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Candidate Info
years in workforce
years at this job
Associate of Arts
Sociology
Restaurant Team Member
Adapted quickly to operating in a fast-paced environment while maintaining an attention to detail
- Achieved highest customer satisfaction ratings by producing quality finished bakery items and beverages and by prioritizing guest experience as top priority
- Effectively communicated with peers to navigate the duties and responsibilities expected
- Supported the development of peers through guiding, training and coaching both new and existing team members to ensure all staff maintained and developed the appropriate skills and knowledge to excel and deliver exceptional customer service
- Demonstrated consistent operating standards and procedures that positively impacted the restaurants overall operations
Candidate Info
years in workforce
months at this job
Communication Studies
Restaurant Team Member
Collaborated with manager and other workers to help each customer have a great experience
- Recorded temperatures to make sure food was fresh and equipment was sanitary
- Promoted new restaurant items by presenting them to customers
- Assessed potential problems during busy hours in order to help improve the quality and efficiency of the overall restaurant
- Initiated better service by restocking items and keeping restaurant clean
- Handled money at drive-thru window in order to help the team meet the time goal
- Encouraged new workers by instructing and facilitating the creation of the restaurant products
Candidate Info
years in workforce
years at this job
Psychology
Restaurant Team Member
- Interacted with customers requiring excellent interpersonal and communcation skills
- Achieved 100% accuracy rate for cash, credit, and gift card sales
- Identified the educational needs of others and instructed them to meet proper food/safety standards
- Maintained an organized and clean work area
- Multitasked between 5 different areas at any given time
Candidate Info
years in workforce
months at this job
Reading
Restaurant Team Member
Maintained high standards of customer service during high-volume, fast-paced operations.
- Consistently increased revenue by up-selling orders and suggestion add-ons/extra to meals.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Handled currency and credit transactions quickly and accurately.
Candidate Info
years in workforce
year at this job
Restaurant Team Member
- Provided excellent customer service to patrons of the store, ensuring immediate attention to requests for assistance.
- Prepared food assembly lines utilizing various tools within the store (meat cutters and slicers) to ensure ample supplies were available to efficiently complete customer orders.
- Assisted other restaurant staff with various tasks as needed, including retrieval of food supplies, equipment, and utensils to and from storage and work areas.
- Carried out marketing plans designed to extend community outreach and increase store patronage.
- Ensured store cleanliness and a tidy, neat appearance of all public areas both in and around the store.
Candidate Info
year in workforce
months at this job
High School Diploma
Sora License
Restaurant Team Member
Responsible for calling about 15 customers on a weekly basis to inquire about their experience at the restaurant.
- Monitored storage, preparation, cooking, handling, and serving of food.
- Provided information regarding menus and events to customers in English or Spanish.
- Operated cash register and processed cash and credit card transactions totaling $7000 on a daily basis.
- Effectively trained 4 new staff members who became team leaders.
Candidate Info
months in workforce
months at this job
High School Diploma
Restaurant Team Member
Cheerfully greeted customers as they arrive and provided menus
- Assisted customers in choosing meals and drinks and provided up-sell information
- Processed customer orders through the POS machine
- Delivered orders to the kitchen and assist in preparing and packing food and beverages
- Ensured that the portion of food being packed or served is appropriate
- Promoted additional food items to increase sales
- Processed sales and provide customers with receipts and deliver food
Candidate Info
years in workforce
years at this job
High School Diploma
Marketing
Restaurant Team Member
Strengthen customer service skills through friendly interactions and consistent appreciation
- Communicated clearly and positively with coworkers and management
- Resolved complaints promptly and professionally, gaining conflict resolution skills
- Maintained target time for order fulfillment while mastering point-of-service computer system
Candidate Info
year in workforce
year at this job
Associate of Science
Chemistry
Restaurant Team Member
- Responsible for greeting customers, placing orders received over the phone and in store, and accepting payment for orders.
- Worked on order assembly and packaging.
- Ensured that all orders were complete and ready to be received by customer.
- Participated in community based service projects, including helping a small business spread at Vinton Dogwood Festival, canned food drive, and cell phone donation program that benefited local elementary schools.
- Planned meetings, organized outings, managed directory, counseled youth, and aided youth pastor as a youth leader at a local church.
- Tutored underclassmen in general chemistry and calculus.
- Organized bake sale for Montgomery County Christmas Store, an organization that offers aid to low income families around holidays.
Candidate Info
years in workforce
years at this job
High School Diploma
Mental And Physical Reflex
Restaurant Team Member
Quickly and accurately waited tables
- Assisted in inventory control by routinely recording and maintaining the correct quantity on hand and sending up requests for items that needed to be restocked.
- Stocked restaurant with incoming inventory
- Maintained a sanitary environment as approved by the health inspector by washing down the restaurant and serving as the restaurant dishwasher.
- Performed janitorial duties at the close of the day
Candidate Info
years in workforce
year at this job
High School Diploma
Restaurant Team Member, Cashier, Baker
Ensured excellent customer experience through communication and interpersonal skills
- Took customers' orders, prepared food orders, served customers at counters and drive
- Ability to work in a dynamic, fast paced environment, while multi-tasking
- Maintained health department standards and guidelines
Candidate Info
months in workforce
months at this job
Restaurant Team Member
Managed front counter and register
- Served at drive-through
- Handled high pressure situations calmly and methodically
- Resolved customer concerns with respect and communicated guest feedback to management
- Maintained inside and outside cleanliness standards
Candidate Info
years in workforce
months at this job
High School Diploma
Restaurant Team Member
Responsible for memorizing and implementing current sales and promotions in the store.
- Versatile employee who could work all aspects of every position.
- Trusted with large amounts of money in the cash register, while simultaneously performing my job with little to no supervision.
- Maintained friendly service with customers, and developed a good client customer relationship with multiple consumers.
Candidate Info
years in workforce
months at this job
High School Diploma
Restaurant Team Member
Has the ability work as part of a team by helping others as needed or requested
- Has the ability to speak clearly and listen attentively to guests and other employees
- Has the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments
- Exhibited a cheerful and helpful attitude, and provided excellentl customer service
- Adapted to changing customer volume levels with a sense of urgency
- Have the ability to demonstrate a complete understanding of the menu
- Be able to follow instructions for recipes and sanitation guidelines
- Maintained the ability to be cross-trained in all areas of the kitchen and line
Candidate Info
years in workforce
years at this job
High School Diploma
Restaurant Team Member
Cross-trained and coordinated scheduling with team members to ensure seamless service
- Mastered point-of-service (POS) computer system for automated order taking
- Maintained high standards of customer service during high-volume, fast-paced operations
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
Candidate Info
years in workforce
months at this job
Industrial Student
Restaurant Team Member
Operated flat press greeting customer with an infectious and humble attitude
- Prepared and served food bowls and custom orders
- Proper knife handling and care technique
- Prepared food according to company guidelines
- Answered incoming phones calls and handled personalized fax orders
- Grill operator
- Appointed the position of kitchen manager in training
Candidate Info
months in workforce
months at this job
Graphic Design
Restaurant Team Member
Ensured customers receive d a high quality experience - from making the products to providing great customer service.
- Responsible for taking orders over the phone and in person.
- Packaged products for delivery and assisted team members wherever needed.
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations.
Candidate Info
months in workforce
months at this job
Restaurant Team Member Crew
Providing quality and friendly customer service, taught customers chipotle's menu.
- Maintaining appropriate portion control and consistently monitoring food levels on the line.
- Maintaining proper food handling, safety and sanitation standards while preparing food.
- Cleaning equipment, as assigned, thoroughly and in a timely fashion according to chipotle sanitation guideline.
- Following Chipotle sanitation standards including washing cookware and utensils throughout the day.
- Working towards understanding and articulating food with integrity.
- Assisted customers in Spanish.
Candidate Info
months in workforce
months at this job
High School Diploma
Business
Business
Restaurant Team Member
Obtained proper food order through phone or at service counter. Helped customers with food choices and brought attention to in-store promotions.
- Prepared and cooked food orders according to direct specifications, portion size and to customer order. Ensured food was thoroughly cooked and arrived fresh and at appropriate temperature. Accommodated service and special order requests.
- Obtained cash or credit card payment for customer orders.
- Hickory Soup Kitchen. Church outreach including serving fellowship meals and mission projects.
- Hickory Recreation Lacrosse Coach.
- JROTC, Squad Leader.
Candidate Info
years in workforce
years at this job
GED
Restaurant Team Member
Performed all aspects of food preparation, delivery and clean-up
- Assisted head chef in the kitchen with the preparation of foods
- Operated computer/cash register and enthusiastically accepted payments from customers
- Demonstrated superb customer service skills while interacting with customers
- Prepared a diverse assortment of alcoholic beverages at customers request in accordance with government law
- Performed extra responsibilities as requested by the Chef or Kitchen Manager
Candidate Info
months in workforce
months at this job
High School Diploma
Finance
Restaurant Team Member
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Correctly received orders, quickly and efficiently processed payments and responded appropriately to guest concerns.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
Candidate Info
months in workforce
months at this job
High School Diploma
Restaurant Team Member Crew
Providing quality and friendly customer service, taught customers chipotle's menu.
- Maintaining appropriate portion control and consistently monitoring food levels on the line.
- Maintaining proper food handling, safety and sanitation standards while preparing food.
- Cleaning equipment, as assigned, thoroughly and in a timely fashion according to chipotle sanitation guideline.
- Following Chipotle sanitation standards including washing cookware and utensils throughout the day.
- Working towards understanding and articulating food with integrity.
- Assisted customers in Spanish.
Candidate Info
years in workforce
months at this job
High School Diploma
Restaurant Team Member
Completed hot and cold food preparation assignments accurately, neatly, and in a timely fashion
- Followed recipes accurately and maintained food preparation processes such as marinating, seasoning, and grilling meats; chopping herbs; dicing, cutting, and slicing vegetables
- Maintained proper food handling, safety, and sanitation standards while preparing food
- Provided a friendly, quality customer experience to each Chipotle customer
- Consistently and accurately used prep sheets, cleanliness lists, and station checklists
Candidate Info
years in workforce
years at this job
Social Work
Social Work
Restaurant Team Member
- Maintained proper food handling, safety, and sanitation standards while preparing food.
- Preparation of food in anticipation of customer volume.
- Requested and recorded customer orders and computed bills using cash register.
Candidate Info
years in workforce
year at this job
GED
Restaurant Team Member
Completing hot and cold food preparation assignment accurately, neatly, and in a timely fashion
- Following recipes accurately and maintaining food preparation processes such as marinating, seasoning, and grilling meats; chopping herbs; dicing, cutting, and slicing vegetables
- Preparing food throughout the day as needed, anticipating and reacting to customer volume
- Maintaining appropriate portion control and consistently monitoring food levels on the line
- Maintaining proper food handling, safety, and sanitation standards while preparing food
- Providing a friendly, quality customer experience to each Chipotle customer
- Working toward understanding and articulating Food With Integrity
Candidate Info
years in workforce
years at this job
2016
Restaurant Team Member
Utilized engagement skills to build guest relations
- Dealt with each guest one on one to ensure their satisfaction
- Demonstrated ability to effectively organize and motivate a team
- Handled guest concerns and ensure satisfaction
- Trained staff in corporate practices and policies and standard operations.
Candidate Info
months in workforce
months at this job
Communications
Restaurant Team Member
Learned how to effectively work in a team setting
- Worked at the front line making customers food to their liking
- Scheduled appointments for high school students going to the National Youth Leaders Conference to meet with Congressmen and Senators
- Went with the students to Capitol Hill to make sure certain aspects of the conference went smoothly
- Used congressplus.com to organize the meetings that were scheduled
- Learned how to work in a group setting starting at a young age
- Learned how to sell items and handle money
Candidate Info
year in workforce
year at this job
Basic Education
Restaurant Team Member
- Took orders with friendly and quality customer service.
- Provided food service to guest with enthusiasm and enjoyment.
- Ensured all items were prepared accurately.
- Worked in a team environment to enhance customers dining experience.
Candidate Info
year in workforce
months at this job
Criminal Justice
Restaurant Team Member, Crew
- Effectively and efficiently completed food preparation assignments
- Accurately followed and maintained food preparation processes and procedures
- Maintained proper food handling safety and sanitation standards while preparing food
- Provided quality customer service experiences to each Shophouse patron
- Developed and maintained positive relationships with customers, restaurant personnel and upper-management
Candidate Info
months in workforce
months at this job
High School Diploma
Biology
Restaurant Team Member
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Clean and organize eating, service, and kitchen areas.
- Notify kitchen personnel of shortages or special orders.
- Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
- Communicate with customers regarding orders, comments, and complaints.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
- Relay food orders to cooks.
