Edit This Resume

Call Center Associate Resume Examples

Call Center Associates provide customer support over the phone. Typical job duties seen on a Call Center Associate example resume are taking incoming phone calls, following communication scripts, identifying customer issues, offering solutions, managing client accounts, cultivating customer relationships, selling products, and keeping conversation records. Based on our selection of resumes in the area, essential job requirements are customer service, telephone etiquette, being able to follow instructions, tact and diplomacy, and conflict resolution. Most candidates for this job hold a high school diploma or are college students.

Not exactly what you are looking for? Check our complete library of over 1000+ resume examples

Edit This Resume

Rate This Template:

Featured in:

Find out what is the best resume for you in our Ultimate Resume Format Guide.

Call Center Associate Resume Samples

No results found

Candidate Info

1

year in workforce

6

months at this job

AS

North Orange County Rop

Call Center Associate

Utilized consistent and exceptional customer service skills to discuss available home loan products
Provided clear understanding of role in all outbound calls and transfers to loan processors. Followed all agency policy and procedures
Assisted potential customers by answering questions and responding to requests
Updated knowledge of loans through professional development and educational opportunities

Candidate Info

13

years in workforce

1

month at this job

Business Management

Technical Call Center Associate

Troubleshoot to restore malfunctioning equipment to working order in the call center.
Answer calls providing front line assistance to call center associate.
Assist new associates as needed/provide on the job training to new hires or other individuals.
Answer calls from retailer's to provide prompt, accurate service including downloads, supply request, dispatch, troubleshooting and problem escalations.
Promote and enhance excellent customer relations.

Candidate Info

7

years in workforce

2

years at this job

HS

Pharmacy Aide

C

Nursing

Call Center Associate

Answered calls regarding members Accounts, product and services and policies.
Review member relationship to offer products and services that meet the member's financial needs.
Achieve and meet average handle time while providing excellent customer service

Candidate Info

5

years in workforce

8

months at this job

BA

Political Science

Call Center Associate

Raise money for scholarships distributed on campus
Reach out to Alumni of Valparaiso University to discuss prior academic career
Ask alumni and parents to assist in fundraising for the progression of academic programs on campus

Candidate Info

11

years in workforce

10

months at this job

AS

Associate of Science

BA

Interpersonal And Public Communication

Call Center Associate

Take inbound calls for online order placement
Answer inquiries while maintaining and updating customer database
Accurate and efficient order entry and maintenance of customer flies

Candidate Info

4

years in workforce

7

months at this job

HS

High School Diploma

Call Center Associate /manager

Conformation calls
Booking reservations
Ensuring proper protocols were provided for complaints
Noting accounts
Providing information about products and services
Opening / Closing the center

Load More

More Call Center Associate
Resumes

Edit This Resume

Call Center Associate Resume Success Stories

More Jobhero Resources

^*The names and logos of the companies referred to above are all trademarks of their respective holders. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with JobHero.