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Additional Dentistry Resume Samples
Dental Office Manager Resume Samples
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0-5 years of experience
Responsible for the daily operations of two Dental Facilities to include 16 team members comprised of Dentists, Hygienists, Clinical and Clerical personnel
- Increased production at or above 200%
- Prepared accurate documentation to report to HRSA for government funding
- Coordinated scheduling HIV patients awarded over $200,000 in grant monies for dental treatment, prepared treatment plans for approval and processed billing statements for reimbursement
- Conducted monthly team meetings and training for all staff members to include software upgrades
- Created tracking codes for Quality Indicators and Quality Assurance presented to the Board of Directors as well as inter-facility departments to include Diabetes, Wellness, Mental Health and Medical
6-10 years of experience
Successfully managed a team of two hygienist and two assistant
- Trained, and mentored staff to ensure smooth adoption of new Dental software program
- Demonstrated ability to lead and motivate outstanding Dental care team
- Ensured HIPAA compliance performed monthly inventory, and maintained office receivable
- Politely answered phone, schedule, and confirmed office appointments
- Completed OSHA and HIPAA compliance training
10+ years of experience
Oversaw daily operation of the practice, assisted the doctor in selecting new staff members, trained personnel and interns
- Oversaw meetings, conducted performance reviews, and addressed employee concerns
- Processed and reconciled payments, verified insurance benefits, scheduled appointments, collected copayments and scheduled appointments
- Reviewed accounts receivable and payable, ordered office supplies
- Maintained office CE credits, CPR renewal, and seminar schedules
10+ years of experience
Oversaw daily operation of the practice, assisted the doctor in the selection of new staff members and training of personnel and interns
- Oversaw meetings, conducted performance reviews, and addressed employee concerns
- Processed and reconciled payments, verified insurance benefits, scheduled appointments, collected copayments, presented patient treatment plans and answered telephones
- Reviewed and addressed accounts receivable and payable, ordered office supplies
- Maintained office CE credits, CPR renewal, and seminar schedules
0-5 years of experience
Communicated with patients for appointments and conducted follow up calls and letters
- Reviewed treatment plan in detail and costs associated with each procedure
- Coordinated with insurance companies regarding insurance claims and reimbursements
- Established and maintained patient recall to cultivate relationship and continuity of services
- Processed bi-weekly staff payroll and managed accounts receivable
0-5 years of experience
Managed a team of four associates responsible for all administrative and clerical tasks of the Dental office.
- Maintained the daily operations and revenue enhancements necessary to keep a competitive Dental office viable.
- Responsible for administering trainings and orientations to new employees, providers and administrators.
- Managed the daily "queue" of calls and patient appointments.
- Present and prepare appropriate communication materials to disseminate at conferences and trainings.
0-5 years of experience
Responsible for overseeing office staff, morning huddle meeting and biweekly payroll.
- Scheduled, confirmed appointments, 6 month recalls, and insurance verification medical and dental.
- Process insurance claims, collected co-payments, posted EOBs and patient payments.
- Contacted insurance companies on outstanding medical and dental claims.
- Submitted pretreatment estimates to insurance companies prior to patient treatment.
- Reviewed patient treatment plan and set-up financial arrangement with patients.
- Handle patient billing issues, printed monthly patient statement, and A/R report.
- Closed out at the end day, printed daily reports, and daily bank deposits.
6-10 years of experience
Supervised staff and oversaw daily office operations
- Payroll, accounts payables/receivables
- Developed and enforced office policies
- Responsible for the overall achievement of Production and Collection targets
- Presented treatment plans and assisted patients in making financial arrangements
- Held monthly team building meetings
- Ensured proper scheduling of doctor and hygiene schedules
- Ordered office supplies and maintained clinical inventory
0-5 years of experience
Supervised the duties and responsibilities of all other staff members in the office.
- Analyzed the need for resources and used the available resources to the fullest.
- Accountable for overseeing payroll of employees including vacations and leaves, etc.
- Assigned tasks to subordinate clinical personnel.
- Hired required professionals, such as, part time, full time, or on a contract basis, for the different job opening that were available in the office.
- Controlled and managed the expenses of the office.
- Assured that the dental office stayed up to date with the latest laws and regulations regarding the dental office.
6-10 years of experience
Maintain daily appointment schedules for one dentist and two hygienists using Softdent software
- Keep cost of doing business down through careful supply management, diligent scheduling procedures, and prompt billing in order to maintain current fee schedule
- Receive patients and ensure their comfort and satisfaction with office visit
- Process insurance claims ensuring timely submission for company or patient compensation
- Manage files, reports, billing of copays, deductibles, and outstanding balances
- Assist patients in understanding their dental benefits
- Process telephone credit card and electronic payments
0-5 years of experience
- Opened and Closed dental practice 5-6 days a week
- Confirmed 6-8 daily appointments and verified insurance benefits
- Maintained social media presence for effective sales and marketing of private business
- Train newly hired receptionists and assistants
- Organized and handled 500-700 patient charts containing privileged information
- Deposited checks weekly and collect daily payments via credit/check/cash
0-5 years of experience
Manage 15+ employees while maintaining a steady patient flow
- Cross check all patient information correctly inputted in electronic patient file
- Conduct weekly training with front/back staff to ensure patients are provided with quality customer service
- Reassure all office supply orders were completed to be able to provide excellent care to all patients
- Assist front desk with patient check in when needed
- Handle any patient concerns or complaints
- Assure that all patients leave with a great experience and happy with the care and treatment they received
0-5 years of experience
Verified patient's insurance, posted payments, and reviewed outstanding claims.
- Charged out patients daily and collected payments accordingly.
- Contacted patients with outstanding balances to discuss options.
- Created referrals to Specialists and followed up with patient's care.
0-5 years of experience
Educated patients with clear and concise treatment plan presentations.
- Committed patients to begin treatment.
- Maximized case acceptance to meet sales goals.
- Provided support and service to patients to enhance their experience and promote retention.
- Responded to key performance indicators to ensure practice success.
- Staffed and motivated the office team for optimal practice performance.
0-5 years of experience
Performed all duties involved with scheduling and confirming appointments.
- Discussed payment plans with patients and responsible for collection.
- Submitted authorizations and rescinded claims to insurance companies.
- Verified insurance eligibility and processed some account receivables and payables.
- Responsible for implementing administrative changes to expedite the running of the front desk more smoothly.
- Trained new personnel on Dentrix and company procedures.
0-5 years of experience
Greet and register patients then give them reservations according to treatment plan
- Answer and resolve any inquiries from patients and/or other dental offices
- Verify benefits, process dental claims, and track them for payments from insurances.
- Remind patients of upcoming dental reservations via phone and email along with their calculated estimates for their next treatment
- Receive and submit payments from patients and insurances
- Order and replenish supplies as needed
0-5 years of experience
- Directed the merging of two dental offices, bringing two management and clinical teams together
- Responsible for accounts receivable, accounts payable, and daily deposits
- Offered & arranged payment plans as needed for patients
- Insurance verification, e-claim processing, including digital x-ray attachments and perio charting
- Allocated monthly billing to patients
- Coordinated coverage for hygienists and assistants
- Distributed patient cases to labs and documented cases received
- Scheduled and confirmed patient appointments, responded to patient questions and concerns, assisted with heavy call volume.
- Extensive experience using Dentrix G-5
6-10 years of experience
Managed all office operations for this busy dental practice.
- Administered accounts payable and accounts receivable functions.
- Processed insurance claims both electronically and manually.
- Greeted patients and coordinated scheduling.
- Coordinated lab pick-ups and deliveries.
- Maintained optimal supply levels.
6-10 years of experience
Ran the day to day operations of a dental office.
- Was a liaison between the doctors and the staff.
- Manage insurance filings and patient collections.
- Responded to patient complaints in a manner which results in a satisfied, returning patient.
- Worked with the hygienist to start a protocol for patient recall.
- Hiring, job ad placements, screening resumes, interviewing and recommendation of candidates.
0-5 years of experience
- Developed payment plans for patients
- Balanced accounts receivable and payable
- Administered patient billing
- Input patient data for dental billing and scheduling into Easy Dental program
- Maintained accounts and patient charts
- Communicated with major New Jersey dental insurance companies to negotiate
- Made phone calls for dental billing and scheduling
0-5 years of experience
Responsible for providing management to busy dental office
- Acted as dental assistant when necessary
- Assisted with advertising / marketing efforts
- Preparing equipment and developing x-rays
0-5 years of experience
- General supervision of staff including teaching and guiding the front desk on specific protocols
- Hiring/firing and annual reviews of all employees
- Negotiated fee’s with dental insurance companies and other vendors
- Tracked income for the practice and contacted patients with outstanding balances
- Recognized employees that did a good job, or that a patient commended an employee
0-5 years of experience
Manage the daily operations for three Dental sites.
- Work with the Dental Director to oversee implementation of short and long-term work plans and objectives.
- Oversee and approve dental/ office supplies and maintain adequate inventory based on clinic volume.
- Monitor monthly supply expenditures against the budget for the Dental department.
- Assist in recruiting, hiring, orientation, development, training and evaluation of staff.
- Develop guidelines as appropriate to improve clinic flow and the work-breakdown structure.
- Manage staffing levels at each site in accordance with patient volume.
- Manage the daily reporting of appointments, visit goals, and time and attendance for the Dental department.
- Perform quality control audits as directed by the Dental Director.
0-5 years of experience
Managed patients and appointments
- Managed the payroll
- Handled the patient forms, billings and insurance claims
- Developed growth of the office through marketing and advertisement
0-5 years of experience
Performed Administrative and Office Management duties.
- Verified Insurance and EOB reviews, processed all insurance claims
- Posted all daily charges and payments including patient cash payments and insurance payments
- Completed payroll timesheets for all staff including back office staff and technicians
0-5 years of experience
- Checked patient charts for previous diagnosis and pending treatments
- Conferred with customers by telephone or in person to provide information
- Resolved customers service or billing complaints
- Verified authorizations from various insurance companies