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0-5 years of experience
Provided IP Core and Data Center support for the IPTV Test and Scalability team.
- Managed and resolved technical support requests to 3rd party vendors.
- Responsible for contacting 3rd party vendors regarding service contract repairs.
- Implemented planned maintenances for hardware replacement or upgrades required for the 7750/7705 Service Routers and Data Center servers.
- Performed Windows 2008 Server upgrades on Data center Servers, and the imaging and network configuration for RHEL 5.0 Database servers.
- Problem solved network issues related to IP video multicasting, layer 2 and layer 3 services (VPLS and IES), DHCP issues, remote access, hardware failure, and link redundancy.
0-5 years of experience
Pre-sales and post-sales work on NetApp, Cisco UCS, VMware, and Catalogic DPX portfolios
- Architected, managed, and implemented DR test for client involving DPX, VMware, NetApp, SQL Server, and Oracle technologies
- Helped design, rack, wire, and implement five FlexPod installations (Cisco UCS/Nexus + NetApp)
- On large network documentation project, provided VBA parsing support which saved engineers over 100 hours and reduced manual errors
- Performed client assessments covering VMware, NetApp, and backup best practices and recommendations
- Performed site surveys to validate power, cooling, space, load, and wiring requirements for Flexpod installs
- Hardware installations included FlexPods, NetApp 80x0/22xx, Cisco UCS, disk shelves, Windows servers
0-5 years of experience
Racking/stacking and decommissioning of servers, CAT 5e, 6a and Single/Multi mode cable runs and testing of copper and fiber cable runs with Fluke equipment. Troubleshot and maintained two data centers containing over 5000 servers each. Logged into Cisco 6500 switches to verify correct port assignments and to verify connectivity of newly installed servers.
- Participated in a database conversion project migrating from IRIS to iPatch. This is a database containing all cable runs within the datacenter(s). Project was completed two weeks ahead of schedule allowing implementation of new database ahead of schedule realizing significant cost savings.
- Provided leadership in fixing of server cabinet hardware (such as door locking mechanisms) which saved time and money.
- Organized shared folder of Fluke tests which saved time for server connectivity troubleshooting.
- Provided leadership for complex fiber cable runs allowing for quick deployment of terminal server and Cisco switch connectivity.
0-5 years of experience
Delivered administration, troubleshooting and support services for large data center within a high security environment. Installed, configured and upgraded software applications and patches for network spanning multiple remote locations. Monitored and assessed issues with data center equipment, implementing solutions to reduce or eliminate occurrence of future issues. Resolved network issues both remotely and on site.
- Spearheaded deployment and configuration of several virtual private networks (VPN).
- Adeptly inspected and audited security and disaster recovery systems daily, resulting in robust systems and zero security intrusions.
- Drove migration from analog to digital fax solution, leading to a 78% reduction in cost.
- Instrumental in major data center relocation including replacement of over 150 servers.
6-10 years of experience
Provisioned customer server hardware and configured hardware RAID solutions and installed and configured CentOS, Fedora, FreeBSD, Ubuntu and Debian Linux OS and Windows 2000, 2003 and 2008 Server OS. Provisioned VMware ESX hosts and VMs and associated SAN storage. Configured and verified network functionality for servers and Cisco switches in the Data Center. Applied security updates as required.
- Reviewed new server orders and verified that necessary hardware was on-hand and provided customer with ETA for any hardware that was not currently in stock.
- Coordinated provisioning of power and data circuits with other departments as needed.
- Participated in rotation as Shift Lead for support of approximately 2000 Linux and Windows servers and VMware hosts and VMs. Monitored ticketing system and escalated critical tickets to other departments if needed.
- Initiated contact with hardware manufacturers to obtain firmware upgrades to correct kernel panics, blue screens and other issues with new hardware and OS combinations.
- Provided "remote hands" support for colocation customers and escorted/assisted visiting customers.
- Deployed small scale VMWare Lab with Openfiler SAN for Engineering Department training. Compiled training material library from VMWare website and other sources.
- Assisted senior personnel and mentored junior personnel.
0-5 years of experience
New Data Center Project which it includes layer 1, 2 and 3 management. Maintained and provisioned Amazon Datacenter Servers, Switches and Routers. Managed S3 Project which involved managing all phases of project. Weekly status meeting with functional and project managers and major stakeholders. Monitored SLA and sent delay metrics report to the senior managers.
- Worked with variety servers like, HP, ZT, DELL, and Rackable on Windows server and Linux platform.
- Used server Management Technology like, IPMI, Roamer, and iLO. Configured switches and router through switch builder software.
- Developed schedule and Work Breakdown Structure (WBS) on upcoming maintenance Project and S3 Project.
- Assigned, directed, monitored and reviewed the work of the team members.
- Served as point of contact on various escalations and outages.
0-5 years of experience
Managed the physical planning, scheduling and installation of new computer hardware equipment.
- Developed documentation to be used in planning installation/upgrades of systems
- Ensured power requirements are identified and are in place.
- Documented and facilitated work approvals via Remedy.
- Updated and maintained floor plans and installation documentation.
- Ensured floor plans are accurate as documented in a mechanized floor placement tool.
- Interfaced with vendors and other functional groups to ensure that all required preventive maintenance and repair is scheduled and performed.
0-5 years of experience
- Monitored temperature, humidity, and UPS/PDU loads for 250,000 square feet of data center space across 5 sites in the NY area; resulting in zero downtime of technology equipment and improved efficiency of HVAC operations
- Prepared detailed reports of findings and suggestions for GS critical systems
- Supervised the installation and testing of electrical circuits within data center panels and PDU's
- Maintained and updated CMMS database
0-5 years of experience
Provided support for over 1500 servers.
- Assist System Engineers with the Deployment of Windows Server 2003, 2000, Microsoft SQL 2005 and set up raid 1+0 server rebuild using HP proliant essentials rapid deployment packet software.
- Deployed, configured, and maintained network equipment that supported LAN/WAN activities.
- Performed Data Center Asset Management.
- Established and maintained data center standards and procedures.
- Ensured Data Center uptime time 24X365.
0-5 years of experience
Network operations Center (NOC)
- Provided 24x7 technical support, monitored network performance, operations & maintenance (OAM) of WAN, basic configuration of routers and switches and provided remote support for about 2000 bank locations
- Executed router backups and maintained reports of 28 NAPs and 6 core routers
- Extensively worked on BRI, PRI, E1s and diagnostics of leased lines, ISDN in WAN reducing downtime
- Server Monitoring
- Monitored 24X7 Wintel, HP-UX, application and database servers using HP-OVO and HP OVPM
- Coordinated with DR, running BOD & EOD UNIX scripts for daily backup procedures
10+ years of experience
Maintained computer room air conditioning, main frame chillers, emergency power generators, UPS equipment, and fire suppression systems.
- Averted $35,000 damage to diesel generator during equipment malfunction, performing emergency shut down procedures without interruption to computer operations.
- Established and implemented equipment inventory database and inspection program, creating a detailed record of mechanical and electrical systems on site, and normal operating parameters.
- Interacted with network and computer operations managers and staff on a daily basis, tracking and reporting critical systems performance.
- Trained new building engineers on equipment and protocols, and instructed veteran staff members on the operation and maintenance of new machinery.
0-5 years of experience
Performed Customer Support and System Administration for a Web Hosting Company
- Ran cables and physically installed servers, switches, pdus and rack mounts
- Administered Windows, Cent OS and Debian servers on dedicated, shared or virtual machines (add/edit user accounts, cron jobs, SSL certs, firewall exceptions, package installation etc.)
- Installed and configured Debian servers for dedicated and shared vhost systems using ipkvm or crash poles
- Monitored servers using Munin/Icinga and performed necessary actions to address warnings
- Added and edited email/Black Berry accounts using POP, BES or Exchange servers
- Helped clients configure email clients over the phone or via GTM
0-5 years of experience
Coordinated with vendors and local management to design and implement a fiber and power system throughout the terminal to ensure ship to shore communications (Power, IT, PDU, UPS configuration)
- Deployed RCI infrastructure to Coco Cay, Bahamas (Power, network, security, servers, racks, PDUs, UPS units)
- Scheduled maintenance and troubleshooting issues for a total of 11 UPS units and Data Center critical A/C units across 5 different sites. (APC, Liebert, Powerware)
- Hedged inclement weather risk by developing a standard operating procedures for transferring buildings to generator for non-technical users
- Assisted with the new build of RCI Quantum of the Seas in Germany and dry docks for RCI Freedom and Maesty of the Seas in the Bahamas
- Conducted network upgrades for 2 x call centers throughout the country. (DC, IDF, and RDP infrastructure along with power)
- Efficiently created a power solution to mass configure PDUs utilizing Raritan's mass deployment software
0-5 years of experience
Initiated and supervised change management process implementation in Amazon's leased and co-location facilities for maintenance on critical power and mechanical systems to include Generators, ATS, Switchgear, UPS, PDU, AHU, CRAC, VFD, Pump's, Cooling Towers and Chillers within the Seattle Region.
- Provided support for troubleshooting and repair of critical power and mechanical plants via trouble ticketing system in the Seattle region.
- Coordinated and supervised vendors who provided support for maintenance and repair of critical power and mechanical plants.
- Performed daily health checks of power and mechanical plants via site walks and BAS interface to ensure reliability of the seven Amazon data centers in the Seattle region.
0-5 years of experience
Performed installs and de-installs of rack mounted servers, network cabling, SAN cabling, fiber and power distribution cabling.
- Lead projects for removal of obsolete telecom equipment and associated cabling.
- Continuously learned new technical skills, applied them to work situations, and expanded job capabilities.
- Maintained and utilized internal equipment inventory tracking systems.
0-5 years of experience
Performed multidisciplinary assignments in the facilities to include being responsible for the chilled water, generators, electrical and fire suppression systems.
- Configured and installed data network equipment and managed all facilities activities, work orders, and compliance within regulatory requirements.
- Installed, configured, tested, and troubleshot equipment to include hard drives, blade servers, and APC InRow Coolers.
- Upheld standards in building automation, electrical, UPS, HVAC, and life safety systems for data center.
- Maintained full system integrity to data center with zero downtime of mission critical services during base attack to support intelligence collection.
0-5 years of experience
Reacts to alerts and alarms and takes the appropriate actions to restore outages according to SLA.
- Performs all duties associated with standard network, security and Trader break/fix and incident management
- Responsible for the delivery of assigned tasks within the cycle of a project
- Provides technical systems management support of a detailed technical design that meets the customers' requirements
- Performs systems configurations, troubleshoots systems errors/problems, monitoring and/or testing systems performance and contributes to the technical solutions
- Interfaced with customers and mentored and trained technicians and peers.
0-5 years of experience
Facilitate Data Center Training classes weekly for 2 sites.
- Maintain Downingtown site space and power outside Aperture.
- Enforced Physical Security for access to Data Centers.
- Established and maintained power de-rating for all IT devices across Comcast National Data Centers
0-5 years of experience
Installed, repaired, and maintained network services and facilities at IDC.
- Redline engineered customer cabinets, set standard.
- Received full share of bonus for meeting metric goals each year.
- Ran monthly generator tests at 100%, maintained battery back ups.
- Set up Shipping Books, and tracking structure, 100% package retention.
- Helped maintain facilities, CA Real Estate licensed.
- DWDM environment, testing, fiber connections, maintenance.
0-5 years of experience
Monitored and maintained equipment, conducted rounds, responded to alarms, and resolved issues.
- Maintained critical power systems, including generators, UPS, ATS, PDU, static switches, high-voltage dual feed systems and substations, paralleling switch gear systems, and battery monitoring equipment.
- Conducted chemical water treatment system tests.
- Tracked and responded to trouble tickets generated for all facilities' equipment related issues.
- Provided practice recommendations to significantly improve mechanical and electrical systems' operations.
- Worked on major in-house infrastructure upgrades of existing mechanical and electrical equipment.
- Developed new guidelines, policies, and procedures to improve the operational status of the data center relating to cost savings initiatives.
- Collaborated with senior data center management and maintained open lines of communication.
0-5 years of experience
Installation and configuration of systems hardware and software
- Troubleshot and resolved Server Platforms (Linux, UNIX, and Windows) and network platforms (Cisco).
- Monitored and maintained daily work ticket requests.
- Provided fiber and copper cables, and intra cabinet repair.
- Coordinately worked with vendors and carriers
0-5 years of experience
Responsible for Eaton Power ware UPS systems, PDU's, ASTS's, and STS's, Russell electric Mimic panels, MDS's, GPS, EMS, YORK 1050 ton chillers. BTech monitoring systems. Automated Logic control (BMS), Notifier Fire Alarm Systems and GE EST 3 Fire Alarm systems.
- Responsible for system trouble calls 24/7. Provide 24hr emergency response for all trouble calls and facility critical events provide real time updates and respond to the regional Director of Engineering.
- Investigate and trouble shoot critical events, Perform system assessments/diagnostics and preventative maintenance following procedures as outlined in the prescribed CEWA (Critical Work Environment Authorization).
- Identified various system malfunctions and drove issues to resolution.
- Directly responsible for contractors and vendor problem resolution.
0-5 years of experience
Provided Physical Layer support for all on/off data center site locations, built-out core network layouts, populating all core switches/router/server, and deployed any production devices for the entire network infrastructure.
- Addressed all alerts and trouble tickets via Altiris ticketing system and Outlook email to resolve system related issues such as offline servers, network connection issues, system replacement and repairs according to the level of priority.
- Maintained the system upkeep with Firmware updates and patches; preserved facility upkeep to ensure all aisles are clear of all dirt and debris.
- Performed internal support to aid and assist dedicated groups (Unix, Systems, Databases, Networking and Storage teams) with daily operations such as request builds, maintenance's and provide collocation access.
- Participated in providing new methods of capacity planning with stress testing server power consumption for a more efficient way to scale network and servers.
- Handled daily status report of all work accomplished and pending work to supervisor.
- Attended weekly meetings with overview on upcoming projects, changes & insight on traveling locations for build-outs.
0-5 years of experience
Configured, upgraded and backed IOS on Cisco router and switches (3900, 2960. 2911 series)
- Troubleshot/monitored network interfaces
- Installed operating systems on servers and virtual machines (Virtualbox, VM ware, VDI)
- Created and managed users in Active directory
- Deployed policy via Group policy on MS Server 2008 r2 and MS server 2012
- Configured initial network task configurations, including IP addresses, activation keys, server roles and RAID
- Conducted system updates
- Deployed RADIUS server to network allowing remote access for local and remote users creating company flexibility while increasing overall network security
- Completed audit infrastructure, documentation, and space provision for future growth
0-5 years of experience
Managed network subsystems including broadband telecommunications services, internet access, network devices, troubleshooting GDT client enterprise network for availability, speed and usage.
- Monitored network for bandwidth usage, IP traffic analysing, server user access for efficient network operation, while managing and supporting multiple user groups.
- Investigated service interruptions through the use of various network management tools, including HP Openview, SolarWinds, Telnet, and Remedy.
- Created, maintained, and updated all NOC/Datacenter related documentation including Standard Operating Procedures.
0-5 years of experience
Datacenter Engineer
- Currently supporting and managing the VMware environment for the [company name]
- Completed 50 VMware ESX 4.1 to ESX 5.1 upgrades
- Virtualized 40 physical servers ( P2V)
- Designed and implemented the server consolidation plan
- Provide Linux and Windows support for City employees
6-10 years of experience
Build, Install, and Support Network Infrastructure for Large Scale 24x7 support GNOC Operations Data Center.
- Support Network Infrastructure for thousands of Windows Servers throughout company WAN for North America.
- Configured and maintained Cisco routers and switches
- Monitor Systems and Networks within the IT Shared Services Data Centers.
- Multiple Network Alert tools such as Perigran
0-5 years of experience
Responsible for all Data Center build outs and coordination of all moves, adds, and changes for local and remote sites Comprising of 5 sites in total.
- Developed SOP's, enforced Data Center best practices and standards.
- Opened and coordinated smart hands tickets at our remote sites, for installations, and problem resolution, using our Incident, and Change Management ticketing systems.
- Data Center support Liaison, interfacing with engineers of all departments, to produce, and administered project plans, maintaining time lines, and budgets.
- Project managed the migration of multiple remote Data Centers, into our new Data Center.
- Responsible for data center asset management.
- Managed multiple vendor teams working within the Data Center.
- Designed and managed the installation of low voltage fiber and copper infrastructure.
0-5 years of experience
Performed multidisciplinary assignments in the facilities to include being responsible for the chilled water, generators, electrical and fire suppression systems.
- Configured and installed data network equipment and managed all facilities activities, work orders, and compliance within regulatory requirements.
- Installed, configured, tested, and troubleshot equipment to include hard drives, blade servers, and APC InRow Coolers.
- Upheld standards in building automation, electrical, UPS, HVAC, and life safety systems for data center.
- Maintained full system integrity to data center with zero downtime of mission critical services during base attack to support intelligence collection.
0-5 years of experience
- Monitored alarms on dedicated Insight Manager Server and resolved any hardware failures with vendors.
- Remotely connected to servers using incorporated ILO cards in them in order to troubleshoot.
- Utilize MS cluster utility to monitor Windows 2003 Clustered Environment Network resources.
- Troubleshoot offline VMware Client Virtual Services to meet uptime and operational needs
- Restored data from backup DLT tapes on ADIC Scalar System.
0-5 years of experience
Installed and supported equipment, moved equipment within and between the Chicago Data centers of Equinix Level 3 and Quest.
- Reconfigured cards in Cisco and Foundry switches.
- Racked and stacked and configured 10GB switches.
- Modified rack configurations, added and removed racks, racked and stacked servers.
- Designed Built, installed and configured Cent-OS servers, Dell, HP and others.
- Created configuration data sheets in MS Excel.
- Performed remote hands services.
- Complied with rigid data center security protocols.
- Perform emergency network and server support.
0-5 years of experience
Primary engineer for over a 100 physical and virtual F5 BIG-IP devices worldwide in five enterprise datacenters, hosting over 2000 applications
- Familiar with a variety of F5 hardware - BIG-IP 1600, 3900, 6900's, Viprion/Blade implementations, and F5 Virtual Editions.
- Implemented F5 APM to allow single sign-on for iOS devices, transporting x509
- Assisted in the design and implementation of F5 APM as a VPN solution, replacing Juniper VPN
- Responsible for planning and management of all F5 BIG-IP devices, including LTM, GTM, and APM upgrades with minimal downtime
- Implemented F5 GTM for over 300 sites using Topology based load balancing, which allows users to connect to the closest enterprise datacenter worldwide
- Ability to work with operations teams worldwide, providing Tier 3 support for complex issues
0-5 years of experience
Interacted with the IT community to coordinate implementation of new systems / networks
- Mapped 20,000sq ft data center from sub-floor building supports to roof air handlers.
- Performed Metrics on all aspects of data center raised floor for space availability, utilization.
- Scheduled and performed weekly, network, hardware installation, decommission, wire pulls.
- Scheduled Preventive Maintenance of data center above and below floor, switchgear, battery rooms, and generators.
- Managed workload assignments for a team of data center engineers.
- Managed vendor relations for data center Fire Suppression Systems, Power Systems, Air (CRAC's), Generator
- Maintained updates within the Configuration Management Database for 2,400 servers.
- Back-up to FM200 Fire Suppression System for Data Center and building life support.
0-5 years of experience
Built, upgraded, and configured custom ordered servers through complete cycle (hardware, OS installation, racking), spanning several different platforms (Windows, Redhat Linux, VMWare, Ubuntu) and configurations.
- Monitored, repaired, upgraded and downgraded servers.
- Monitored electrical, mechanical and emergency generator systems.
- Supported emergency response to server issues in a 7X24X365 enterprise environment.
- Troubleshot problems related to hardware, operating systems, middleware, and application layers.
- Supported VMware Virtual Infrastructure, and deployed VMware Infrastructure 4.0 in the environment and virtualized servers using P2V.
- Utilized incident management system to update, escalate and close customer support requests.
- Maintained documentation regarding Windows server configuration, operating procedures, and service records relating to Windows hardware and the VMWare environment.
0-5 years of experience
Provide on-site support for Merck's Global "lights-out" Data Center. Maintained 22 AS400 including the tape distribution and recall to Iron Mountain. Responsible for hardware installation, maintenance, and retirement of HP, IBM, & Compaq servers and Cisco routers and Nortel switches. Resolve networking issues including monitoring, performance testing, and upgrading networking components. Manage problem incidents and follow-up on all service disruptions.
- Lead migration projects to consolidate 90% of applications to Charlotte included all Class A applications.
- Coordinate vendor efforts to ensure uptime agreed upon with internal clients.
- Data Center champion for getting Backup and Storage procedures in place.
- Documented procedures for several Data technician duties.
- Responsible for incident and problem management for off-shift operations.
0-5 years of experience
- Provided onsite data center support for servers and application related issues.
- Supported Windows 2003 server platforms for application/E-mail access.
- Configured and deployed desktop and server hardware per client specifications.
0-5 years of experience
Configure, installed, and maintained servers, firewall, load balancers, rack mounted PDUs, and access switches.
Maintained and monitored critical infrastructure components including N+1 CRAC units, N+1 UPS units, 480 V
PDUs, 220 V PDUs, and 1.75 Diesel GenSet.
- Helped bring down SLA times for reboots and provisioning
- Worked 90 hours during "Snowpacalypse' to provide support to our customers
- Helped train other team members on Linux customizations
- Helped plan initial VMware implementations
- Ensured sanitization of over 22,000 HDDs
0-5 years of experience
Analyzing and resolving computer problems; built and upgraded systems; installed software; and performed general troubleshooting and maintenance for business clients.
- Configuring IBM printers series 3490's for the Payroll and Sales Department
- Organizing and implementing the design of the Data Center Local Area Network and physical Security Infrastructure
- Overseeing daily operations using the AS400 BPCS Batch processing system connected to a Tivoli scheduling system that ran all batch processing
- Performing backups, restores, and tape inject/eject using the Veritas 6.0 6.5 Netbackup system and Netbackup 7.0
- Monitoring and supporting TSO, CICS, IMS, DB2, VM users
- Assisting with AS/400 planning and managing the virtualization and migration of Applications into the new Data Center
0-5 years of experience
Troubleshoot, install, and configure: Linux, Sun Solaris, NT, and Windows 2000 operating systems
- Troubleshoot, install, and configure: memory, NIC, sound cards, power supplies, CPU's, RAID controllers, hard drives, floppy drives, and tape devices
- Flash the BIOS and configure remote access servers in (San Jose, CA & Dulles, VA) with pcAnywhere, Terminal Services, and Putty
- Minor administration on a daily basis and test new motherboards, RAM, and servers
- Answer any questions a client may have about their server
- Order rack space, network units, and IP's for new servers
0-5 years of experience
Tier 1 support, repair orders, racking and cabling of all network and server equipment. Decommission network and server equipment when indicated. Use of IP Soft, and other software to record and report all work.
- Major fresh project for Comcast Interactive Media, Complete and on time and on budget.
- Mapping out cable runs for a number of separate networks.
- Created pre-made staged cable trunks to allow for quick cutover.
- Installation of optical taps between all network equipment.
- Project successful and to the clients satisfaction.
0-5 years of experience
Configured and installed all servers and peripheral hardware in a mission critical high production data center
- Managed all cabling infrastructures, labeling schemes, and installed new initialized hardware for Hp350, 000 sq. ft.
- 24/7 on-call technician
- Rack and stack of all data center equipment, Patch panels, servers, switches
0-5 years of experience
Terminated new cat 5 and fiber cable runs.
- Received new server hardware from shipping, unboxed, added to inventory, setup ILO, installed new Linux Redhat, Fedora, SUSE, Mandriva and Caldera OS images, ran new cabling and racked server in new location.
- Assisted in tracking data center issues and keeping company servers alive and running.
- Understand how to debug network, hardware, and Linux OS related issues.
- Maintained inventory of equipment, records of equipment under warranty, tools, materials on hand and materials on order.
- Responded to service requests within service level response goals. Perform critical and non critical work orders and actively participate in the predictive maintenance program.
0-5 years of experience
Responsibilities include working in data centers and 1200+ telecom spaces throughout the University.
- Direct electrical and HVAC infrastructure projects
- Manage capacity measurements and statistics and calculate operational metrics such as PUE, DCIE
- Rack and stack, cabling and cabling infrastructure, troubleshoot hardware problems
- Handle system monitoring, reporting and control with Johnson controls Metasys(TM)
- Manage asset/space documentation with AutoCAD, OpenDCIM and spreadsheets
- Drive wiping and data destruction to DOD 5220.22-M specs
- Direct key and card access control/coordination for all telecom spaces
0-5 years of experience
Disassembled servers and examined hardware parts, such as motherboard, ram, hard-drives, and costumed the servers to customers need.
- Assembled and installed different servers according to specifications.
- Installed and troubleshooted different type of windows and linux operating systems.
- Keep hardware inventory and RMA damage and bad devices.
- Upkeep datacenter.
- Managed unrack and racked devices.
- Troubleshooted difficult connectivity.
0-5 years of experience
- Maintain AS400 backups using OS/400
- Maintain system backups using HP Data Protector Software.
- Assed Data Center processes, plans and services for management review
- Planned and coordinated initial network refresh for DC restructuring
- Created Capacity management documentation for KPI reports.
0-5 years of experience
Provide review of the Data Center infrastructure - architecture, processes and plans.
- Acts as a backup point of contact for high impact, large account issue resolution through escalation and management across multiple divisions of Trend Micro.
- Monitor and Operate Data Centers critical functions and facilities to meet or exceed Service Levels
- Record and maintain accurate incident and change records and logs.
- Conduct routine walkthroughs of local facility, correcting both appearance and functional imperfections
- Installation, termination, testing and labeling of all cross connects (cat5, coax, and fiber) in the Data Center.
- Moving and installation of cabinets and relay racks.
- Hardware installation including: shelves, power strips, rails, cable management, and customer equipment.
0-5 years of experience
Rack, stack, and terminate splitter/combiner arrays.
- Manufacture and test interconnection harness.
- Connect mulit-mode fiber harness to Juniper EX4550 switch, Cisco 10ks, and NSG modules.
- Create, and install cable runs between bays using standard structured cabling techniques.
- Create, update, and maintain documentation to include run, node, and service group lists.
- Work with Network Engineers to ensure compliance and functionality of newly created distribution networks.
- Work with local technicians on testing and cutovers for new equipment in a 24/7 environment.
0-5 years of experience
Solution implementer of data center technologies surrounding storage, virtualization, and computing.
- Develop customer designs and proposals for new technology integrations.
- Architect and deploy unified fabric solutions such as FlexPod designs.
- Conduct pre sales customer meetings and business requirements gathering.
- Work with technology vendors to deploy best of breed
- Keep up to date on products and solutions through self-study and hands on training.
10+ years of experience
Worked as Data center Technician, Data Center Operator, Help Desk, and Desk top support via telephone. Perform the day to day operations in data center with over 2000 users and 300 servers and includes the support of systems management, maintenance, and performance.
- Maintain systems constantly checking for error indicators, messages, failures, and peripheral malfunctions, resolving anomalies or escalating if necessary.
- Applied proven analytical and problem-solving skills to identify, diagnose and resolve system issues. Perform help desk support functions via telephone.
- Ensure data center security.
- Team lead and scheduling.
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