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Spa Coordinator Resume Samples
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Candidate Info
years in workforce
months at this job
Communication
Bathhouse Spa Coordinator
- Answered questions regarding spa facilities
- Provided tours for hotel guests who purchase access to the spa's amenities
- Maintained correct cash balance daily
- Coordinated with other internal hotel departments to enhance guest experience
Candidate Info
years in workforce
months at this job
Advanced Cosmedical Aesthetic Training
Biology
Aesthetics Certification (1000 Hours)
Spa Coordinator
- Anticipate, identify and ensure guest needs are being met in the best possible way.
- Maintaining a professional presence at the front desk answering the phone and coordinating appointments.
- Daily management of retail area and processing of sales in Millennium POS accurately and timely.
- Effectively and efficiently communicate all guest questions and/or concerns to the Spa Director.
Candidate Info
years in workforce
years at this job
Spa Coordinator
- Increased profit margins to far exceed monthly budgets.
- Coached, trained, and developed staff.
- Developed relationships with other departments to help change the culture and reputation the spa once had that hindered its success.
- Worked closely with the MA's to motivate them on the importance of introducing the spa to new potential member's.
Candidate Info
years in workforce
months at this job
Health Sciences
Membership/spa Coordinator
Facilitate sales of membership to local and international visitors
- Maintain strong relationships with community to promote wellness and active living
- Organize account information and personal training records
- Balance schedule and remain knowledgeable in spa treatments provided
Candidate Info
years in workforce
year at this job
Spa Coordinator
- Scheduled appointments
- Answered all phone calls and returned messages
- Stocked Spa and treatment rooms
- Kept Salon running smoothly by managing schedule
- Coordinated all wedding parties
- Kept up with cleaning and laundry
Candidate Info
years in workforce
years at this job
Business Management
Front Desk Associate and Salon/spa Coordinator
Front Desk/Out Desk Operations
- Perform intake work, taking and processing patient demographical data and medical histories
- Process payments and co-pays and ensure patients understand their coverage options
- Communicate with insurance companies to verify patient coverage and obtain referrals and authorization for special testing, and to resolve issues related to eligibility
- Patient scheduling, billing and daily cash management
- Licensed Aesthetician
- Utilizing effective communication skills, promote the Spa's services and products
- Maintain inventory of products and spa supplies, placing and expediting orders and verifying receipt of products and supplies
Candidate Info
years in workforce
years at this job
Mechanical Engineering
Spa Coordinator
- Effectively communicate with individuals and groups
- Convey a positive self-image to others
- Interact effectively with clients and coworkers
- Express one's feelings and opinions without offending others
Candidate Info
years in workforce
years at this job
Psychology
Eastern Massage Therapy
Massage Therapy
Spa Coordinator
- Oversee the day to day business of the spa at [company name] Paramus.
- Manage a staff of 5-7 LMT's and Estheticians
- In charge of inventory and selling retail products as well as hitting monthly revenue budgets.
Candidate Info
years in workforce
months at this job
Esthetics
Mass Media Arts
Spa Coordinator
- Educate clients on services, packages, and the ingredients and effectiveness of PCA products.
- Meet sales goal of $400 per hour while offering personalized customer service.
- Maintain daily schedule while confirming, rescheduling, and creating appointments.
Candidate Info
years in workforce
years at this job
Business Management
Spa Coordinator
- Handle multi-line phone system and answer emails daily.
- Greet visitors and employees courteously and cater to their special requests, needs and complaints.
- Book and schedule appointments efficiently and fairly.
- Familiar with all retail product; lead retail sales.
- Ensure back of house standards are maintained, room standards and daily responsibilities.
- Excelled in the ability to handle a variety of customer service and administrative tasks.
- Ensured compliance with health and safety codes.
- Proficient in Millennium software.
Candidate Info
years in workforce
years at this job
Communication Studies
Spa Coordinator
- Manage client communication through constant contact
- Provide exceptional customer service
- Maintain inventory using Excel and Microsoft Word
- Experience with multiline phone system
Candidate Info
year in workforce
months at this job
High School Diploma
Spa Coordinator
Making sure the client always comes first
- Preparing client intake forms for new clients
- Answering client phone calls, handling multiple phone lines
- Having full knowledge of spa services
- Light housekeeping
Candidate Info
year in workforce
months at this job
Cosmetology
Spa Coordinator
- Schedule appointments
- Learn and promote sales of related retail products
- Promptly serve the needs of clients and other visitors
- Responsible for cleanliness and stocking of treatment areas
Candidate Info
years in workforce
years at this job
Finance And Accounting
Donations Manager and Senior Spa Coordinator
- Daily Spa opening and occasional Spa closing duties
- Weekend Spa Manager
- Coordinate charitable donation and community engagement/promotional programs
- Responsible for PayPal and gift card transaction programs
- Responsible for addressing customer service issues that arise
Candidate Info
years in workforce
years at this job
High School Diploma
Organizational Leadership
Spa Coordinator/lead Receptionist
- Appointment booking
- Ensure guests of the spa experience with us is memorable.
- Greet guests upon entering our facility, give tours, and cashiering the guest payments.
- Assist spa manager in completing tasks.
- Process orders to ensure every technician is in stock as well as the desk for items needed.
- Organize meetings.
- Handles guest and/or technician complaints in a professional orderly fashion.
Candidate Info
years in workforce
years at this job
Esthetics
Spa Coordinator & Lead Master Esthetician
- Manage skincare studio
- Perform various skin care therapies
- Diagnose skin conditions and recommend therapies accordingly
- Promote beauty products associated with the spa and salon
- Train and educate salon staff
- Develop and implement market strategies
Candidate Info
years in workforce
years at this job
Spa Coordinator
- [company name] coordinator
- Scheduling appointments
- Creating monthly specials
- Opening and closing duties.
Candidate Info
years in workforce
year at this job
High School Diploma
Medical Aesthetician
Cosmetic Laser Technician/spa Coordinator
- Responsible for opening and closing the spa as per standard operating procedures.
- Acknowledge and greet customers who enter and leave spa facilities.
- Perform responsibilities of providing detail descriptions of spa packages, treatments, discounts, services, promotions and features of facilities.
- Handle tasks of responding to guest queries and providing excellent guest service.
- Perform responsibilities of maintaining a clean, safe and well-organized working environment.
- Promote and maintain highest level of service that meets customer satisfaction.
- Responsible for processing transactions for all events, payment and membership fees.
- Perform responsibilities of checking-in guests as they arrive for their scheduled appointments.
- Responsible for scheduling new appointments and answering all calls that come into the spa.
Candidate Info
years in workforce
months at this job
Sport, Entertainment & Event Management
Spa Coordinator
- Books/Cancels Reservations
- Creates an easy check in and out process for guests
- Balancing Spa reports on an hourly basis
Candidate Info
years in workforce
years at this job
Medical Billing
Salon & Spa Coordinator
- Welcome and greet clients/patients for salon, spa and plastic surgery office.
- Manage all client appointments.
- Sell products and treatments.
- Maintain inventory of all salon and spa products.
- Order new products and supplies as needed.
- Responsible for opening and closing duties and cash reconciliation.
- Resolve client complaints and issues.
- Ensure high standards of hygiene and cleanliness within the salon and spa.
Candidate Info
years in workforce
months at this job
Medical Billing And Coding
Spa Coordinator
- Greeting clients
- Scheduling appointments
- Stocking inventory
- Social media updates
- Maintaining salon cleanliness
- Cash handling
- Customer service
Candidate Info
years in workforce
years at this job
Spa Coordinator
- Managed front end / ran the spa
- Booked Appointments
- Staffing
Candidate Info
years in workforce
years at this job
Lead Spa Coordinator and Assistant Spa Director
- Client relations
- Scheduling salon & spa services
- Team scheduling
- Staff support
- Opening and Closing duties