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Unix Production Support Resume Samples
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0-5 years of experience
Managed 23 engineers engaged in UNIX and NT administration and maintenance.
- Developed programs to facilitate SAS70 regulatory audits.
- Implemented executive support team, providing technical support to EVPs and related staff.
- Supported worldwide internal network, including all Windows domains and network infrastructure.
- Designed and implemented 802.11b wireless network for corporate office.
0-5 years of experience
Technologies and platforms worked: Sun hardware Sun fire 15k/25K,6900. IBM P series p-570, P-590, HP K class/D class servers with veritas Foundation suite, Weblogic 7.x,8.x and Sun One server.
- Sr. Unix Production support engineer supported web based, database, NDM/mainframe interactive Unix servers in OCIS Retail organization of JP Morgan Chase.
- Successfully completed Rehosting of IBM P-series, Sun 15Ks,6800 and HP K series, N series and D series servers into the new data center build.
- Successfully completed ATM remediation project as Unix Implementation Engineer for all JP Morgan/ Bankone Branches. (Project details can be given while discussion) on Sun Fire 4800, 6800 frames involving Veritas Advanced cluster server , NDM and Oracle 9i database and the back end data management on EMC Symmetrix frames.
- Monitoring and providing Prod call Tier4 Production Support in 24X7 on complex AIX, Solaris and HP-UX based hardware and Web hosting Unix servers, Writing startup/Shutdown scripts for various applications.
- Performed Sr. Unix Production engineering Change control tasks, Implementing and designing various process controls using ESM, Tivoli, Open view kind of Enterprise management tools.
- Successfully completed all SAN related tasks in ATM, Chase Auto Finance Re hosting Projects.
0-5 years of experience
Upgraded Cyborg Server Hardware (Flipper/Shamu).
- Installed/ Complied/Completed bench march tests for 5.2 Microfocus Cobol, SAMBA Toad 10.6.2, Visual Studio 2010, Oracle to ensure free errors operations.
- Data migration and tested functionality of old and new server platform.
- Fixed perl scripts
- Created PL/SQL test cases and executed unit and system testing.
0-5 years of experience
Maintain and run Korn Shell scripts and perl scripts for processing in Unix environment
- Write PL/SQL queries to extract, correct, or update customer data in Oracle 8.05, 9i, 10g and Oracle 11g databases using SQL Navigator and MySQL Yog.
- On 24 hour support rotation with team to monitor networks, make critical system updates/changes, and work closely with developers and DBAs during these implementations
- Perform add, change, updates and connection pool refreshes using Weblogic GUI console on Apache Web Servers
- Use ticket tracking tool, HP Openview Service desk, to log daily request via email or phone call
- Perform advanced research to problem solve system issues as well as correct integrity issues with critical customer data
- Document, update, and train new associates on system processes used in daily job responsibilities.
- Responsible for installation of Business applications on Windows XP workstations
- Serve as Citrix Server Admin to application servers which involves setting up user groups and giving permissions to specific users at different levels
- Monitor daily systems processes, insuring 100% data processing accuracy rate on critical data that determines company revenue
- Perform constant file manipulation using VI Editor and UltraEdit 11.1 to insure data integrity
0-5 years of experience
- Involve in all Unix System Production Support by trouble shooting customers urgent requests.
- Investigate and fix all problems in Billing/EOD/Transmissions/Alert/Rate and Rerate/MIU domains.
- Monitore/ alert and correct routine and complex technical issues using Oracle/Ksh/Perl
- Being part of Tier-2 Amdoc Ongoing Production support, this requires analysis and restoration.
0-5 years of experience
Involved in all Unix System Production Support by trouble shooting customers urgent requests.
- Monitored/ alerted and corrected routine and complex technical issues using Oracle/Ksh/Perl.
- Created Unix/Oracle tools to speed up the process of handling the tickets
- Develop and support billing application modules for telecommunications customer care software suite.
- Contribute to migration efforts between Unix and Linux environments.
- Design and implement scripts (Korn/Perl/PL-SQL) for production revenue impacting issues.
- Contribute to automation efforts.
- Perform peer code reviews.
- Draft shell/perl scripts and PL/SQL scripts to resolve user acceptance testing and production defects.
- Create and execute validation and production support scripts for custom components. Documents, review, and execute performance tuning scripts.
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