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Salon Receptionist Resume Samples
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0-5 years of experience
- Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
- Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
- Provided an elevated customer experience to clientele.
- Improved product sales by 27%
0-5 years of experience
Maintained scheduling and facilities servicing over 200 customers.
- Conducted inventory, updated locations and ordered product for internal use and retail sale.
- Performed opening and closing duties to include cash/credit procedures and facility cleaning.
- Scheduled receptionist coverage and assisted in personnel actions supporting salon human resources.
- Performed payroll actions supporting ten employees.
- Interacted with Army/Air Force Exchange Service (AAFES) management for facility operations.
0-5 years of experience
Provided customer service to all salon patrons including greeting clients, answering
phones, creating and confirming appointments, handling client complaints, refunds, and exchanges
- Maintained continuous knowledge of all products, services and monthly marketing
- Maintained and updated client records including lab data and release forms
- Completed and uploaded a weekly stock count of all used salon products
- All other related duties as assigned
0-5 years of experience
Handled high volume booking and ringing out of client services such as men's cuts, hot shaves, manicures, pedicures, massages, & facials
- Served beverages to waiting clients, making sure a comfortable and clean atmosphere is presented
- In charge of opening/closing shop and register while managing all employee's daily activities
- Oversee and updated company's social media outlets including Facebook, Twitter, and e-mails
0-5 years of experience
Greet and welcome clients in a stellar fashion.
- Ensured customers satisfaction by communicating and resolving any customer complaints.
- Executed proper telephone procedures using appropriate customer service etiquette.
- Accepted and processed credit card and cash transactions.
- Maintained a clean, sanitized, and well organized work environment.
0-5 years of experience
Answered phone, scheduled and canceled client appointments and made daily confirmation calls.
- Data entry completed daily, along with filing client ticket information.
- Maintained retail and back bar inventories weekly, set planograms and kept the retail area clean and organized
- Handled client transactions and opened/closed the register.
0-5 years of experience
Greeted customers and provided information about salon availability, and scheduled appointments.
- Attended to phone calls, recorded detailed messages, and transferred calls to respective individuals.
- Maintained reception area, organized salon environment, sold salon products, and recorded sales.
- Assisted salon leader with administrative tasks, took part in marketing activities designed to increase service sales.
0-5 years of experience
- Under limited supervision, managed and supervised students on salon
- Assisted instructors and Program Director with monitoring student
- Managed salon inventory and ordering of salon products and supplies.
- Provided exceptional customer service to salon clients and visitors.
0-5 years of experience
Greeted customers coming in and provided information about salon services and retail products
- Maintained reception area and organized salon environment
- Suggest and sell salon services and products
- Proficient with cash handing
- Answered phones, booked appointments, maintain accounts and client records
10+ years of experience
- Greeted and assisted customers in making informed purchases along with bi-weekly services
- Operated an 8 line phone while scheduling daily operations for 5 stylist and 1 nail tech
- Commended for providing excellent customer service & efficient accuracy of personal errands
- Maintained other operations for owner supplies and laundry & Product Inventory
- Developed superior customer relationships and ability to problem solve in a reasonable matter
0-5 years of experience
- Greeted all clients in a pleasant manner and guided them through their treatment.
- Ensured timely opening and closing of the salon
- Scheduled/confirmed clients appointments
- Monitored the phone calls and answered any enquiries about the services of the salon
- Administered all payments for the processes and maintained a record of the same
- Ensured that the salon is clean at all times
- Maintained the inventory and made orders when new stock is required
- Monitored all the client files and assisted in sending mailers for the promotions
0-5 years of experience
Monitored and set appointments for 34 stylists.
- Provided customer service to Salon patrons through in store sales and over the phone.
- Maintained schedules of other salon receptionists.
- Filing and record keeping of sales and profit.
6-10 years of experience
Greeted customers coming in and provided information about salon services and retail products.
- Assisted in maintaining reception area and organized salon environment.
- Assisted with monthly product counts and communicated supply inventory requirements to the Salon Manager.
- Handled the tasks of scheduling appointments for clients as well as make courtesy calls to remind them of upcoming appointments.
- Excellent knowledge of salon equipment, procedures and supplies.
- Good organization and coordination skills.
- Demonstrated ability to communicate effectively.
- Profound ability to understand and follow instructions.
- Proven ability to perform simple accounting procedures.
0-5 years of experience
Greeted customers in a friendly and enthusiastic manner
- Worked quickly and effectively when scheduling appointments and answering questions
- Implemented several problem solving strategies in order to ensure customer gratification
- Adhered to the presentation of the front lobby by cleaning and organizing when necessary
- Handle calls to provide current, updated information to clients
0-5 years of experience
Arranged appointments and salon bookings for new and returning clientele.
- Maintained returning client records for future visit procedures and preferences.
- Recorded routine housekeeping duties and kept stock of supplies.
- Dealt with customer questions and complaints.
- Handled customer billing transactions.
6-10 years of experience
Greeted customers coming in and provided information about salon services and retail products.
- Assisted in maintaining reception area and organized salon environment.
- Assisted with monthly product counts and communicated supply inventory requirements to the Salon Manager.
- Handled the tasks of scheduling appointments for clients as well as make courtesy calls to remind them of upcoming appointments.
- Excellent knowledge of salon equipment, procedures and supplies.
- Good organization and coordination skills.
- Demonstrated ability to communicate effectively.
- Profound ability to understand and follow instructions.
- Proven ability to perform simple accounting procedures.
10+ years of experience
Achieved sales goal of $55,000 within 6 months in Salon Department
- Responsible for the training and development of new sales receptionists
- Provide detail consultations in cosmetics to achieve a desired look for all customers
- Achieved All Star status for 8 years and number one Credit Champ for 6 years
- Successful operations of five different departments
- Excellent use of strong People Skills
0-5 years of experience
Managing office operations and schedules for seven stylists in five on-site salons serving 300 residents of a retirement community.
- Achieving high customer satisfaction, through exceptional customer service, improving efficiency of office functions, and creating filing systems.
- Reconciling billings, collecting data, and submitting daily reports to headquarters.
- Training new employees on products and company policies.
0-5 years of experience
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Receive payment and record receipts for services.
6-10 years of experience
- Educated customers of retail product benefits and the value of each hair service.
- Scheduled appointments to assure proper scheduling and continuing appointments including walk-in customers, booking, and re-booking. Sell additional services, products, and executes current salon marketing programs. Ensure salon service and retail sales goals are met.
- Performed required receptionist duties including registration of all customers, answering phones, handling customer complaints, exchanges, refunds, and adjustments, and cashiering within established guidelines to ensure customer loyalty.
- Assisted customers by asking appropriate questions to determine customer’s needs, and follow current salon selection process to match new client to stylist’s strengths to maximize customer satisfaction and sales potential
0-5 years of experience
Operate basic office equipment, such as a copy machine, a calculator, and fax machine
- Answer all the queries put forward by new clients and guide them about the spa/salon treatments available
- Welcoming the guests who come to the salon
- Handling incoming calls to schedule spa/salon appointments
- Utilizing computers and software programs, such as accounting, scheduling, e-mail and word processing software
0-5 years of experience
Responsible for taking all calls on multiple lines, managing appointment schedules, booking clients
- Learning and understanding product in order to maintain sales, and accomplish company goals.
- Ordering products for back bar
- Utilizing customer service tools to bring in and maintain clientele
- Maintaining all paperwork, ex: confirmation calls, client history and etc
0-5 years of experience
Welcoming clients by greeting them, in person or on the phone; answering or referring inquiries
- Monitoring logbook and completing transactions with clients
- Maintaining a clean shop and workspace for clients and coworkers
- Inventory of supplies and waste calculations
- Maintaining proper communication skills given by managers
6-10 years of experience
Demonstrated passion for exceptional customer service to all guests and provided knowledge
- Stocked new shipments of products and kept daily inventory reports
- Responsible for opening and closing salon
- Kept records of daily and weekly operations and provided assistance for necessary paperwork
0-5 years of experience
Responsible for opening and closing the salon as per-standard operating procedures
- Clerical duties such as answering customer calls, filing, copying, faxing and handling cash drawer
- Creating advertising letters and emails, and planning promotional events
- Providing detail descriptions of packages, services, limited time offers, discounts and features of facilities
- Handle tasks of responding to guest queries and providing excellent guest service
- Performing responsibilities of maintaining a clean, safe, well-organized working environment
- Maintaining customer database and setting appointments
0-5 years of experience
Maintained schedule books by scheduling client's appointments or rescheduling for clients convenience by phone or walk-in.
- Daily appointment conformations by calling customer with appointment reminders.
- Responsible for client assistance with hair care products, plus selling to boost salon revenues.
- Creating departmental marketing strategies.
- The organization and cleanliness of floor displays to increase sales.
- Assisting salon manager with product ordering.
- Accountable for cashiering and account balancing.
0-5 years of experience
Welcomed and received clients, including reception, providing refreshments, answering phones, and making reminder calls.
- Processed payments for services and products.
- Assisted in the cleanliness of the salon.
- Promoted sales of products.
- Responsible for opening and closing the salon.
0-5 years of experience
Greeted customer in a warm and professional manner
- Handled the tasks of directing clients to the concerned stylist
- Maintained the records of clients like names, phone numbers and addresses
- Assisted with monthly product counts and communicate supply inventory requirements to the Salon Manager
- Handled the tasks of scheduling appointments for client as well as make courtesy calls to remind them of upcoming appointments
- Suggested and prescribed hair care products to clients
0-5 years of experience
Working with elderly residents. Making their welfare and happiness my number one priority. Keeping the salon clean, sterile and safe for their wellbeing.
- Taking charge of 5-7 hairdressers' schedules and scheduling appointment times accordingly.
- In charge of cash handling and deposits
- Head of stock and order placement.
0-5 years of experience
Hear and resolve complaints from customers or the public.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Keep a current record of staff members' whereabouts and availability.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Take out trash, maintain cleanliness
0-5 years of experience
Responsible for attending guest and booking their services over the phone or in person.
- Answering the telephone and keep up to date on guest services.
- Keep track of all the products and the inventory.
- Make sure to check out all the guests after their services.
- Always keep the work area neat and organized.
0-5 years of experience
Welcome clients as they arrive in the salon and provide them with required information.
- Take telephone calls and respond to inquiries put forth by callers.
- Schedule appointments and ensure that any cancellations or readjustments are taken care of.
- Make follow up calls to clients to remind them of their appointments.
- Take and record clients' contact information in the salon database.
- Operate the cash register, take payments for services rendered and issue change and receipts.
- Ensure that the cash drawer or register is balanced at the end of the day.
- Handle hair salon supplies and equipment inventory activities.
0-5 years of experience
- Greeting all customers in a friendly and welcoming manner
- Answering phones, booking appointments and handling cash drawer
- Maintaining client records and computerized data
- Maintain a clean and organized salon environment
- Replenish retail products and assist in inventory processes
- Maintain the functional operation of all salon equipment
- Assisted and observed 9 Stylist for almost 2 years
- Assisted Stylist with shampooing, blow drying, and styling clients hair
0-5 years of experience
Schedules and confirms clients for future appointments.
- Operates and maintains front desk area.
- Makes frequent calls to clients to ensure satisfaction.
- Creates customer bonds, generating repeat customers and increased sales.
0-5 years of experience
Maintained front offices by ensuring guests were directed to their destination.
- Answered multi-line phone system, processed and distributed mail
- Processed and distributed incoming and outgoing mail.
- Greeted guests and vendors, with a smile and correct information.
0-5 years of experience
Answered telephone calls and made appointments electronically for stylists.
- Utilized the cash register and Point of Sales system.
- Maintained cleanliness and organization of salon and store.
- Received and stocked product shipments.
0-5 years of experience
- Scheduling and confirming client appointments
- Ensuring excellent customer service by providing information and resolving problems
- Making sure stylists receive messages and gratuities
- Maintain retail presentation and housekeeping standards
- Organizing and maintaining office files and records
- Handling of the cash register and product sales
0-5 years of experience
Providing expert client service.
- Closing and opening the retail store.
- Supervising store and salon staff.
- Handling large amounts of money and balancing safe audits, registers, and deposits.
- Greeting and assisting clients in the salon.
- Managing time sheets, appointment books, and client sheets for stylists.
0-5 years of experience
Educated customers in all manners of beauty and skin care needs including hair, nails, make-up, facial and body products
- Applied make-up and skin products on clients' to demonstrate how to properly use each item
- Experienced in all aspects of running the store; selling, cashiering, receiving stock and product knowledge and application
- Filled in as the Salon Receptionist, responsible for scheduling and confirming appointments, entering client data, greeting all clients upon arrival, opening and closing down the computers at the end of the day and printing out sales reports for management
0-5 years of experience
Manage the front desk by checking clients in for their appointments, answering the phone, and scheduling appointments.
- Keep the Salon clean by sweeping and doing laundry
- Assist clients with questions about our services
- Manage front desk and keep stylists running on time
0-5 years of experience
Greeted clients and guest as they arrive
- Accepted and processed payments
- Answered phone calls, scheduled/canceled appointments
- Kept products stocked and service areas cleaned that were needed
years of experience
- Manage and maintain display of salon retail products
- Greet customers coming in and provide information about salon services and retail products
- Assist in maintaining reception area and organize salon environment
- Suggest and sell salon services and products
- Assist salon owners with administrative tasks and salon results
- Answer phones, book appointments, maintain accounts and client records
- Collect payment for services provided and retail product sold
0-5 years of experience
Responsible for opening and/or closing the salon based upon shift.
- Opens/closes the register till ensuring it is balanced correctly.
- Cleans all rooms after each client leaves the salon.
- Greets and checks in all clients as well as sell/re-sell packages and salon merchandise.
- Takes inventory upon manager request.
- Thoroughly cleans the salon before closing.
- Preforms spray tans on clients as requested.
- Answers all phone calls and makes appointments for spray tans.
0-5 years of experience
Schedule all Customer appointments.
- Advertise salon promotions via social networking internet sites.
- Answer all incoming calls and facilitate all client questions and concerns.
- Maintain an accurate and functional cash drawer.
- Upsell Salon beauty products to clients.
0-5 years of experience
- Handle responsibilities of coordinating all the front desk activities of the salon
- Perform the tasks of answering calls and scheduling appointments
- Coordinate with salon manager in maintaining the inventory of retail goods and products
- Perform responsibilities of handling and maintaining cash transactions
- Responsible for providing information on the services provided in the salon to clients
- Handle the tasks of marketing and selling hair care product to clients
- Perform all administrative and clerical tasks as required
0-5 years of experience
- Greet customers coming in and provide information about salon services and retail products.
- Assist in maintaining reception area and organize salon environment.
- Suggest and sell salon services and products.
- Answer phones, book appointments, maintain accounts and client records.
0-5 years of experience
- Recommend specific products for customers in commission sales environment while offering excellent customer service
- Schedule appointments for 20 stylists, maintain client records
- Handled cash transactions on a daily basis
0-5 years of experience
- Greet people entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
0-5 years of experience
- Greet persons entering establishment and direct or escort them to specific destinations.
- Schedule appointments and maintain and update appointment calendars.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
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