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0-5 years of experience
Supervised team of 30 software, firmware, and hardware engineers/managers in San Diego, Seattle, and India for $160 million storage media company. Oversaw product strategy, architectural oversight, process definition, project management, and product releases. Administered $5 million budget.
- Launched new backup storage appliance and increased product capacity by over 300%. Facilitated product revenue of $20 million, with 30% annual growth.
- Dramatically improved due diligence and leadership for poorly-performing acquisition.
- Deployed first-ever OEM release of disk-based appliance software to Hewlett-Packard, projected to produce $4 million in annual revenue.
- Introduced software development process (SDLC) to align sales and development efforts.
- Completed major upgrade of operating system platform for all disk-based appliances.
0-5 years of experience
Designed and built system multi-tier J2EE hosted service from the ground up; responsible for beta and initial launch; designed and implemented database schema and database interface layer
- Hired and built server engineering and QA teams
- Zinio Reader (C++ client) won the gold medal in the Industrial Design Excellence Awards (IDEA)
- Created and implemented software processes (product specification, development and deployment) across PM, Dev, QA, NetOps; responsible for maintaining company’s list of pending features and feature prioritization
- Wrote 75% of company’s product requirements and specifications
- Led several product releases, growing Zinio’s user base from 0 to 500,000+ users
- Managed port of Zinio client to the Apple MacOS, resulting in Zinio being pre-installed on every Macintosh sold world-wide.
0-5 years of experience
Created and implemented a cogent development release plan that saved over $4M a year.
- Managed all product delivery schedules, specification reviews, planning, budgeting, and resource allocation.
- Recruited, developed, and reviewed staff. Directly managed up to 15 people.
- Designed training and development programs to increase quality of personnel and software.
- Held responsibility for the design, integration, and scheduling of all third-party product integration and support.
- Led effort to develop company-wide best practices, standardized specification guidelines, and inter-departmental communications.
- Reduced budget during over 25%, and streamlined development and release process.
- Established highly functional cross-departmental product development structure that reduced development time, release corrections, and customer feature request implementation.
0-5 years of experience
A startup with a mission to develop a universal integration platform centered on e-Learning.
- Built and led the company’s development staff, totaling seven people covering development and QA.
- Pioneered a new strategic direction for the company with a first-ever product interconnecting
- Invented, architected, and patented new e-Learning technology (U.S. patent application 20050180352).
- Increased development productivity 6-fold within 9 months as measured by increased code output volume, and reduced implementation windows, using Scrum Agile software development practices.
0-5 years of experience
Reporting to the VP of Technology, managed daily product development operations of $1.26B company. Directed 83 staff members, 7 managers, 17 products, and $9 million budget for the product development division. Initially hired to run the Driver Studio suite but became responsible for entire development lab within 12 months.
- Led the requirements gathering, planning, development, budgeting, and delivery of 17 products that were globally distributed on multiple OS’s
- Implemented organizational development processes that improved interactions among external vendors, product development, release engineering, product support, product management, IT, and corporate sales.
- Transitioned a development organization to improve predictability, quality, and operational effectiveness by integrating business units (engineering, marketing, product management, quality assurance and customer support), formalizing communications across organizations, implementing transparent scheduling and product-status methodologies. This reduced schedule variances on 17 products to less than 10%.
- Won multiple product awards, including SD Magazine’s Jolt Productivity Awards, the Readers Choice Awards from Visual Studio Magazine, and .NET Developers Journal’s and PC Magazine’s awards.
- Developed and executed process improvements that resulted in a 90% reliability rating for meeting delivery dates; introduced transparent scheduling, open meeting policies, employee mentoring, and Agile methodologies.
0-5 years of experience
Managed two departments of software engineers a total of 22 employees. Responsible for budget, hiring, project planning and personnel performance appraisals.
- Led software development process including adaptation of extreme programming (XP) techniques along with standard engineering waterfall.
- The Open Port engineering team under my management designed and delivered 6 major releases of the IP Launch Pad Product.
- Managed large C++, Java application with over 500,000 lines of developed code
- Developed project plan for multiple release cycles per year
- Developed and maintained multi-threaded C++ application used in project including multicast broadcasting, and TCP IP socket communications
- Experienced with Rational RUP tools, Rational Rose, Clearcase, Purify and Quantify
0-5 years of experience
Directed the development, release engineering and software QA teams for Vocera’s breakthrough communication system that uses an 802.11b wireless platform to provide hands-free, voice communication throughout any networked building or campus. This system consists of the Vocera System Software, which is a combination of Java and C++ applications that run on a Windows server and the [company name] Badge. Vocera System Software houses the centralized system intelligence: the call manager, user manager, and connection manager programs as well as the Nuance speech recognition software and MySQL database.
- Worked with Executive Staff, Product Management, Marketing and Technical Support to define and prioritize product requirements and features for 3 major releases of Vocera System Software.
- Collaborated with Founder/CTO to manage and design software development for several major new features per release.
- Managed development and release of quarterly updates and emergency service packs to existing released software.
- Directed all activities for the Release Engineering and Quality Assurance groups.
- Chaired cross-functional company quality team that identified several areas of quality improvement throughout the company.
- Participated in designing, documenting and implementing a Product Development Life Cycle (PDLC)
- Managed software engineering team’s budget of $5+ million.
- Developed over 40 Vocera System usage reports using Crystal Reports allowing for quick identification of usage patterns, problem hardware and users needing training, correcting their speech recognition rates from well below 60% to above 75% recognition success or better.
- Created and managed processes for software releases, test management and defect tracking, resulting in more streamlined, accurate and high quality software deliveries
- Developed and implemented scalability and load testing, resulting in a 50% reduction of royalty costs and an 80% reduction in system requirements calls to Technical Support
0-5 years of experience
Led the development of multiple products using a mixed technology stack that included C#, Java, Windows, Linux, SQL, MySQL, PostgreSQL and Hadoop.
- Designed system to reduce the latency of product price and availability updates from client product pages to shopping destinations by more than 75 percent.
- Used C# and Java to design and build tool to rapidly generate data access code on a variety of SQL server platforms in accordance with established guidelines.
- Managed staff of 11 developers, two business analysts, a program manager and the expansion of an off-shore team comprised of five software engineers
0-5 years of experience
Managed product roadmap for ‘Applus Tracker’, a GPS enabled M2M, Telematics device providing real-time location based and vehicle diagnostic analytics.
- Analyzed industry trends and worked with engineering to guide product development towards marketable B2B and B2C solutions; created three products lines targeted at each industry segment.
- Developed key partnerships with Telecom providers (Verizon, Sprint, AT&T) to create B2C solutions for their respective client base.
- Generated pre-product sales for new LOB ($35MM in Opportunity for M2M sales and a $50MM for System Integration projects).
- Managed all of the global firm’s North American IT services contracts worth $10M while providing leadership to the internal software department and guidance on strategic direction to the company’s executive officers.
- Managed SLAs for nine major geographically dispersed contracts and oversee business processes and staff allocations to ensure project delivery compliance.
- Expanded company IT portfolio through organic growth and development of strategic alliances and partnerships; secured more than $2M in departmental revenue for FY2010 from IT business generated across Europe and North America.
- Transformed the software department from support shop to full-service IT services firm, resulting in a 20% increase in EBITDA for two consecutive years.
0-5 years of experience
Served as corporate visionary and lead for all products with a combination of in-house and outsourced resources for rapid development turnaround time. Achievements included:
- Attained 3rd party vendors in Australia including analyzing strengths and weaknesses, managing outsourced projects and controlling invoicing and project allocation.
- Built up and managed technical team for development of client/server and web applications for the consumer and enterprise customers.
- Designed and developed product solution using Visual C++ on Win2000 and C, Perl, and Apache.
- Implemented security and privacy systems for large corporations and government entities.
- Enriched performance for production systems that served over 2 billion web queries.
- Guided documentation of functional specifications, detailed design documents, UML diagrams, design reviews and code reviews with the engineering team.
0-5 years of experience
Reporting to CTO, the role is responsible for all Software Engineering at [company name].
- Overhauled the engineering process to improve quality and better align it with business needs. Introduced processes to provide predictability around timing and content of production deploys.
- Moved the development process to an Agile methodology, which helped improve the quality and quantity of new feature delivery.
- Grew the team from eighteen engineers to forty, in fourteen months; with just two failed hires.
- Introduced Service Oriented Architecture for a major project as first part of long-term strategy to pull apart monolithic codebase.
- Through better communications and meeting commitments improved relationships with [company name]’s biggest customer as business with this customer rose by 100% year on year.
- Rejected legacy assumptions that database blocking was an inevitable part of our system and led successful work to address the underlying technical debt.
- Improved working relationship between development and implementation teams.
0-5 years of experience
Managed the software development organization for a carrier-class SIP based VoIP media server
- Delivered audio conferencing, IVR, and DTMF features supporting SIP, VXML, and MSCML protocols
- Improved the quality of software delivered and provided predictability of deliverables
- Led the engineering project team through Beta program to General Availability
- Achieved on-time delivery of releases
0-5 years of experience
- Established professional software engineering and best practices at Draker
- Created scalable teams for software development, QA and DevOps
- Created/implemented critical processes for software development, QA, releases engineering, DevOps, monitoring and metrics
- Played critical role in growing company from 15 to 45 people and from less than $1M to $3M revenue in under than a year
- Scaled software engineering teams from 2 to 12 people
- Developed products critical to company’s strategic success
- Managed / mentored teams, led with vision, was hands-on, while wearing multiple hats
0-5 years of experience
- Increased the product development team from 10 to 40.
- Worked with staff of senior architects to design and optimize a high performance, scalable
- Established coding standards and efficient, repeatable (largely automated) development and deployment processes that made extensive use of agile development
- Designed the Network Operations Center and corresponding test environments.
- Engaged and managed outside contractors.
- Evaluated and integrated third party applications and tools.
0-5 years of experience
Led project teams in software projects for external partner integration and internal business process improvement
- Designed and led projects for business intelligence analysis, reporting and data collection
- Led and designed projects for HIPAA EDI 834 data integration with major health insurance vendors
- Created and maintained ASP.NET web portal, web services
- Conducted internal trainings for OOP, Agile practices, LINQ & C# 3.5 features, and ASP.NET MVC
0-5 years of experience
Staffed and built the Enterprise Service Bus (ESB) and Business Intelligence (BI) development team from the ground up. Directed and managed the rollout of the Progress Sonic ESB and migration of the BI reporting platform from Oracle/MicroStrategy to SAP HANA/BusinessObjects Enterprise utilizing existing staff and two staff augmentation consulting teams.
- Hired and mentored the development team to establish sound design, implementation and release practices for new technology stack and to continually improve existing processes and communications.
- Prepared and presented weekly and monthly reporting to Canoe senior management and C-level describing the state of the reporting and services platforms, including milestones, issues, risks, mitigation strategies and staffing needs.
- Wrote and negotiated all RFPs and Purchase Agreements for the Enterprise Service Bus platform selection. Created and negotiated all Statements of Work for staff augmentation and platform on-boarding.
- Identified and rolled out corporate training programs for the SAP and Progress stacks.
- Identified application data security solutions and approved initial ESB/SOA application architecture design decisions.
- Drove the selection, negotiation and initial implementation of Canoe’s ESB and Message Broker solution, Progress Sonic ESB and Sonic MQ.
- Responsible for managing a $3.5 million platform.
0-5 years of experience
Built software development department from 7 engineers to 35 engineers, 3 directors, and 4 managers.
- Managed product requirements definition, design, creation, and QA of element management system, network management system, and entire embedded code base for a complex, distributed MAN switch using proprietary RPR technology.
- Provided system architecture direction, guidance, and resolutions.
- Represented Lantern at IEEE 802.17 Resilient Packet Ring standards group.
- Authored several sections of proposed 802.17 draft.
- Put in place processes to allow for successful growth through good engineering practices, while retaining entrepreneurial climate.
- Created development plan that assured timely, quality delivery.
0-5 years of experience
Managed up to 150 engineers, developers, and testers worldwide to design innovative software solution for SPNM programs, expanding upon previous role with addition of SIP/H.323 provisioning systems. Evaluated business systems and practices to streamline processes for cost reduction and improved cycle time. Formulated product and operations strategies in alignment with overarching organization and program objectives. Forged alliances with key technology partners, such as Sun and IBM. Prepared and delivered executive-level sales proposals to major prospects. Managed and maintained technology infrastructure to support program initiatives.
- Established robust program and business unit standards for quality and performance.
- Streamlined operations through incremental process improvement, total process reengineering, and implementation of cutting-edge tools and technologies.
- Assembled high-caliber quality assurance team to fulfill pressing demands of SPNM business unit.
0-5 years of experience
- Proxense developed wireless real time location tracking equipment for usage in the medical industry.
- Staffed and managed the 9 engineer software development team.
- Prepared and managed annual budgets of approximately $1.2 million.
- Established and tracked project development schedules.
- Established software development process.
- Designed and produced core technology architectural and functional specifications.
0-5 years of experience
Directed the engineering of ITS’s principal consumer product line known as Confidens Messenger. Messenger’s intelligent and client-based software provided consumers with real-time targeted messages and corporations with knowledge discovery. Messenger delivered various multi-media content for marketing and sales promotions, technical support and service assistance. Data integration with corporate CRM systems enabled strategic and tactical consumer analysis. P3P compliant XML rules and SOAP-based web services guided the tools operation. The unique C++ architecture assured a compact and powerful inference mechanism, but in an unobtrusive and privacy-proof manner. Developed for Windows 95/98/2000, NT and XP platforms. Compliant with AOL, Netscape, and Internet Explorer. The products technology and intellectual property were sold to Logitech.
- Supervised up to 20 personnel in the United States and India during rapid corporate re-structuring as the business shifted from a hosted-ASP model to a shared services model. Staff included Project Managers, Requirement Specialists, SW Engineers, and SQA Engineers.
- Avoided 45% in domestic staffing costs while attracting talented engineers and eliminating gaps in critical skills by securing favorable contracts and forging strategic out-sourcing partnerships with leading skills and solutions providers.
- Promoted and led a rigorous 1 month vendor selection process by measuring technical readiness, process maturity, price competitiveness, and problem decomposition/solving capability; 12 initial vendors were narrowed to 1 primary and 2 secondary international providers.
- Accelerated product-launch via a modified Rational Unified Process RUP life cycle; beat aggressive time-to-market demands by 2 months. Packaged with full product documentation including marketing requirements, requirement traceability, technical specifications, use cases, Rose model, and online help content. Product testing included Unit Tests, User Acceptance Tests UAT , Mean-Time-between Failure MTBF , Integration Tests, and Field Tests.
- Worked closely with senior management and matrix organizations on all product aspects; interactions involved the CTO, VP of Operations, VP of Marketing and Sales, VP of Engineering and the CEO.
0-5 years of experience
Directed the rollout of the Progress Sonic ESB and migration of the Business Intelligence (BI) reporting platform from Oracle/MicroStrategy to SAP HANA/BusinessObjects Enterprise.
- Identified application data security solutions and approved initial ESB/SOA application architecture design decisions.
- Drove the selection, negotiation and initial implementation of Canoe’s ESB and Message Broker solution, Progress Sonic ESB and Sonic MQ.
- Mentored development team to establish sound design, implementation and release practices for new technology stack and to continually improve existing processes and communications.
- Prepared and presented weekly and monthly reporting to Canoe senior and C-level management that described the status of the reporting and services platforms.
- Wrote and negotiated all RFPs, Purchase Agreements and SOWs for the ESB platform selection.
0-5 years of experience
Managed engineering team on DDM (Distributed Device Management), a SaaS (Software As A Service) based solution providing systems management capabilities for millions of connected client laptops/desktops.
- Drove re-architecture of next generation platform addressing performance, scalability, availability and reliability. New architecture successfully launched supporting twenty-fold increase in performance compared to previous architecture while utilizing reduced hardware footprint.
- Delivered ten major releases on time with high quality, exceeding 99.7% SLA uptime on production over the past three years since launch.
- Engaged with business leaders across company and collaborated on product vision and roadmap resulting in quadrupling of revenue.
- Matured SDLC process, tailoring for leanness while deriving maximum value adds in quality and efficiency resulting in full external ISO audit compliance with zero recommendations for improvement by external auditors.
6-10 years of experience
Led a team of managers, architects engineers and System Engineers to rationalize application portfolio by consolidating multiple applications using a common J2EE framework and agile development methodology. Transitioned the product to virtualized environment in support of cloud offering of UCaas. Managed a portfolio of multiple products encompassing various platforms and functions such as architecture, development, maintenance, QA and customer support.
- Managed global QA team spread across 3 continents comprising of 100+ in-house and outsourced resources. The team is responsible for quality of n-tier enterprise applications operating on multiple operating systems with clients running on Windows, Android, iOS (iPhone and iPad) and Mac OS
- Leveraged test automation, testing processes and quality metrics to deliver high quality software solutions to small, medium and large sized enterprise global customers.
- Collaborated across teams to turn ideas into new products and fostered a culture of innovation throughout the organization.
- Hired, trained, retained and motivated highly effective teams to deliver results. Achieved the highest engagement score in employee survey and lowest attrition among peers.
- Kick-started mobile application development as a stretch initiative to motivate team members and lead company’s foray into mobile solutions.
0-5 years of experience
Responsible for all software development and systems support activities.
- Transitioned a massive online reservation platform and technology operations from Portland to Los Angeles within 2.5 months.
- Recruited and built a high-caliber, talented engineering team in Los Angeles from scratch, including software engineers, architects, leads, QA engineers, SCM engineers, DB Devs, DBA’s, BI engineers, data center architects, IT systems administrators, business analysts, and product managers. In the process, personally screened or interviewed 100+ candidates.
- Achieved 4 times more throughput of projects delivered on time and within budget than that of the previous team with roughly 1.5 times the team size.
- Cut production issues resolution times to 50% of the previous average.
- Integrated diverse technology platforms acquired through mergers and acquisitions (M&A), including Java and LAMP (PHP & MySQL).
- Guided the software engineering team to implement sound architecture and design principles to maximize performance, ease of maintenance, reusability, and timely delivery.
- Streamlined the systems interfaces with a large number of technology and business partners, including golf courses, hotels & resorts, and reseller web sites.
- Was awarded the coveted Comcast Spirit Award, which is voted on by employees to designate the employee with the most profound contribution and highest work ethics.
- Achieved one of the highest employee retention and job satisfaction ratios in the Comcast Entertainment Group organization (the Comcast unit that ultimately merged with NBCU).
- Streamlined processes, policies, and procedures, and established standards and documentation
6-10 years of experience
Responsible for the recruiting, management, coaching, and career development of engineering staff
- Initiated a strategic initiative to grow a new line of business in the emerging NextGen program of the FAA
- Provided solutions to unique customer problems, resulting in high mission success and customer satisfaction
- Directed all aspects of development, customization and implementation projects, including project planning, scheduling, tracking, and crisis response
- Managed budgets across multiple projects to project and maintain profitability
- Designed and lead development of a Command and Control system that was the digital nervous system for a global mission system of systems
- Implemented Agile Software Development practices in multiple programs
- Solutions utilized .NET for desktop and web, and Native Android for mobile
0-5 years of experience
Globally-based $280B electronics and telecommunications company
- Developed innovative wireless telecommunication software products utilizing multi-disciplinary international teams located in Dallas, Bangalore India, and Seoul Korea (team size 32, budget $6M).
- Directed projects dealing with call processing, embedded software, OA&M, framework services, intelligence engines, and network element common platforms. Led the team to a successful launch of CDMA wireless technology service in Puerto Rico.
- Introduced Samsung to Agile Methods, and achieved 30% faster time-to-market deliveries.
0-5 years of experience
Led a team of 4 to enhance the content and user experience for 12 travel domains held by [company name].
- Created new features and implement algorithms for the increased efficiency of the front-end and back-end (customer and administrative) user experience.
- Led Feature-based rapid development cycles.
- Planned and executed large-scale development initiatives from inception through production and acceptance.
- Requirements gathering and documentation; Function specifications and testing plan creation.
- Utilized web services to integrate with payment gateways, reservation systems, and social networking tools.
- Managed software development, content, design staff, and affiliate and outside travel agent relationships.
- Performed web analytics reporting and tracking tasks. (Used analytics to determine existing campaign/feature success and new business opportunities, support content and feature revision based on utility and ROI.)
- Made technical strategy recommendations for company improvement to better align services with client needs.
- Provided company performance, emerging technology and growth opportunity insight to the President.
- Notable Achievement: Improved search engine speed by over 800% through algorithm re-development
0-5 years of experience
Transitioned start-up culture to production environment by implementing industry standards for reliable, repeatable processes. Hired, developed and trained cohesive team of project managers with 50 software engineers
- Defined and managed $10M budget for engineering and development of video-on-demand software applications
- Implemented integrated toolset including Unified Modeling Language (UML), RUP, Requisite Pro, DOORS, Rational Rose, Clear Case, and MS Project
- Wrote full service proposals and marketing strategies with technical offerings for video-on-demand product and services for cable companies throughout US and Canada
0-5 years of experience
The company developed very advanced communication ASIC devices. One is a 30GB/sec 12-port switch (12M gates) and the other an OC48 edge device (18M gates); both support IP, ATM, data and TDM. The software team successfully developed Embedded control and management software, traffic related firmware, Host drivers and device diagnostics.
- Recruited and managed an excellent team of 22 software/firmware developers.
- Defined and implemented customer service oriented interface (API) to support IP, ATM, MPLS and SONET
- Directly engaged with customers for pre and post sales needs
0-5 years of experience
Led the software development practices, strategy and direction of the company’s Civilian division. Provided technical leadership, guidance and mentoring across teams, projects and contracts, and drove the evaluation and adoption of new and cutting-edge technologies, tools and techniques. Active in Business Development efforts across the company.
- Led technical efforts for the winning proposal for the company’s largest contract, the $64 million technology contract with the National Center for Educational Statistics (NCES).
- Built and led the team that designed and delivered on schedule the tablet-based assessment system for the National Assessment of Educational Progress (NAEP) Technology Based Assessment piloted in 200 schools in 2014, and to be administered to over 130,000 students across the US in early 2015.
- Created and led the internal working group that implemented CMMI-Dev level 2 and 3 software engineering and quality control standards and practices across all Civilian development teams.
- Introduced and successfully implemented Agile Development practices and tools in multiple teams and projects across the company, significantly increasing customer satisfaction and the quality of deliverables.
0-5 years of experience
Provided executive leadership as head of global IT. Responsible for all aspects of strategic IT planning, implementation and support worldwide as an integral component of the business plan. Engineered turnaround of IT’s performance and service levels. Transformed IT into a strategic business partner. Managed and delivered multiple large scale projects on time and within budget. Responsible for budgeting design and support of all technology.
- Directed Tech Support, Software Development, Internet and Training Operations for the largest unit of the QGT Division. Improved service levels. Established rapport and credibility with department heads. Reduced week-long average helpdesk backlog to 90% responsiveness within the same day.
- Hired and managed geographically dispersed staff of differing cultures and wove them in teams. Initiated and developed in-house training department that enabled timely and cost-effective delivery of end-user training.
- Effectively introduced and integrated new technologies: Intranet and Extranet sites for global customers, employees and licensees bringing in millions in additional revenue.
- Part of QGT’s Global Leadership Team that maintained and implemented worldwide technology standards of excellence and compliance within the division.
- Chief consultant on technology to the CEO and Executive Team. Contributed to the definition of key strategic business objectives leveraging QGT’s IT capability.
0-5 years of experience
Managed projects and client relationships.
- Developed HL7 messaging, parsing, and database integration.
- Designed and led development of a business process automation tool.
- Implemented components for integration of Davita’s Tablet PC C#/Excel application running Sybase
- Wrote applications in C#, VB, SQL, and Java.
- Assisted in QA Testing and provided client with Production support.
- Documented internal standards and methodology.
- Designed and implemented company VPN network to support telecommuting.
0-5 years of experience
I was responsible for implementing a software development organization to handle international applications for deployment in the U.S.
- Managed the entire development and production support staff consisting of approximately 20 individuals (project managers, software engineers, systems engineers and database engineers) located throughout the U.S., South Africa and Belgium. Successfully established a matrix organization that enabled software development efforts to be distributed across various locations worldwide.
- Responsible for the development of new IT system products to meet the needs of management and customers. Provided technical support for all IT software packages sold by the company in the US market place. Responsible for the integration of corporate IT components acquired through several mergers and acquisitions.
- Instituted standardized software engineering processes based on the Software Engineering Institute’s Capability Maturity Model to increase software quality and consistency. Implemented the corporate object library to begin utilizing common software objects across several business sectors.
0-5 years of experience
Managed core team of software engineers and systems administrators. Oversaw production environment for the company’s web services gateway and subscription-based Identity Management & Reporting Service (IMARS) that supported over 3.5 million users and was licensed by several public companies, including Lifelock and Equifax.
- Played key role in growing the company from $10-15 million to over $40 million in annual revenues and from 25 to 125 employees. Selected and led top-performing, near-shore engineering team to work on special projects, including an ID protection consumer site for Sony capable of supporting 7 million international customers in 16 localized languages.
- Improved scalability with load-balanced servers to support high traffic usage of XML Web Services Gateway, particularly during peak loads immediately after marketing campaigns and large customer breach launches.
- Integrated software with all 3 credit bureaus (Experian, Equifax, Transunion). Designed and implemented a release management system for upgrading production with a minimum of downtime.
0-5 years of experience
- E-marketing and technical consult to the marketing department and executive team
- Oversaw $1.5m PPC budget with corporate internet marketing vendors
- Trained and managed project managers for software engineering department
- Responsible for project budgets, personnel and schedules
- Developed social media campaigns for marketing department
- Led trainings in SEO and internet technologies
0-5 years of experience
Served as primary architect and manager of eight full-time and additional part-time software engineers for a year-long project to migrate client data from a transactional database to a data warehouse increasing capacity, reporting functionality, and transactional database performance.
- Designed and implemented a new system for high volume email delivery and bounce handling.
- Designed and implemented a web-based image manipulation system to allow clients to customize uploaded content.
- Designed and implemented a system to detect scraping of company web sites.
- Performed security audits per FIPS 800-53 and worked with Federal clients to maintain Authority to Operate status.
0-5 years of experience
- Acted as General Manager of Boulder Colorado division (Mijenix acquisition) responsible for retail PC Utilities software (PowerDesk, SystemSuite, FIxIt Utilities, etc.)
- Led the team that developed PowerControls: the first retail MS Exchange recovery software
- Documented the SDLC and developed formal release management strategies to improve quality and reduce the frequency of maintenance releases
0-5 years of experience
Transitioned start-up culture to production environment by implementing industry standards for reliable, repeatable processes. Hired, developed and trained cohesive team of project managers with 50 software engineers
- Defined and managed $10M budget for engineering and development of video-on-demand software applications
- Implemented integrated toolset including Unified Modeling Language (UML), Rational Unified Process (RUP), Requisite Pro, DOORS, Rational Rose, Clear Case, and MS Project
- Wrote full service proposals, marketing strategies with technical offerings for video-on-demand product and services to cable companies throughout US and Canada
0-5 years of experience
Created Data Driven Automation, an entirely new concept for test automation, which read and executed special keyword commands from a file. Built upon ATS’s ADK, it eliminated the customer’s need to develop custom C software which accelerated their testing process.
- Designed, developed, and maintained a servlet-driven, web-based front end for a test automation system using Java and JavaScript. Enhanced C-based test driver portion as well. Used http sessions and cookies to achieve multi-user capability and other functionality. Took over work of 3 to 4 out-sourced engineers doing this for ATS.
- Redesigned/enhanced ATS’s web site by making it multi-frame, adding a product demo, changing color scheme and graphics, and adding some animation and JavaScript event handlers.
- Developed custom test automation software for Telco, Inc. utilizing the ADK. This involved creating tabular test result data using HTML with hyperlinks to actual data in test execution log files. Familiarity with Keithley, Ameritec, HP, and TTC test equipment was needed for this task. Allowed Telco to have compact, concise, and presentable test results.
- Other responsibilities: release engineer, field service engineer, test engineer, webmaster, system administrator, customer support, and marketing and sales assistant.
0-5 years of experience
Managed & developed alongside the engineering team responsible for [company name]’s iHotelier Reservation Solutions Systems. The team consisted of 3 permanent employees, several freelancers and approximately 10 offshore India and Canada-based resources. Systems developed by this team are in use by over 5000 hotels spanning 30K users and are critical in allowing these hotels to propagate their inventory through various channels including GDS and online travel agencies (OTAs). Systems are a hybrid mix of ColdFusion, JSP, and Java platforms running under Linux-based JBoss Application Server. Development process followed OOP patterns and utilized Agile development methodology. Evangelized and implemented Agile development processes with fellow managers.
- Developed local JBoss development environments for internal and offshore developers. These local development environments allowed developers to work, thus reducing latency and increasing productivity; especially key for offshore teams.
- Hands-on design, development, and architecture of Java/JSP applications.
- Implemented build process scripts leveraging Ant and SVN.
- Investigated Groovy/Grails as a potential target migration platform to relieve the excessive overhead of SEAM and ColdFusion.
- Identified core performance problems with a mission-critical call center application and, along with actually resolving issues, passed along recommended fixes to offshore and internal developers. Problems revolved around numerous non-tuned, redundant or often unnecessary database queries combined with dated ColdFusion code prone to memory-leaks.
- Evaluated product roadmaps and recommended appropriate staffing, reviews, and evaluation of current employees.
- Development and signoff of technical requirements and documentation.
- Off-hours work and meetings with off-shore development teams, tech leads, and relationship managers.
- Planning and estimation of large-scale initiatives impacting core business rules and revenue.
- Undertook high-visibility project in which core business models are being rewritten for delivery in 1Q2012
0-5 years of experience
- Restructured the internal Employee Web Directory
- Managed staff headcount reports
- Created the Organization Chart for the Routing Technology Group (450+)
- Coordinated special events, celebrations, travel, executive meetings, and weekly team activities
0-5 years of experience
Worked with the Product, User Experience and Strategy teams to lay out a roadmap for development and release of Pearson’s next generation homework applications
- Worked with teams throughout Pearson to design a learning platform based on micro services and pluggable UI web components
- Reorganized to the development department around small agile teams empowered within their own area of work to quickly make decisions and execute on them
- Spearheaded the usage of Cassandra throughout Pearson Higher Education
0-5 years of experience
Program co-management of Shimmer platform development.
- Designed/implemented/shipped three Shimmer-family platform products in 15 months.
- Designed/implemented/shipped six new expansion-board sensing capabilities.
- Designed/implemented/shipped OEM high-density sensing platform.
- Elected to TinyOS Core WG; release/maintenance of multiple Shimmer platform and application repositories; advisory role on TinyOS strategy.
- Mentored both internal and external Shimmer-related engineering efforts.
0-5 years of experience
Digital Media Advertising
- Successful implementation of various SDLC and infrastructure projects utilizing agile/waterfall methodologies.
- Managed cross-functional and vendor relationships, support for production and business requests and issues.
- Defined and implemented PMO framework, resource capacity model, OEM to commitment estimate processes.
- Analysis of projects implementing CMMi principles, budgets, forecasts and status.
0-5 years of experience
Manage a team of seven senior programmer/analysts, including both personnel and project management. Responsible for prioritizing projects, managing resources, customer interactions, specifications, project planning and implementation, post-project evaluation, and employee performance reviews.
- Technical lead for a data warehouse & business intelligence project, transportation management system implementation, and demand planning implementation.
- Developed department system design standards with other senior manager. Design included all business logic residing on AS400 in RPGLE, with legacy front-ends for maintenance programs, and ASP.NET front ends for web-based user interfaces.
- Responsible for annual IT/Financial audits with PWC
0-5 years of experience
Manage a team of seven senior programmer/analysts, including both personnel and project management. Responsible for prioritizing projects, managing resources, customer interactions, specifications, project planning and implementation, post-project evaluation, and employee performance reviews.
- Technical lead for a data warehouse & business intelligence project, transportation management system implementation, and demand planning implementation.
- Developed department system design standards with other senior manager. Design included all business logic residing on AS400 in RPGLE, with legacy front-ends for maintenance programs, and ASP.NET front ends for web-based user interfaces.
- Responsible for annual IT/Financial audits with PWC
0-5 years of experience
Organized professional team-player.
- Prepared executive-level reports and presentations.
- Managed department documents
- Coordinated and planned meetings
- Generated travel reservations, expense reports, and maintaining the Director’s
- Possess excellent attention to detail and follow through capabilities.
- Frequently worked under minimal supervision.
- Handling of department confidential materials.
0-5 years of experience
Triple Play Voice/Video/Data Edge router product
- $11M funded startup
- Product design and development/engineering
- Manage multiple development teams in India, Moscow.
- Establish the engineering development environment
- Interface with customer for deployment
- Embedded Linux, ATM switch, T1, VDSL, CPE settop box, video server, router
0-5 years of experience
- Second line managerial responsibilities. Managed 7 geographically distributed development teams spanning front end Web products to Mobile and Big Data platforms.
- Worked with the product management team to help define a long term vision, strategy and execution plans for products.
- Responsible for all aspects of HR from recruiting to hiring, mentoring, promoting, termination.
- Worked with product engineering and product management teams to drive the adoption of Scrum and Agile processes and methodologies.
- Worked directly with SVP of Engineering to craft an engineering recruiting process to support doubling in size over 12 months.
- Built monitoring tools to track team execution and individual contributions and used that information to optimize team performance.
0-5 years of experience
- Post-acquisition, I continued to be responsible for the management of the Software Engineering Team that was responsible for PCI Expansion BIOS and Process & Test Application Software development.
- Primary interface with TI patent legal team to ensure the Intersect IP was protected properly through the acquisition.
- I continued responsibility for the architecture work, to expand the IP portfolio and the areas that it would apply.
- This included applying the IP principles, protocols and software driver work into 1394 devices being developed by TI
- Working with TI teams in Singapore to leverage the technology that Intersect Technologies had developed.
Computer Software Cover Letter Examples
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
