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Additional Billing Collections Resume Samples
Billing Representative Resume Samples
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6-10 years of experience
Responsible for accurate and timely billing of over 2,500 clients each month utilizing OracleR12 system.
- Handled invoice billing complaints and discrepancies, issuing credit memos when necessary.
- Researched and reconciled customer accounts/invoices to ensure accurate and timely billing.
- Prepared summary sheets and manual invoicing whenever necessary.
- Assisted clients with the collection of payments from outstanding accounts receivable on a monthly basis.
- Obtained and matched PO numbers to delivery slips to ensure prompt receipt of payment.
- Created and maintained new and existing customer contracts.
0-5 years of experience
Provided bi-lingual (Spanish) customer service to [company name] customers to ensure customer satisfaction
- Handled on average 50-75 calls per day in a call center environment.
- Answered customer questions and solved problems according to [company name] standardized procedures
- Recorded details of customer interactions such as inquiries, complaints, comments, or actions taken
- Referred unresolved customer grievances to designated departments for further investigation
- Determined charges for services requested, collected payments, and arranged for billing
- Advised customers on [company name] service campaigns such as the [company name] Energy Saving Program
6-10 years of experience
Worked on a team designated to process the closing documents being sent to insured.
- Responsible for filling for the expenses accrued on each claim.
- Reviewed independent adjuster's bill for accuracy.
- Supported supervisor in handling claims that needed to be expedited.
- Assisted supervisor with billing assignments and verify work of other team members.
- Provided customer service to insured regarding their claim.
0-5 years of experience
Participated in all aspects of billing and invoicing functions.
- Delivered superior level of service to a diverse clientele.
- Researched and resolved billing issues efficiently.
- Processed a high volume of orders with a high degree of efficiency, which aided in customer satisfaction.
- Trained, coached, and motivated employees in performing at optimal levels.
- Coordinated employee recognition, events, and morale-boosting activities.
0-5 years of experience
Validated claims and worked edits to ensure correct billing to [company name].
- Created Job Aids that helped with each process for accurate billing.
- Billed DSHS claims and worked the follow-up piece.
- Resolved [company name] denials and researched [company name] correspondence regarding take backs.
- Keyed charges to merge inpatient claims to [company name].
- Updated COB information with [company name] for Group Health coverage.
- Verified and updated eligibility information in Registration.
6-10 years of experience
Analyzed outpatient behavioral health and substance abuse COB claims after initial billing to ensure timely payment and account resolution
- Scheduled new patients with therapists based on presenting problems as well as verifying insurance benefits and obtaining initial authorization
- Interpreted information requests and corresponded with patients and agencies in accordance with hospital, state and HIPAA regulations
- Monitored medical records for coordination of care and organized documentation
0-5 years of experience
Received 100-150 inbound calls daily
- Assisted customers with billing payments
- Displayed professional and courteous service skills to customers
- Provided technical support to existing customers
0-5 years of experience
Provided trade references for current customers to assist other companies in establishing credit limits and payment terms
- Assembled credit application packets that included trade and banking references and credit reports for prospective customers
- Provided coverage for the receptionist, as well as other clerical tasks in the main office when needed
- Completed cross training of other Accounts Receivable duties, including cash application, and billing
- Responsible for all duties related to billing including, to processing any and all credits, generating customer invoices, and preparing NAFTA export paperwork for international shipments
0-5 years of experience
- Prepared invoices and reports for approximately 50 attorneys
- Successfully analyzed client billing discrepancies, and appealed and collected payment of client short payments
- Identified complex client billing requirements of a major client contributing to record setting year end collections
0-5 years of experience
Participated/Presented at health fairs and various workshops.
- Created PowerPoint Presentations for workshops.
- Composed and packaged client intake packets.
- Designed and distributed marketing materials.
- Scheduled client appointments.
- Researched and submitted billing for Medicaid and third party insurance.
- Established and maintained the office filing system.
- Performed clerical duties with efficiency.
0-5 years of experience
Managed complex billing, via excel spreadsheets
- Communicate with agents, and dealers about warranty contracts and cancelations
- Utilize MAS90 Accounting System
- Prepared specialized billing per state special State to State deadlines
- Large volume of customer contact via e-mail and soft-phone
- Prepared bank statements and reconciled billing revenue
0-5 years of experience
- Responsible for generating accurate and timely invoices for several diverse product lines (individual policies, large groups, Medicare Advantage plans).
- Improved existing billing instructions and created Policy and Procedure documents as needed.
- Revised form letters (Hold Notice, Year End Premium Breakdown, Explanation of Billing Procedure).
- Participated in implementation of new Medicare Advantage Billing System.
- Communicated with several departments to answer billing inquiries and resolve billing issues.
- Used Access and Excel to format data files for groups and vendors according to their specific needs.
- Streamlined the AultOne refund and prorating process.
0-5 years of experience
- Responsible for answering incoming calls with questions on billing
- Researched client information to explain bills
- Applied credit/adjustments to accounts
- Discovered customers needs and wants, selling appropriate products and services
- De-escalate calls to create positive customer experience
Billing Collections Cover Letter Examples
