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Wireless Technician Resume Samples
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Candidate Info
years in workforce
year at this job
Computer Information Systems
Computer Information Systems
Wireless Technician
Professionally installed and upgraded wireless cellular repeater systems for major companies along the eastern coast of the United States.
- Read and followed building codes, fabricated Fiber Optic cables, and installed plenum rated and non-rated cables throughout companies for Sprint/Nextel and Cingular networks.
- Worked closely with network engineers to program bi-directional amplifiers (BDA) to optimize cellular coverage throughout organizations.
- Created and designed propagation models to show estimated signal strength throughout the proposed coverage areas based upon server antennas being located within the model.
- Tactfully and professionally communicated with clients and ensured that their needs and concerns were met in a timely manner.
- Installed and programmed CDMA and IDEN Networks to better suit the client's needs.
- Made certain that all diagrams and building codes were followed properly and professionally, to certify that client's safety and warranties were regarded.
- Swept system for total flatness; maintain constant levels through proper balancing of the amplifiers and nodes according to technical specifications.
Candidate Info
years in workforce
years at this job
Phlebotomy
Csr/wireless Technician
Helping existing as well as new customers in the purchase and selection of services and products.
- Processed customer bill payments effectively and answered basic questions regarding customer's service.
- Communicated with customers effectively providing them information regarding products, services, equipment usage, billing procedures and feature functionality.
- Maintained clean retail work area and professional presentation.
- Performed back office duties effectively including accessory stock, inventory and repairs.
Candidate Info
years in workforce
months at this job
Liberal Arts
Psychology
Roll And Spanish Honors Society
Wireless Technician/customer Service Representative
Effectively created, developed, and managed relationships with customers to cater to their Verizon Wireless needs.
- Maintained a positive, courteous attitude while solving customer issues and complaints regarding their wireless products and services and provided outstanding resolutions for customers.
- Educating customers on new and older products and assisted with determining which mobile device best fits their needs.
- Daily device troubleshooting, navigating customers confidential account information.
Candidate Info
years in workforce
month at this job
Wireless Technician
Installed wireless systems on towers up to 500' which included Alvarion, Smart-Bridge, Mikrotik, Tsunami, Quick Bridge, and other types of wireless products
- Over the phone technical support for Smart Bridge and Alvarion products (nationwide),
- Provided in home and over the phone technical support for wireless and dial up customers.
- Programmed and installed routers and radios.
- Implemented new wireless technologies to overcome interference issues.
Candidate Info
months in workforce
months at this job
Government
Communication And Public
Wireless Technician
Climb towers daily to install or update new antennas, radios and other devices as needed
- Geographically experienced across several states
- Responsible for testing existing technology before and after completion of site
- Properly support, assemble and activate new technology from top to bottom of tower
- Continuously communicated between crew, NOC's, providers, inspectors etc. of industry
- 98% efficient on SLA's
- Consistently cut projected site completion time by at least 50%
Candidate Info
years in workforce
years at this job
High School Diploma
Wireless Technician
Installed and integrated [company name] wireless systems using radio frequency diagrams for ATT.
- Appointed as project leader for teams of 2-6 technicians through all cell site upgrade phases including equipment installation, cable testing with Anritsu Site Master and site quality assurance.
- Performed cell site maintenance involving emergency generators, batteries/power equipment and coax cabling.
- Crew lead for AT&T new site builds. Installed power plant, battery backup, 6601, all RRU radios, fiber, power, and coax leads.
Candidate Info
year in workforce
year at this job
Business Management
Business Management
Wireless Technician/ Technician Mentor
Provided detailed information to customers regarding warranties, insurance coverage, billing and payment options
- Resolved technical issues such as phone reprogramming, software updates, and data transfers
- Assisted customers in purchasing quality accessories for mobile devices
- Promoted to the position of Technician Mentor
- Attended Mentor training and completed an assessment test for Territory Manager approval
Candidate Info
years in workforce
months at this job
High School Diploma
Wireless Technician
Designed, planed, established, and optimized wireless networks.
- Lead and supervised teams of up to 8 personnel.
- Provided technical assessment of requirements and definition from conception to launch.
- Monitored and analyzed statistical and drive test data to improve system performance indicators.
Candidate Info
years in workforce
months at this job
High School Diploma
Wireless Technician
Designed, planed, established, and optimized wireless networks.
- Lead and supervised teams of up to 8 personnel.
- Provided technical assessment of requirements and definition from conception to launch.
- Monitored and analyzed statistical and drive test data to improve system performance indicators.
Candidate Info
years in workforce
years at this job
Wireless Technician
Installed Ericsson LTE 6301 cabinets as a customer for Pinnacle contracting to Metro PCS in their NH, MA, and RI markets.
- Worked on removal of a breaker distribution fuse board and reinstallation of the BDFB with DC Propower at the Quest CO in Boston, MA.
- Installing T-1 spans for at&t mobility Ericsson 3601/3602 CDMA cabinets with SAI Communications throughout NH, MA, ME and VT.
- Install and turn up microwave radios for at&t mobility with SAI Communications.
- Install and turn up -48Vdc rectifiers with battery back-up for at&t mobility Ericsson 3601/3602 CDMA cabinets with SAI Communications.
- Install and turn up of Force 10 Wide Bank 28 3/1 DACS for at&t mobility UMTS with SAI Communications.
Candidate Info
years in workforce
year at this job
Computer Engineering
Satellite and Wireless Technician
Installed and maintained TV satellite and wireless equipments on customer premises
- Used test equipment and measuring devices to troubleshoot and repair
- Trained customers on how to effectively use satellite and wireless devices
- Reviewed and interpreted service orders and circuit diagram
Candidate Info
years in workforce
years at this job
CDMA Wireless Technician/site Team Leader
Chosen as first person out of 50 in America to install new 3031 BTS's.
- Trained and coached contractors and customers on new systems.
- Maintained systems which resulted in only tech to achieve a no outage situation.
- Achieved key performer status for Verizon, Sprint, Cricket, and U.S. Cellular.
Candidate Info
years in workforce
year at this job
Business Management
Wireless Technician - Engineering Operations
- Responded to cell site outages and malfunctions to perform corrective maintenance on a rotational 24 hour by 7 day a week basis.
- Ensured that network performance quality meets and exceeds customer expectations as designed by engineering.
- Maintained Lucent EDRUs and ARCUs that enhance TDMA used to allocate frequency bandwidth to users, in order to permit many simultaneous conversations.
- Project managed the implementation of design engineering projects by interfacing with Cingular engineering and outside vendors.
- Managed a geographical zone of cell sites, buildings, and antenna systems with a team consisting of Network Operations, RF Engineering, System Performance, Real Estate and Construction.
- Interfaced with and provided recommendations to network, equipment, and maintenance engineering in regards to system performance, service coverage, and equipment problems attributed to the equipment provider's design or manufacture.
Candidate Info
months in workforce
months at this job
Associate of Science
Wireless Technician
- Provided customer service and technical support to customers on all computer platforms by phone, email, or any other method necessary.
- Assisted users with configuration and access problems through active troubleshooting and directed customers to online resources.
- Installed and maintained a wide range of wireless internet access equipment in very diverse settings.
Candidate Info
months in workforce
months at this job
Wireless Technician
Operated on a computerized cash register.
- Assisted customers with merchandise inquiries and sales transactions.
- Assisted customers with cellphones, contract plans and accessories.
- Demonstrated excellent customer service skills.
- Arranged new items on display and created visual impacts.
Candidate Info
years in workforce
years at this job
Wireless Technician
- Ran extensive RF tests on new wireless sites and repaired issues found
- Installed and configured radio and network components in ground cabinets
- Resolved emergency outages involving microwave backhaul, WiMAX, and networking equipment in a network with over 250 sites
- Lead tower crews with troubleshooting, repair and installation issues
Candidate Info
years in workforce
months at this job
Associate of Arts
Wireless Technician
Responsible for integration, call testing, and troubleshooting of Ericsson WCDMA equipment for AT&T.
- Integrated 2nd, 3rd, and 4th carrier equipment.
- Integrated 35 sites in the Atlanta area.
- Proficient in using software applications such as: HyperTerminal, WS FTP Pro, and Cesar FTP, and Element Manager.
- Advanced ability and knowledge of troubleshooting hardware and software issues.
- Troubleshooted RSSI and VSWR issues.
Candidate Info
years in workforce
years at this job
Information Systems Candidate
Wireless Technician
Provided troubleshooting and analysis of microwave, analog, CDMA, and Motorola equipment
- Served as a one-stop-shop for cell site customers
- Notified customers of issues and repair options, and ensured authorization to complete work
- Completely rebuilt a cell site due to damage from lightning strike
Candidate Info
years in workforce
year at this job
Science
Wireless Technician
Facilitate training for multiple government agencies to operate, diagnose, and repair our products.
- Perform bench testing including but not limited to real world scenarios on a stationary platform as well as mobile and airborne platforms.
- Created various test plans for Wi-Fi, WiMAX, LTE, and cellular radios.
- Assisted with the radio design team with the placement and functionality of HPAs, TRMs, GPS, and DSPs.
- Conducted extensive testing of all new radio hardware and ds software, optimizing RF performance.
- Supported engineering department to help diagnose and re-create customer trouble tickets.
- Provided customer training and demonstrations.
- Responsible for coordinating all repairs of our equipment including hardware and software upgrades.
- Obtained a TC/SCI security clearance.
Candidate Info
years in workforce
year at this job
Wireless Technician
Facilitate training for multiple government agencies to operate, diagnose, and repair our products.
- Perform bench testing including but not limited to real world scenarios on a stationary platform as well as mobile and airborne platforms.
- Created various test plans for WiFi, Wimax, LTE, and cellular radios.
- Assisted with the radio design team with the placement and functionality of HPAs, TRMs, GPS, and DSPs.
- Conducted extensive testing of all new radio hardware and dsp software, optimizing RF performance.
- Supported engineering department to help diagnose and re-create customer trouble tickets.
- Provided customer training and demonstrations.
- Responsible for coordinating all repairs of our equipment including hardware and software upgrades.
- Obtained a TC/SCI security clearance.
Candidate Info
years in workforce
years at this job
High School Diploma
Cellular Wireless Technician
- Contributed technical, customer, and sales support in a Verizon Wireless retail location.
- Provided hardware and software support for smart-phones (including Blackberry, Droid, Windows, and Apple) and mobile devices (including laptops, tablets, and usb modems).
- Meet quota for non-commissioned up-selling of accessory equipment and enhanced features.
- Programmed, troubleshooted, and tested cell phones and equipment.
- Instructed customers on proper use of cell phones and equipment.
- Provided direction, training, and support to other associates.
Candidate Info
years in workforce
years at this job
Mechanical Engineering
Wireless Technician
Installed radio antennas to provide local internet service at residences and small businesses.
- Set up a small network.
- Installed CAT5E cabling from the radio antenna to the interior of the building.
- Troubleshot and maintained existing systems.
- Assisted with work on the distribution towers.
Candidate Info
years in workforce
months at this job
Music Theory & Classical Guitar
Mechanical Engineering
Wireless Technician
Installation and repair of wireless equipment on all types of buildings and towers
- Configuration of Ceragon, Hughes, DragonWave &Trango radios
- Working knowledge of microwave radio, antenna, and radio transmitters/receivers
- Responsible for cable runs from rooftop to customer handoff
- Extensive knowledge of wireless licensed and unlicensed frequency plans
- Ability to terminate all Telco mediums (twisted pair, cable, coax and fiber)
- Responsible for working a 24 hour -7 days on call rotation for outages and maintenance
- Working knowledge of basic hand tools, mechanical equipment, and electro-mechanical equipment
Candidate Info
years in workforce
years at this job
Electronics
Wireless Technician
- Diagnosed and repaired cellular phones.
- Selected to oversee operations of new GSM division.
- Implement new processes and procedures for GSM division.
- Provided training to new technicians and line workers.
- Organize six sigma projects to reduce scrap.
Candidate Info
years in workforce
years at this job
Wireless Technician
- Installed and integrated numerous CDMA and LTE cell sites
- Performed upgrade and troubleshooting support for wireless customers
- Lead technician on Verizon Wireless 4G LTE project
- Advanced knowledge of carrier adds and internal upgrades
- Assisted on Sprints multimode upgrade project
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