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Spa Coordinator Resume Samples
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0-5 years of experience
- Answered questions regarding spa facilities
- Provided tours for hotel guests who purchase access to the spa's amenities
- Maintained correct cash balance daily
- Coordinated with other internal hotel departments to enhance guest experience
0-5 years of experience
- Anticipate, identify and ensure guest needs are being met in the best possible way.
- Maintaining a professional presence at the front desk answering the phone and coordinating appointments.
- Daily management of retail area and processing of sales in Millennium POS accurately and timely.
- Effectively and efficiently communicate all guest questions and/or concerns to the Spa Director.
0-5 years of experience
- Increased profit margins to far exceed monthly budgets.
- Coached, trained, and developed staff.
- Developed relationships with other departments to help change the culture and reputation the spa once had that hindered its success.
- Worked closely with the MA's to motivate them on the importance of introducing the spa to new potential member's.
0-5 years of experience
Facilitate sales of membership to local and international visitors
- Maintain strong relationships with community to promote wellness and active living
- Organize account information and personal training records
- Balance schedule and remain knowledgeable in spa treatments provided
0-5 years of experience
- Scheduled appointments
- Answered all phone calls and returned messages
- Stocked Spa and treatment rooms
- Kept Salon running smoothly by managing schedule
- Coordinated all wedding parties
- Kept up with cleaning and laundry
10+ years of experience
Front Desk/Out Desk Operations
- Perform intake work, taking and processing patient demographical data and medical histories
- Process payments and co-pays and ensure patients understand their coverage options
- Communicate with insurance companies to verify patient coverage and obtain referrals and authorization for special testing, and to resolve issues related to eligibility
- Patient scheduling, billing and daily cash management
- Licensed Aesthetician
- Utilizing effective communication skills, promote the Spa's services and products
- Maintain inventory of products and spa supplies, placing and expediting orders and verifying receipt of products and supplies
0-5 years of experience
- Effectively communicate with individuals and groups
- Convey a positive self-image to others
- Interact effectively with clients and coworkers
- Express one's feelings and opinions without offending others
0-5 years of experience
- Oversee the day to day business of the spa at [company name] Paramus.
- Manage a staff of 5-7 LMT's and Estheticians
- In charge of inventory and selling retail products as well as hitting monthly revenue budgets.
0-5 years of experience
- Educate clients on services, packages, and the ingredients and effectiveness of PCA products.
- Meet sales goal of $400 per hour while offering personalized customer service.
- Maintain daily schedule while confirming, rescheduling, and creating appointments.
0-5 years of experience
- Handle multi-line phone system and answer emails daily.
- Greet visitors and employees courteously and cater to their special requests, needs and complaints.
- Book and schedule appointments efficiently and fairly.
- Familiar with all retail product; lead retail sales.
- Ensure back of house standards are maintained, room standards and daily responsibilities.
- Excelled in the ability to handle a variety of customer service and administrative tasks.
- Ensured compliance with health and safety codes.
- Proficient in Millennium software.
0-5 years of experience
- Manage client communication through constant contact
- Provide exceptional customer service
- Maintain inventory using Excel and Microsoft Word
- Experience with multiline phone system
0-5 years of experience
Making sure the client always comes first
- Preparing client intake forms for new clients
- Answering client phone calls, handling multiple phone lines
- Having full knowledge of spa services
- Light housekeeping
0-5 years of experience
- Schedule appointments
- Learn and promote sales of related retail products
- Promptly serve the needs of clients and other visitors
- Responsible for cleanliness and stocking of treatment areas
0-5 years of experience
- Daily Spa opening and occasional Spa closing duties
- Weekend Spa Manager
- Coordinate charitable donation and community engagement/promotional programs
- Responsible for PayPal and gift card transaction programs
- Responsible for addressing customer service issues that arise
0-5 years of experience
- Appointment booking
- Ensure guests of the spa experience with us is memorable.
- Greet guests upon entering our facility, give tours, and cashiering the guest payments.
- Assist spa manager in completing tasks.
- Process orders to ensure every technician is in stock as well as the desk for items needed.
- Organize meetings.
- Handles guest and/or technician complaints in a professional orderly fashion.
10+ years of experience
- Manage skincare studio
- Perform various skin care therapies
- Diagnose skin conditions and recommend therapies accordingly
- Promote beauty products associated with the spa and salon
- Train and educate salon staff
- Develop and implement market strategies
0-5 years of experience
- [company name] coordinator
- Scheduling appointments
- Creating monthly specials
- Opening and closing duties.
0-5 years of experience
- Responsible for opening and closing the spa as per standard operating procedures.
- Acknowledge and greet customers who enter and leave spa facilities.
- Perform responsibilities of providing detail descriptions of spa packages, treatments, discounts, services, promotions and features of facilities.
- Handle tasks of responding to guest queries and providing excellent guest service.
- Perform responsibilities of maintaining a clean, safe and well-organized working environment.
- Promote and maintain highest level of service that meets customer satisfaction.
- Responsible for processing transactions for all events, payment and membership fees.
- Perform responsibilities of checking-in guests as they arrive for their scheduled appointments.
- Responsible for scheduling new appointments and answering all calls that come into the spa.
0-5 years of experience
- Books/Cancels Reservations
- Creates an easy check in and out process for guests
- Balancing Spa reports on an hourly basis
0-5 years of experience
- Welcome and greet clients/patients for salon, spa and plastic surgery office.
- Manage all client appointments.
- Sell products and treatments.
- Maintain inventory of all salon and spa products.
- Order new products and supplies as needed.
- Responsible for opening and closing duties and cash reconciliation.
- Resolve client complaints and issues.
- Ensure high standards of hygiene and cleanliness within the salon and spa.
0-5 years of experience
- Greeting clients
- Scheduling appointments
- Stocking inventory
- Social media updates
- Maintaining salon cleanliness
- Cash handling
- Customer service
0-5 years of experience
- Managed front end / ran the spa
- Booked Appointments
- Staffing
0-5 years of experience
- Client relations
- Scheduling salon & spa services
- Team scheduling
- Staff support
- Opening and Closing duties
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