Telecom Consultant / Independent Contractor
Maintained, backed up, and monitored trunking issues (CPE or carrier) on Avaya PBX systems (i.e. Avaya S8700, S8400B, S8500B, Definity ECS, CM, G3SI, CSI/Prologix, G1, SYSTEM 75/85).
- Repaired location main phone number troubles (all sites) such as inbound/outbound problems.
- Internal and offsite office personnel phone moves or MAC (moves, adds, and changes) work to include relocation of 100 office personnel from area to become retail space to new office area.
- Performed voice and data moves, adds, changes, and extension repairs (switch & Telco dial tone).
- Consulted on voice and data wiring jobs, fiber installs, and wiring for unique overhead loudspeaker paging (for more customized audio solutions).
- Maintained, backed up, and performed changes on voicemail system issues on IA-770, Audix Intuity, Audix Definity, Audix Intuity LX, and Octel Arias 250
- Performed basic configuration and installed data switches for corporate WAN (Cisco).
- Setup VoIP Trunks and Stations for personnel in remote office locations (or working from home).
- Assisted with relocation and removal of more older legacy PBX and VM servers for upgrades.