Airline Ticket Agent Resume Examples

Airline Ticket Agents oversee the boarding process in airports and greet incoming passengers. The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights. The job requires candidates to have a pleasant appearance, be courteous, communicate efficiently, pay attention to details and be able to handle luggage frequently. Airline Ticket Agents resumes do not need to display formal education except for a high school diploma, and most airlines provide training to their employees.

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Airline Ticket Agent Resume Samples

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Candidate Info

19

years in workforce

1

year at this job

Music And Criminal Justice

Airline Ticket Agent

Processed boarding passes for airline ticket counter and assist passengers with luggage

Ensured airlines rules and regulations Insured passengers
Government issued documents were valid for traveling out of the United States
assisting passengers at the boarding gate with boarding procedures
Assisted flight crew with any concerns before flight
Assisted with making sure flights departed as scheduled

Candidate Info

6

months in workforce

6

months at this job

Airline Ticket Agent

Provided specified space to customers and maintained computerized inventory of passenger space available

Answered inquiries made by travel agencies or transportation firms
Communicated with customers and Ticket Agents to advise of changes with travel conveyance and to confirm reservation
Processed ticket sale transactions
Responsible for accurately weighing and tagging all luggage
Adeptly dealt with different airline/airfare contracts and pricing structures
Followed all internal control procedures for cash handling and credit purchases, and ensured integrity of ticket distribution and accountability
Handled all special need check-ins: children traveling alone, passengers with physical disabilities, etc.
Completed gate check-in including seat assignment changes

Candidate Info

7

years in workforce

5

years at this job

Airline Ticket Agent/gate Agent

Front line agent, greeted customers when arriving at the airport, checking luggage, made seat assignments and boarding pass
Made ticket sales, reservations changes, and provided information on aircraft boarding, including bad news, such flights delays and cancellations.
Coordinated passengers with other airlines due to overbooking or cancellations
Arranged for hotels, meals and ground transportation

Candidate Info

9

years in workforce

1

year at this job

BS

Commerce

Airline Ticket Agent

Provided customer service to meet travel requirements of all Continental Airlines passengers, which includes: welcome greetings, processing of ticket confirmation, check-in, seat assignments, and luggage check-in
Managed Continental passenger ticket sales and reservation
Reviewed travel documents as required by DHS, TSA and other foreign countries
Managed ticket changes and gate announcements for aircraft boarding
Provided assistance to minors, disable/handicapped passengers

Candidate Info

4

years in workforce

1

year at this job

Airline Ticket Agent (internship)

Answer questions about airline schedules, fares, and hotels resulting developed
Actively communicated flight departure at airport gates, helping the boarding process run
Assisted flight attendants to ensure they were properly stocked.

Candidate Info

8

years in workforce

3

years at this job

HS

High School Diploma

Airline Ticket Agent and Customer Service Representative

Greet Airline customers

Help check in baggage
Assign seats for customers on the airline.
Responsible for ticket reservations, cancellations, alterations.
Contacting customers to inform them of flight cancellations and delays.
Maintain quality control/satisfaction records, constantly seeking

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