Admission Clerk Resume Examples

Admission Clerk

• Guided students to the correct resources to assist them in meeting their admissions needs
• Assisted students in the admissions office by answering their questions regarding admissions application timeline and deadlines
• Ensured superior customer service by providing a prompt and friendly greeting to all guests of the admissions office
• Received and directed incoming phone calls to key staff members who could answer students questions or provide support to meet their needs

Admission Clerk/on-call Supervisor

Registering and admitting patients to hospital and ER

• Complete Physicians' Orders
• Scheduling patients
• Verify Insurance Information
• Provider customer service to members and providers
• Provide benefit and claim information
• Process premium payments
• Supervise a team of 14-18 agents (provide coachings, QA, and game plans for improvement)

Admission Clerk

• Provide Professional, courteous, and friendly customer Care while maintaining the highest degree of confidentiality.
• Perform a variety of non-compliance duties in support of a very busy Emergency Center.
• Manage medical records of patients in accordance to HIPPA.
• Direct patients, registration, scheduling, phone management and insurance verification.
• Cash Balancing: Ensure that patients pay their balance at time of service and/or make financial arrangements.
• Review patient's medical records and confer with physicians and other medical providers to gain complete understanding of the patient's needs.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Receive and route messages or documents, such as laboratory results, to appropriate staff.
• Work in a team-oriented and collaborative environment.

Register/admission Clerk

Greets patients via phone and in person

• Prepares patients for health visits by directing and /or accompanying them the examination room
• Maintains a healthy relationship with patients and team members
• Verifies patient information
• Performs administrative duties /functions
• Verifies insurance to execute admissions, transfer and discharges
• Verified patient copays for the emergency room and Physical therapy
• Verifies physicians' referrals as needed
• Operates Razor and Evident Computer System
• Serves in other capacities such as data entry clerk and receptionist
• Adheres to policies and procedures of the facility