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Salon Coordinator Resume Samples
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Candidate Info
years in workforce
years at this job
Certificate
Managerial Accounting
Cosmetology
Salon Coordinator/store Manager
Operated salon under corporate policies, hire and train employees, manage payroll, purchasing and inventory
- Handled high conflict customer service concerns ensuring 100% customer satisfaction and easing customer tension
- Reconciled daily cash reports and balancing all monthly revenue contributing to truer financial reports while using accounting skills
- Processed week, month, quarter, and year end reports ensuring all sales documents are balanced and accurate
- Maintained inventory while supporting sale prices, costs and mark up while balancing purchase orders
Candidate Info
years in workforce
years at this job
Communications
Salon Coordinator
Provided customer service and sales assistance to the owner of this high end Philadelphia hair salon
- Supervised a total of 25 employees, ensuring a high level of professionalism as well as maintaining a good rapport
- Responsible for employee scheduling and all other related personal and confidential issues
- Facilitated communication between vendors and buyers to support negotiation of purchase order terms
- Scheduled and coordinated all clients appointments and services
- Developed customized sales incentives for clients using creative marketing tactics
- Created emails and social media incentives to promote the salon
- Developed new sales strategies under the supervision of the owner to generate revenue
Candidate Info
years in workforce
years at this job
Salon Coordinator
Created policies and procedures implemented across multiple locations.
- Scheduled appointments for 38 tenants based on availability and customers' needs.
- Audited weekly credit card transactions to determine accurate payment to tenants.
- Cultivated multi-year relationships with clients ensuring repeat business.
Candidate Info
years in workforce
years at this job
High School Diploma
Salon Coordinator
Responsible for any and all duties related to salon coordination
- Organized and maintained appointment schedule as far as 120 days into the future for colors, cuts, waxing, pedicures, manicures, massage, etc.
- Trained new employees on all salon policies and procedures
- Pulled and delivered revenue reports, inventory management and salon scheduling
- Handled all opening and closing store procedures including high level cash handling
- Answered phone calls while handling walk-ins and existing appointment
Candidate Info
years in workforce
years at this job
Salon Coordinator/receptionist
Oversaw and managed the day-to-day operations assisting customers with scheduling appointments and purchases
- Managed inventory including ordering, receiving and stocking products and general salon supplies
- Matched clients to specific stylists according to the clients particular needs
- Answered telephones, making adjustments to schedules as appointments are cancelled or take longer than scheduled
- Maintained records and receipts
- Reconciled end-of-day income with bank deposits
- Assisted clients with their overall salon requirements
Candidate Info
years in workforce
years at this job
Salon Coordinator
Schedule service, matching appropriate technician with client's needs
- Manage outside representatives to keep salon inventory updated and well supplied
- Establish and execute promotions to increase revenue, close sales and retail products
- Assure clients are scheduled in advance to ensure high rate of return business
- Represent salon and market to potential clients at bridal shows, fundraisers, etc.
Candidate Info
years in workforce
years at this job
Sports
Salon Coordinator
Created first bridal contract and coordinated private bridal events
- Managed store marketing via Facebook, E-mail, and Blu Domain serviced website
- Entered new and current clients information and appointments into Envision Software
- Knowledge of the most current Envision Software, Microsoft Office, and QuickBooks
- Planned and executed all salon events and NAC Wins fundraiser
- Created first training manual and conducted interview process
Candidate Info
years in workforce
years at this job
Graphic Design
Salon Coordinator
Greeted and checked out customers promptly at a large salon specializing in high-end products
- Booked and confirmed appointments daily in order to encourage repeat clients
- Took initiative to help manage the overall flow of the salon
- Assisted clients in the retail store, specializing in beauty supplies and encouraged higher sales
- Opened and closed the retail store which entailed, depositing cash, running reports for the day and locking up
Candidate Info
years in workforce
months at this job
Coastal And Environmental Science
Salon Coordinator
- Managed the salon’s daily operations to create an organized environment
- Maintained computer/register and telephone systems
- Monitored stylists to ensure timeliness of services provided
- Acquired knowledge of salon services and products
Candidate Info
years in workforce
years at this job
Business
Salon Coordinator
Coordinated and delegated appointments through company's software on computer.
- Handled cash transactions, and reconciled monetary funds throughout work.
- Dealt with client relations, and implemented persuasive ideas to sell company's products.
- Applied make-up to clients.
Candidate Info
years in workforce
years at this job
Assistant Manager \ Salon Coordinator
Reviewed resumes of employee applicants and hired staff
- Handled computerized payroll and product inventory upon request
- Organized and maintained front desk coordination
- Trained and supervised numerous employees in front desk procedures
- Maintained daily schedules, screening and answering multi-line phones, appointment scheduling through Hairmax computer system
- Generated statistical reports according to salon services and salon retail based upon a monthly or yearly time frame
- Determined decision making criteria based on priorities
- Balanced the cash draw (calculated the currency, checks, credit card transactions and collect daily deposit.)
Candidate Info
months in workforce
months at this job
Cosmetology Apprenticeship Program
Salon Coordinator
Directly reporting to owner of Salon with the responsibility of maintaining salon front desk functionality including but not limited to phone operations, managing stylist books, customer relations, inventory, and sales.
- Managed heavy call volume in a salon of 23 Stylists. Maintained organized books for all stylists by booking accurate blocks of time for appropriate services. Processed cancellations and tried to rebook where possible.
- Greeted and assisted all salon visitors. Notified stylist of client arrival through buzzer system. Offered them refreshments, drinks and magazines while in the waiting area.
- Processed cash, check, and credit card payments. Mentioned great Hair Products upon check out.
- Received & unboxed all product shipments, updated inventory sheet, priced and shelved items.
- Confirmed all next day appointments for 25 stylists and 3 estheticians.
- Maintained smock room with clean smocks. Laundered dirty towels and smocks. Kept lobby area clean as well as refreshment and front desk area.
- Assisted hairstylists with area clean up, shampoos, styling when necessary.
- Maintained friendly relationships with all stylists to make for a fun workplace.
Candidate Info
years in workforce
years at this job
Salon Coordinator
Managed staff and service providers (over 15 employees) including schedules and payroll
- Responsible for hiring and training all employees
- Assisted in planning monthly specials and holiday promotions
- Implemented service protocols
- Responsible for bank deposits and end of day close outs
- Planned events for marketing/advertising and community outreach
Candidate Info
years in workforce
years at this job
Salon Coordinator
Carried out a variety of secretarial tasks.
- Managed correspondence from clients, suppliers and other sources.
- Scheduled appointment with doctors and handled phone calls.
- Acted as a liaison between the salon owner and staff, as well as between staff and clients.
Candidate Info
years in workforce
month at this job
Associate of Science
Salon Coordinator
Highly skilled in maintaining front desk tasks, answering phones, booking appointments and handling cash drawer.
- Comprehensive knowledge of maintaining client records and computerized data from years of experience as a receptionist.
- Have worked with Salon software called Booker which allowed the client to book their own appointments with this app and managed appointments and marketing through this program.
- Able to maintain a clean and organized salon environment to create a comfortable appeal for the client and staff. Demonstrated ability to replenish retail products and assist in inventory processes.
- Have thoroughly loved and always enjoyed being a part of the beauty business, it's an innovative career with constant change and creativity which is an art.
Candidate Info
years in workforce
years at this job
Human Resources
Salon Coordinator
Responsible for planning and directing the day to day operations to reach revenue and profitability goals.
- Track daily financial growth to exceed previous year sales by a minimum of 10%.
- Manage sales & marketing, customer service, guest relations, facility management, purchasing, employee management, financial management, and operations.
- Thrive by emphasizing motivational team/staff efforts for career growth and development.
- Manage up to 20 employees and responsible for quarterly performance evaluations and annual promotional recommendations.
Candidate Info
years in workforce
year at this job
Biology
Receptionist and Salon Coordinator
Responsibilities include daily filing, photocopying, and updating client portfolios.
- Answered phones and scheduled appointments for clients using custom software.
- Facilitated a smooth, timely experience for all of the clientele.
- Placement of orders and shipments in order to maintain our inventory replete.
- Cleaning and tidying of the salon.
- Also responsible for customer follow-up
Candidate Info
years in workforce
months at this job
Communication
Salon Coordinator
Demonstrated a consistently high average daily call rate, appointment consulting and effective communication
- Increase in positive customer reviews 18% and client retention 28% in first 8 months
- Set up work processes to increase efficiency and defuse difficult client situations
- 32% product sales increase through persuasion based communication
Candidate Info
years in workforce
months at this job
Psychology
English Literature
Salon Coordinator
Managing Receptionist and Administrative Assistant to Owner.
- Ordered, received, priced and merchandised all incoming retail items and conducted monthly inventories.
- Utilized Spa-ware computer system for scheduling, customer tracking and business analysis.
- Maintained the social media page and community contacts.
- Performed opening and closing duties that entailed handling large sums of cash and credit card transactions.
Candidate Info
years in workforce
years at this job
Bachelor of Arts
Salon Coordinator/barber Stylist
Scheduled and confirmed appointments for clients and prescribed hair care products
- Ordered, priced and stocked inventory for salon products
- Obtained license renewals for the Cosmetology, [company name], Massage Therapist and Business licenses
- Developed marketing strategies with advertising and retail sales promotions to help build and expand the business
- Maintained and operated a very successful and profitable upscale salon
Candidate Info
years in workforce
years at this job
Business Administration
Health Service Administration
Salon Coordinator Manager
- Manage day-to-day activities while reporting daily progress to salon owner
- Educate clients and employees about services, business management and emerging trends
- Maintain software system and ensured they were updated with the latest upgrades
- Answered multi-phone lines and directed potential clients to their respective departments
- Managed invoice statements regarding hair products, stylist tools, office supplies and pamphlets
- Promoted new marketing strategies to boost client traffic
- Assisted in overseeing salon actions and employee schedules to ensure smooth daily activity with guests appointments
- Completed daily opening and closing procedures
Candidate Info
years in workforce
months at this job
Communication Studies
Salon Coordinator
Facilitate the daily operations of a full service salon and spa and oversee a staff of 24
- Coordinate appointments for hair stylists, massage therapists, estheticians, and nail technicians
- Successfully resolve conflict that arises between service providers and salon clients
- Foster and maintain interpersonal relationships with clients through exceptional customer service
- Answer phone calls, sell products, and efficiently check clients in and out of appointments
Candidate Info
years in workforce
year at this job
Office And Special Education
Fashion Merchandising
Salon Coordinator
Assist in administrative tasks including answering phones, confirmation calls, setting appointments, data entry, opening and closing of salon
- Provide excellent customer service by greeting guests and checking guests in and out of appointments
- Maintain professional front desk and reception area, cleanliness of salon and inventory of products
- Interview and hire new receptionists
- Make monthly schedule for receptionists
- Accurately manage a cash drawer
Candidate Info
years in workforce
months at this job
High School Diploma
Salon Coordinator
Schedule stylists and match clients to a particular stylist according to their specific needs
- Schedule client appointments, make schedule adjustments throughout the day as cancellations occur or appointments take longer than scheduled
- Answering Telephones, maintaining records and receipts, as well as managing reports
- Help costumers find products to suit their needs and increase product sales within the salon
- Answer questions and assist costumers during their overall salon experience
- Maintain the cleanliness of the costumer waiting area and front desk. Assist in salon cleanup
Candidate Info
years in workforce
year at this job
Psychology
Natural Sciences
Salon Coordinator
Assist supervisors with displays of all current and upcoming merchandise and replenish inventory.
- Orient newly hired salon coordinators to store policies, standards and procedures.
- Handle all customer transactions as well as opening, closing POS systems and preparing deposits.
- Coordinate scheduling with technicians and clients.
- Catalog sales goals and progress.
- Maintain client satisfaction by following up on and reporting any incidents.
Candidate Info
years in workforce
years at this job
Salon Coordinator
Manages the everyday duties of a salon by providing training and support to staff; contributing to strategic planning, operations and marketing. Serves customers by managing various beauty services and resolving complaints/issues
- Ensure Payroll completion and accuracy
- Maintain Inventory Management/Purchasing all salon products
- Handle all client resolution to ensure the needs of both my staff and clients are met
- Assist in payroll to ensure timely completion and accuracy
- Train all new coordinator hires to guarantee the best level of customer service
Candidate Info
years in workforce
years at this job
Business Management
Salon Coordinator
- Oversee 250+ salons daily providing support for questions, problem solving, budget requests, invoices, payroll issues, repair projects
- Evaluate situations and manage tasks according to urgency
- Maintain a working relationship with and support 25 field managers with salon needs in a timely manner
- Provide assistance to the President of Regis Salon Operations with daily administrative tasks including filing, data entry, power point presentations, incoming calls
- Train in new team members
Candidate Info
years in workforce
years at this job
Nursing
Salon Coordinator
Maintained salon appearance standards, provided direction, supervised daily activities.
- Answered phones, booked appointments, maintained accounts and client records, handled cash and credit card sales.
- Operated standard office equipment including pc's, printer, copier, fax machine, etc.
- Acted as the liaison between salon owner and staff.
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