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Restaurant Assistant Manager Resume Samples
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0-5 years of experience
Responsible for opening and closing restaurant from 6:30 am to 9:30 pm. This included balancing the amount of daily cash/credit received to reported sales. A daily deposit was made the following morning.
- Performed daily food order, then checked invoice against charges and inventory received. Attention to detail was crucial to ensure that the best product was received and the restaurant was billed appropriately.
- Assisted General Manager with the planning and executing of achieving monthly labor and food cost goals. Accomplished this through efficient scheduling and minimal food waste.
- Responsible for customer satisfaction. Resolved hospitality issues as they occurred.
- Interviewed and screened potential employees, disciplined existing employees.
- Supervised 20 plus employees during a shift.
6-10 years of experience
Developed an incentive program to motivate and inspire employees.
- Monitored and evaluated employee work performance and followed up on areas needing improvement.
- Supervised, managed and trained over 50 employees on company policies and hazard procedures.
- Developed and implemented budget plans to successfully increase profit margins. Created and implemented plans to develop effective advertising to increase sales.
- Ability to establish and maintain effective working relationships with officials, employees and clients. Strong written and oral communication skills.
- Knowledge of basic information technology principals and terminology. Knowledge of basic Windows operating system and applications.
- Strong ability to thrive in a fast paced environment while striving to increase productivity.
0-5 years of experience
Provided customer service for up to 1600 customers daily by greeting, ensuring needs were met, and solving grievances.
- Supervised up to 30 personnel daily. Modified staff schedule according to needs.
- Resolved staff grievances and corrected behavior by mediating or talking one-on-one with employee(s).
- Ensure food safety and quality of food as well as customer satisfaction
0-5 years of experience
Assisted & facilitated initiates throughout the new sign and menu design life-cycle
- Managed invoices & receipts for all stock; conducted the financial report at the end of each day
- Coordinated customer outreach and public relations; increase restaurants revenue by 20% during employment
- Processed and serviced orders for multiple vendors (Cisco foods and Pepsi products)
0-5 years of experience
Ensured quality assurance over foods and dishes served to the customers while meeting the needs and wants of the valued customers
- Resolved problems amicably faced by floor staff members and the customers
- Responded to inquiries made by the customers
- Took orders of the customers and ensured that the foods are served in timely manner.
0-5 years of experience
Interacted and communicated with customers exceeding customer service standards
- Selected, trained and managed staff of 20 employees
- Oversaw PM operations of the restaurant, bar and room service
- Measured evaluated and maintained service levels and standards
- Monitored cost control, handled cash, ordered inventory and prepared nightly closing reports
- Responsible for all administrative aspects of the operations
0-5 years of experience
Interacted and communicated with customers exceeding customer service standards
- Selected, trained and managed staff of 20 employees
- Oversaw PM operations of the restaurant, bar and room service
- Measured evaluated and maintained service levels and standards
- Monitored cost control, handled cash, ordered inventory and prepared nightly closing reports
- Responsible for all administrative aspects of the operations
6-10 years of experience
Wrote an effective weekly schedule for 30 employees
- Supervised and trained employees using approved systems and company policies
- Ensured restaurant was in compliance with state and OSHA regulations
- Managed monthly food cost by placing weekly food orders and using computer programs
- Directed sales and profitability of a high-image QSR restaurant, generating up to 1.5 million in annual sales
0-5 years of experience
Sets daily example of guest hospitality and ensured restaurant associates strive to meet or exceed customer expectations.
- Supervised daily shift operations and ensures compliance with all restaurant policies, standards and procedures
- Supervised staffing levels to ensure that guest service and financial objectives are met, particularly in the hostess area
- Developed cleaning schedules for associates; ensured associates follow cleaning schedules and keep their work areas
- Reported to Chef and Restaurant Manager any issues regarding food quality and service levels
0-5 years of experience
Supervised a staff of 45 plus employees.
- Processed bi-weekly payroll and analyzed profits and losses for increased revenues.
- Maintained daily bookkeeping, prepared cash and recorded deposits on a nightly basis.
- Delivered status reports and forecasted revenues and earnings to senior management regularly.
- Efficiently organized all ordering, receiving of all restaurant inventories.
- Responsible for the recruitment and conducted interviews with new employee, selection, and hiring.
- Coordinated schedules for all aspects of the restaurant such as hosts, cooks, servers, and maintenance staff.
0-5 years of experience
Developed, implemented and maintained quality standards for outlets, including supervision and direction of service staff
- Supervised the daily operations of the outlet and ensure adherence to standards
- Responsible for development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
- Participated in ongoing training of employees to ensure high quality presentation and level of customer service within the outlets
- Recognized outstanding performance by service personnel and handled disciple as per standard operating procedures
0-5 years of experience
- Assumed and performed all managerial duties in the manager's absence consecutively leading the entire staff of 50
- Supervised staff in the kitchen and up front to ensure proper achievement of jobs being delegated
- Communicated with guests to hear their requests or claims in order to gauge their experience
- Trained new staff members on restaurant operations
0-5 years of experience
Successfully completed [company name] Restaurant Assistant Manager Program.
- Trained in Quick Service, Buffet, Casual Dining, Room Service and Fine Dining establishments within [company name] and Bally's Las Vegas.
- Successfully completed Harrah's Excellence in Supervision course.
- Managed 5 High Volume Quick Service Food and Beverage operations within [company name] and Bally's Las Vegas.
0-5 years of experience
- Oversee and ensure efficient daily operations in the restaurant and banquet halls.
- Accountable for purchasing liquor and supplies to accommodate customer needs.
- Managed and trained a staff of ten; increased banquet sales 15%
0-5 years of experience
Oversaw daily operation of unit and ensure compliance of all labor and safety guidelines.
- Managed cost controls to include labor, food, paper, cleaning, and operating supplies
- Insured company policy and procedures in place
- Monitored proper cash handling and deposits
- Analyzed scheduling, hiring, training and development of team members
- Provided excellent guest service and solicit feedback and address issues as they arise regarding all quality and service issues
- Prepared and completed hire / termination packets for payroll processing
- Conducted weekly / monthly inventory
- Coordinated staff hiring and off-site training for new store opening
- National Serve Safe certified - expires 08/2015
0-5 years of experience
- Maximized superior management capabilities in supervising the daily operation of an all-day dining restaurant, including a full buffet and a la carte menu.
- Assumed full responsibility in directing the overall operation of a high-traffic Starbucks Coffee bar with daily customer average of 150 to 200.
- Closely supervised and monitored the maintenance inventories and product orders for both restaurant and coffee shop on a daily basis, ensuring accurate availability of supplies and products.
- Utilized familiarity in HR functions by administering payroll and schedules; interviewed and recruited hostesses, cashiers, and servers.
0-5 years of experience
- Supervised daily operations and trained newly hired employees
- Acted as a translator between management and foreign employees
- Increased customer satisfaction by implementing changes in the restaurant menu
- Acted as a host and server whenever needed
0-5 years of experience
Trained staff on the use of computerized POS system and customer service policies.
- Responsible for maintaining restaurant as well as waiting tables and running beverage cart.
- Supervised the set up and execution of tournaments, weddings, business lunches and catered parties on and off property.
- Performed inventory counts and maintained purchase information.
6-10 years of experience
Five and half years experience at a Japanese restaurant.
- Managed all aspects of food service operations.
- Hired, trained, supervised, evaluated and scheduled employees.
- Escort customers to their table.
- Providing excellent customer service.
- Serve food, prepare checks, present menus to customers.
6-10 years of experience
Minimized obstacles affecting kitchen personnel
- Closing out all registers and counting all daily earnings at the end of the day
- Managed and trained 5 employees on all ingredients, menu items, and correct customer service
- Always coming up with new ways to advertise and promote the business
- Directed flow in the kitchen making sure customers received their food in a timely manner
- Conducted daily ingredient inventories for customer demand
0-5 years of experience
Managed all areas of the operations during scheduled shifts
- Assessed staffing and recruitment needs
- Monitored storage, preparation, cooking, handling, and serving of food
- Planned and directed employee training programs
- Maintained cleaned and safe environment
- Greeted guests and make arrangements to seat them
- Managed customer complaints and queries
0-5 years of experience
- Supervised up to 20 staff member
- Assisted with weekly liquor inventory and ordering
- Interviewed, hired, and trained staff
- Managed scheduling of staff and coordinated daily work responsibilities for staff
- Inspected kitchen and dining areas to ensure sanitary standards
- Maintained restaurant social media marketing (Instagram, Facebook, Twitter)
- Enhanced employee customer service standards program
10+ years of experience
Served food and beverages
- Managed bar ensuring stock levels, schedules, health codes were maintained
- Handled customer complaints and ensured satisfaction
- Collected payments accurately, handling multiple cash registers
6-10 years of experience
- Dedicated to providing a professional yet wholesome friendly restaurant experience for customers and the community.
- Supervised start-up, daily operations, opening and closing functions.
- Oversaw ordering and inventory management based upon food consumption usage.
- Monitored crew training, scheduling, food preparation, overall health and safety policies and procedures.
- Proven ability to managed restaurant budget to balance profit and loss statement.
- Provided insight, encouragement, motivation, and support to staff and management.
6-10 years of experience
Served as the Operations Manager for a family owned restaurant.
- Responsible for management of most accounting, financial management, and operations such as payroll processing, and payment of billing statements
- Managed tax accounts and worked closely with accountant to solve tax issues and payments.
- Provided monthly sales statements.
- Implemented policies related to customer service and produced successful marketing strategies.
- Maintained inventory and provided assistance to the General Manager for hiring employees.
- Executive positions: Chaplain 2008, Pledge Marshal Assistant 2008-2009
- Member 2011-Present
0-5 years of experience
Oversaw the daily operations of the Buffet Department.
- Supervised and coordinated all special parties and events.
- Responsibilities included scheduling, payroll, trainings, evaluation, coaching and counseling for more than 60 employees.
- Maintained inventory levels and responsible for product ordering and supplies.
- Responsibilities also including, labor cost, cost control and revenue analysis.
- Ensure Clark County Health Code is being met.
0-5 years of experience
- Major responsibilities include supervision of up to 30 employees
- Utilized detailed time management and organization skills
- Superior human relation skills as needed for travel industry customer relations
- Coordinated and carried out extensive training program under established hotel policies.
- Demonstrated ability to accomplish assignments, meet schedules and utilize working time.
0-5 years of experience
Managed all areas of the operations during scheduled shifts
- Assessed staffing and recruitment needs
- Monitored procurement, storage, preparation, cooking, handling, and serving of food
- Planned and directed employee training programs
- Maintained cleaned and safe environment
0-5 years of experience
- Responsible for overseeing breakfast, lunch, dinner and in room dining service.
- Created Standard Operating Procedures for In Room Dining and breakfast and lunch service.
- Helped maintain a 19% beverage cost and a 31% food cost.
- Held accountable for meeting forecasted sales, monitoring payroll, and hiring/training of new managers.
10+ years of experience
- Guided, directed, scheduled hours, and trained staff.
- Communicated with customers, sales reps, and suppliers.
- Recorded information about inventory, procedures, and health practices.
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