitored and analyzed the credit worthiness of existing and potential customers via D&B, financial statements and trade references.
- Reviewed and authorized all non-merchandise credits and/or bad-debt write-offs.
- Evaluated and recommended appropriate technology/system modifications from a user/departmental perspective.
- Reviewed all new Credit Applications for subsequent approval/denial based on credit worthiness
6-10 years of experience
Responsible for complete credit and collection process of a $45MM meat distributor
- Approved new customers and assigned credit terms
- Reviewed all orders and approved/denied for shipment
- Worked with internal departments and external departments to resolve open issues.
- Negotiated payment plans when necessary
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Credit Manager
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
