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Billing Representative Resume Samples
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Candidate Info
years in workforce
years at this job
Accounting
Billing Representative
Responsible for accurate and timely billing of over 2,500 clients each month utilizing OracleR12 system.
- Handled invoice billing complaints and discrepancies, issuing credit memos when necessary.
- Researched and reconciled customer accounts/invoices to ensure accurate and timely billing.
- Prepared summary sheets and manual invoicing whenever necessary.
- Assisted clients with the collection of payments from outstanding accounts receivable on a monthly basis.
- Obtained and matched PO numbers to delivery slips to ensure prompt receipt of payment.
- Created and maintained new and existing customer contracts.
Candidate Info
years in workforce
months at this job
Nursing
Customer Service/billing Representative
Provided bi-lingual (Spanish) customer service to [company name] customers to ensure customer satisfaction
- Handled on average 50-75 calls per day in a call center environment.
- Answered customer questions and solved problems according to [company name] standardized procedures
- Recorded details of customer interactions such as inquiries, complaints, comments, or actions taken
- Referred unresolved customer grievances to designated departments for further investigation
- Determined charges for services requested, collected payments, and arranged for billing
- Advised customers on [company name] service campaigns such as the [company name] Energy Saving Program
Candidate Info
years in workforce
years at this job
Child Development
Billing Representative
Worked on a team designated to process the closing documents being sent to insured.
- Responsible for filling for the expenses accrued on each claim.
- Reviewed independent adjuster's bill for accuracy.
- Supported supervisor in handling claims that needed to be expedited.
- Assisted supervisor with billing assignments and verify work of other team members.
- Provided customer service to insured regarding their claim.
Candidate Info
years in workforce
years at this job
Billing Representative
Participated in all aspects of billing and invoicing functions.
- Delivered superior level of service to a diverse clientele.
- Researched and resolved billing issues efficiently.
- Processed a high volume of orders with a high degree of efficiency, which aided in customer satisfaction.
- Trained, coached, and motivated employees in performing at optimal levels.
- Coordinated employee recognition, events, and morale-boosting activities.
Candidate Info
years in workforce
years at this job
Medicaid Billing Representative
Validated claims and worked edits to ensure correct billing to [company name].
- Created Job Aids that helped with each process for accurate billing.
- Billed DSHS claims and worked the follow-up piece.
- Resolved [company name] denials and researched [company name] correspondence regarding take backs.
- Keyed charges to merge inpatient claims to [company name].
- Updated COB information with [company name] for Group Health coverage.
- Verified and updated eligibility information in Registration.
Candidate Info
years in workforce
years at this job
Business
Clinic Billing Representative
Analyzed outpatient behavioral health and substance abuse COB claims after initial billing to ensure timely payment and account resolution
- Scheduled new patients with therapists based on presenting problems as well as verifying insurance benefits and obtaining initial authorization
- Interpreted information requests and corresponded with patients and agencies in accordance with hospital, state and HIPAA regulations
- Monitored medical records for coordination of care and organized documentation
Candidate Info
years in workforce
months at this job
High School Diploma
Billing Representative
Received 100-150 inbound calls daily
- Assisted customers with billing payments
- Displayed professional and courteous service skills to customers
- Provided technical support to existing customers
Candidate Info
years in workforce
years at this job
Computer Applications
Billing Representative/credit Analyst
Provided trade references for current customers to assist other companies in establishing credit limits and payment terms
- Assembled credit application packets that included trade and banking references and credit reports for prospective customers
- Provided coverage for the receptionist, as well as other clerical tasks in the main office when needed
- Completed cross training of other Accounts Receivable duties, including cash application, and billing
- Responsible for all duties related to billing including, to processing any and all credits, generating customer invoices, and preparing NAFTA export paperwork for international shipments
Candidate Info
years in workforce
year at this job
Business Administration
Billing Representative
- Prepared invoices and reports for approximately 50 attorneys
- Successfully analyzed client billing discrepancies, and appealed and collected payment of client short payments
- Identified complex client billing requirements of a major client contributing to record setting year end collections
Candidate Info
years in workforce
years at this job
Associate of Arts
Communications
Billing Representative/administrative Assistant
Participated/Presented at health fairs and various workshops.
- Created PowerPoint Presentations for workshops.
- Composed and packaged client intake packets.
- Designed and distributed marketing materials.
- Scheduled client appointments.
- Researched and submitted billing for Medicaid and third party insurance.
- Established and maintained the office filing system.
- Performed clerical duties with efficiency.
Candidate Info
years in workforce
years at this job
Accounting
Billing Representative/accounting
Managed complex billing, via excel spreadsheets
- Communicate with agents, and dealers about warranty contracts and cancelations
- Utilize MAS90 Accounting System
- Prepared specialized billing per state special State to State deadlines
- Large volume of customer contact via e-mail and soft-phone
- Prepared bank statements and reconciled billing revenue
Candidate Info
years in workforce
years at this job
Communication Arts
Billing Representative
- Responsible for generating accurate and timely invoices for several diverse product lines (individual policies, large groups, Medicare Advantage plans).
- Improved existing billing instructions and created Policy and Procedure documents as needed.
- Revised form letters (Hold Notice, Year End Premium Breakdown, Explanation of Billing Procedure).
- Participated in implementation of new Medicare Advantage Billing System.
- Communicated with several departments to answer billing inquiries and resolve billing issues.
- Used Access and Excel to format data files for groups and vendors according to their specific needs.
- Streamlined the AultOne refund and prorating process.
Candidate Info
years in workforce
years at this job
High School Diploma
Billing Representative
- Responsible for answering incoming calls with questions on billing
- Researched client information to explain bills
- Applied credit/adjustments to accounts
- Discovered customers needs and wants, selling appropriate products and services
- De-escalate calls to create positive customer experience
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