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10+ years of experience
Served as liaison between customers, data processing, consistently and effectively processing workflow of customer service and re-certification unit from incoming mail to outgoing deliverables. Oversaw processing of maintaining state registries.
- Took initiative and commitment in maintaining consistent, high-level of productivity.
- Managed tasks effectively, ensuring work completed within specified time and quality parameters.
- Analyzed and resolved issues efficiently, while ensuring exceptional customer satisfaction.
- Created effective plans and set realistic work schedules, achieving and surpassing department and company goals.
- Utilized all available tools and resources, efficiently completing assigned projects within set deadlines.
- Received awards for 10, 15, 20 years of service.
0-5 years of experience
Reviewed and input complex claim information into the on line payment system. Acted as a claims technical resource and provided mentoring to claims processors.
- Received Above and Beyond award in 2004 for achieving a personal goal of 252 ADP where the office average was 218 ADP and also maintained quality above expectation. Award included traveling to Des Moines to meet with senior leadership and receive award.
- Verified claims information needed and input into the on-line computer system to process for payment exceeding established timing, production, and quality standards.
- Researched, analyzed and resolved complex claim issues including handling claim reconsiderations and PPO pricing in accordance with established guidelines and procedures.
- Mentored peers and new hires as needed on claims questions as directed by leadership to help increase overall team production and quality.
- Processed claims through four different applications to insure claims move through the claims system accurately and more efficiently.
0-5 years of experience
Accurately processed and invoiced satisfaction of mortgage
- Demonstrated ability to quickly learn
- Handled a range of administrative support and office management functions
- Verified, updated and corrected source documents
- Performed data entry from source document into computer-connected terminal
0-5 years of experience
Responsible for data entry with Slate advancement system
- Coordinated mail processing and distribution
- Prepared payment requests and assist with front desk responsibilities, as needed
- Assisted with department events
- Updated inventory and records
- Organized materials for admission counselors' Spring Travel
6-10 years of experience
Responsible for printing company IDs and company business cards
- Provided technical support
- Entered data into company's database
- Maintained company database with account information
- Reviewed database for accuracy and proper documentation
- Addressed and resolved any uncovered issues quickly
- Performed other clerical functions as needed
10+ years of experience
Provided significant attention to detail with data entry and maintained 1000+ sized database on patient
demographic information
- Analyzed requested tests to ensure accurate patient identity and appropriate sample submissions
- Efficiently processed specimens utilizing safe and cautionary measures
- Maintained a high level of confidentiality in overseeing general patient testing results
- Ensured specimen preparation and integrity for tests
0-5 years of experience
Entered information on Certificates of Insurance into system that was accessible to the Brokers
- Audited work of fellow associate data processors that entered coverage codes into the system
- Located and corrected data entry errors and logged them down for the supervisors
- Answered questions and assisted carriers with the online registration process for brokers
0-5 years of experience
Re-organized and made data processing duties more effective and efficient
- Implemented a new checks and balances system for posting revenue
- Recovered lost revenue (money that wasn't paid to the firm) through various audits
- Developed and maintained positive relationships with vendors and wholesalers
10+ years of experience
Sr. Claims Data Processor
- Worked consistently to meet and exceed established production and quality standards for processing flexible spending account, medical, hospital, dental and vision claims.
- Trained fellow team members on new functions when needed.
- Collaborated with team members and leaders to develop more efficient processes.
- Assisted in processes with implementation of paperless claims and documentation.
6-10 years of experience
Successfully completed the 3-month Data Processor course to become certified by The Bank of New York to process payments.
- Processed over 1,000 payments per day; exceeding minimum requirements.
- Used the Database KIIQ to research and reallocate payments.
- Broke-down payments using SWF, CAS, name and city.
- Payments over $50 million required a phone call to ensure proper destination.
0-5 years of experience
- Created and maintained customer accounts on company software, made sure correct payments posted, money refunded, sales leads entered correctly, and contact info up to date, etc.
- Called customers to conduct brief surveys and confirm prices and payment plans and also answered questions and directed inquiries to appropriate departments
- Closed open sales leads that were successfully won and sent relevant info to scheduling department
- Generated customer finance reports for manager approval
- Investigated monthly cash control reports to ensure technicians turned in correct amount of money to all offices
6-10 years of experience
Reviewed and input basic claim information into the on-line payment system. Verified, validated and monitored on-line records for accuracy and completeness.
- Reviewed and input basic claims (dental, vision, medical) information into the on-line claim payment system.
- Determined recipient and correct service provider
- Verified records for accurate information
- Referred information for corrections
- Maintained confidentiality of all information
- Navigated and became familiar with paper manuals
6-10 years of experience
Manage student files from inquiry to registration
- Plan and supervise daily mail processing
- Worked in EMAS, Royal & Co., Banner, and CFNC systems
- Created end of year processing procedure to ensure productive execution of final files
- Analyzed and eliminated productivity loss due to unnecessary duplication
- Progressively increased responsibility through a strong work ethic and organizational skills
0-5 years of experience
Enrolled senior citizens in Medicare, prescription drug, dental and vision application plans of their choice
- Averaged high application enrollment of 60 per day with a 33 minute inbound call time
- Provided excellent customer service in assuring that the customer was comfortable with application process, decisions and details
- Ensured privacy of customer information by authorizing HIPPA representatives
0-5 years of experience
- Identified staff vacancies and recruited, interviewed and selected applicants.
- Explained human resources policies and procedures to all employees.
- Verified that information in the computer system was up-to-date and accurate.
- Organized, research & resolved billing and invoice data and prepared accounts receivable
0-5 years of experience
- Reviewed project requests describing database user needs to estimate time and cost
- Selected and entered customer information to monitor database performance and to create
- Reviewed workflow charts developed by programmer analyst to understand tasks computer
- Determined if project required creating a series of new programs or modifying existing
0-5 years of experience
Worked with HR's on various HR-Payroll duties such as new hire packets, increases and deductions
- Inputted data into a variety of computer programs with pace and correctness - Ultipro & PSI System
- Complete all assigned data entry requests/tasks within required time-frames while maintaining a high level of quality
- Processed new hires, rehires, salary increases & terminations for over 200 facilities around the Nation
- Set up Garnishments, Child Support orders, Bankruptcy's and Tax Levy's as directed by the courts for over 200 facilities around the Nation
- Scanned confidential documents into electronic filing system and categorized them for retrieval and review
6-10 years of experience
- Collected, scanned, and entered required (financial, legal, transcript) documents for incoming and continuing Colorado
- Assisted the offices of Financial Aid, Admissions, Career Services and other academic departments with monthly auditing of student profiles to monitor proper handling of students' documents
- Trained and supervised 12 staff members to master and execute all office policies and practices
0-5 years of experience
- Provided technical support for assigned Project Managers
- Reviewed all data received for accuracy, document backup, and invoicing
- Served as point of contact between data hub and field personnel
0-5 years of experience
- Routinely reviewed contractor photos and reports received via e-mail for REO work done on HUD properties, verifying that the work was complete and adhering to HUD guidelines.
- Processed daily HPIR's (HUD Property Inspection Report) and assisted with Fannie Mae QC's
- Issued new work orders for call backs when necessary and closed out work orders for completed work by uploading photos and reports to the Asset Manager client's website.
- Developed and implemented the new HPIR form making it an interactive PDF data entry form.
- Assisted contractors in locating the properties and by searching for key codes and lockbox codes.
- Logged daily work on an Excel spreadsheet and monitored the company's main e-mail.
- Researched work order issues, resolved them and communicated the findings to the client
- Developed an Access application to track Freddie Mac re-key work orders
0-5 years of experience
Processed data from field technicians for presentation to clients
- Created and modified legacy AutoCAD documents
- Maintained multiple databases for our clients and for our field technicians
- Assisted our satellite IT department with all local technical issues: hardware, software, networking troubleshooting and repair
0-5 years of experience
Processed Transcript Requests for current and former students upon request.
- Assisted in various Records and Registration related activities such as verifying enrollment, grade changes, and processing of FERPA related forms.
- Participated in numerous Registrar related events such as Commencement and Registration.
- Completed various Registrar related data entry and analysis projects.
- Worked as a team-oriented individual and support colleagues with Registrar related projects.
- Educated current and former students on the University's policies and procedures.
0-5 years of experience
Interpreted and evaluated circuit info sent in by field technician
- Compared Tech data to blueprints, P&IDs and safety flows to ensure correct info
- Entered data and photos into multiple programs to acquire client reports
- Used CAD program to create diagrams for circuits
- Categorized info and created PDF to send to client when needed
- Reviewed and trained other processors to assist in work flow
- Evaluated pit grids and PRT's (Xrays) when required
- Filed away completed reports when finished processing
6-10 years of experience
Responsible for input of data information for registered and non-registered voters
- Operate computers and other communications equipment
- Perform data entry
- Quality control checks
- Responsible for reporting all fraudulent activities during voter registration periods concerning registration cards
- Perform investigations of possibly fraudulent acts
0-5 years of experience
Assisted clients in building portfolios by providing detailed information and comparisons of investment funds.
- Assisted in setting up new client portfolios into Customer Information Database ("CID")
- Assisted in updates to current client portfolios upon request into CID.
- Mail-out commission statements to the company's 900 representatives.
- Organized client files.
- Input all relevant information.
0-5 years of experience
Processed large number of high volume online transactions daily.
- Inputted and created customer invoices in order to receive payments.
- Operated IpSwitch EDI processing system for high revenue customers.
- Utilized the Telnet Pro Unix system & its functions on a daily basis.
- Managed private client information, such as credit card & social security numbers.
- Administered numerous customer accounts within a vast database.
- Interacted with sales representatives & customer service to meet consumer needs.
- Helped facilitate two company tradeshows at AtlantasMart in Atlanta, GA.
- Moderated & managed eBay & Amazon accounts of online business, Silkfloral.com.
0-5 years of experience
Reviewed medical records for completeness and filed records in alphabetical and numerical order.
- Entered in hearing, vision, EKG, Spriometry, Respirator and X-Ray test results into the database
- Helped Beta test new programs introduced into the company.
- Contacted clients to make sure all the test that the Government requires them to complete, have indeed been completed.
- Trained new employees.
- Worked exclusively on projects with large multi-million dollar clients such as BNSF, Coca-Cola, Union Pacific Railroad and Ameren.
- Filed and organized all hard copies of data to be stored and eventually destroyed.
- HIPPA Certified.
0-5 years of experience
- Data Entry Clerk (Evening Shift 5:00 PM to 1:30 AM) working in 5-member team
- Entered client occupational history related to asbestos exposure
- Reviewed and recorded asbestos product information contained in exhibits and deposition narratives
0-5 years of experience
Data entry experience, processed statements for clients
- Updated pipeline accounts for preferred creditors
- Greeted clients efficiently, courteously and directed them to appropriate personnel.
- Call center experience: Received incoming calls from potential new clients, transferred new leads to legal intake specialist.
- Efficiently worked well in busy call center, while multitasking with data entry work.
- Professional and friendly customer service to clients and lawyers.
6-10 years of experience
Manipulate and code data for over 200 studies for functionality with Telmar's media planning software
- Test studies to ensure data was processed correctly and studies are optimized for client usage
- Revise Access databases monthly for both client clearances and study clearances
- Review and revise standard procedures leading to greater efficiency in data processing
- Generate inventory list of codebooks and supplementary paper and electronic files dating back to 1996
0-5 years of experience
Processed raw-data from client supplied data sources using data system ARNO
- Verified Signatures to ensure quality was met to company and government policies
- Monitored for irregularities and data quality issues during the data processing effort
- Kept accountability records; and made final disposition of data, records and files
- Maintained timeliness, and integrity of all data stored
6-10 years of experience
Computer Operations, Data Processing
- Responsible for in-house processing of data received from clients, to ensure data is run through proper scripts and programs on a time sensitive basis.
- Reviewed work orders, retrieved and processed files, and validated the integrity of the file output.
- Made daily judgment calls as to how best to meet and exceed the requirements of our customers.
6-10 years of experience
Process and balance proof runs including Merchant Deposits, Front Counter and Source runs for 3 local banks
- Process Incoming/outgoing cash letters to the Federal Reserve and end of day backups
- Operate proof machine and other general office equipment
- Prepares and prints various reports, statements and checks within established time frame
0-5 years of experience
- Inputted master data into system for new customer accounts and made changes to account master data when formally notified
- Performed quality assurance checks on data and generates data quality reports for field locations
- Interacted with department management and field operations to accomplish assigned tasks
- Filed or scanned supporting documents and reports
- Effectively navigated through SAP database using dual monitors
0-5 years of experience
Processed equity line of credit orders for banks at a high rate.
- Translated critical information accurately into database programs.
- Adapted to various styles of formatting for each partners need.
- Verified accuracy of information prior to keying.
- Compared entered data with source documents.
- Maintained confidentiality of customer sensitive information.
10+ years of experience
- Data entry, data processing, and file management of all acquired subject datum (computer and paper files) performed on a daily basis; statistical results, reports, and scanning of documents generated periodically, with documentation, file management and storage of all records (digitized and paper) performed on a daily basis; printers, fax machines, and scanning devices also used periodically, with responsibilities that included reviewing & editing documents and publishable materials, research & information gathering, and usage of phone & email to obtain & communicate (private) information
- Analyzed and processed PET, fMRI, and MRI image acquired data of the human brain by use of sophisticated computer systems, software tools and algorithms used at the RII for co-registration, spatial normalization, image averaging, and statistical analysis of PET, fMRI, and MRI images. Assisted in the selection and determination of specific procedures for analyzing and processing PET and fMRI image acquired data per project study, followed with the personal responsibility for managing the timely completion of the analyses and data processing per project study
- Assisted investigators with image post-processing of PET and fMRI data by means of established statistical techniques: ANOVA, t tests, regression modeling, correlation, region of interest, etc.
- Responsible for assisting the Biomedical Imaging Analysis Division of the RII in evaluating, testing, and selection of new software tools and techniques for viewing, analyzing, and assessing PET, fMRI, and MRI image acquired datum, and to compare these new tools and algorithms with established RII methods
- Assisted in the training and development of new incoming graduate students, research staff, faculty, and collaborates of the RII (from 1996 to 2003, supervised and provided work assignments for research assistant staff of the RII). Interfaced between investigators of the RII and their off-site collaborates to discuss ongoing studies, project objectives, and form possible solutions; periodically greeted and provided tours of the institute & in-house software to visitors, collaborates, and new staff of the RII
0-5 years of experience
Entering claim information and insurance carrier information into a database
- Reviewing the accuracy and completeness of data entered by other analysts
- Using a software programs (Concept One and Image Right) to categorize and refine data
- Reviewing data analysis of other associates for accuracy and completeness
- Reporting weekly to the customer on output and progress of the data analysis
- Working in a secured database with information such as insurance information
10+ years of experience
- Analyze data and generate hundreds/thousands professional tables in Microsoft Word from online/offline survey data.
- Create survey reports in unique and professional PowerPoint presentations for clients.
- Wrote Excel macros to automate formatting process for projects with more than 100 spreadsheets.
- Managed and finished projects in tight deadline.
- Wrote Perl scripts to manage complicate projects more efficiency.
0-5 years of experience
Performs daily operations which support functions of core processing system(s), including intraday, nightly, and month end processing, computer operation, sorting, statement preparation, proof and other support roles.
- Process related informational data and forward to appropriate personnel for approval.
- Initiate and implement best practices and standards in data processing.
- Cross-reference data from multiple source documents.
- Enters data from pre-cert, referral medical and dental forms.
- Meets or exceeds qualitative and quantitative production standards.
- Assists with special projects for the department as needed.
0-5 years of experience
SmartMeter Billing Operations Center
- Analyze and process 15 and 60 minute interval billed meter data using the VEE (validation, editing & estimation) requirements per the CPUC
- Communicate with field meter readers and field technicians regarding field service orders and/or meter read cases
- Derive meter data to ensure on time billing (currently @ 99.9%)
- Assist in starting / stopping service points, service agreements, meter disconnects and meter removals
- Provide mesh capabilities, relay operation information and confirmation of illegal and/or suspicious usage
0-5 years of experience
Updated and maintained sensitive consumer information including Social Security numbers, addresses, account information, etc.
- Worked as a team to complete and send large volumes of information to companies such as Lexis Nexis and Wells Fargo.
- Learned to adapt to new programs in short periods of time.
- Had to process information at 99% quality and production.
0-5 years of experience
Process benefit electives, for current and retired workers of the State of Indiana.
- Gather information and input data for beneficiary amounts, death certificates and tax elections.
- Enter new hire tax & payroll information into Citrix software
- Process up to 100 employee files
- Process roll-in for accounts.
- Distribute checks for members' policy cash-outs.
- Perform clerical duties as needed.
10+ years of experience
- Effectively work in team setting and communicated on daily basis to achieve end results.
- Utilized job jackets (ticketing) to analyze customer specifications and ensure job completion.
- Name split files for deduping and converted ascii or text files to DBF-IV using Data Junction.
- Formatted C.A.S.S.ed and presorted files using Postal Soft.
- Printed reports and bag tags to confirm postal addresses and zip codes.
- Formatted disks for pressure sensitive, Cheshire or Piggy-back labels or envelopes.
- Loaded and updated software and hardware, backed up and restored data, and performed data entry for client databases.
0-5 years of experience
Manage an account of over four hundred customers ensuring documents are submitted by determined deadlines, send specialized teams to obtain required information, and communicate with customers on the status of their turf replacement application.
- Analyze approximately forty contracts per day for correct personal data and contracted sales to ensure that the sales opportunity lies within our profit margin
- Utilize Salesforce database to process customer data and organize opportunities into a variety of lists depending on what stage the opportunity is in and the status of the application
- Advise the consulting team by helping them deliver accurate information to customers, solve any logistical problems that may arise,
0-5 years of experience
Examine and proofread documents for accuracy and procedural conformity.
- Resolve errors by identifying missing, incorrect, and/or unrecognizable data.
- Accurately type over 60 WPM using standard keyboard and 10-key number pad.
- Perform administrative duties, such as completing necessary forms, reports, and filing.
- Research using the internet or other information databases.
- Maintain a high level of confidentiality while handling highly sensitive information.
0-5 years of experience
Process marketing data according to client requirements, established specifications and procedures, and US postal Service Requirements
- Prepare data for output to a variety of devices in printed and electronic media
- Collaborate with other departments and functions to achieve creative and efficient solutions to client objectives
- Maintain accurate and up-to-date documentation of project details
- Work closely with the Production managers to ensure and document standard operating procedures that support data quality and production efficiency
- Systematically cross train with other Media Composition and Data Services team members on all ongoing programs and projects, assess current approach and suggest improvements when appropriate. Work with team to document existing projects with established process
0-5 years of experience
Inventory data by pulling all media with a specific line number (media being film sections, microfilm and maps)
- Verify all components are present and adequate enter data into company proprietary database
- Bar code and give slot/box numbers to each media. Scan barcode and box Number into proprietary database and file seismic media in the proper cabinet space
- Scan seismic media and data on either large or small document scanners to convert to a digital form
- Quality check each scanned image to assure clarity of product
- Responsible for maintaining routine maintenance and ordering of scanner supplies
6-10 years of experience
Identifying accounts for bad debt offload and creating client reports and FTP files
- Monthly and bi-monthly invoicing of all clients
- Reconciliation of patient accounts
- Ensure that all data files are received daily and processed properly and communicate problems
- Responsible for overseeing accurate processing of patient credit card payments on a daily basis
- Assisting with quality assurance & monitoring accounts for accuracy
- As an insurance rep, contacted patients and insurance companies to resolve insurance balances including accounts underpaid according to contract.
0-5 years of experience
Prepare and import data into ten or more different types of property management software's
- Research and analyze property management data
- Enter data and utility bill information into our proprietary system
- Analyze/proofread reports to verify data is complete and accurate
0-5 years of experience
Processed legal documents, settlements, notices, bank levies, garnishments, bankruptcies and court summons while accurately updating confidential details into databases.
- Tran-scripted paper-based documents to computer files.
- Complied with data integrity and security procedures.
- Channeled power of attorney and letter of representation documents
- Tracked status of debt collections, litigations, and cancelled debts.
Data Systems Administration Cover Letter Examples
