Spa Coordinator Resume Examples

Bathhouse Spa Coordinator

• Answered questions regarding spa facilities
• Provided tours for hotel guests who purchase access to the spa's amenities
• Maintained correct cash balance daily
• Coordinated with other internal hotel departments to enhance guest experience

Spa Coordinator

• Anticipate, identify and ensure guest needs are being met in the best possible way.
• Maintaining a professional presence at the front desk answering the phone and coordinating appointments.
• Daily management of retail area and processing of sales in Millennium POS accurately and timely.
• Effectively and efficiently communicate all guest questions and/or concerns to the Spa Director.

Spa Coordinator

• Increased profit margins to far exceed monthly budgets.
• Coached, trained, and developed staff.
• Developed relationships with other departments to help change the culture and reputation the spa once had that hindered its success.
• Worked closely with the MA's to motivate them on the importance of introducing the spa to new potential member's.

Membership/spa Coordinator

Facilitate sales of membership to local and international visitors

• Maintain strong relationships with community to promote wellness and active living
• Organize account information and personal training records
• Balance schedule and remain knowledgeable in spa treatments provided

Spa Coordinator

• Scheduled appointments
• Answered all phone calls and returned messages
• Stocked Spa and treatment rooms
• Kept Salon running smoothly by managing schedule
• Coordinated all wedding parties
• Kept up with cleaning and laundry

Front Desk Associate and Salon/spa Coordinator

Front Desk/Out Desk Operations

• Perform intake work, taking and processing patient demographical data and medical histories
• Process payments and co-pays and ensure patients understand their coverage options
• Communicate with insurance companies to verify patient coverage and obtain referrals and authorization for special testing, and to resolve issues related to eligibility
• Patient scheduling, billing and daily cash management
• Licensed Aesthetician
• Utilizing effective communication skills, promote the Spa's services and products
• Maintain inventory of products and spa supplies, placing and expediting orders and verifying receipt of products and supplies

Spa Coordinator

• Effectively communicate with individuals and groups
• Convey a positive self-image to others
• Interact effectively with clients and coworkers
• Express one's feelings and opinions without offending others

Spa Coordinator

• Oversee the day to day business of the spa at [company name] Paramus.
• Manage a staff of 5-7 LMT's and Estheticians
• In charge of inventory and selling retail products as well as hitting monthly revenue budgets.

Spa Coordinator

• Educate clients on services, packages, and the ingredients and effectiveness of PCA products.
• Meet sales goal of $400 per hour while offering personalized customer service.
• Maintain daily schedule while confirming, rescheduling, and creating appointments.

Spa Coordinator

• Handle multi-line phone system and answer emails daily.
• Greet visitors and employees courteously and cater to their special requests, needs and complaints.
• Book and schedule appointments efficiently and fairly.
• Familiar with all retail product; lead retail sales.
• Ensure back of house standards are maintained, room standards and daily responsibilities.
• Excelled in the ability to handle a variety of customer service and administrative tasks.
• Ensured compliance with health and safety codes.
• Proficient in Millennium software.