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Dental Receptionist Resume Samples
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Candidate Info
years in workforce
years at this job
High School Diploma
Radiology
Dental Receptionist
Greeted patients and assisted patients in completing all necessary forms and documentation
- Answered and managed incoming calls, route calls take or delivered messages
- Scheduled patients appointments, filled in cancellations and no shows
- Provided daily appointment schedules to the appropriate staff
- Verified patients insurance and prepared claim forms for dental insurance
- Informed patients of financial treatment plan options, collected and receipted payments from patients at time of treatment
- Assisted in dental chart preparation prior to patients appointments
- Provided oral health education for patients and caregivers as directed by the dentist
Candidate Info
years in workforce
years at this job
Dental Receptionist/supervisor
Meet and greet patients upon arrival
- Answered heavy volume of telephone calls and collected co-payments
- Registered, translated and provided new patients with applications
- Called patients to confirm scheduled appointments
- Assisted dentist with translation for Spanish speaking patients
- Called insurance companies to verify eligibility status
- Supervised five receptionists on day to day activities
Candidate Info
years in workforce
years at this job
High School Diploma
Bachelor of Arts
Dental Receptionist
Greet all customers in a pleasant manner and assisted them in all their queries
- Coordinate with the supervisor to ensure the customer given optimal services
- Managed all phone calls and scheduled appointments/meetings
- Maintained the records of the customers with the necessary personal information
- Ensured that the work space is always clean
- Prepared records of all the charges and payments received from the clients collected fees for all non covered insurance case
Candidate Info
years in workforce
years at this job
Graduate Studies
Dental Receptionist
Managed relationships with clients
- Organized schedule for the doctors and hygienist
- Submitted payments for billing while analyzing and solving issues
- Addressed old accounts receivable with customers for payment options
- Implemented and trained coworker on Eaglesoft dental program
Candidate Info
years in workforce
years at this job
Dental Receptionist
Transmitted correspondence and medical records by mail and fax.
- Maintained medical records, technical library and correspondence files.
- Interviewed patients in order to complete documents, case histories, and forms such as, intake and insurance forms.
- Scheduled and confirmed patient's appointments using Softdent.
- Completed insurance and other claim forms.
- Established patient's eligibility using DentaQuest portal.
- Answered office phone with multiple lines.
- Answered patient questions and concerns.
Candidate Info
years in workforce
years at this job
Dental Receptionist
Greeted over 200 patients on a daily basis and visitors to the office by welcoming them, in person and via the telephone.
- Prepared the required paperwork, and notified appropriate personnel of patient's arrival.
- Confirmed appointments, and pulled charts for the succeeding day.
- Scheduled impending appointments.
- Insurance verification.
Candidate Info
years in workforce
years at this job
High School Diploma
Dental Receptionist
Answered multiple phone line system, along with scheduling appointments
- Meet and greet patients info and updating data for personal and insurance
- Received and posted payments along with billing insurances for treatments rendered
- Arranged financial plans with patients and their treatment plans
- Created liaison on patient's behalf with insurance verification
- Conducted strong customer service protocol for front desk operations
- Inventoried office supplies with established vendors and sales' persons
- Trained new office personnel arranged office meetings
Candidate Info
years in workforce
years at this job
Dental Receptionist
Coordinate all scheduling through computerized systems
- Answered phones calls and communicate messages
- Arranged referrals and finalized mandatory referral correspondence
- Coordinated, create and maintained files for patients, data entry, and billable insurance claims
- Collect, sorted and distributed mail
- Collect visit fees from patients as required
- Communicate with patients to confirm appointments and test results as directed by dentist.
- Translate for Spanish speaking patients.
Candidate Info
years in workforce
year at this job
Clinical
Dental Assistant/dental Receptionist
Greeted and seated patients and was responsible for updating health history records.
- Learned to work with and utilized Dentrix software for practice management.
- Participated in four-handed dentistry, including mixing materials and passing instruments.
- Experienced in preparing patients for x-rays, mounting patients, taking x-rays and developing films.
- Prepares and maintains dental instruments, supplies and equipment.
Candidate Info
years in workforce
year at this job
Business
Dental Receptionist/office Manager
Greeted patients, obtained patient insurance verification and updated patient information
- Scheduled appointments and referrals
- Responsible for answering multi-line phone, billing, invoices, and pharmaceutical sales
- Assisted in all aspects of maintaining patient care including x-rays
Candidate Info
years in workforce
years at this job
Clinical
Dental Receptionist
Responsible for greeting patients and assisting patients with registration paperwork or changes in information.
- Review patient health history records and update as necessary.
- Responsible for reviewing dental fee tickets and ensuring procedures are billed properly.
- Ensure that patients are aware of billing and collection policies prior to booking major procedures.
- Review payment plan options with patients, collect required copayments and perform collection activities.
- Manage daily patient schedules for three dentals hygienists, to maximize bookings and minimize downtime.
- Responsible for answering incoming calls and providing a positive environment while dealing with questions.
- Initiate contact with patients for missed appointments, fees, and follow up procedures.