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Assistant Bank Manager Resume Samples
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0-5 years of experience
Supervised, trained & hired new employees and overseeing new hires in the teller position.
- Assisted managers in identifying sales opportunities for the branch.
- Expanded customer base by advertising bank products to customers and supported a large volume of accounts.
- Recognized by Regional & Market managers for excellence in sales management.
- Developed and implemented organizational system that significantly enhanced monitoring of branch cash controls, regulatory compliance, security and order processing.
- Leveraged strong presentation and mentoring skills to train, coach new bank staff by earning top scores on a bank audit within 6 months.
0-5 years of experience
Established and maintained relationship with business manager to preserve partnership for shared business location. Developed new employees to attract and retain sales at new location resulting in over 100% goal attainment during that quarter. Instituted filing system at new location to ensure audit compliance resulting in first branch audit score of 95%. Trained new employees on self-developed techniques to gain new business clients ultimately increasing community brand awareness. Coached employees for career advancement resulting in two employee promotions within 6 months of branch opening.
- Planned and organized new location Grand Opening with over 200 customers, town officials, and colleagues in attendance
- Built and fostered team of 7 employees that became known as the Oak Creek ‘Incredibles’ owing to the family like cohesion and strong atmosphere
- Managed copious responsibilities including employee coaching, audit/compliance, and sales goals with above average success
- Promoted to Compliance position due to superior compliance scores and accomplishments
0-5 years of experience
Contributed to bank sales production through individual performance of selling and cross selling banking products and services
- Delivered exceptional customer service through assistance in questions, procedures and accomplishing client objectives
- Achieved bank revenue goals through individual sales and coaching staff to drive new leads through daily customer contact opportunities
- Assisted in providing leadership, motivating and training employees to increase bank revenue goals along with customer performance goals
- Assisted in branch monetary audits along with individual cash drawer audits
- Applied and followed federal and bank policies in new sales transactions
- Complied to operational procedures and risk management policies
0-5 years of experience
Developed, managed and cross-sold investments, deposit accounts and loans for commercial & retail cliental for the Central Indiana Banking Market.
- Built and expanded internal and external networks to ensure stream of new business prospects.
- Managed and mentored the Banking Center Staff.
- Achieved $1,793,00 in Investment Sales
- Attained $1,500,000 in Loans
0-5 years of experience
Delivered comprehensive staff training in product sales and tracked performance of both sales and individual employee work.
- Effectively defined and addressed customer needs to ensure quality servicing and capitalize on opportunities for expanding and diversifying revenue channels.
- Proficiently compiled and produced detailed operational reports.
- Resourcefully streamlined internal forms to boost productivity, efficiency and quality.
10+ years of experience
Ensured the daily banking operations for the bank while maintaining a professional appearance
- Worked as a customer service manager and consistently followed all service standards and procedures
- Acted as the first line of communication in the absence of the bank manager
- Trained staff associates in preparation for upcoming teller positions at varies Bank of America locations
- Provided assistance to the bank manager with all banking operations to include coordinating branch coverage and work schedules
- Supervised teller staff and while assisting the training and development of teller staff
- Referred and cross-sold products and services and constantly exceeded the required goals
6-10 years of experience
Managed portfolio of high net worth clients and cultivated new relationships through strong civic networking.
- Developed a cohesive team of 25 well-trained and business savvy staff.
- Received outstanding Achievement SBA Lending Award for exceptional customer service and sales development.
- Consistently recognized as exceptional achievement for high partner referrals and service excellence.
0-5 years of experience
Accountable for the day to day management of sales and service fulfillment with an emphasis of responsibilities on operational excellence, compliance and the recruiting, hiring, training and educating of staff
- Developed and implemented policy and procedures as necessary to establish and maintain operational and compliance efficacy
- Compiled reports on operating functions, ensuring efficiency and conformation with compliance and regulatory standards were maintained at acceptable levels
- Resolved escalated customer service issues
- Continually improved banking center performance, operational excellence and associate proficiency, created workforce stability by cultivating an engaged, spirited and well coached team
6-10 years of experience
Managed four branches soliciting business accounts and developing strategic alliances with clientele
- Generated more than $100,000 in revenue and fee income within a 4-month period
- Devised and implemented innovative marketing principles and promotional sales events for commercial projects and loans
- Advised high net-worth and corporate clients on investment opportunities, risk analysis, and monetary returns
- Promoted to Coordinator Manager after two years of tenure
- Audited tellers and branches monthly
- Coached and evaluated Tellers and Financial Service Representatives
- Ordered all money servicing products for clientele and branches
- Maintained federal cash flow laws for all branches on a daily basis
0-5 years of experience
Assisted in the management of a multi-million dollar banking center
- Coordinated financial investment portfolio development (personal and home loans)
- Assisted with opening personal checking accounts, money markets, savings bonds and operated teller line
- Led processes to identify/control potential risks related to identity theft, kiting, check fraud
- Led processes to strengthen branch internal controls
- Developed, maintained and reported on branch center’s marketing strategy to exceed monthly sales goals by 15%
- Developed and coached a staff of 5 professional banking employees
- Managed over all aspects of human resources function to include recruitment and retention
0-5 years of experience
Managed a staff of 12
- Maintained and exceeded monthly branch product sales
- Developed and cultivated relationships with bank customers to ensure bank product sales
- Refined extensive sales techniques and sales product training
- Worked directly with bank broker to establish an extensive referral base for bank investment products
- Led weekly sales meetings to establish sales goals and action plans
0-5 years of experience
Supported branch manager with coaching, associate development and performance management.
- Initiated conversations with customers to uncover financial needs, maximized cross-sell efforts and grew
- Coached and guided team members to achieve quarterly goals each quarter in 2011.
- Engaged branch in daily huddles to deliver recognition, motivate team, set goals and discuss best practices.
0-5 years of experience
- Second in charge of entire branch. Responsible for branch operations and administration.
- Made referrals to investment consultant and mortgage representative.
- Expedited loan requests.
- Reviewed daily overdrafts, opened and closed branch, oversaw sales, and supervised head teller.
- Resolved customer service problems.
- Served as Manager for one six month period and one 12 month period. Exceeded goals in both terms.
6-10 years of experience
Managed everyday activities and ensured optimal levels of customer satisfaction.
- Maintained good relationships with clients and administered customer requirement.
- Supervised office in absence and provided direction to team.
- Administered office security and performed tests on security equipment.
- Determined goals for all cross selling products and maintained good relationships.
- Processed and approved international and domestic wire transfers.
0-5 years of experience
[company name] a Wisconsin based bank approximately 43 billion in assets.
- Drove success for branch to meet and exceed goals set in retail accounts and lending.
- Managed profitability of branch activities and customers.
- Branch Security Officer and Fraud Prevention manager.
- Individually identified fraudulent activity and recovered $87k in potential losses.
- Mentored and coached staff and oversaw all branch functions.
- Managed all branch staff, operations, sales, and security for a majority of my employment with Associated.
- Designated as Premier Banker acting as personal liaison to individuals and businesses of higher net worth.
0-5 years of experience
- Established control of day-to-day operational integrity and maintained financial control of branch profitability
- Ensured financial center was in compliance with bank policies as well as local, state, and federal banking laws
- Increased cross sell ratio by 24% through development of an excel tool that measures each new households’ cross sell ratio as well as create accountability for products and services offered by staff
0-5 years of experience
- Processed large monetary transactions and performed daily balancing in compliance with bank policies.
- Monitored the cash flow and balanced the Automated Transaction Machine.
- Supervised and trained employees on daily basis in addition to maintain work schedules.
- Attained branch sales goals through cross selling bank products while enhancing customer satisfaction.
- Worked with internal auditors on need basis to ensure compliance with bank procedures.
- Organized marketing events and promotions to obtain new customers.
10+ years of experience
- Achieved revenue targets and customer satisfaction
- Hired, trained and supervised a staff of eleven employees
- Administered planning appraisals, vacation days, payroll activities and internal auditing of branch
- Maintained branch operational integrity by streamlining policies and procedures
- Cashed checks, posted deposits and withdrawals
- Managed and retained portfolios of client relationships over $250,000
- Identified customers’ financial goals and objectives
- Proven track record of oustanding individual sales performance
0-5 years of experience
- Applied knowledge of bank’s products and services to advise customers on all financial issues and appropriate financial solutions in person and over the phone.
- Demonstrated accuracy and efficiency in following all operational and procedural standards.
- Exercised independent sound judgment when performing and approving operational functions to ensure the protection of bank assets.
- Oversaw staff scheduling and ensured staffing was optimal for efficient and effective performance, prioritizing, and organizing workflow of the branch.
- Trained all Tellers on banking products to ensure compliance with regulations while also providing feedback to ensure the successful development and performance of all team members in the areas of deposit growth, branch productivity, and customer retention.
0-5 years of experience
Responsible for daily operations, including management of tellers and customer service staff.
- Sales oriented
- Always in top three for sales retail personal business lending accounts one time was number one
- Provide sales leadership to ensure franchise growth through personal example and regular monitoring of team sales results.
- Scheduled bankers and customer service representative to ensure adequate coverage for a sixty two million dollar base branch with ten employees.
- Keeping branch in compliance with all bank policies and procedures and prepares branch for internal audits.
- Monitored branch service quality levels and coach staff to achieve appropriate levels.
- Responds and resolves any complex customer complaints and questions.
0-5 years of experience
Assured compliance with Internal Revenue Service
- Prepared work schedules for five employees which included; vacations, personal days, sick days
- Audited teller drawers and vault cash monthly, also ran vault and teller window if needed
- Collected and executed loan documents for personal and auto loans
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[Assistant Bank Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
