Senior Operations Manager Resume Examples - Page 2
Senior Operations Managers are employed by a wide range of organizations and are in charge for implementing programs and services. Essential duties and responsibilities seen on a Senior Operations Manager resume include planning strategic programs, establishing organizational goals, offering professional consultation, setting up reporting systems, and running training programs. Our collection of resume samples for Senior Operations Manager reveal that crucial skills for the job include leadership, business acumen, analytical thinking, problem-solving orientation, expertise in their specified role, communication, and interpersonal skills. Most employers require a Master’s Degree. Eligible candidates come from various educational backgrounds, depending on their industry.
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Senior Operations Manager
Oversaw national operations of a vendor neutral, contingent labor and professional services program with $10 million monthly revenue.
- Implemented program launch and transition of pre-existing contractors into new client-facing VMS tool, Fieldglass.
- Drove client utilization and end-user compliance of VMS program; improved efficiency for various process workflows.
- Developed key performance metrics reports; held quarterly business reviews with emphasis on improved cost savings.
- Supervised all aspects of supplier onboarding process including master contract negotiations, vendor performance and customer referrals. Participated as valued business partner in client-officiated legal reviews and risk assessment meetings.
- Reviewed, redlined and negotiated statements of work for improved milestone deliverables and competitive pricing.
- Managed team of five VMS specialists; supervised additional activities of client-services support teams operating remotely.
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