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0-5 years of experience
Awarded team captaincy for my outstanding production in the months of April – July and lead my team to an August – December victory.
- Consistently gained a 90% or above internal metric monthly performance indicator.
- Continuously surpassed company required 90% Daily Activity Report, which required making at least 300 dials and 2 student interviews.
- Conducted classroom visits to gain referrals for potential students and collaborated with the High School recruiting team on strategies to boost admissions.
0-5 years of experience
Conducted interviews daily with perspective students and advising on best career field to pursue.
- Coordinated appointments with potential students via incoming lead calls and personal developed leads
- Exceeded corporate goals consistently in the areas of appointment setting and closing resulting student enrollment.
- Provided assistance with faculty and college committee meetings; assessed and collected tuition and fees
- Achieved top percentile regarding student enrollments companywide. Additionally, functioning as team leader, supervised and trained a sales force of ten admissions representatives.
0-5 years of experience
Exceeded monthly enrollment expectations while operating in a compliant manner consistent with company code of conduct, state and accrediting body regulations, and the United States Department of Education.
- Acting team leader, mentored new and seasoned admissions advisors in satisfying enrollment expectations while meeting, maintaining, and exceeding assigned personal goals.
- Produced & analyzed production reports for team of up to 13 members.
- Conducted interviews and evaluated prospective students based on needs, desires, interests, qualifications, motivations, and commitments.
- Facilitated interdepartmental communications between Admissions, Financial Aid, Student Services, and Academics for the purpose of enhancing the Admissions Process and creating a positive team-oriented atmosphere.
- Responsible for advising and counseling prospective students over the phone.
0-5 years of experience
Responsible for developing relationships with prospective students which led to the attainment of specific goals related to application and enrollment.
- Cultivated relationships with prospective students through a variety of tasks including, but not limited to telephone calls and written communications
- Marketed the program with students and qualified them for enrollment
- Positively impacted potential students, guiding them through a process of career choices, educational options and enrollment procedures
- Participated in the development and execution of both short-term and long-term student recruitment strategy to ensure the company’s growth and profitability objectives are met
0-5 years of experience
Developed relationships with prospective students through a face to face interviewing process, set appointments, made an average of 300 outbound calls a day, closed enrollments.
- Conducted educational and motivational presentations to students for the purpose of influencing their decision to pursue higher education and potentially attend [company name].
- Performed duties such as giving campus tours, guiding prospective students through enrollment paper work and process, mentoring and encouraging students throughout their program completion.
- Met monthly admissions quota
- Exceeded expected lead generation goals.
- Maintained reports in order to track all activities and goals
- Manage lead flow to meet quarterly and weekly goals.
0-5 years of experience
Excelled early on as an appointment scheduler for the colleges campuses before transitioning
- Quickly thereafter began to recruit and encourage prospective students to use online higher education to prepare for a professional career.
- Offer support, guidance, and a sense of accountability throughout the enrollment process.
- Helped develop and implement new process strategies for success within admissions
- Circle of Excellence: Top Online Admissions Advisor: Aug. 2014, Sep. 2014, Dec. 2014
0-5 years of experience
Found and developed new customer base
- Achieved Employee-of-the-Year for the Southwest region – 2006, 2007 & 2008
- Exceeded monthly budget consecutively throughout duration of employment
- Coordinated new hire training
6-10 years of experience
Responsibilities included, but not limited to: answering phone calls, assisting incoming and prospective students, scheduling appointments with prospective students, conducting information sessions and guiding them through enrollments, and conducting campus tours
- Conducted individual and group information sessions about the school curriculum
- Assisted in the WASC, Accredited Commission for Schools
- Trained newly hired admissions advisors
- Successfully completed “Academy” courses for further employee training
0-5 years of experience
- Interviewed potential students and discussed their educational goals/options based on the prospect’s interests, needs, and desires.
- Worked with numerous departments to promote superior customer service as well as maintained monthly/bi-monthly metrics.
- Supported student enrollment, retention, and graduation of over 500 students by not only helping prospects with the application and financial aid process, but by consistently maintaining a trusting stable relationship while adhering to regulatory rules and guidelines.
- Maintained multiple spreadsheets for personal, team, and company wide metrics.
- Created student records and compiled all necessary paperwork for application submission.
0-5 years of experience
Hired as an Admissions Advisors and within 8 months promoted twice for exceeding goals and being one of the top producers in the Chicago metro that consist of over 60 admissions advisors
- Nominated and participated in the management training program (Ready Now) for future Directors of Admissions – only 4 advisors were selected in the Chicagoland area
- Consistently exceeding enrollment goals every 8 weeks by as much as 7%
- Train advisors on overcoming objections, conduct customer service trainings, recruiting high school students, facilitating high school presentations and effective student follow-up
- Assist in coordinating campus events including, open houses which has led to a 15% increased lead generation
- Establish partnerships with area high schools, community colleges and civic organizations, many of which were indifferent to DeVry prior to my association
- Manage inquiry activity in salesforce software
- Interview traditional aged candidates as well as non-traditional aged candidates for undergraduate and graduate programs for admission to the college
0-5 years of experience
Lead prospective students through KU’s array of flexible online undergraduate, graduate, and certificate programs and help them select the customized solution that best fits their personal career goals.
- Ranked #12 Advisor on Director of Admissions team in 2011.
- Awarded Most Valuable Admissions Advisor on Director of Admissions team in 2010.
- Advised/counseled students through the Admissions process, facilitated collection of all required Admissions documents relevant to the first term start.
- Maintained consistent contact with current & prospective students while operating within federal & state regulations.
- Facilitated communications between Admissions, Financial Aid, Academics & Administration for the purpose of enhancing the Admissions process.
0-5 years of experience
- Continually met or exceeded monthly and quarterly goals, positively impacting business results.
- Assisted with training new employees on company’s procedures and best practices; helped with assisting current employees with strategies to improve relationships with students.
- Positively impacted employee relations by including with student admission process for enhancement of students’ experiences.
- Recruited qualified candidates for college programs, including responding to inquiries, scheduling meetings and advising prospective students on suitable programs based on needs.
6-10 years of experience
Met every aggressive monthly quota post the initial two-month training period.
- Amongst the top three advisors for acquiring new enrollments out of 20 advisors for the last 12 months.
- Lead advisor for team of 14 advisors.
- Selected by senior leaders as a lead advisor to participate in monthly focus groups to identify process improvements for advisors.
- Provide training and coaching on best practices to peers regarding successful enrollment tools.
- Enrolled over 100+ students to the University each valued at $26,100.
0-5 years of experience
- Strong interpersonal skills, interviewed potential students for admission to on-campus degree programs.
- Established initial contact with potential candidates via phone and personally developed referral prospecting, motivating them to take a closer look at pursuing their education.
- Meticulous administration of Microsoft Access and internet based Leads database to document contacts with potential candidates and enrolled students. Completed enrollment applications flawlessly.
- Participate in retention efforts to maintain contact with active students until employed in their field of study
- Evaluated admissions materials submitted by applicants in addition to assessment/test results, and other qualifications, for the purpose of making admissions decisions.
- Demonstrated product knowledge, conducted tours of the campus and discussion of all degree programs.
0-5 years of experience
- Developed admissions financial strategies by estimating, forecasting, and aligning monetary resources; developed action plans, measured and analyzed results, initiated corrective actions, and minimized the impact of variances.
- Developed admissions organizational strategies by contributing information, analysis, and recommendations to strategic thinking and directions.
- Developed new and veteran admission advisors on directing conversations and transitioning from the conversation to closing the sale.
- Consistently achieves top 10% sales ranking by achieving the expected goals and objectives of a suite of quantitative and qualitative metrics.
0-5 years of experience
Generated an estimated $1.4 million in sales per year in 2011 and 2012
- Increased accounts by over 700 students from 2009 to 2014 in a difficult regulatory environment
- Top advisor in 2012 with a transfer to enrollment ratio over 10%
- Successfully brought 3 new products to market – MBA Healthcare Management, MBA Accounting, Bachelor’s of Gerontology Management
- Promoted to Senior Advisor in 2011
- Worked on advisory board to update and improve advisor scripts in 2010
- Performed after sales customer service for up to 50 active students simultaneously
- Led new hire training for incoming advisors assuring regulatory compliance
- Knowledgeable of over 40 associates, bachelors and master’s level degree programs
0-5 years of experience
Provided prospective students with pertinent information regarding academic degrees, career opportunities, admissions process, features, and benefits, costs and financial assistance via telephone, mail, outside contacts and personal interviews
- Serviced students for the duration of their program by assisting with the completion and modification of class schedule, providing academic advising, processing special requests, facilitating problem solving, and monitoring ongoing progress
- Utilized Customer Relationship Management (CRM) to manage and track leads
- Member of the student outreach committee for the NU Orange County region
- Ranked in the top 10 for admission advisors with the best student retention
- Top recruiter in Orange for two consecutive months in fiscal year 2008
0-5 years of experience
- Managed inquiries to achieve prompt contact for online division of the school.
- Conducted same day online interviews. Pursued qualified candidates for enrollment.
- Adhered to all state, and federal accreditation and institute rules and regulations regarding student recruitment.
- Achieve enrollment and start rate goals. Conduct all activities in accordance with the highest Ethical standards.
- Accurately forecasted projected new students on a periodic basis for Director of Admissions.
0-5 years of experience
Managed inquiries and made effective contact with prospective students via phone and or e-mail.
- Motivated prospective students to achieve their educational goals.
- Accurately and compliantly communicated the schools features, benefits and programs to prospective students.
- Professionally assisted prospective students through process in accordance with all applicable school policies and procedures, and in compliance with all accrediting and Department of Education standards and requirements.
- Assisted prospective students in completing the necessary paperwork to enroll in educational programs.
- Inputed all contact activity into database management system in a timely and accurate manner.
- Consistently achieved the expected goals and objectives as defined for the Admissions Advisor position.
- Traveled and attended college/career fairs throughout Colorado.
0-5 years of experience
Network and develop professional relationships with potential and enrolled students to generate personally-developed inquiries
- Completed Admissions certification and sales training to effectively promote traditional and unique programs at DeVry
- Screen 20-50 potential student applicants weekly by phone and schedule campus interviews
- Conduct individual interviews to assess prospective students and provide education on various opportunities at DeVry
- Handle appointments, interviews and applications in a professional and timely manner
- Organize and prioritize registration tasks to ensure accuracy and efficiency for new student enrollees
- Regularly achieves performance targets with prospective student outreach and enrollment
- Adhere to all laws and regulations governing student recruitment activities and the DeVry Code of Business Conduct and Ethics
10+ years of experience
Conduct consistent outreach to prospective students via phone, e-mail, and mail to ensure that they have the potential traits, and financial wherewithal to successfully graduate, contributing to overall university enrollment goals
- Perform personal interviews for graduate, undergraduate, and high school students reviewing a candidate’s academic background and goals, and educate the prospective student on the features and benefits of career-oriented programs
- Network and develop professional relationships to generate personally-developed inquiries
- Provide quality academic services by collaborating effectively with Academic Deans, Financial Aid, Student Central, Registrar and fellow Admissions advisors
- Meet performance targets per session by maintaining a weekly average of setting 6 appointments, meeting with 4 interviews and processing 2 applications (Averaged 75 dials per day to maintain the top 25% amongst peers)
- Adhere to compliancy laws and regulations governing student recruitment activities
- Coordinate and assist in events from start to finish such as Open House and Student Orientation
- Participate in Live Well Committee and Campus Employee Event Planning
0-5 years of experience
Supported and enhanced campus-wide recruitment and admissions performance
- Gathered, synthesized, and leveraged student data to drive decision-making processes
- Interfaced with students and parents in enrollment, program selection, registration, and counseling
- Recruited, trained, mentored, and led five advisors against aggressive performance metrics
6-10 years of experience
- Focused on building ongoing relationships with students and colleagues, creating a student-focused atmosphere and providing amazing customer service.
- Responsible for high-volume outbound calls to contact students on a daily basis.
- Interviewed students to determine needs, desire and motivation for pursuing their education.
- Partnered with other departments to assist students through the admissions process in a timely manner.
- Excelled in self-evaluation regarding interview techniques; reached out to mentors in order promote continuous improvement.
- Teamed up with colleagues to create a productive team environment in which we coached one another and pushed each other to excel.
0-5 years of experience
Responsible for maintaining positive sales growth through exceptional phone skills and customer service standards
- Manage inquiries to achieve prompt contact and performance activity
- Secure all new inquiries (Personally Developed Leads) by directly asking phone and in person contacts about referrals of others who would be interested in the college’s programs
- Schedule and conduct interviews, pursue qualified candidates for enrollments, and determine appropriateness of candidates for Admissions based upon career goal compatibility
- Accurately and completely portray college educational programs, take all students on a tour of the campus, and explain the features and benefits of the school to determine that college is a good fit
- Consistently conduct follow-up with all applicants to ensure successful matriculation and also assist other departments and personnel with data collection and problem solving
- Participation in appropriate recruitment and enrollment activities including, open houses, regional presentations, training sessions, orientation programs, career days, etc
0-5 years of experience
Conducted personal interviews to qualify candidates and to explain academic programs and evaluate the needs of each student
- Advised students in program selection, test counseling, registration, etc.
- Utilized extensive knowledge on GI Bill, Vocational Rehabilitation, Military Tuition Assistance, Yellow Ribbon Program and other military educational benefits
- Facilitated and participate in team building activities and work/life balance initiatives
- Was individually selected to join specialized Military Admissions team based on high performance and outstanding work ethic on the non-military admissions team
- Adhered to compliance laws and regulations governing student recruitment activities as well as DeVry Business Code of Conduct and Ethics
0-5 years of experience
- Scheduled appointments and interviewed prospective students
- Provided tours during first campus visits
- Recruited and finalized enrollment during first potential students’ visit
- Generated referrals and implemented various marketing materials for open house to generate new enrollment/sales
0-5 years of experience
Provides excellent customer service to students through application and enrollment process
- Conducts personal interviews to qualify candidates and to explain academic programs
- Advises students in program selection, test counseling, registration, etc.
- Assess prospective students to ensure they have the potential, traits, characteristics and financial ability to be enrolled within Chamberlain College of Nursing
- Screen potential applicants by conducting interviews and develop relationship with prospective student on a daily basis
- Provide general customer service to students throughout enrollment until graduation
0-5 years of experience
Advise students on the graduate degree programs offered by the University
- Counsel and Interview students for Admission for the program that best fits their needs
- Make 100 to 200 phone calls daily to screen potential students interested in graduate school by conducting in depth interviews
- Develop progress notes on the sessions conducted with the prospective student
- As the initial contact, help the student fulfill requirements needed to be acquired in order to be admitted to the University
- Evaluate Transcripts for exemptions and waivers for courses and administer placement test for potential students
- Guide the student through the Admissions process at the University by collaborating with Student Finance, Registrar, and other departments at the University
0-5 years of experience
Admissions Advisor interfaces with prospect students in support of their decision to attend school
- Conduct interviews with prospective students; evaluate needs and qualifications for student enrollment, achieving objectives.
- Effective verbal communication, presenting information regarding school and tuition programs.
- Computer proficient in organizing and managing student information for new student processing and orientation.
- Achieve monthly enrollment objectives through consistent continuous pipeline development through setting appointments, interviewing the students, facilitating and processing the enrollment, setting expectations and student orientation.
- Partners with departments outside of Admissions to ensure student service.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
