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Telecom Technician Resume Samples
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Candidate Info
years in workforce
years at this job
Lead Telecom Technician
Provide Telecommunications advise and business telephone system support to PPL Nuclear Power Plant in Berwick Pa. largest power producing Steam plant in the United States. I also support NRC (Nuclear Regulatory Commission) Emergency Planning of Columbia County, Luzerne County and the Pennsylvania State Police and other Government Agencies.
- Maintain Nortel CS-1000, Option 81, 61, 11, Spectra Link 3000, BCM450, Cisco and 1A2 key system- plan and scheduled Rectifier/Battery maintenance, travel to other PPL locations to complete hot tickets and MAC work.
- Negotiated favorable terms and pricing agreements with, vendors, and other providers for Telecommunication services at PPL.
- Improved office efficiency by upgrading telephone system software to 5.5 introduced VOIP technology.
- Enhanced communication between [company name] and PPL executive team, at PPL Berwick fostering a sense of teamwork and collaboration.
Candidate Info
years in workforce
years at this job
Telecom Technician
Maintained telecommunication equipment i.e.: ROLM CBX 8000, 9000, 9751, phone mail, Siemens Hicom 300s, Model 30, 80, HiPath 4000, Trade Boards, Expression, and Procenter. Supported local and dedicated customer sites in the New York City area such as Wall Street/financial district, fashion institutions, air lines/travels services, major law firms, the Board of Education and health care institutions (including many of the top hospitals such as Mt Sinai, Memorial Sloan Kettering, Beth Israel, Lincoln, and Coney Island Hospital).
- Major Player in the system migrations from several telecom company products to SIEMENS' Hicom 300 and Hipath 4000 and integration to CISCO VoIP call manager.
- Planned and coordinated Conference Bridges and Video Conferencing for Special events.
- Supported MCI, Sprint, Verizon AT&T and other carriers in provision of T1s and SIP trunking.
Candidate Info
years in workforce
years at this job
Telecom Technician
Provided front line voice and video technical and administrative support for 4 HP sites. Managed daily telecom operations to ensure cost effective and dependable communication services.
- Planned and delegated work assignments.
- Managed compliance for Audit and re-authorization voicemail and modem programs.
- Reduced operating expense by 25% by developing and implementing an IT plan that consolidated operations.
- Enacted measures that eliminated expenses from duplication of services by reassigning calling cards and private lines billing to corporate programs.
Candidate Info
years in workforce
years at this job
Electronics
Business Administration
Management And Leadership
Telecom Technician and Supervisor
Led and supervised 17-person telecommunications work center for the [company name]
- Maintained a $5 million dollar Nortel DMS-100 digital multiplexing telecommunications switch
- Programmed and installed POTS lines for single line phones and various PBX systems
- Developed USAF office training plans, scheduled and conducted on-the-job training
- Conducted performance feedback and counseling sessions and wrote performance evaluations
- Advised commanders, first sergeants, and high ranking officers on telecommunications needs
- Determined customer needs and purchased circuit cards, telephones, and other telecom equipment
- Member of teams ensuring successful Simulated Electronic Launch of Peacekeeper/Minuteman missiles
Candidate Info
years in workforce
months at this job
Voice
Bilingual English And Spanish
Telecom Technician
Completed (MAC) on the Hicom 300CS and the HiPath 4000 Siemens PBX with Expressions Voice Mail System.
- Troubleshooting, maintenance and installation of phones and related equipment, analyzed and resolved problems with the voice communications network equipment.
- Responded to user inquires concerning communications system, policies, and procedures.
- Coordinated outside vendors to complement and supplement in-house operations, services, and, initiatives.
Candidate Info
years in workforce
years at this job
Software Systems Engineering
Telecommunications
Telecom Technician
Supervised a field team of four through the setup of ground troop conference/support hall, worked directly to install and maintain server to satellite communication systems, computer-video presentations, including projection, sound and screen setups, network ISDN/IP systems and wireless networks
- Maintained encryption devices using standard fill and over the air keying methods
- Extensive experience installing, maintaining and troubleshooting HF, UHF, VHF and satellite radio systems, provided secure mobile communications utilizing line of site and satellite systems through various DAMA, SATCOM, HF, VHF, and UHF networks
- Held Top Secret Security Clearance
Candidate Info
years in workforce
months at this job
Information Technology
Information Technology Internet Security
Telecom Technician
Supported operations for Telecommunication services for 5,000 clients.
- Managed, Troubleshooted Blackberry Enterprise Server 5.X and Mobile Iron 2,000 mobile clients which included iOS and Android, and Blackberry devices through client facing and server administration.
- Installed and Supported operations for Voice and Data transmissions using Avaya PBX technologies.
- Coordinated and Establish Vendor relationship meetings for business contracts.
- Project Managed Mobile Communication product rollouts for North America Retail locations.
- Supported Executive level support for Senior Associates. Provided 24x7 rotational on call support.
- Provided Administration services for Microsoft Active Directory 2003, 2008.
Candidate Info
years in workforce
years at this job
Electrical Engineering
• Comptia Network + Certified, 8/12/2014; Career Id: Comp001020748039; Exp Date 8/12/2017
Telecom Technician
Lead small to large-scale technical projects involving assigning task of two Cable Technicians in terminating, testing and labeling jacks in various offices in the audio/video department.
- Developed documentation for the telecommunications network.
- Installed CAT5 cabling, jacks, and terminated data closet cabling in audio/video network department.
- Installed fiber optic cabling in manholes around campus facilities to connect all existing buildings to a single network that terminated into the new data center.
- Pulled CAT6, Installed and programmed IP cameras using Point-to-Point Wi-Fi technologies and installed MATV system using RG-6 coax cabling.
- Collaborated with the Lead Electrician installing conduits, outlets, lighting and control systems and fiber optic cabling for VOIP, HDMI and broadband technologies in residence buildings.
Candidate Info
years in workforce
years at this job
Telecom Technician
Installation, add, remove and repairs of ISDN (single and multi mode) business telephones
- Installation, add, remove and repairs of VOIP telephones model 7960
- Prepared ISDN line audit reports.
- Conducted fault isolation and resolution on T1 and DSO circuits
- Verified circuit layout records on the system database.
- Established and improved escalation procedure, managing to provide a customer satisfaction rate of 8.2 and 9.2 out of 10
- Tracking all problems and incidents on a daily basis using the ARS Remedy ticketing system, weekly meetings with shift leaders in order to review and identify repeating issue.
Candidate Info
years in workforce
years at this job
High School Diploma
Telecom Technician
Install, maintain and repair base wide phone services to include inside and outside plant infrastructures
- Install and maintain dedicated local area network (LAN) and wide area network (WAN) systems
- Locates, repairs and replaces faulty communications lines in copper, waveguide, coaxial and fiber optic cable systems through the use of many troubleshooting techniques
- Responsible for Air Force assets that exceeded one million dollars in equipment, materials, and Air Force personnel
- Managed, researched and procured required List of Materials (LOM) for all mission requirements
- Directed Engineering and Installation job requirements to include, deployment accommodations, flight arrangements, team meals, equipment lists, and essential installation materials
- Experience with heavy equipment such as trenchers and backhoes, strong knowledge with pulling, unreeling and laying cables in aerial, underground and buried cable plants
- Experience with power equipment such as pumps, compressors, and blowers
Candidate Info
years in workforce
year at this job
Buisiness
Master of Arts
Optics Installer/splicer
Telecom Technician
Assembled and aligned the project management team to install telecommunications equipment which includes switches for phones, routers, modems and satellite dishes, radios, local area networks (LAN) and antenna towers.
- Implemented networking blueprints
- Constructed racking and cabinet infrastructure
- Handled trouble shooting and QA testing for property management
- Collaborated with construction contractors to develop data center projects
- Managed small - medium size power cable installation and termination
Candidate Info
years in workforce
years at this job
Telecom Technician
Worked on Cisco Unified Call Manager Administration programming for installation of Cisco IP phones.
- Programming of Cisco Unity Voicemail extensions.
- Worked on PWARE system for billing and updating the GIS Telecom website for Applied Materials.
- Worked with Remedy system for tracking work orders and trouble tickets
- Worked with Polycom Video Conferencing equipment
- Worked on installations, moves, changes, and troubleshooting of phone system.
- Installed and maintained CAT5 and CAT6 wiring and cabling for small and large PBX installations.
Candidate Info
years in workforce
years at this job
Telecom Technician Ii- Information Technology
Programmed & maintained Fujitsu 9600 PBX, AVT voice mail system & the Lucent PBX & Audix voice mail systems
- Installed digital & analog line cards as needed
- Punch downs, toning, set up new employee phones & voice mail accounts
- Programmed ACD groups for the call centers
- Procured, disconnected, & kept inventory of cell phones, pagers, calling & conference cards
- Telecom bill management
- Negotiated pricing structure, audited & reconciled billing overcharges with vendors
- Managed billing allocation between cost centers, purchase requisitions, software & hardware order placement
Candidate Info
years in workforce
years at this job
Computer Science
Voice System
Voice System
Field Service Telecom Technician- Self Employed/contract Work
Coordinated the proficient performance of all phases of key systems and vina boxes (Channel Banks) for new customers.
- Managed projects.
- Developed solutions for advanced resolution of network and connectivity issues.
- Worked with business owners to manage projects within budget constraints and time restrictions.
- Tested all terminals for voice lines from the 66 blocks.
- Installed and maintained inside wiring of existing customers.
Candidate Info
years in workforce
months at this job
Telecom Technician
Installed, repaired, rearranged, and maintained inside wiring and customer premises equipment throughout [company name]
- Pulled Cat-5, tested and terminated
- Upgraded and downgraded phone services
- Telephone swaps and pick-ups
- Repaired telephone lines and phone equipment
- Performed diagnostic tests and troubleshooting of integrated circuit equipment to determine trouble
Telecom Technician Resume Success Stories
