Senior Technical Writer/project Lead
Managed all aspects of the documentation effort for several major applications, including decision support, registration and scheduling, as the sole writer in a fast-moving, dynamic development environment.
- Managed multiple hard-copy and online help versions of the documentation solution
- Prepared and presented estimates for documentation effort for service pack and general releases
- Designed and prepared user guides, administrator guides, release notes for service pack and general releases
- Delivered five books for a multiple platform analytics/decision support solution as part of a general release under an aggressive schedule
- Exceeded production estimates with efficiency, twice helping the team meet aggressive end-of-quarter deadlines as the sole full-time conversion specialist
- Developed a conversion and publication workflow process that contributed to a 41% reduction in the total data sheet completion time for the department