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Call Center Sales Resume Samples
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Candidate Info
13
years in workforce
9
months at this job
Call Center Sales/leadership Trainer
Responsible for training multiple classes of Health Insurance Agents on the process of getting Licensed with the state and selling Health Insurance in a fast-paced inbound call center as well as train and develop Supervisors.
- Provided Instructor led portion to obtain State Health Insurance License.
- Developed and implemented script, updated training program to increase sales.
- Administered new and ongoing leadership training for Supervisors.
- Coached, motivated and developed trainers for other departments.
Candidate Info
1
year in workforce
4
months at this job
HS
High School Diploma
Call Center Sales Representative
- Maintained a working knowledge of the products, services and promotions
- Upsell products and/or services to the customer
- Identified and resolved customers' issues using problem-solving skills
- Documented all customer information, communications and sales in CRM system
Candidate Info
12
years in workforce
3
years at this job
BA
Liberal Studies
MA
International Studies
Call Center Sales Associate
Sales health coverage.
- Communicates with follow up calls and emails.
- Guides customer through applications.
- Answers health care insurance questions proficiently.
- Skillfully speaks in ways that are understandable for customer's needs.
- Provides information in multiple forms using emails, faxes and phone calls
- Proficiently uses computer and other technology devices